Claim explorer / evidence thread
Claim 27291
TRI 1202 • Ashlee • Warranty Checks • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 2
review 2
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
143d elapsed • 0d remaining
Analyzed
Completed stage
143d elapsed • 0d remaining
Awaiting OEM
Completed stage
143d elapsed • 0d remaining
Auto-Approved
Completed stage
143d elapsed • 0d remaining
Payment Due
Approaching deadline
143d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
143d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
143d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$625.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
2
No active evidence gaps are listed.
Deadline Status
Approaching deadline
143 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 1 • RO lines 3 • human-described photos 0 • 3C unknown • reconciliation reconciled • linked side comments 0
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comments not linked • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
31
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Jun 11, 2026, 2:52 AM to Oct 31, 2026, 2:54 AM.
Indexed evidence
20 docs / 12 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
143 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Forest River 2026
Timeline
First seen Jun 11, 2026, 2:52 AM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
12 indexed side comments on this claim.
Latest visible thread signal
Aug 18, 2026, 7:09 AM • processor • done
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Claim line 1 image shows an interior Furrion “Gas Water Heater” round wall control panel mounted on textured wall covering. The display is powered and showing error code “E5.” Visible labels/buttons include POWER, °F, °C, FLAME, ON/OFF, °F/°C, UP, DOWN, and “Gas Water Heater.” No physical damage to the panel or surrounding wall is visible. This supports a warranty concern for a Furrion gas water heater control/system fault indicated by the E5 error code, not cosmetic damage.
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Claim line 1 image shows an opened RV appliance/equipment compartment with the control electronics exposed.
- Visible components: green control circuit board/PCB, wiring harnesses/connectors, capacitors/coils, metal chassis/cover, plastic tubing, exterior black access frame/door area.
- Visible damage: dark brown/black burn/scorch residue on the lower-left area of the PCB near a white connector and adjacent components; possible heat-damaged/failed board area. No obvious exterior impact damage v
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Warranty image for claim line 1 shows an exterior RV appliance service compartment opened, likely an on-demand water heater. Visible components include the metal burner/blower housing, round exhaust/intake grille, control circuit board, wiring harnesses, gas/water plumbing, white control knob, access door with wiring diagram, latch, screws, and warning/diagram labels.
Labels/text visible: model/ID appears “FWH09AFA,” “Made in China,” serial number label, a “PARAMETER LIST” chart, and a “WIRING
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Claim line 1 image shows a metal appliance/furnace component assembly with blower/ducting partially visible. No clear broken part is visible; only minor surface marks, small rust/discoloration spots near screws/metal panel, and blue inspection paint marks.
Visible labels/text:
- Model/part: **FWH09AFA**
- Serial No: **10001745298042400072**
- **Made in China**
- Parameter list includes:
- Max Second Pressure PH: **1920 Pa**
- Min Second Pressure PL: **260 Pa**
- Ignition Second Pressure d
Human interpretation • confidence 0.00
Claim Lines
complaint
WATER HEATER THROWING E-5 CODE
matched • confidence 0.71
complaint
WATER HEATER THROWING E-5 CODE
matched • confidence 0.71
complaint
WATER HEATER THROWING E-5 CODE
partial-match • confidence 0.37
cause
TECH CALLED LCI TECH SUPPORT AND WENT OVER THE ISSUE. CASE # 6846252. IT WAS DETERMINED BLOWER MOTOR FAILURE WAS THE ISSUE AFTER BOARD WAS REPALCED.
partial-match • confidence 0.47
cause
TECH CALLED LCI TECH SUPPORT AND WENT OVER THE ISSUE. CASE # 6846252. IT WAS DETERMINED BLOWER MOTOR FAILURE WAS THE ISSUE AFTER BOARD WAS REPALCED.
partial-match • confidence 0.47
cause
TECH CALLED LCI TECH SUPPORT AND WENT OVER THE ISSUE. CASE # 6846252. IT WAS DETERMINED BLOWER MOTOR FAILURE WAS THE ISSUE AFTER BOARD WAS REPALCED.
needs-review • confidence 0.15
correction
REPLACE BLOWER MOTOR ON WATER HEATER AND TEST RICE, TARA L. Customer #: 52115
partial-match • confidence 0.65
correction
REPLACE BLOWER MOTOR ON WATER HEATER AND TEST RICE, TARA L. Customer #: 52115
partial-match • confidence 0.65
correction
REPLACE BLOWER MOTOR ON WATER HEATER AND TEST RICE, TARA L. Customer #: 52115
needs-review • confidence 0.31
Evidence Thread
Ashlee Olsen
processor • Jun 10, 2026, 2:17 PM
submitted PA#2705601
Ashlee Olsen
processor • Jun 10, 2026, 3:41 PM
approved .5
Stephanie Davis
dealer_or_external • Jun 11, 2026, 9:20 AM
@Tessa C Approved to order a water heater blower motor.
