Claim explorer / evidence thread
Claim 27266
TRI 1202 • Ashlee • Parts Inquiry • heartland
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 12
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
137d elapsed • 0d remaining
Analyzed
Approaching deadline
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Awaiting OEM
Upcoming statutory deadline
137d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
137d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
137d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
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Resolved
Upcoming statutory deadline
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
12
No active evidence gaps are listed.
Deadline Status
Approaching deadline
137 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 17, 2026, 3:03 AM to Oct 31, 2026, 2:54 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
137 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27266/IMG_9722.JPG
Timeline
First seen Jun 17, 2026, 3:03 AM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Jul 15, 2026, 1:35 PM • dealer_or_external • @Cole P @Tamara H stove top here in bay
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Visible item: trailer/RV battery compartment area with black diamond-plate panel behind it and wiring harnesses nearby.
Damage/condition observed:
- Battery and tray are exposed; no lid/cover visible in this shot.
- Light dirt/dust on battery and tray.
- Some corrosion/rust visible on a nearby terminal/stud and cable lug area.
- Wiring appears routed around the battery; no clearly broken wire visible from this angle.
- No obvious crack, swelling, or physical damage to the battery case visible.
Human interpretation • confidence 0.00
parts-photo
RV/trailer exterior label close-up; no clear damage shown aside from normal label cracking/weathering and minor scuffs/sealant visible nearby.
Visible documentation/labels:
- Tire and Loading Information label:
- Front/Rear/Spare tire size: ST205/75/R15 D
- Cold tire pressure: 448 kPa / 65 PSI
- Cargo carrying capacity: 1006 kg / 2220 lbs
- Water load note: full load of water 189 kg / 415 lbs
- Waste water tanks full: 362 kg / 498 lbs
- Manufacturer certification label:
- Manufactur
Human interpretation • confidence 0.00
parts-photo
Warranty image summary (case 27266, parts-inquiry):
- **Subject shown:** RV/travel trailer certification and tire/cargo labels on exterior sidewall near a black vertical trim/door frame.
- **Visible condition/damage:** No clear damage to a part/component is shown. Labels are weathered/crazed but readable. Some sealant/caulk and minor surface scuffs are visible near the lower right/edge area; no failed component identifiable from this photo.
- **Parts/components visible:** Exterior wall panel, b
Human interpretation • confidence 0.00
parts-photo
Exterior front/roadside view of a travel trailer labeled “IMPG / Ultra-Lite” (appears Grand Design Imagine). The entry door is open, and the front cap, sidewall, awning/slide topper hardware area, side windows, front storage/diamond plate, A-frame/tongue, propane cover, and safety labels are visible.
Visible issue: at the upper front/side roofline above the entry area, a black roof/awning-edge trim or rubber seal appears lifted, loose, or protruding upward. No clear cracks in fiberglass or majo
Human interpretation • confidence 0.00
parts-photo
Exterior side of a travel trailer/RV near the window, wheel well, and service/vent panels. Visible issue appears to be black sealant/caulk failure or messy/excess sealant around two black louvered access/vent covers, especially dripping downward from the lower edges and corners. Surrounding white/gray sidewall and graphics look largely intact; no clear cracks, dents, or impact damage visible. Components shown: side window with black frame, upper and lower black vent/access panels, vertical black
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** Interior wall/window area of an RV or coach with wood-grain paneling, dark/black frame or trim, a pull cord, mounting screws, a black bracket/clip, and what appears to be a glass/plastic panel or reflective surface. A towel is laid underneath, likely to protect/catch moisture or debris.
- **Visible damage/condition:** No obvious broken part is clearly visible. There appears to be possible moisture/condensation or staining/reflection on the glass/plastic surface and towe
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/area:** Passenger-side exterior of an **MPG Ultra-Lite** travel trailer/RV, showing slide-out side wall area, windows, exterior graphics, lower skirt, wheel, rear vent/access panel, and upper roof/awning rail area.
- **Visible damage/concern:** No clear breakage or impact damage is obvious from this photo. The main area in view is a **black vertical exterior trim/seal/slide-out edge piece** between the slide wall and main sidewall; any defect is unclear, but it may be the compon
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Passenger/curb side of an RV/travel trailer, exterior wall near an open storage/window hatch and awning support arm.
