Claim explorer / evidence thread
Claim 27269
TRI 1202 • Ashlee • Parts Inquiry • k-z-rv
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 2
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
2
No active evidence gaps are listed.
Deadline Status
Approaching deadline
144 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 10, 2026, 9:31 AM to Jun 20, 2026, 1:12 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
144 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27269/WO27269.pdf
Timeline
First seen Jun 10, 2026, 9:31 AM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Jun 18, 2026, 1:46 PM • dealer_or_external • @Chris L 154690 $217.99
162413 $141.99
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Photo shows curb/passenger side of a K-Z RV “Escape” travel trailer, likely model badge “E191BH.”
Visible items/components:
- Entry door with black frame, window, latch, and grab handle.
- Side windows, exterior speakers, decals/graphics, wheel/tire, lower vents/outlets.
- Black awning roller/tube along roofline with front awning arm/end cap at right.
- Dealer sticker: Tri-Am RV Center.
- Large branding: “ESCAPE,” “KZ,” “EST. 1972.”
Visible damage/issue:
- Lower left gray/black side graphic/de
Human interpretation • confidence 0.00
parts-photo
Exterior side view of a K-Z RV “Escape” travel trailer. Visible components include front/side wall, roof edge molding, black corner trim, amber marker lights, slide-out room with black flange/seals, side windows, baggage/storage door, lower skirt/trim, wheel, and rear utility/vent panel.
Possible issue shown near the upper front roof/side corner: the black roof-edge/corner trim or sealant appears uneven/loose with a small gap or exposed fastener area at the curved front corner. No obvious large
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior, curb/entry side of a K-Z “Escape” trailer.
- **Visible damage:** Large lower/mid side graphic/decal area below the “Escape” logo shows extensive white scuffing/scratch-like marks across the gray patterned decal. No obvious puncture, dent, or cracked wall panel visible from this distance.
- **Parts/components shown:** Exterior fiberglass/laminated sidewall, large side graphics/decals, entry door, grab handle, windows, wheel/fender area, black lower trim, upper black awning/r
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Curb-side exterior of a K-Z RV “Escape” travel trailer, including slide-out room, side windows, baggage door, lower skirt, wheel, decals, and upper roof/sidewall edge.
- **Visible concern/damage:** The long black upper side rail/drip/awning-style molding along the roof-to-sidewall seam appears uneven/wavy with irregular sealant or possible separation along portions of the edge. Condition is most noticeable above the slide-out and window area. No obvious broken window or sl
Human interpretation • confidence 0.00
parts-photo
Exterior curb-side of a K-Z Escape travel trailer, model badge visible: **Escape E191BH / KZ**. Dealer sticker: **Tri-Am RV Center**; other stickers include **Keyed Alike 1 Key**, RVIA-type seal, and **Leash Latch**.
Visible components: entry door with window and grab handle, round exterior speaker, side windows, baggage/utility door, marker light, lower skirt/trim, and a black awning assembly along the upper side with a vertical awning arm near the front.
Damage/issue visible: no major body d
Human interpretation • confidence 0.00
parts-photo
- **Visible item/area:** Exterior curb/side wall of a K-Z **Escape** travel trailer, showing the **power awning assembly** (black roller tube at roofline, upper motor/idler head, vertical awning arm/rail) and nearby entry door/windows.
- **Damage observed:** No clear break or major physical damage is visible in this photo. Awning arm/head show minor scuffs/water spotting; lower exterior trim/vent area has road grime. Any functional issue is not visually confirmed.
- **Relevant parts/components:*
Human interpretation • confidence 0.00
parts-photo
Visible damage/issue: Upper roof-side edge trim/gutter/rail area shows uneven/separated sealant or trim along the top edge. At the upper right corner, the black corner/rail end piece appears damaged/broken or mis-seated, with a small protruding light-colored piece visible.
Visible parts/components: K-Z Escape travel trailer sidewall, roof edge/gutter or awning rail, vertical corner molding, exterior graphics/decals, black exterior vent/access panel, utility hookups/labels, wheel, rear stabilize
Human interpretation • confidence 0.00
parts-photo
- **Visible issue/damage:** Black exterior trim/seal at the upper front roof/side radius appears loose, wavy, or separated near the front corner/top edge. Possible sealant/roof-edge molding failure at the front cap-to-sidewall/roof transition. No obvious wall panel cracking or window damage visible.
- **Parts/components shown:** K-Z Escape travel trailer exterior, front cap, sidewall, roof edge/radius molding, black trim/seal, amber clearance lights, side windows, storage/baggage door, slide-out
Human interpretation • confidence 0.00
parts-photo
Warranty image summary for case 27269 / IMG_9760.JPG:
- **Unit/area shown:** Exterior roadside/curbside side wall of a K-Z RV “Escape” travel trailer, including slide-out wall/trim, windows, lower skirt, wheel area, roof edge, and roof vent covers.
