Claim explorer / evidence thread
Claim 27382
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 36
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
102d elapsed • 0d remaining
Analyzed
Completed stage
102d elapsed • 0d remaining
Awaiting OEM
Completed stage
102d elapsed • 0d remaining
Auto-Approved
Completed stage
102d elapsed • 0d remaining
Payment Due
Completed stage
102d elapsed • 0d remaining
Escalation Eligible
Completed stage
102d elapsed • 0d remaining
Resolved
Overdue / escalation ready
102d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
36
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
102 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jul 21, 2026, 1:29 PM to Oct 15, 2026, 2:55 AM.
Indexed evidence
3 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
102 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/27382/COMPLETED WO.pdf
Timeline
First seen Jul 21, 2026, 1:29 PM • last seen Oct 15, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
15 indexed side comments on this claim.
Latest visible thread signal
Oct 14, 2026, 3:43 PM • processor • paid $350.91 10/13 check #3241890
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 1 • info / missing-doc asks 6 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
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Claim Lines
complaint
CUSTOMER STATES TEH BLACK TANK FLUSH VALCE IS NOT WORKING CORRECTLY, HAYS, CARL Customer #: 94021 AND HE CAN NOT FLUSH TANK - PLEASE CHECK AND ADVISE
needs-review • confidence 0.05
complaint
CUSTOMER STATES TEH BLACK TANK FLUSH VALCE IS NOT WORKING CORRECTLY, HAYS, CARL Customer #: 94021 AND HE CAN NOT FLUSH TANK - PLEASE CHECK AND ADVISE
needs-review • confidence 0.05
complaint
CUSTOMER STATES THE BLACK TANK FLUSH VALCE IS NOT WORKING CORRECTLY, HAYS, CARL Customer #: 94021 AND HE CAN NOT FLUSH TANK - PLEASE CHECK AND ADVISE
needs-review • confidence 0.05
cause
TECH VERIFIED WATER IS NOT FLOWING PAST THE VACUUM BREAKER AND THE VACUUM BREAKER IS LEAKING.
needs-review • confidence 0.22
cause
TECH VERIFIED WATER IS NOT FLOWING PAST THE VACUUM BREAKER AND THE VACUUM BREAKER IS LEAKING.
needs-review • confidence 0.22
cause
TECH VERIFIED WATER IS NOT FLOWING PAST THE VACUUM BREAKER AND THE VACUUM BREAKER IS LEAKING.
needs-review • confidence 0.22
correction
NEED TO REPLACE THE VACUUM BREAKER TO CORRECT THE CUSTOMERS CONCERN
needs-review • confidence 0.00
correction
NEED TO REPLACE THE VACUUM BREAKER TO CORRECT THE CUSTOMERS CONCERN
needs-review • confidence 0.00
correction
NEED TO REPLACE THE VACUUM BREAKER TO CORRECT THE CUSTOMERS CONCERN
needs-review • confidence 0.00
complaint
CUSTOMER STATES THAT THE SMALL BEDROOM CLOSET SLIDE IS SCCRUBBING THE TRACK ON THE BOTTOM. HE HAS ALREADY ADJUSTED IS AS MUCH AS HE CAN AND ITS STARTING TO TAKE THE PAINT OFF NOW - PLEASE CHECK AND ADVISE
needs-review • confidence 0.28
complaint
CUSTOMER STATES THAT THE SMALL BEDROOM CLOSET SLIDE IS SCCRUBBING THE TRACK ON THE BOTTOM. HE HAS ALREADY ADJUSTED IS AS MUCH AS HE CAN AND ITS STARTING TO TAKE THE PAINT OFF NOW - PLEASE CHECK AND ADVISE
needs-review • confidence 0.28
complaint
CUSTOMER STATES THAT THE SMALL BEDROOM CLOSET SLIDE IS SCCRUBBING THE TRACK ON THE BOTTOM. HE HAS ALREADY ADJUSTED IS AS MUCH AS HE CAN AND ITS STARTING TO TAKE THE PAINT OFF NOW - PLEASE CHECK AND ADVISE
needs-review • confidence 0.28
cause
UPPER HANGERS ARE ADJUSTING PROPERLY CAUSING DOOR TO HANG LOW AND RUB ON THE BOTTOM TRACK.
needs-review • confidence 0.28
cause
UPPER HANGERS ARE ADJUSTING PROPERLY CAUSING DOOR TO HANG LOW AND RUB ON THE BOTTOM TRACK.
needs-review • confidence 0.28
cause
UPPER HANGERS ARE ADJUSTING PROPERLY CAUSING DOOR TO HANG LOW AND RUB ON THE BOTTOM TRACK.
needs-review • confidence 0.28
correction
REMOVE CURRENT HANGERS AND REPLACE WITH NEW HANGERS TO CORRECT THIS ISSUE.
needs-review • confidence 0.28
correction
REMOVE CURRENT HANGERS AND REPLACE WITH NEW HANGERS TO CORRECT THIS ISSUE.
needs-review • confidence 0.28
correction
REMOVE CURRENT HANGERS AND REPLACE WITH NEW HANGERS TO CORRECT THIS ISSUE.