- **Visible components:** Black vertical awning arm/support with upper mounting bracket, exterior sidewall graphics, black hatch/window frame, side window, lower skirt/trim, exterior vent/access panel.
- **Visible damage/condition:** Upper area around the awning arm/bracket/roofline appears misaligned or separated; sealant/trim at the top corner looks distur
Human interpretation • confidence 0.00
parts-photo
Exterior passenger/entry-side view of a towable RV/travel trailer labeled “MPG ULTRA-LITE.” Visible components include entry door/frame, tinted windows, exterior speakers, vent/access panel, marker/utility lights, decals, wheel/fender area, and partially extended/rolled awning along the roofline.
Visible issue: the upper awning fabric/edge appears wavy/loose and uneven along the sidewall, suggesting awning fabric or awning rail/attachment concern. No obvious body panel impact damage is visible
Human interpretation • confidence 0.00
parts-photo
Warranty image review – case 27266 / IMG_9708.JPG:
- **Visible area:** Exterior side/front utility area of an RV/travel trailer with gray/white/black graphics and lower black skirt/trim.
- **Damage observed:** No major impact damage visible. Minor vertical staining/possible water streaks are visible on the sidewall, especially near the right vertical edge and left seam area. Some light scuffs/marks on the exterior panel/decals.
- **Components shown:** City water connection, black capped ports,
Human interpretation • confidence 0.00
parts-photo
Warranty image review – IMG_9702.JPG (case 27266, parts inquiry)
- Unit/area shown: Passenger/curb side exterior of an MPG Ultra-Lite travel trailer.
- Visible components: Sidewall fiberglass panel with gray/black graphics, entry door area at left, large tinted window, awning arm/vertical support, roof/awning rail area, exterior vent/access panel at right, lower black skirt/rocker trim, wheel/tire.
- Visible damage/condition:
- Dark vertical streaking/drip marks below the right-side exterior
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Passenger-side exterior of an RV/travel trailer labeled **“MPG ULTRA-LITE”**.
- **Visible components:** Sidewall, entry door, windows, exterior speakers/vents, wheel/fender area, and a long upper **awning/awning fabric or roller assembly** along the roofline.
- **Visible damage/condition:** The upper awning fabric/roll appears **wavy, uneven, and creased/sagging** along the length. No clear tear or break is visible in this image, but the fabric/roll does not look uniformly
Human interpretation • confidence 0.00
parts-photo
Exterior front/curb-side of an MPG Ultra-Lite travel trailer.
- Visible concern: front cap decorative/LED light strip appears loose/detached from its mounting channel; one long diagonal strip is hanging away from the molded front cap with end caps visible. A shorter lower strip also appears partially loose or not seated.
- Components shown: molded fiberglass front cap, black diamond-plate lower front panel, side entry door, sidewall graphics/decals, vertical black corner/trim seal, amber side m
Human interpretation • confidence 0.00
parts-photo
RV travel trailer exterior, rear/driver-side area. Visible branding reads “MPG Ultra-Lite”; Tennessee trailer plate visible (T 34931). Components shown include rear wall, left sidewall, corner/vertical trim, roof edge gutter/trim, marker lights, tail light, bumper, spare tire, windows, exterior appliance vents, utility hookups, and graphics/decals.
Visible damage/condition:
- Long brown/dirty vertical streaking down the rear-left corner seam/trim and adjacent rear wall, suggesting water runoff/
Human interpretation • confidence 0.00
parts-photo
Exterior side/front of an MPG Ultra-Lite travel trailer. Visible components include front cap/sidewall seam with vertical black trim, side graphics/decals, baggage/compartment door, window, marker/porch light, black lower skirt, front diamond-plate area, and exterior certification/tire labels.
Damage/condition noted:
- Sealant/caulk along the front cap-to-sidewall vertical seam appears uneven, aged, or separated in spots.
- Small chips/scuffs visible on white fiberglass near the seam and lower
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Passenger/curb side exterior of an **MPG Ultra-Lite** travel trailer/RV.
- **Visible components:** Sidewall fiberglass/laminated panel with graphics, roof/upper side trim, black vertical awning/slide hardware rail/arm, exterior entry door with window, side window, lower black skirt/trim.
