Claim explorer / evidence thread
Claim 27499
TRI 1202 • Ashlee • Warranty Checks • nucamp
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
95d elapsed • 0d remaining
Analyzed
Completed stage
95d elapsed • 0d remaining
Awaiting OEM
Completed stage
95d elapsed • 0d remaining
Auto-Approved
Completed stage
95d elapsed • 0d remaining
Payment Due
Approaching deadline
95d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
95d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
95d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Approaching deadline
95 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 16 • RO lines 3 • human-described photos 6 • 3C unknown • reconciliation reconciled • linked side comments 5
Gaps: three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jul 28, 2026, 4:50 PM to Oct 31, 2026, 2:54 AM.
Indexed evidence
8 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
95 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Vendor 2026
Timeline
First seen Jul 28, 2026, 4:50 PM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
26 indexed side comments on this claim.
Latest visible thread signal
Sep 9, 2026, 9:29 AM • processor • done
Role mix
Dealer 0 • OEM 0 • Processor 21
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
AC INSTALLED A YEAR AGO AND HAS STOPPED COOLING
needs-review • confidence 0.29
complaint
AC INSTALLED A YEAR AGO AND HAS STOPPED COOLING
needs-review • confidence 0.29
complaint
AC INSTALLED A YEAR AGO AND HAS STOPPED COOLING
needs-review • confidence 0.12
cause
tech determined the ac is blowing hot air and not working as designed to. ac has become faulty and will not cool.
needs-review • confidence 0.34
cause
tech determined the ac is blowing hot air and not working as designed to. ac has become faulty and will not cool.
needs-review • confidence 0.34
cause
tech determined the ac is blowing hot air and not working as designed to. ac has become faulty and will not cool.
needs-review • confidence 0.05
correction
replace ac RECCHIONI, DARLENE Customer #: 92921
needs-review • confidence 0.29
correction
replace ac RECCHIONI, DARLENE Customer #: 92921
needs-review • confidence 0.29
correction
replace ac RECCHIONI, DARLENE Customer #: 92921
needs-review • confidence 0.00
Evidence Thread
Ashlee Olsen
processor • Jul 28, 2026, 4:50 PM
submitted PA
Ashlee Olsen
processor • Jul 29, 2026, 3:00 PM
@Stephanie D approved 1.5
Ashlee Olsen
processor • Jul 29, 2026, 3:00 PM
approved 1.5
INC-0153256
Ashlee Olsen
processor • Jul 29, 2026, 3:05 PM
approved 1.5
INC-0153256
The replacement verification for INC-0153256 is attached. RV Products will attempt to ship the replacement via NTP. If NTP is unable to ship the replacement, the replacement will be shipped by RV Products. Please proofread the first page to make sure all the information is accurate. Let me know if any of the information is incorrect, or you have any questions.
Tessa Coffey
dealer_or_external • Aug 3, 2026, 9:38 AM
@Stephanie D A/C IS HERE IN BAY
Ashlee Olsen
processor • Aug 6, 2026, 1:56 PM
submitted INC-0153256
Ashlee Olsen
processor • Aug 6, 2026, 2:14 PM
@Stephanie D WO 27499 Airxcel feedback: We require the actual receipt if you are wanting markup with the serial number to prove that is what you put on the rv. Thank you
Stephanie Davis
dealer_or_external • Aug 6, 2026, 4:29 PM
This part was sent at no charge; I would not be able to provide that receipt.
Ashlee Olsen
processor • Aug 6, 2026, 5:57 PM
@Chris B Can you give me an idea of how to move forward with this one? Thanks!
Ashlee Olsen
processor • Aug 6, 2026, 6:06 PM
@Stephanie D Chris just called me, he said for you to get ahold of Airxxel and ask for an invoice to be provided to you. I have the email if you want me to forward that onto you or you can call them. Let me know! Thanks!
Chris Balderrama
processor • Aug 6, 2026, 8:27 PM
They have to provide a shipment invoice at least, even on a no charge part because this is an A/C and the Federal EPA requires proof of the chain of custody for handling and disposal. Tell them that. :)
Stephanie Davis
dealer_or_external • Aug 7, 2026, 9:22 AM
Ashlee, I have attached the invoice that came on the unit. I will do my best from now on to attach these!
Stephanie Davis
dealer_or_external • Aug 20, 2026, 2:22 PM
I am processing the check that just came in for this claim. They did not allow any mark up on the part sent at no charge.
Ashlee Olsen
processor • Aug 20, 2026, 4:30 PM
@Stephanie D I just called Airxcel, I'm waiting on a call back...
Ashlee Olsen
processor • Aug 20, 2026, 4:48 PM
Stephanie, per our phone call, Airxcel is going to check pricing on their end and call me back Monday. If you will get with Tessa, go over your end and let me know if anything different comes up, that would be great. Thank you!
Chris Balderrama
processor • Aug 20, 2026, 4:49 PM
Hi everyone. Let me know if they don’t want pay markup. I love talking to the people there.
Chris Balderrama
processor • Aug 20, 2026, 4:49 PM
Hi everyone. Let me know if they don’t want to pay markup. I love talking to the people there.
Ashlee Olsen
processor • Aug 20, 2026, 4:50 PM
I might have you make a phone call to them Chris...she was awful. I'll wait until Monday to see what she comes up with
Chris Balderrama
processor • Aug 20, 2026, 4:51 PM
Ooooohhhhh!! That makes it better!
Ok! Let me know!
Ashlee Olsen
processor • Aug 20, 2026, 5:04 PM
@Stephanie D @Chris B
From Airxcel:
Ashlee
Our cost on part is $956.88. Mark up on that is $287.06 I just processed it.
Stephanie Davis
dealer_or_external • Aug 21, 2026, 10:15 AM
Sounds good! Thank you, Ashlee.
Stephanie Kendziorski
processor • Aug 25, 2026, 8:29 AM
done
Stephanie Kendziorski
processor • Aug 25, 2026, 8:29 AM
@Ashlee O for WO 27499
Ashlee Olsen
processor • Aug 25, 2026, 12:59 PM
Thank you!
Ashlee Olsen
processor • Aug 25, 2026, 12:59 PM
paid $262.50 8/13 check #286249
@Stephanie K just FYI, there will be a secondary check coming for the mark up, hopefully soon. I'm going to leave this in claims submitted until we get that one. Thanks!
Stephanie Kendziorski
processor • Sep 9, 2026, 9:29 AM
done
Claim Files
27499 PAID CHECK ON PART SHORTAGE.pdf
pdf • Sep 8, 2026, 12:47 PM • 557,704 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Vendor 2026/27499 PAID CHECK ON PART SHORTAGE.pdf
27499 paid check.pdf
pdf • Aug 20, 2026, 2:28 PM • 538,474 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Vendor 2026/27499 paid check.pdf
COMPLETED WO.pdf
pdf • Aug 6, 2026, 1:01 PM • 384,146 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.3- Claims Corrected- iCS/Vendor/27499/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Aug 6, 2026, 1:01 PM • 384,146 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.2- Claims Returned iCS-TRI/Vendor/27499/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Aug 6, 2026, 1:01 PM • 384,146 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/27499/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Aug 6, 2026, 1:01 PM • 384,146 bytes
/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/Vendor/27499/COMPLETED WO.pdf
Approval.pdf
main-pdf • Jul 29, 2026, 2:59 PM • 4,193,494 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Vendor/27499/Approval.pdf
wo.pdf
pdf • Jul 28, 2026, 3:46 PM • 379,839 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Vendor/27499/wo.pdf