- **Visible concern/damage:** Along the upper sidewall/roof edge, the black roof/gutter/edge trim appears uneven and possibly separated or loose in spots, with visible waviness/gaps along the top seam. Damage is most apparent above the slide/window a
Human interpretation • confidence 0.00
parts-photo
Image shows a K-Z RV “Escape” travel trailer, rear/side upper exterior.
- **Visible damage/concern:** At the upper rear/side roof corner, the black roof edge/corner trim or sealant appears irregular, bunched, or possibly lifted/damaged. There is visible sealant buildup around the corner transition near the roofline. No clear wall panel cracking or major impact damage is visible.
- **Parts/components visible:** Rear wall, curb/side wall, black vertical corner molding, roof edge trim/gutter, uppe
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Passenger-side RV exterior with entry door/window, adjacent wall window, storage/baggage door, black trim, side marker light, and a **Power Solera** awning arm/vertical rail with upper awning head/roller area.
- **Visible damage/condition:** No clear wall impact or panel damage visible. Possible issue is at/near the **awning assembly**: upper head/roller area and a loose/extended black strap/cord or edge material visible to the right. Awning arm appears mounted, bu
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Rear and driver-side upper corner of a K-Z RV **Escape** travel trailer.
- **Visible components:** Rear wall, roof edge/corner trim, black roof/gutter molding, upper red clearance lights, rear camera/center marker housing, roof-mounted A/C or vent shroud, rear bumper, spare tire, tail lamps, side graphics.
- **Visible damage/concern:** At the **upper rear-left roof corner**, the black roof edge/gutter/trim appears **lifted, wrinkled, or separated** with uneven sealant/poss
Human interpretation • confidence 0.00
parts-photo
Rear exterior of K-Z Escape travel trailer shown. Visible components include rear wall, top red clearance/marker lights, right tail light, license plate, spare tire, bumper, and trim.
Damage/issue: black housing/bracket beneath the upper rear marker light near the left/center area appears broken, loose, or partially detached, with sealant/residue visible around its mounting area. Surrounding fiberglass wall and red marker lights appear generally intact in this view.
Visible text/labels: “ESCAP
Human interpretation • confidence 0.00
parts-photo
Rear exterior of K-Z Escape travel trailer shown.
- Visible components: rear wall panel, four upper red clearance/marker lights, black center upper accessory housing below one marker light (likely rear camera/light bracket), right rear tail lamp, license plate bracket/light area, spare tire/wheel, rear bumper/trim.
- Visible damage/issue: black housing below the upper marker light appears loose, damaged, or partially separated from the rear wall. Possible dark streaking below it. No obvious cra
Human interpretation • confidence 0.00
parts-photo
Visible RV: K-Z Escape travel trailer, rear/driver-side upper corner and roofline.
Damage/issue observed:
- Black roof edge/corner trim at the upper rear corner appears damaged, cracked, or separated.
- Sealant/caulk at the corner looks disturbed with a hanging/loose piece under the roof edge.
- Possible gap or lifted molding along the roof-to-wall seam near the corner.
- No obvious damage visible to rear wall panel, side wall, lights, spare tire, or decals.
Visible components/parts:
- Roof pe
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/condition:** Possible deformation/lifting or wrinkling at the **upper rear curb-side roof corner/black corner trim** where the roof edge, rear wall, and side wall meet. Seal/trim appears bunched or not sitting flat. Also a clear protective film or decal on the side wall below the awning appears wrinkled/peeling, but this may be unrelated.
- **Parts/components shown:** K-Z Escape travel trailer exterior; rear wall, curb-side wall, black vertical corner molding, roof edge trim/c
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Rear wall of K-Z RV “Escape” travel trailer.
- **Visible components:** Rear clearance lights, center rear camera/marker housing, roof/rear upper black trim or gutter rail, right rear vertical corner trim, spare tire, rear bumper, tail lamps, license plate.
- **Damage observed:** The **upper rear black trim/gutter/roof-edge rail** appears uneven and partially separated along sections. At the **upper right rear corner**, the trim/end area looks bent, lifted, or displaced with a
Human interpretation • confidence 0.00
parts-photo
Image shows front/curb-side area of a K-Z Escape travel trailer.
- **Visible components:** molded front cap, curb-side sidewall, black vertical corner/roof trim, amber clearance/marker lights, entry door with window, side window, front storage/access door, A-frame/tongue with Lippert label, lower black rock guard/skirt.
