Claim Detail

parts-photo

Image shows a close-up of asphalt/parking-lot pavement with a white painted line and weeds growing through cracks. A blurred blue circular object is partially visible in the lower-left foreground, possibly a roll of tape or handled item, but no RV/Forest River component is identifiable. - Visible damage: pavement cracking only; no vehicle/RV damage visible. - Parts/components: no clear warranty-related parts shown. - Labels/text: none visible. - Repair context: unclear; image does not document

Human interpretation • confidence 0.00

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Visible context: Front/passenger-side area of a Forest River Rockwood Ultra travel trailer in dealer lot, with tow vehicle/hitch positioned nearby. Damage/issue observed: - Blue painter’s tape marks the upper front cap lighting/trim area, specifically around the curved LED/marker light strip near the top-right front corner. - No clear physical break, crack, or dent is visible from this distance; issue may be cosmetic, loose trim, lens/LED concern, or alignment/seal concern at the marked light s

Human interpretation • confidence 0.00

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Exterior RV side/rear area photographed at dealer lot. - **Visible components:** upper roof/side gutter or awning rail, black awning/slide-topper hardware/arms, sidewall window, exterior utility hookups, light, access panels/vents, lower skirt/bumper area. - **Visible damage/concern:** no obvious major impact damage shown. The image appears focused on the **upper roofline awning/rail area**; black trim/awning hardware near the top edge may be the part in question, but any defect is not clearly

Human interpretation • confidence 0.00

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- **Visible area:** Exterior curb-side/rear side of a white Forest River RV/travel trailer with black trim, tinted windows, utility hookups, and an awning/roof-edge assembly along the upper side. - **Visible damage/concern:** At the upper roofline/awning area, there appears to be a loose or torn white strip/panel edge hanging down near the black vertical awning/support arm. The black roof-edge/awning trim at the right upper corner also appears slightly separated/protruding. Damage is not fully c

Human interpretation • confidence 0.00

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- **Visible area:** Exterior front/side corner of a Forest River RV/fifth wheel, near the upper radius/front cap and vertical black corner trim. - **Components shown:** White exterior sidewall with graphics, black vertical corner molding/trim with screws, upper black roof/edge trim or gutter area, amber side marker light, lower front hitch/landing-gear area partially visible. - **Possible damage/issue:** At the top corner, the black trim/edge piece appears slightly separated or uneven near t

Human interpretation • confidence 0.00

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- **Unit/area shown:** Curb-side exterior of a Forest River **Rockwood Ultra Lite** travel trailer/fifth wheel, with the patio awning extended. - **Visible components:** Awning fabric/roller/lead rail, awning arms and wall brackets, side wall, tinted windows, decals/graphics, tandem wheels/fenders, entry/utility area at rear. - **Visible damage/condition:** No clear broken part is visible in this wide photo. The awning fabric/leading edge appears slightly wavy/uneven along the length, but damage

Human interpretation • confidence 0.00

parts-photo

Rear exterior of a Forest River Rockwood Ultra Lite travel trailer. - **Visible components:** rear wall/cap, roof edge/black trim, rear ladder, red clearance/marker lights, rear camera/light housing near upper center, rear window, spare tire cover, bumper, taillights, license plate. - **Labels/text:** “ROCKWOOD,” “RW Ultra Lite,” Tennessee trailer plate “511572,” small dealer/social stickers including “GET HITCHED / RockwoodRVs.” - **Visible damage/condition:** No major damage clearly visible.

Human interpretation • confidence 0.00

parts-photo

- **Visible damage:** No clear damage visible in this photo. Image is a wide exterior lot shot; no specific defect or failed part is identifiable. - **Unit/parts shown:** Forest River **Rockwood** fifth-wheel RV/travel trailer front/side area, front cap, side wall, slide/awning area, roof A/C units, landing gear/front hitch area, tandem axles. Red pickup truck and other vehicles partially obstruct view. - **Labels/text visible:** “ROCKWOOD” on front cap and side; “SWAMP FOX” on adjacent/foregrou

