Claim explorer / evidence thread
Claim 27260
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 8
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
8
No active evidence gaps are listed.
Deadline Status
Approaching deadline
142 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 12, 2026, 2:52 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
142 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27260/IMG_3109.jpg
Timeline
First seen Jun 12, 2026, 2:52 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Jul 27, 2026, 10:03 AM • dealer_or_external • @Cole P A/C IS HERE IN BAY. INSPECTED FOR DAMAGE
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
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Work missing-doc or reply asks first from the thread.
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Images
parts-photo
- **Visible item/area:** Passenger-side exterior of a motorhome/RV with a roofline patio awning assembly above a large side window.
- **Damage/condition observed:** Awning appears partially extended/unrolled. The **right/front awning end/bracket area** shows a broken or displaced white cover/trim piece, with hardware exposed. A loose wire/cord is hanging down near the right awning arm. Awning fabric/roller appears intact but dirty/weathered; no clear tear visible from this angle.
- **Parts/compo
Human interpretation • confidence 0.00
parts-photo
Exterior side view of a Forest River “Lexington GTS” motorhome (unit marking “283” visible). The power awning is extended along the roofline; the visible awning fabric/valance edge appears wavy/uneven and dirty/weathered, but no clear tear is visible from this angle. Components shown include awning roller/arms at right, entry door with window and grab handle, amber clearance/porch light, exterior storage/utility doors, vented access panel, wheel/fender, step, and lower baggage compartments. Text
Human interpretation • confidence 0.00
parts-photo
Visible exterior curb/entry side of a Forest River “...ington GTS” motorhome.
- **Observed issue/damage:** Upper roof-edge awning/slide-topper style fabric/cover appears uneven/wavy and weathered along the full visible length. No clear tear or broken hardware is visible from this distance. Black side awning/roller assembly and brackets appear present; condition unclear.
- **Visible parts/components:** Roof-edge awning/topper fabric, black awning roller tube/arms/brackets, entry door with window
Human interpretation • confidence 0.00
parts-photo
Visible RV: Forest River “Lexington” GTS, unit marking “283,” passenger-side exterior.
Observed issue/damage:
- Upper awning/slide-topper fabric along roofline appears wavy/sagging with an uneven lower edge and weathered/discolored fabric.
- No clear visible cracking or tearing confirmed from this distance.
- No obvious sidewall, door, window, compartment, wheel, or light damage visible.
Visible components:
- Awning/slide topper fabric and rail/roller area near roofline.
- Entry door with wind
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/labels:** Forest River **Lexington GTS** motorhome; side marking “Lexington by Forest River GTS” and small number **283** visible.
- **Components shown:** Passenger/side exterior wall, entry door/window area, amber clearance/marker light, exterior storage/service doors, wheel/fender, step, and a long roofline **awning/roller/fabric assembly** along the upper side.
- **Visible damage/condition:** The upper awning/rolled fabric area appears **weathered/dirty and uneven/wavy along
Human interpretation • confidence 0.00
parts-photo
- **Unit/labels visible:** Forest River **Lexington GTS** motorhome on **Ford E-450 Super Duty** chassis. “Lexington,” “By Forest River,” “GTS,” and “E-450 Super Duty” badges visible.
- **Area shown:** Front/driver-side upper cab-over/front cap, windshield/hood, bumper, side mirror, step, front wheel, and roof clearance/marker lights.
- **Visible damage/condition:** Light-colored scuffs/chips or finish defects on the gray upper front cap near/above the “Lexington” area and around the top clearan
Human interpretation • confidence 0.00
parts-photo
Warranty image summary (case 27260 / parts inquiry):
- Vehicle: Forest River “Lexington” GTS motorhome, side wall view.
- Visible components: exterior awning assembly with roller tube/fabric extended or partially deployed, vertical awning support arm/leg, awning rail, entry door area, side marker light, storage/baggage doors, wheel/fender.
- Damage/concern visible: awning fabric appears heavily weathered/dirty and possibly stained along the rolled/exposed edge. The vertical awning support arm s
Human interpretation • confidence 0.00
parts-photo
Exterior curb/side view of a Forest River Lexington GTS motorhome with a roof/side-mounted patio awning partially extended. Visible components include awning fabric/roller tube, front awning arm/leg assembly, top mounting bracket/motor housing area, sidewall graphics, compartment doors, rear marker/tail lights, and wheel area.
Visible damage/condition: awning fabric appears extended but looks weathered/dirty along the roll; no obvious tear is visible from this distance. The awning arm/leg appea
Human interpretation • confidence 0.00
parts-photo
Warranty claim photo shows a printed work order on a clipboard, not a damaged part.
- **Dealer/context:** TRI-AM RV / Tri-Am RV, Forest River case context; file `IMG_3112.jpg`; stage appears parts inquiry.
- **Work order:** W/O **27260**; customer **Daniel Cole**; address in Kingston, TN. Unit listed as **2008 C Forest River Lexington**. VIN/serial visible but partially small.