- **Visible condition/damage:** front cap has noticeable dirt/streaking/discoloration and light surface marks. Black trim/seal along the front-to-side corner/roof radius appears
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/area:** Exterior curb-side of a K-Z RV/travel trailer, branding **“TRIUMPH”** visible on sidewall. Photo taken in dealer lot; view partially blocked by a black pickup and another RV.
- **Parts/components visible:** Long roofline/side **awning assembly** with roller/case along upper sidewall, front awning arm/end area at right, roof vents/AC shrouds, side windows/graphics.
- **Visible damage:** Possible damage/deformation at the **front/right end of the awning roller/case/end cap
Human interpretation • confidence 0.00
parts-photo
K-Z RV Escape travel trailer front/passenger-side area shown. Visible components include front fiberglass/filon cap, black lower rock guard/diamond plate area, amber clearance/marker lights, side entry/cargo door edge, A-frame tongue, propane cylinder, battery box, jack, and front branding decals.
Visible condition/damage: front cap surface is heavily soiled/weather-streaked with yellow/gray staining and dirt accumulation, especially vertical streaking down the cap and near lower front. Minor s
Human interpretation • confidence 0.00
parts-photo
Visible RV front/curb-side wall with black **Lippert/Solera power awning** hardware.
- **Damage/issue visible:** At the upper awning/roof-line area, the black awning fabric/cover or top trim/seal appears **wrinkled, lifted, and possibly torn/loose** near the front end. A small black end/trim piece is protruding upward/outward. No clear wall panel damage seen.
- **Parts/components shown:** Power Solera awning arm, awning roller/fabric at top left, upper awning rail/trim area, front sidewall grap
Human interpretation • confidence 0.00
parts-photo
Visible: Close-up of a gray/black textured flat surface, possibly RV roof/underbody/flooring or pavement-adjacent area. Dark edge/trim or shadowed component at upper left.
Damage/condition: No clear broken part visible. Surface shows dirt, scuffing, discoloration, and dark patchy areas; possible staining/wear but not enough context to confirm damage.
Parts/components: Unidentified flat panel/surface; possible seam or edge strip at top-left.
Labels/text: None visible.
Repair context: Image do
Human interpretation • confidence 0.00
parts-photo
Photo shows a clipboard holding a printed RV work order, not the actual damaged parts.
- **Context/IDs visible:** WO **27269**, customer **Smith, Norman**, unit appears to be **2020 K-Z RV Escape 191BH**, VIN partially visible, dealer document from TRI-AM RV. Blue tape label on clip says **“Holden.”**
- **Job #1:** External roof inspection checklist: caulking, skylights, roof vents, lube/antenna, satellite, rubber; shop supplies listed.
- **Job #2 / likely claim line:** Customer states **2 elec
Human interpretation • confidence 0.00
parts-photo
Document photo of a Tri-Am RV Center work order, not a damage photo.
- **Dealer / WO linkage:** Tri-Am RV Center of East Tennessee; **W/O 27269** matches case ID 27269. Vertical margin also shows “W/O: 27269” and customer name.
- **Unit info:** 2020 **KZ-RV Escape 191BH**, stock #9775, model 191BH, serial/VIN visible as **4EZTA1811L4110774**. Purchase/Warranty date shown **06 AUG 20**.
- **Repair/inspection context:**
- **Job: ROOFINS – External**, status **In Progress**: “Complementary roof
Human interpretation • confidence 0.00
Claim Lines
complaint
THERE ARE 2 ELECTRICAL OUTLETS THAT THE COVERS HAVE CAME OFF - PLEASE CHECK AND ADVISE - STATES EXT SERVICE PLAN
needs-review • confidence 0.03
complaint
THE LAMINET COVERING ON THE KITCHEN TABLE AND COUNTER - PLEASE CHECK AND ADVISE - STATES EXT SERVICE PLAN
needs-review • confidence 0.06
Evidence Thread
Chris Lehnert
dealer_or_external • Jun 10, 2026, 9:31 AM
@Tessa C HEY HEY i need a price and part numbers for out let cover (x2) a table top and counter top please and thank you
Chris Lehnert
dealer_or_external • Jun 18, 2026, 10:42 AM
@Tessa C hello lol
Tessa Coffey
dealer_or_external • Jun 18, 2026, 11:07 AM
@Chris L I MUST NOT HAVE SENT THIS ONE IM SORRY.
Tessa Coffey
dealer_or_external • Jun 18, 2026, 12:50 PM
@Chris L 40E14444A $1.99 X2 EMAILED KZ SINCE THEY DONT HAVE TABLE TOP ON WEBSITE
Tessa Coffey
dealer_or_external • Jun 18, 2026, 1:46 PM
@Chris L 154690 $217.99
162413 $141.99
Claim Files
WO27269.pdf
main-pdf • Jun 10, 2026, 9:30 AM • 429,516 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27269/WO27269.pdf