Claim explorer / evidence thread
Claim 27500
TRI 1202 • Ashlee • Approved / Unpaid • k-z-rv
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 11
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Auto-Approved
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Payment Due
Upcoming statutory deadline
27d elapsed • 18d remaining
Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
$875.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
11
No active evidence gaps are listed.
Deadline Status
Approaching deadline
27 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 5, 2026, 2:00 PM to Aug 26, 2026, 3:08 AM.
Indexed evidence
3 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
27 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/K-Z RV/27500/line 3 requested photo 7.jpg
Timeline
First seen Aug 5, 2026, 2:00 PM • last seen Aug 26, 2026, 3:08 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
23 indexed side comments on this claim.
Latest visible thread signal
Sep 1, 2026, 11:54 AM • processor • submitted CLAIM10459
Role mix
Dealer 0 • OEM 0 • Processor 16
Decision cues
Denial signals 2 • info / missing-doc asks 4 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
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Claim Lines
complaint
CUSTOMER STATES THAT THE COLD WATER FAUCET IN THE SINK IS DRIPPING AND LEAKING UNDER THE SINK - PLEASE CHECK AND AND ADVISE
partial-match • confidence 0.61
complaint
CUSTOMER STATES THAT THE COLD WATER FAUCET IN THE SINK IS DRIPPING AND LEAKING UNDER THE SINK - PLEASE CHECK AND AND ADVISE
partial-match • confidence 0.54
cause
VERIFIED THE FAUCET CONTINUES TO DRIP AFTER FAUCET IS TURNED OFF.
needs-review • confidence 0.35
cause
VERIFIED THE FAUCET CONTINUES TO DRIP AFTER FAUCET IS TURNED OFF.
needs-review • confidence 0.35
correction
REPLACE FAUCET AND TEST SMITH, JAMES Customer #: 89294
needs-review • confidence 0.35
correction
REPLACE FAUCET AND TEST SMITH, JAMES Customer #: 89294
needs-review • confidence 0.35
complaint
CUSTOMER STATES THE NOTICED WATER IN THE FLOOR BETWEEN THE KITCHEN AND BATHROOM, NOTICED THIS AFTER TAKING A SHOWER - PLEASE CHECK AND ADVISE CORRECTION: TECH RAN THE SHOWER AND COULD NOT DUPLICATE THE ISSUE AT THIS TIME. Subtotal for Job #2: 0.00 *89294* Job #3 - Warranty COMPLAINT: UPON CHECK IN, WE NOTICED THE DOOR FRAME ON THE INSIDE IS WARPED ON BOTH SIDES - PLEASE CHECK AND ADVISE
partial-match • confidence 0.65
complaint
CUSTOMER STATES THE NOTICED WATER IN THE FLOOR BETWEEN THE KITCHEN AND BATHROOM, NOTICED THIS AFTER TAKING A SHOWER - PLEASE CHECK AND ADVISE CORRECTION: TECH RAN THE SHOWER AND COULD NOT DUPLICATE THE ISSUE AT THIS TIME. Subtotal for Job #2: 0.00 Job #3 - Warranty COMPLAINT: UPON CHECK IN, WE NOTICED THE DOOR FRAME ON THE INSIDE IS WARPED ON BOTH SIDES - PLEASE CHECK AND ADVISE
needs-review • confidence 0.33
cause
VERIFIED THE INNER DOOR FRAME HAS WRINKLES AND BENDS ON BOTH SIDES.
needs-review • confidence 0.19
cause
VERIFIED THE INNER DOOR FRAME HAS WRINKLES AND BENDS ON BOTH SIDES.
needs-review • confidence 0.19
correction
REPLACE THE DOOR FRAME
needs-review • confidence 0.19
correction
REPLACE THE DOOR FRAME
needs-review • confidence 0.19
complaint
CUSTOMER STATES THE OVEN WILL NOT LIGHT, PLEASE CHECK AND ADVISE CORRECTION: TECH WAS ABLE TO LIGHT THE OVEN AND WILL GO OVER THIS WITH THE CUSTOMER AT PICK UP. Subtotal for Job #4: 0.00 Job #5 - Warranty COMPLAINT: THERE IS A SMALL CHIP ON THE SLIDE IN THE KITCHEN. WITH YOUR BACK AGAINST THE FRIDGE, ITS ON THE RIGHT SIDE. PLEASE CHECK AND ADVISE Page 1 of 2 © 2026 Integrated Dealer Systems *27500*
partial-match • confidence 0.40
complaint
CUSTOMER STATES THE OVEN WILL NOT LIGHT, PLEASE CHECK AND ADVISE CORRECTION: TECH WAS ABLE TO LIGHT THE OVEN AND WILL GO OVER THIS WITH THE Page 1 of 2 © 2026 Integrated Dealer Systems *27500* CUSTOMER AT PICK UP. W/O: 27500 Subtotal for Job #4: 0.00 Job #5 - Warranty COMPLAINT: THERE IS A SMALL CHIP ON THE SLIDE IN THE KITCHEN. WITH YOUR BACK AGAINST THE FRIDGE, ITS ON THE RIGHT SIDE. PLEASE CHECK AND ADVISE
partial-match • confidence 0.40
cause
VERIFIED THE FASCIA IS COMING APART AND LOOKS TO BE COMING APART IN LAYERS. W/O: 27500
needs-review • confidence 0.32
cause
VERIFIED THE FASCIA IS COMING APART AND LOOKS TO BE COMING APART IN LAYERS.