- **Visible labels/notes:** Clipboard label “**YEAROUT**” and blue tape handwritten “**DODDY**.” Large diagonal waterma
Human interpretation • confidence 0.00
parts-photo
Image shows passenger/curb side of a Forest River Lexington GTS motorhome with a Dometic patio awning extended/partially visible.
- **Visible components:** Dometic awning roller/fabric, awning rail, vertical awning support arm, sidewall decals, exterior storage doors, rear ladder/lighting.
- **Visible damage/condition:** Awning fabric appears weathered/dirty with dark staining along the exposed roll. The front/center vertical awning arm has visible paint scuffing/scrape marks down the face. No
Human interpretation • confidence 0.00
parts-photo
Image shows passenger/side wall of a Forest River RV with exterior awning hardware above a large window.
- **Visible components:** Dometic-branded awning/slide topper assembly, black roller tube/fabric, upper fabric roll, end caps, side brackets/arms, wall mounting brackets, large side window, lower storage/utility doors.
- **Visible damage/condition:** Awning fabric/roll appears heavily dirty/stained and possibly unevenly wound or sagging along the top. Right-side awning end/bracket area appea
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Passenger/curb side of a Forest River motorhome/RV showing entry door with window, side window, lower storage/propane compartment doors, exterior wall graphics, and awning/slide-topper hardware along the upper side.
- **Damage/condition observed:** Upper awning/slide-topper fabric/cover appears heavily weathered/dirty with uneven/wavy lower edge. At the right end of the awning hardware there appears to be loose/torn black material or strap near the end bracket. No
Human interpretation • confidence 0.00
parts-photo
Image shows passenger-side exterior of a Forest River motorhome with a roofline patio awning partially/fully extended.
- **Visible components:** Dometic awning assembly, roller tube, awning fabric, black lead rail, right/front awning arm, wall mounting brackets, side window, storage/utility compartment doors.
- **Visible condition/damage:** Awning fabric appears heavily dirty/weathered with dark staining along the outer roll. At the right/front awning arm area there is a loose/hanging cord or s
Human interpretation • confidence 0.00
parts-photo
Image shows passenger side of a Forest River Class C motorhome on Ford E-450 chassis with the patio awning extended/partially extended.
- **Visible components:** Dometic power awning, front vertical awning arm/rail near cab, awning roller tube/fabric, upper drive/idler head area, sidewall brackets, side entry/compartment doors, cab door/step.
- **Visible damage/issue:** Awning appears misaligned or not properly seated at the front arm/head area. A thin wire/cord is hanging loose down the front
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Passenger-side front portion of a Forest River motorhome on Ford **E-450 Super Duty** chassis, showing cab door, front cap/overcab area, sidewall, entry/side window area, running board, and patio awning assembly.
- **Components/parts visible:** Dometic awning arm/vertical support, awning roller tube and fabric, awning brackets, sidewall trim/seam at front cap, cab mirror, clearance light, graphics/decals.
- **Apparent damage/concern:** At the upper front sidewall/front-cap se
Human interpretation • confidence 0.00
parts-photo
Visible exterior of a Forest River Lexington GTS motorhome on Ford E-450 Super Duty chassis.
- **Components shown:** front cab/overhead cap, amber clearance lights, passenger-side wall, side window, entry/compartment area, running board/side skirt, awning roller tube and awning arms/brackets.
- **Visible condition/damage:** No obvious major collision damage visible. Awning appears retracted and hardware largely intact from this angle. A small shiny/loose-looking metal or trim piece is visible h
Human interpretation • confidence 0.00
parts-photo
Visible RV/motorhome passenger side front area with a roof/side-mounted Dometic awning assembly.
- **Visible components:** Dometic awning roller/fabric, front vertical awning support arm, upper awning head/motor area, sidewall brackets, cab door/window, Ford **E-450 Super Duty** chassis badge.
- **Observed issue/damage:** A thin electrical wire/lead is hanging loose down the awning arm/sidewall from the upper awning head area. Possible awning wiring/motor lead or sensor wire is unsecured/discon
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Close-up of vehicle door jamb/threshold area with gray painted body metal, black ribbed sill/step trim, weatherstrip edge, and certification/alteration labels.
- **Damage/condition:** No clear functional damage visible. Labels and jamb area show dirt, scuffs, edge wear/peeling, and minor residue/corrosion staining around label edges.
- **Labels/text visible:**
- Alteration label: “THIS VEHICLE WAS ALTERED BY SELLERS MFG. INC., IN MILFORD, INDIANA…”; handwritten *
Human interpretation • confidence 0.00
parts-photo
Visible issue: Upper left/rear roof-cap corner of the motorhome shows damaged/separated trim/sealant with a dark gap/opening at the radius corner near the awning hardware. Possible cracked/loose rear cap corner molding or roof-to-side/rear cap seam.
Visible components: Forest River Lexington GTS Class C/B+ rear/driver-side area, rear fiberglass cap, roof edge/radius trim, red clearance lights, rear ladder, backup camera, awning roller/arms, rear window, tail lamps, spare tire cover, hitch/recei
Human interpretation • confidence 0.00
parts-photo
Rear/passenger-side view of a Forest River “Lexington” GTS motorhome.