Tessa Coffey
dealer_or_external • Jun 12, 2026, 10:41 AM
@Stephanie D reached out to get part number. not on forest river portal
Tessa Coffey
dealer_or_external • Jun 15, 2026, 4:35 PM
@Stephanie D
2021124394 part number
Tessa Coffey
dealer_or_external • Jun 15, 2026, 4:45 PM
@Stephanie D on order 18107
Tessa Coffey
dealer_or_external • Jun 25, 2026, 2:56 PM
@Stephanie D customer called wanting to see if part had arrived. Its still showing open order on forest rivers end.
Tessa Coffey
dealer_or_external • Jul 9, 2026, 9:40 AM
@Stephanie D PART FOR THIS ONE IS HERE. S/O M-R
Ashlee Olsen
processor • Jul 23, 2026, 3:27 PM
submitted C#2705601
Stephanie Davis
dealer_or_external • Jul 23, 2026, 3:39 PM
@Ashlee O I forgot to attach the part return label on this one before I submitted.
Ashlee Olsen
processor • Aug 14, 2026, 3:39 PM
paid $223.47 8/4 check #3204322
Stephanie Kendziorski
processor • Aug 18, 2026, 7:09 AM
done
Claim Files
27291,27059 PAID CHECK.pdf
pdf • Aug 17, 2026, 12:25 PM • 397,587 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Forest River 2026/27291,27059 PAID CHECK.pdf
Forest River Dealer Connect return label.pdf
pdf • Jul 23, 2026, 3:37 PM • 46,182 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27291/Forest River Dealer Connect return label.pdf
completed wo.pdf
pdf • Jul 23, 2026, 2:50 PM • 384,427 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27291/completed wo.pdf
PA.pdf
pdf • Jun 10, 2026, 3:41 PM • 143,184 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Forest River/27291/PA.pdf
PA.pdf
pdf • Jun 10, 2026, 3:41 PM • 143,184 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27291/PA.pdf
EMAIL FROM LCI.pdf
mail-artifact • Jun 10, 2026, 11:59 AM • 431,626 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/1- Pre-Authorizations Needed-iCS/Forest River/27291/EMAIL FROM LCI.pdf
LCI EMAIL ON CASE 6846252.pdf
mail-artifact • Jun 10, 2026, 11:59 AM • 433,430 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/1- Pre-Authorizations Needed-iCS/Forest River/27291/LCI EMAIL ON CASE 6846252.pdf
LINE 1 VIDEO SHOWING FAN NOT WORKING.mp4
mp4 • Jun 10, 2026, 11:59 AM • 926,996 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/1- Pre-Authorizations Needed-iCS/Forest River/27291/LINE 1 VIDEO SHOWING FAN NOT WORKING.mp4
UNIT INFO FOR LCI.pdf
pdf • Jun 10, 2026, 11:59 AM • 418,212 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/1- Pre-Authorizations Needed-iCS/Forest River/27291/UNIT INFO FOR LCI.pdf
WO.pdf
pdf • Jun 10, 2026, 11:59 AM • 483,125 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/1- Pre-Authorizations Needed-iCS/Forest River/27291/WO.pdf
EMAIL FROM LCI.pdf
mail-artifact • Jun 10, 2026, 11:59 AM • 431,626 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Forest River/27291/EMAIL FROM LCI.pdf
LCI EMAIL ON CASE 6846252.pdf
mail-artifact • Jun 10, 2026, 11:59 AM • 433,430 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Forest River/27291/LCI EMAIL ON CASE 6846252.pdf
LINE 1 VIDEO SHOWING FAN NOT WORKING.mp4
mp4 • Jun 10, 2026, 11:59 AM • 926,996 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Forest River/27291/LINE 1 VIDEO SHOWING FAN NOT WORKING.mp4
UNIT INFO FOR LCI.pdf
pdf • Jun 10, 2026, 11:59 AM • 418,212 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Forest River/27291/UNIT INFO FOR LCI.pdf
WO.pdf
pdf • Jun 10, 2026, 11:59 AM • 483,125 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Forest River/27291/WO.pdf
WO.pdf
pdf • Jun 10, 2026, 11:59 AM • 483,125 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27291/WO.pdf
UNIT INFO FOR LCI.pdf
pdf • Jun 10, 2026, 11:59 AM • 418,212 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27291/UNIT INFO FOR LCI.pdf
LINE 1 VIDEO SHOWING FAN NOT WORKING.mp4
mp4 • Jun 10, 2026, 11:59 AM • 926,996 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27291/LINE 1 VIDEO SHOWING FAN NOT WORKING.mp4
LCI EMAIL ON CASE 6846252.pdf
mail-artifact • Jun 10, 2026, 11:59 AM • 433,430 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27291/LCI EMAIL ON CASE 6846252.pdf
EMAIL FROM LCI.pdf
mail-artifact • Jun 10, 2026, 11:59 AM • 431,626 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27291/EMAIL FROM LCI.pdf