needs-review • confidence 0.28
complaint
THE VEGGIE SPRAYER/WASHER WATER LINE FITTING BROKE OFF
needs-review • confidence 0.35
complaint
THE VEGGIE SPRAYER/WASHER WATER LINE FITTING BROKE OFF
needs-review • confidence 0.35
complaint
THE VEGGIE SPRAYER/WASHER WATER LINE FITTING BROKE OFF
needs-review • confidence 0.35
cause
PART IS FAULTY AND BROKE OFF SPRAYER.
needs-review • confidence 0.32
cause
PART IS FAULTY AND BROKE OFF SPRAYER.
needs-review • confidence 0.32
cause
PART IS FAULTY AND BROKE OFF SPRAYER.
needs-review • confidence 0.32
correction
REPLACE VEGGIE SPRAYER
needs-review • confidence 0.24
correction
REPLACE VEGGIE SPRAYER
needs-review • confidence 0.24
correction
REPLACE VEGGIE SPRAYER *27382*
needs-review • confidence 0.24
complaint
RUBBER GROMMET ON STOVE FOR GRATE CAME OFF
needs-review • confidence 0.29
complaint
RUBBER GROMMET ON STOVE FOR GRATE CAME OFF
needs-review • confidence 0.29
complaint
RUBBER GROMMET ON STOVE FOR GRATE CAME OFF
needs-review • confidence 0.29
cause
GROMMET RELEASED AND CAME OFF THE STOVE
needs-review • confidence 0.29
cause
GROMMET RELEASED AND CAME OFF THE STOVE
needs-review • confidence 0.29
cause
GROMMET RELEASED AND CAME OFF THE STOVE
needs-review • confidence 0.29
correction
REPLACE GROMMET ON STOVE
needs-review • confidence 0.29
correction
REPLACE GROMMET ON STOVE
needs-review • confidence 0.29
correction
REPLACE GROMMET ON STOVE
needs-review • confidence 0.29
Evidence Thread
Ashlee Olsen
processor • Jul 21, 2026, 1:29 PM
submitted PA#2750315
Ashlee Olsen
processor • Jul 22, 2026, 12:56 PM
approved
job 1 .5
job 2 .5
job 3 .5
job 4 denied
Denied07/22/2026MUnderwood@forestriverinc.comPER VENDOR Case 6978309 VIN 4X4TCRS27SS233740 After a review of your request, including documentation and pictures that may have been provided, we regret to inform you that Lippert will not be able to offer warranty coverage, which would include parts and labor, for this claim. The grommets are removeable, and if it fell off or is missing, this is not a manufacturer defect and is not eligible for warranty consideration.
Stephanie Davis
dealer_or_external • Jul 25, 2026, 4:00 PM
@Tessa C Approved to order the following:
Line 2: vacuum breaker
Line 3: hangers for closet (you may want to get with Joe and make sure we order the correct thing. This one confused me!)
Line 4: kitchen sink veggie sprayer (This one you may need to email or something to get the correct part.) The claim approved to order the kitchen faucet, so I don't know! I just know we need a veggie sprayer.
Tessa Coffey
dealer_or_external • Jul 27, 2026, 9:53 AM
@Stephanie D emailed forest river to get part numbers for hangers and veggie sprayer
Stephanie Davis
dealer_or_external • Aug 11, 2026, 12:07 PM
@Tessa C Cust called for a part update, can you please let me know! Thank friend.
Tessa Coffey
dealer_or_external • Aug 11, 2026, 2:51 PM
@Stephanie D PO 18254
DOOR HANGERS ARE NO LONGER AVAILABLE....JOE SAID IF WE CANT GET A REPLACEMENT THAT HE'D NEED A NEW DOOR .
Tessa Coffey
dealer_or_external • Aug 12, 2026, 9:20 AM
@Stephanie D GOT THE REPLACEMENT DOOR HANGERS FOR THE CLOSET ON PO 18259
Tessa Coffey
dealer_or_external • Aug 19, 2026, 12:24 PM
@Stephanie D door hangers are here. s/o g-l
Tessa Coffey
dealer_or_external • Aug 19, 2026, 2:48 PM
@Stephanie D ALL PARTS ARE HERE FOR THIS ONE
Stephanie Davis
dealer_or_external • Sep 8, 2026, 3:56 PM
Thank you. Cole said we are waiting on the Felts parts to come in. This way we can do both jobs at the same time.
Tessa Coffey
dealer_or_external • Sep 8, 2026, 4:29 PM
*
Tessa Coffey
dealer_or_external • Oct 7, 2026, 12:27 PM
@Stephanie D STOVE GROMMETS CAME IN. S/O G-L
Stephanie Davis
dealer_or_external • Oct 8, 2026, 9:05 AM
I have a fridge board on order for him. Let's put these together so we can just take it when we go. Get with Cole on how to charge this out please.
Ashlee Olsen
processor • Oct 9, 2026, 11:52 AM
submitted C#2750315
Ashlee Olsen
processor • Oct 14, 2026, 3:43 PM
paid $350.91 10/13 check #3241890
Claim Files
COMPLETED WO.pdf
pdf • Oct 9, 2026, 10:02 AM • 407,935 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27382/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Oct 9, 2026, 10:02 AM • 407,935 bytes
/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/Forest River/27382/COMPLETED WO.pdf
WO.pdf
pdf • Jul 21, 2026, 12:37 PM • 402,267 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27382/WO.pdf