- **Visible damage/concern:** At the upper sidewall near the black vertical trim/awning or slide hardware, there appears to be a small separated/rough area with possible cracked sealant or
Human interpretation • confidence 0.00
parts-photo
RV exterior curb/side wall shown. Visible components include large tinted framed window, black vertical trim/awning support area, two black louvered exterior vent/access panels, wheel/fender skirt, side marker light, gray/white graphics, and “VIBE ULTRA-LITE” branding.
Visible concern/damage: black sealant/adhesive or runoff staining is present below the right-side louvered vent/access panels, with streaking down the white sidewall. No obvious cracking, impact damage, or broken window/vent part
Human interpretation • confidence 0.00
parts-photo
RV exterior, passenger/entry side near front/side wall and awning.
Visible components:
- Power awning assembly with fabric roll extended/partly out.
- Black awning arm/vertical support at entry area.
- Entry door, grab handle, side windows, clearance/marker lights, rear tail/marker lights.
- Branding/labels visible: “MPG ULTRA-LITE,” “3 Year Warranty,” “2720RB,” and awning label appears to include “Solera” and “Power.”
Visible damage/condition:
- Awning/end cap or upper awning arm area near th
Human interpretation • confidence 0.00
parts-photo
Exterior RV/trailer side view near front utility area.
- **Visible damage/condition:** Black sealant/caulk appears excessive, smeared, and running/dripping down the sidewall from around the upper black louvered vent and also along the lower edge of another black vent/panel. Some residue trails onto the white/gray sidewall. No obvious crack or impact damage visible in this photo.
- **Parts/components shown:** Black louvered exterior vents/panels, vertical black trim/seam strip, exterior sidewall
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Passenger/side wall of an RV/travel trailer with large tinted sliding window, black window frame/trim, exterior wall graphics, black louvered vent/access panels, awning support arm/rail, wheel/fender area.
- **Visible damage/condition:** No clear impact damage or broken glass visible. Black streaking/drip marks are visible below the upper and lower black louvered vent/access panels on the right side, suggesting runoff, sealant, or staining. Window frame/trim appear
Human interpretation • confidence 0.00
parts-photo
RV exterior side wall with black louvered/vent access panels. Visible issue is heavy black sealant/caulk bleed or run-off around the lower edges and corners of the upper and lower vent panels, streaking down the white/gray sidewall. Panel edges appear messy with excess adhesive/sealant; no clear cracked fiberglass or impact damage visible from this angle.
Components shown: exterior wall graphics, two black vent/louver panels, vertical black trim/awning arm or slide trim, wheel arch trim, utilit
Human interpretation • confidence 0.00
parts-photo
RV/travel trailer exterior side view near the front. Visible components include sidewall graphics/decals, a tinted window, front-side baggage/storage door with black frame and latch, lower black skirt/trim, roof edge/gutter/awning rail area, and front hitch/jack partially visible.
Damage/issue visible: at the upper roof/sidewall corner near the front, the black roof edge trim or gutter/awning rail appears lifted/separated with a loose protruding end/cap. There is possible sealant disturbance or
Human interpretation • confidence 0.00
parts-photo
- **View/area:** Curb-side exterior of a travel trailer/RV, showing side wall with gray/white graphics, large tinted vertical window, lower baggage/compartment door open, black lower skirt, and awning hardware.
- **Visible components/parts:** Sidewall panel/filon, exterior graphics/decals, window assembly with black frame/seal, compartment door/frame/latch, lower skirt/trim, awning arm/rail.
- **Labels/text visible:** “POWER Solera” on the black awning arm at lower left.
- **Damage observed:** N
Human interpretation • confidence 0.00
parts-photo
Image shows passenger-side exterior of an RV/travel trailer labeled **“MPG Ultra-Lite”** with **“Solar on the Side”** label and a tire/loading placard partially visible.
