Claim explorer / evidence thread
Claim 27367
TRI 1202 • Ashlee • OEM Review • k-z-rv
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 8
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
43d elapsed • 0d remaining
Analyzed
Completed stage
43d elapsed • 0d remaining
Awaiting OEM
Completed stage
43d elapsed • 0d remaining
Auto-Approved
Completed stage
43d elapsed • 0d remaining
Payment Due
Approaching deadline
43d elapsed • 2d remaining
Escalation Eligible
Upcoming statutory deadline
43d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
43d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$500.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
8
No active evidence gaps are listed.
Deadline Status
Approaching deadline
43 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
7
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jul 21, 2026, 9:43 AM to Aug 27, 2026, 2:56 AM.
Indexed evidence
2 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
43 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/K-Z RV/27367/COMPLETED WO.pdf
Timeline
First seen Jul 21, 2026, 9:43 AM • last seen Aug 27, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Aug 26, 2026, 6:55 PM • processor • submitted CLAIM9321
Role mix
Dealer 0 • OEM 0 • Processor 3
Decision cues
Denial signals 0 • info / missing-doc asks 3 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
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Claim Lines
complaint
CUSTOMER SAID THE OVEN WILL SPARK BUT WILL NOT LIGHT. CUST HAS HELD THE OVEN KNOB FOR A FEW SECONDS AND STILL COULD NOT GET THE OVEN TO WORK. THIS WAS THE FIRST TIME THE CUSTOMER HAS TRIED TO USE THE OVEN SINCE PURCHASE
partial-match • confidence 0.47
cause
NO ISSUES FOUND (JPS) WAS ABLE TO OPERATE CULBERTSON, ROBERT Customer #: 93152
needs-review • confidence 0.00
correction
TECH WILL GO OVER HOW TO IGNITE THE OVEN WITH THE CUSTOMER AT PICK UP. Subtotal for
needs-review • confidence 0.31
complaint
CUST SAID THERE WAS A BAD SMELL IN HIS UNIT AND HE TRACED IT TO THE KITCHEN SINK. HE STATED YOU CAN SEE THE BLACK DRAIN PIPE AND THERE IS NO PEE TRAP ATTACHED PLEASE CHECK THE KITCHEN SINK AREA AND PIPES *93152*
partial-match • confidence 0.53
cause
VERIFIED THE SMELL IS COMING FROM THE SINK. FAILED SEAL ON P-TRAP CAN ALLOW A SMELL FROM THIS AREA.
partial-match • confidence 0.41
correction
REPLACE THE P-TRAP UNDER KITCHEN SINK TO CORRECT ISSUE.
partial-match • confidence 0.37
complaint
FRIDGE IS COOLING BUT STILL MAKING A NOISE. CUST WAS TOLD WHEN HE COULD LEAVE IT WE WOULD GO AHEAD A RUN TEST ON IT. Page 1 of 2 © 2026 Integrated Dealer Systems *27367*
needs-review • confidence 0.31
cause
NO ISSUE FOUND WITH THE FRIDGE. TECH DID TALK TO TECH SUPPORT. W/O: 27367
needs-review • confidence 0.31
correction
PER TECH SUPPORT OF FRIDGE: THIS FRIDGE HAS A TURBO MODE INSTALLED ON IT. WHEN THE FRIDGE GETS ABOVE SET TEMP THE TURBO WILL KICK ON TO COOL THE FRIDGE. ONCE THE FRIDGE IS COOLED BACK DOWN THE TURBO WILL SHUT OFF. THIS IS THE NOISE THE CUSTOMER IS HEARING. HOWEVER, THIS IS THE DESIGN OF THE FRIDGE. Subtotal for
needs-review • confidence 0.31
complaint
UPON CHECK IN, THE TV IS HANGING CROOKED, PLEASE CHECK AND ADVISE
needs-review • confidence 0.00
cause
TV NOT INSTALL STRAIGHT
needs-review • confidence 0.00
correction
TECH WAS ABLE TO ADJUST TV TO STRAIGHT POSITION. *27367* Subtotal for
needs-review • confidence 0.06
Evidence Thread
Stephanie Davis
dealer_or_external • Jul 21, 2026, 9:43 AM
@Ashlee O Only claiming line 3 on this WO.
Ashlee Olsen
processor • Jul 21, 2026, 1:20 PM
submitted PA#CLAIM9321
Ashlee Olsen
processor • Jul 21, 2026, 6:25 PM
approved .3
Stephanie Davis
dealer_or_external • Jul 22, 2026, 9:21 AM
@Tessa C Approved to order the following:
Line: 3 p-trap for under kitchen sink
Tessa Coffey
dealer_or_external • Jul 22, 2026, 9:48 AM
@Stephanie D ON ORDER 18210
Tessa Coffey
dealer_or_external • Jul 24, 2026, 3:07 PM
@Stephanie D PARTS ETA 7/27
Tessa Coffey
dealer_or_external • Jul 27, 2026, 11:35 AM
@Stephanie D ptrap is here s/o a-f
Stephanie Davis
dealer_or_external • Jul 29, 2026, 9:31 AM
@Tessa C The p trap for line 3 is not correct, I think they sent the wrong part. Can you check on this for me and see if we just received the wrong part? I can fix this either way and make it right on our end. But if they sent the wrong part, we would go with it a different route! I have attached photos of what we got and what we need!
Ashlee Olsen
processor • Aug 26, 2026, 6:55 PM
submitted CLAIM9321
Claim Files
COMPLETED WO.pdf
pdf • Aug 26, 2026, 3:02 PM • 406,271 bytes
/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/K-Z RV/27367/COMPLETED WO.pdf
WO.pdf
pdf • Jul 21, 2026, 9:42 AM • 404,053 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/K-Z RV/27367/WO.pdf