Claim explorer / evidence thread
Claim 27347
TRI 1202 • Ashlee • Paid • dutchman
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
129d elapsed • 0d remaining
Analyzed
Completed stage
129d elapsed • 0d remaining
Awaiting OEM
Completed stage
129d elapsed • 0d remaining
Auto-Approved
Completed stage
129d elapsed • 0d remaining
Payment Due
Completed stage
129d elapsed • 0d remaining
Escalation Eligible
Completed stage
129d elapsed • 0d remaining
Resolved
Overdue / escalation ready
129d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
129 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
7
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 24, 2026, 2:01 PM to Sep 25, 2026, 2:55 AM.
Indexed evidence
3 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
129 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/27347/COMPLETED WO.pdf
Timeline
First seen Jun 24, 2026, 2:01 PM • last seen Sep 25, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
10 indexed side comments on this claim.
Latest visible thread signal
Sep 24, 2026, 3:03 PM • processor • paid $799.73 check #1614984-adjusted freight to match invoice
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
No browser-previewable images were available for this claim yet.
Claim Lines
complaint
BEDROOM DOOR CAME LOOSE AND DAMAGED THE LINO FLOORING
partial-match • confidence 0.50
complaint
BEDROOM DOOR CAME LOOSE AND DAMAGED THE LINO FLOORING
partial-match • confidence 0.43
cause
DOOR TRACK HARDWARE FAILED FROM NOT BEING SECURED IN PLACE AT BUILD.TRACK SCREWS WERE INSTALLED INTO A PIECE OF PANEL. THIS ALLOWED THE TRACK TO FALL DOWN AND THE DOOR AS WELL. WHEN THE DOOR FELL IT CAUSED DAMAGED TO THE LINO FLOORING. TN, TRI-AM RV CENTER-EAST Customer #: 47602
partial-match • confidence 0.58
cause
DOOR TRACK HARDWARE FAILED FROM NOT BEING SECURED IN PLACE AT BUILD.TRACK SCREWS WERE INSTALLED INTO A PIECE OF PANEL. THIS ALLOWED THE TRACK TO FALL DOWN AND THE DOOR AS WELL. WHEN THE DOOR FELL IT CAUSED DAMAGED TO THE LINO FLOORING. TN, TRI-AM RV CENTER-EAST Customer #: 47602
partial-match • confidence 0.55
correction
SECURE DOOR TRACK IN PLACE ON A SOLID PIECE, RESECURE SLIDING DOOR IN CORRECT AND REPLACE THE DAMAGED LINO FLOORING.
partial-match • confidence 0.58
correction
SECURE DOOR TRACK IN PLACE ON A SOLID PIECE, RESECURE SLIDING DOOR IN CORRECT AND REPLACE THE DAMAGED LINO FLOORING.
partial-match • confidence 0.41
Evidence Thread
Ashlee Olsen
processor • Jun 24, 2026, 2:01 PM
submitted PREAUTH126823
Ashlee Olsen
processor • Jun 30, 2026, 1:08 PM
asked Keystone for an update
Ashlee Olsen
processor • Jul 1, 2026, 3:35 PM
Keystone feedback:
Anissa Morris
Good morning,
Thank you for reaching out to us regarding the expedited review of your pre-authorization request. Due to a higher-than-normal influx of requests, it is taking us a little longer to review. In order to make sure all our dealerships get the same level of care, we are reviewing as quickly as possible in order of oldest to newest.
Should you have an emergent customer situation warranting immediate review, please give us a call at 866.425.4369. Otherwise, we appreciate your patience.
Ashlee Olsen
processor • Jul 2, 2026, 12:54 PM
approved 3.5
Stephanie Davis
dealer_or_external • Jul 3, 2026, 9:36 AM
@Tessa C Approved to order Lino flooring for line 1. You will prob ably need to order at least 5 feet so the pattern repeats.
Tessa Coffey
dealer_or_external • Jul 3, 2026, 11:51 AM
@Stephanie D on order 18165
Tessa Coffey
dealer_or_external • Jul 7, 2026, 1:30 PM
@Stephanie D PARTS ETA 7/8
Tessa Coffey
dealer_or_external • Jul 8, 2026, 11:42 AM
@Stephanie D FLOORING IS HERE IN BAY
Ashlee Olsen
processor • Aug 26, 2026, 6:48 PM
submitted CLAIM147047
Ashlee Olsen
processor • Sep 24, 2026, 3:03 PM
paid $799.73 check #1614984-adjusted freight to match invoice
Claim Files
COMPLETED WO.pdf
pdf • Aug 26, 2026, 4:01 PM • 403,945 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Dutchman/27347/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Aug 26, 2026, 4:01 PM • 403,945 bytes
/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/Dutchman/27347/COMPLETED WO.pdf
WO.pdf
pdf • Jun 24, 2026, 12:34 PM • 380,202 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Dutchman/27347/WO.pdf