Human interpretation • confidence 0.00

parts-photo

Exterior curb/entry side of a Forest River travel trailer/RV with a long black power awning extended along the roofline. Visible components include awning roller/fabric, support arms/brackets, sidewall windows, entry door, wheel/fender, lower skirt/trim, exterior utility labels/ports. No clear damage is visible in this wide photo. Awning appears extended and generally intact from this angle; no obvious tears, bent arms, detached mounts, or sidewall impact are apparent. Small labels are present

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior, curb/entry side of a Forest River Rockwood fifth wheel/travel trailer with slide-outs and a long black patio awning assembly. - **Damage observed:** Awning appears deployed/partially extended with the fabric/roller area uneven and possibly wrinkled or separated along the roller/lead rail. At the front/left awning end near the roofline, the end cap/bracket area looks scuffed or misaligned; possible cracked/broken awning end hardware, but not fully clear from this angle. - **

Human interpretation • confidence 0.00

parts-photo

Visible image summary for claim tri-1202 / Forest River case 27302: - **Unit shown:** Forest River **Rockwood “RW Ultra Lite”** travel trailer, exterior side view. - **Visible components:** White sidewall with black lower skirting/trim, tinted windows, tandem wheels/fenders, exterior utility area, roofline/side-mounted black awning or slide-topper assemblies with arms/brackets and roller tubes. - **Labels/text visible:** “ROCKWOOD,” “RW ULTRA LITE,” and small service label: “GRAY WATER HOLDING

Human interpretation • confidence 0.00

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Image shows the front passenger-side area of a Forest River Rockwood Ultra Lite travel trailer. - **Visible issue/damage:** Blue tape marks a small horizontal front cap light/trim strip area below the front window. The strip/lens appears slightly uneven or possibly loose/damaged, but no major body damage is clearly visible. Some dirt/scuffing is present on the lower black front cap/diamond-plate area. - **Parts/components visible:** Front molded cap, large tinted front window with gasket, lower

Human interpretation • confidence 0.00

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Exterior curb/entry-side view of a Forest River fifth-wheel/travel trailer hitched to a red Ford pickup. Visible components include entry door with window, grab handle, sidewall graphics, slide-out/sidewall vertical trim, lower skirt, amber marker light, and a black roof/slide awning or topper rail/housing along the upper edge. Visible damage/concern: near the upper awning/slide topper end cap area, a small light-colored scuff/gouge or exposed spot is visible on the black housing/trim just left

Human interpretation • confidence 0.00

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- **Unit/labels:** Forest River Rockwood “Ultra Lite” travel trailer visible; large “ROCKWOOD” side graphic and “ULTRA LITE” text. - **Visible components:** Passenger-side exterior wall, roofline gutter/trim, black awning roller/fabric assembly along upper side, entry door, grab handle, exterior vent/caps, lower skirt/trim, wheel/tire. - **Visible damage/concern:** A black awning-related bracket/arm/support near the upper sidewall/roofline appears loose or hanging downward from the awning/rail a

Human interpretation • confidence 0.00

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Exterior curbside of a Forest River Rockwood RV showing the power awning assembly along the upper sidewall. - **Visible components:** black awning roller/lead rail or housing, awning arms/brackets, sidewall graphics, baggage door, window, tandem wheels. - **Visible damage/condition:** awning fabric/black rail area appears uneven/wavy with possible abrasion or separation along the length; small scuffed/irregular spots visible on the awning edge. No clear sidewall impact damage seen. - **Labels/t

Human interpretation • confidence 0.00

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- **Visible subject:** Passenger/curb side of a Forest River towable RV near entry door. - **Components shown:** Power patio awning/roller tube along roofline, front awning arm/leg assembly, awning end cap/motor housing area, entry door with window, assist grab handle, exterior windows, round exterior speaker/vent, side marker light, lower skirt/underbelly trim. - **Visible damage/concern:** No obvious broken panel or impact damage visible. Awning appears to be the likely focus; a portion of awn

