Claim 27311

Claim explorer / evidence thread

Claim 27311

TRI 1202 • Ashlee • Paid • forest-river

Next Recommended Action

Escalate to State

Payment deadline violated

Reason

OEM Response Deadline Exceeded

Deadline

Payment deadline violated

Estimated recovery

$750.00

Generate OEM Demand Letter

risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

138d elapsed • 0d remaining

Analyzed

Completed stage

138d elapsed • 0d remaining

Awaiting OEM

Completed stage

138d elapsed • 0d remaining

Auto-Approved

Completed stage

138d elapsed • 0d remaining

Payment Due

Completed stage

138d elapsed • 0d remaining

Escalation Eligible

Completed stage

138d elapsed • 0d remaining

Resolved

Overdue / escalation ready

138d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount

$750.00

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded • Payment Deadline Exceeded

Missing Items

No active evidence gaps are listed.

Deadline Status

Overdue / escalation ready

138 days open in the visible workflow.

Recommended Action

Escalate to State

This is the fastest next move from the current workflow stage.

Dossier completeness

Dossier has not been generated yet. Evidence presence is not treated as complete.

US dispute readiness

Evidence packet check

Compact packet candidate

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Compact packet candidate

Small enough for a compact escalation packet, assuming final PDFs stay clean.

Chronology

Ready to order

Visible span: Jun 16, 2026, 2:54 AM to Oct 1, 2026, 2:54 AM.

Indexed evidence

6 docs / 9 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

138 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/27311/COMPLETED WO.pdf

Timeline

First seen Jun 16, 2026, 2:54 AM • last seen Oct 1, 2026, 2:54 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

6 indexed side comments on this claim.

Latest visible thread signal

Sep 30, 2026, 2:41 PM • processor • paid $128.15 9/30 check #3234733

Role mix

Dealer 0 • OEM 0 • Processor 4

Decision cues

Denial signals 0 • info / missing-doc asks 0 • approval signals 2

Best move

Thread shows approval language — verify payment / closeout.

Quick Actions

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Jump straight into Dropbox side comments, notes, and support documents.

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Images

supporting-image

No human-level description yet.

supporting-image

No human-level description yet.

supporting-image

Visible front exterior of a Forest River Rockwood **MINILITE** travel trailer. - **Damage/condition:** Possible vertical crease/dent or distortion in the lower center of the white front cap, below the front window/“Rw” decal and above the black diamond-plate rock guard. No clear cracks or missing pieces visible. Propane cover shows normal scuffs/dirt. - **Components shown:** Front fiberglass cap, large tinted front window, MINILITE front decal, “Rw” badge/decal, black lower rock guard/diamond p

Human interpretation • confidence 0.00

supporting-image

No human-level description yet.

supporting-image

No human-level description yet.

supporting-image

Warranty image (LINE 1) shows the front cap/nose area of a Forest River RV/trailer. - **Visible components:** Glossy white front fiberglass cap, dark tinted front window/upper panel, molded horizontal accent/trim groove, brown/black V-shaped graphic/decal band, “RW” emblem/logo, black diamond-plate lower front guard, propane tank cover at bottom. - **Visible damage/concern:** Small visible scratch/tear/scuff in the graphic/decal area just left of the “RW” emblem near the lower point of the V. N

Human interpretation • confidence 0.00

supporting-image

No human-level description yet.

supporting-image

No human-level description yet.

supporting-image

Warranty image for Forest River case 27311, file “LINE 1 (2.jpg”: - **Visible area/components:** Exterior RV body panel/cap with glossy white fiberglass/gelcoat, black decorative decal/stripe with “RW” logo, lower black diamond-plate rock guard/trim. - **Visible damage:** Small scrape/chip or tear on the black decal left of the “RW” logo, with a thin light scratch extending upward/left. A faint vertical line/seam is visible down the white panel near the center; unclear if this is a panel joint,

Human interpretation • confidence 0.00

Claim Lines

complaint

THE DECAL ON THE FRONT BOTTOM OF THE UNIT HAD A SMALL DEFECT IN IT WHEN THE CUSTOMER PURCHASED UNIT. CUST STATED THE DECAL HAD A SMALL BUBBLE AND IT HAS DEVELOPED TO BE COME MORE OF A ISSUE.

partial-match • confidence 0.51

complaint

THE DECAL ON THE FRONT BOTTOM OF THE UNIT HAD A SMALL DEFECT IN IT WHEN THE CUSTOMER PURCHASED UNIT. CUST STATED THE DECAL HAD A SMALL BUBBLE AND IT HAS DEVELOPED TO BE COME MORE OF A ISSUE.

partial-match • confidence 0.51

cause

DECAL WAS DEFECTIVE AT PURCHASE OF UNIT AND DUE TO THAT THE DECAL HAS MORE DAMAGE AND COMING OFF UNIT IN PIECES DRINNON, CAROLYN Customer #: 57544

partial-match • confidence 0.64

cause

DECAL WAS DEFECTIVE AT PURCHASE OF UNIT AND DUE TO THAT THE DECAL HAS MORE DAMAGE AND COMING OFF UNIT IN PIECES DRINNON, CAROLYN Customer #: 57544

partial-match • confidence 0.64

correction

REPLACE LOWER FRONT RW DECAL

partial-match • confidence 0.46

correction

REPLACE LOWER FRONT RW DECAL

partial-match • confidence 0.46

Evidence Thread

Ashlee Olsen

processor • Jun 15, 2026, 1:28 PM

submitted PA #2710254

Ashlee Olsen

processor • Jun 15, 2026, 6:26 PM

approved .5

Stephanie Davis

dealer_or_external • Jun 16, 2026, 8:33 AM

@Tessa C We are approved to order the decal that you have got on order already for this customer. :)

Tessa Coffey

dealer_or_external • Jun 17, 2026, 11:25 AM

@Stephanie D decal is here s/o a-f

Ashlee Olsen

processor • Aug 14, 2026, 2:37 PM

submitted C#2710254

Ashlee Olsen

processor • Sep 30, 2026, 2:41 PM

paid $128.15 9/30 check #3234733

Claim Files

COMPLETED WO.pdf

pdf • Aug 14, 2026, 11:29 AM • 402,818 bytes

/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27311/COMPLETED WO.pdf

WO.pdf