needs-review • confidence 0.32
correction
REPLACE RIGHT SIDE OF FASCIA ON KITCHEN SLIDE
partial-match • confidence 0.40
correction
REPLACE RIGHT SIDE OF FASCIA ON KITCHEN SLIDE
partial-match • confidence 0.40
Evidence Thread
Ashlee Olsen
processor • Aug 5, 2026, 2:32 PM
submitted PA#CLAIM10459
Ashlee Olsen
processor • Aug 5, 2026, 4:24 PM
@Stephanie D WO 27500 KZ feedback: job 5-damage, not defect
Ashlee Olsen
processor • Aug 5, 2026, 4:24 PM
job 2- pending vendor
Stephanie Davis
dealer_or_external • Aug 6, 2026, 9:23 AM
@Ashlee O On job 5, this was on the DAF, we filled and colored to repair the area.
Can you please go back and see since the repair did not hold, and it was noted on the DAF if they will replace it? I am honestly just curious to see what they say. I have attached a copy of the DAF to the folder. ~Thanks
Ashlee Olsen
processor • Aug 6, 2026, 1:17 PM
You got it, email sent to KZ
Ashlee Olsen
processor • Aug 6, 2026, 3:13 PM
@Stephanie D Per KZ: I okayed .2 fir facia
Ashlee Olsen
processor • Aug 6, 2026, 3:13 PM
@Stephanie D Per KZ: I okayed .2 for facia
Stephanie Davis
dealer_or_external • Aug 11, 2026, 12:55 PM
@Ashlee O Can we ask for an update on job 2 please, thanks!
Ashlee Olsen
processor • Aug 11, 2026, 2:13 PM
Yes, messaged KZ!
Ashlee Olsen
processor • Aug 12, 2026, 12:01 PM
Stephanie, I still have not heard back from KZ. I will email them again.
Stephanie Davis
dealer_or_external • Aug 12, 2026, 1:42 PM
Thank you, they are becoming difficult it seems.
Ashlee Olsen
processor • Aug 12, 2026, 2:57 PM
I emailed someone else over there to see if I can get a response
Ashlee Olsen
processor • Aug 12, 2026, 4:01 PM
Ed responded and said he reached out to Lippert again today.
Ashlee Olsen
processor • Aug 13, 2026, 1:46 PM
@Stephanie D WO 27500 Lippert feedback: Can you please provide a photo of the concern with the right side of the frame?
Ashlee Olsen
processor • Aug 17, 2026, 7:18 PM
Photo's added to KZ email
Ashlee Olsen
processor • Aug 19, 2026, 1:28 PM
Emailed KZ again, no response, so I emailed Joella over there who I can usually get a response out of.
Ashlee Olsen
processor • Aug 19, 2026, 2:31 PM
@Stephanie D job 2 denied-"there is nothing on the DAF about damage on the door, the customer has owned for 4 months. I reviewed with my team lead and feel Lippert was accurate that the door is not a mfg defect, but damage
Ashlee Olsen
processor • Aug 19, 2026, 2:32 PM
approved
job 1 .5
job 3 denied
job 5 .2
Stephanie Davis
dealer_or_external • Aug 19, 2026, 4:35 PM
@Tessa C Approved to order the following.
Line 1: bathroom faucet
Line 5: fascia for the slide in kitchen,1 piece.
Tessa Coffey
dealer_or_external • Aug 21, 2026, 11:09 AM
@Stephanie D they didnt have the right faucets on there so i sent a photo to make sure we get the correct one
Tessa Coffey
dealer_or_external • Aug 21, 2026, 1:58 PM
@Stephanie D on order 18285
Tessa Coffey
dealer_or_external • Aug 27, 2026, 1:48 PM
@Stephanie D PARTS FOR THIS ONE IS HERE. IM GUNNA GO VERIFY THE STYLE PIECE BECAUSE THE COLOR LOOKS OFF
Ashlee Olsen
processor • Sep 1, 2026, 11:54 AM
submitted CLAIM10459
Claim Files
WO.pdf
pdf • Aug 5, 2026, 1:53 PM • 401,901 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/K-Z RV/27500/WO.pdf
WO.pdf
pdf • Aug 5, 2026, 1:53 PM • 401,901 bytes
/home/openclaw/nas/Dropbox/TRI 1202/2- Pre-Authorizations Pending- iCS/K-Z RV/27500/WO.pdf
WO.pdf
pdf • Aug 5, 2026, 1:53 PM • 401,901 bytes
/home/openclaw/nas/Dropbox/TRI 1202/1- Pre-Authorizations Needed-iCS/K-Z RV/27500/WO.pdf