Human interpretation • confidence 0.00

parts-photo

Image shows a Forest River Rockwood Ultra Lite travel trailer, front/curb-side area. - **Visible components:** front fiberglass cap with black finish, diamond-plate lower front guard, A-frame/tongue, front clearance light, curb-side wall, entry door area, exterior decals, extended patio awning with arms/struts and mounting brackets. - **Visible labels/text:** “ROCKWOOD” on front cap and side; “ULTRA LITE” on lower front cap. Small certification/weight labels near front sidewall are present but

Human interpretation • confidence 0.00

parts-photo

- **Visible damage:** No clear damage is visible in this wide exterior photo. Rear wall, sidewall, roof edge, ladder, lights, spare tire cover, bumper, awning, and windows appear generally intact from this distance. Any defect is not identifiable. - **Visible parts/components:** Forest River Rockwood travel trailer exterior; rear roof-access ladder, rear marker lights, taillights, spare tire/cover, rear bumper/receiver, side awning, entry door, windows, utility/service panels, exterior graphics/

Human interpretation • confidence 0.00

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- **Unit/area shown:** Curb/entry side of a Forest River Rockwood Roo Ultra Lite travel trailer. - **Visible components:** Full-length black **Solera/Lippert-style patio awning assembly** along roofline, front/rear awning arms/brackets, entry door with grab handle, windows, exterior vent/speaker, lower baggage/utility doors, tandem wheels. - **Labels/text visible:** “ROCKWOOD,” “Roo,” “Ultra Lite,” Forest River badge near entry, and a “Solera” label on the awning arm. - **Damage observed:** No c

Human interpretation • confidence 0.00

parts-photo

- **Unit/area shown:** Forest River Rockwood Ultra Lite travel trailer, front cap and curb/door side upper front corner. - **Visible components:** Dark molded front cap, large front windshield, diamond-plate lower stone guard, A-frame/tongue with propane/battery cover area, entry door, side awning/awning rail, black vertical corner trim, amber clearance lights, upper front/corner cap trim. - **Possible damage/concern:** At the upper front curb-side corner, the black roof/front-cap transition tri

Human interpretation • confidence 0.00

parts-photo

- **Visible damage:** No clear physical damage shown. Image is mostly a dark textured surface/carpet with paperwork; no RV component damage visible. - **Parts/components visible:** Printed work order/service documents; a staple on the right-hand sheet. No actual refrigerator or replacement part visible. - **Document text visible:** - “W/O: 27302” - Customer appears as “66580 - WEEMS, CHRIS” - Address line partially visible: “200 SEVIER AVE, GREENEVILLE, TN 37745” - “Job #: 1 - Ex

Human interpretation • confidence 0.00

parts-photo

Exterior side view of a Forest River Rockwood Roo Ultra Lite travel trailer. Visible components include the curb/side wall, roof/awning rail or gutter area, black awning/trim tube along the upper edge, entry door, assist handle, exterior storage door, wheels/fenders, vent/speaker covers, decals, and lower skirt trim. Visible label/text: “ROCKWOOD,” “RW,” and “ULTRA LITE” on the side wall. Damage/issue context: The photo appears aimed at the upper side/roof-edge/awning rail area. No clear break

Human interpretation • confidence 0.00

parts-photo

- **Visible damage/parts:** No physical RV damage or component shown. Image is mainly a work order document on a dark fabric/carpet surface. - **Document/labels visible:** Tri-Am RV Center paperwork; **W/O: 27302**; appointment date **18 JUN 2026, 11:00am**; stock **10835**; unit described as **2024 Forest River Rockwood Ultra 2614BS**, model **2614BS**; mileage **0**; key # **5000**. - **Repair context:** Job #1 – **External**, status **In Progress**. Complaint text indicates **fridge is not co

Human interpretation • confidence 0.00

parts-photo

- **Unit/area shown:** Front curb-side/center front cap of a Forest River **Rockwood Roo / Ultra Lite** travel trailer, including front tinted window, molded black/gray fiberglass cap, A-frame/tongue, propane tank cover, diamond-plate lower rock guard, and side entry/marker area. - **Visible damage/concern:** A short horizontal trim/light strip on the lower front cap appears marked with **blue painter’s tape**, likely identifying the claim concern. The strip/adjacent seal or lens may be loose, m

Human interpretation • confidence 0.00