Visible issue: a long **horizontal exterior trim/rail or molding strip** along the upper sidewall/graphic seam appears **loose, bowed outward, or partially detached**, with a pointed lifted section near the center-left. No obvious wall crack or major structural damage visible. Minor scuffing/wear visible on black trim around th
Human interpretation • confidence 0.00
Claim Lines
complaint
CUSTOMER STATES WOULD LIKE BEARINGS CHECKED, DO NOT REPACK UNLESS YOU CALL HIM FIRST CORRECTION: CUSTOMER WILL HAVE BEARINGS PACK NEXT TIME, AND IS AWARE TIRES ARE OUT OF DATE Other Services Code Description Qty Price Total SSE SHOP SUPPLIES EXTERNAL 1 0.00 0.00 Subtotal for Job #1: 0.00 Job #2 - External COMPLAINT: CUSTOMER STATES SLIDE DOES NOT GO IN CROOKED - PLEASE CHECK AND ADVISE
needs-review • confidence 0.06
complaint
CUSTOMER STATES WOULD LIKE BEARINGS CHECKED, DO NOT REPACK UNLESS YOU CALL HIM FIRST CORRECTION: CUSTOMER WILL HAVE BEARINGS PACK NEXT TIME, AND IS AWARE TIRES ARE OUT OF DATE Other Services Code Description Qty Price Total SSE SHOP SUPPLIES EXTERNAL 1 0.00 0.00 Subtotal for Job #1: 0.00 Job #2 - External COMPLAINT: CUSTOMER STATES SLIDE DOES NOT GO IN CROOKED - PLEASE CHECK AND ADVISE
needs-review • confidence 0.06
cause
SLIDE ROOM NOT CONNECTED TO GEAR TRACK ON FRONT SIDE
needs-review • confidence 0.09
cause
SLIDE ROOM NOT CONNECTED TO GEAR TRACK ON FRONT SIDE
needs-review • confidence 0.09
correction
TRACK ON FRONT SIDE REATTACHED , INSTALLED NEW BOLTS AND ADJUSTED
needs-review • confidence 0.06
correction
TRACK ON FRONT SIDE REATTACHED , INSTALLED NEW BOLTS AND ADJUSTED
needs-review • confidence 0.06
complaint
CUSTOMER STATES SOMETHING UNDER CAMPER IS LEAKING - HE THINKS SUPPLY MAYBE - THERE ARE A COUPLE OF THINGS HANGING FROM UNDERNEATH THE CAMPER ON THE DRIVERS SIDE. WANTS TO MAKE SURE HOLDING TANK MAY BE LEAKING, PLEASE CHECK
needs-review • confidence 0.06
complaint
CUSTOMER STATES SOMETHING UNDER CAMPER IS LEAKING - HE THINKS SUPPLY MAYBE - THERE ARE A COUPLE OF THINGS HANGING FROM UNDERNEATH THE CAMPER ON THE DRIVERS SIDE. WANTS TO MAKE SURE HOLDING TANK MAY BE LEAKING, PLEASE CHECK
needs-review • confidence 0.06
cause
LEAK AT FRESH WATER TANK DRAIN
needs-review • confidence 0.06
cause
LEAK AT FRESH WATER TANK DRAIN
needs-review • confidence 0.06
correction
REPLACED DRAIN
needs-review • confidence 0.00
correction
REPLACED DRAIN
needs-review • confidence 0.00
Evidence Thread
Tamara Hayes
dealer_or_external • Jun 16, 2026, 10:33 AM
@Tessa C need pricing on stove top glass replacement, call lci i think there is a universal one
Tessa Coffey
dealer_or_external • Jun 17, 2026, 4:34 PM
@Tamara H 06-1348 $247.99
Tamara Hayes
dealer_or_external • Jun 18, 2026, 11:38 AM
@Tessa C PLEASE ORDER GLASS STOVE TOP, CUSTOMER PAID DEPOSIT
Tessa Coffey
dealer_or_external • Jun 18, 2026, 12:01 PM
@Tamara H ON ORDER 18120
Tessa Coffey
dealer_or_external • Jun 19, 2026, 4:56 PM
@Tamara H OUT OF STOCK ON NTP ON LCI PO 18129
Tamara Hayes
dealer_or_external • Jun 22, 2026, 9:09 AM
Have you by any chance checked with forest river?
Tessa Coffey
dealer_or_external • Jun 22, 2026, 9:20 AM
@Tamara H its on order with lci. no eta
Tessa Coffey
dealer_or_external • Jul 15, 2026, 1:35 PM
@Cole P @Tamara H stove top here in bay
Claim Files
27266.pdf
main-pdf • Jun 16, 2026, 10:31 AM • 401,837 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27266/27266.pdf