- **Visible damage:** Minor exterior paint/gelcoat scuffs and chips on the rear passenger-side corner/bumper area and along the vertical rear cap seam/edge. Some scrape marks near the lower corner and small chips on the dark blue/gray painted body. No obvious structural breakage visible.
- **Components shown:** Rear cap, rear ladder with mounting brackets, rear marker/clearance lights, tail/stop lights, rear window, spare tir
Human interpretation • confidence 0.00
parts-photo
Document photo of a printed RV service/work order, not a damage photo. No physical damage or parts are visible.
- **Dealer/document:** Tri-Am RV Center of East Tennessee, Inc. Work Order **W/O 27260**; printed 6/4/2026 3:22 PM; page 1 of 3.
- **Customer/unit:** Customer listed as **Cole, Daniel**. Unit description: **2008 C Forest River Lexington**. Serial/VIN visible: **1FDXE45S07DB20042**.
- **Repair context / jobs listed:** All shown as **External**, status **In Progress**.
1. **Roof leak*
Human interpretation • confidence 0.00
parts-photo
Rear exterior of Forest River Lexington GTS motorhome shown. Visible components include rear cap, upper red clearance/marker lights, backup camera/monitor bracket above rear window, rear ladder with mounts, rear window, spare tire cover, hitch/tow bar area marked “ROADMASTER,” tail lamps, fuel fill, and warning labels.
Potential issue/damage: backup camera area appears to have an exposed/loose cable or wire loop hanging below the camera/mount. No clearly broken marker lights or ladder damage vi
Human interpretation • confidence 0.00
parts-photo
- **Unit shown:** Forest River **Lexington GTS** motorhome on a **Ford E-450** chassis.
- **Visible components/parts:** Front cabover cap/fairing, amber roof clearance/marker lights, windshield/wipers, hood, grille, chrome bumper, headlamp/turn signal, passenger mirror, passenger entry door/step area, front wheel.
- **Labels/text visible:** “**Lexington GTS**,” “**By Forest River**,” “**E450**,” Ford emblem.
- **Damage observed:** No obvious physical damage, cracks, missing parts, or broken ligh
Human interpretation • confidence 0.00
parts-photo
Rear view of a Forest River Lexington motorhome. Visible components include upper rear cap, red clearance/marker lights, rear window, roof ladder, tail light assemblies, spare tire cover, hitch/tow hardware, and a center upper rear camera/bracket area.
Visible issue: the center upper rear camera/bracket above the rear window appears incomplete or missing the camera head, with wiring/loop visible and dark staining/discoloration around the mount and along the underside of the rear cap. No clear s
Human interpretation • confidence 0.00
Claim Lines
complaint
ROOF LEAKING IN BEDROOM ON LEFT SIDE OF BED THAT WE REPLACED LAST SEPT - PLEASE CHECK AND ADVISE
needs-review • confidence 0.09
complaint
WATER HEATER IS NOT HEATING - PLEASE CHECK AND ADVISE
needs-review • confidence 0.00
complaint
FRIDGE IS NOT COOLING- BUT FREEZER WORKS GREAT - PLEASE CHECK AND ADVISE
needs-review • confidence 0.06
complaint
AIR COND NOT COOLING - PLEASE CHECK AND ADVISE
needs-review • confidence 0.03
complaint
LIGHT ABOVE BED IS NOT WORKING - PLEASE CHECK AND ADVISE
needs-review • confidence 0.06
complaint
THE SHADE ABOVE BEAD HAS BROKEN STRING - PLEASE CHECK AND ADVISE
needs-review • confidence 0.06
complaint
COUCH BED IS WOOBLY - PLEASE CHECK AND ADVISE
needs-review • confidence 0.03
complaint
WOODEN TRIM ON SLIDE IS LOOSE - STANDING AT THE FOOT OF THE BED, ITS THE ONE ON THE LEFT SIDE - PLEASE CHECK AND ADVISE
needs-review • confidence 0.12
Evidence Thread
Chris Lehnert
dealer_or_external • Jun 11, 2026, 10:14 AM
@Tessa C hey i need a price and a part number for a fridge ,a/c and a light
Tessa Coffey
dealer_or_external • Jun 12, 2026, 9:50 AM
@Chris L 04-7401 $1589.99
09-1380 $1264.99
13-3755 $129.99
Tamara Hayes
dealer_or_external • Jun 18, 2026, 9:06 AM
THE COUSTMER IS REQUESTING OTHER OPTIONS FOR FRIDGES. IS THE ABOVE THE ONLY ONE THAT WILL FIT FOR HIM? HE WAS JUST WANTING SOME TO CHOSE FROM @Tessa C
Cole Perkins
dealer_or_external • Jul 22, 2026, 3:39 PM
@Tessa C deposit paid on refer and ac
Cole Perkins
dealer_or_external • Jul 22, 2026, 3:40 PM
order please
Tessa Coffey
dealer_or_external • Jul 22, 2026, 4:11 PM
@Cole P ON ORDERS 18209 18213
Tessa Coffey
dealer_or_external • Jul 23, 2026, 9:12 AM
@Cole P FRIDGE IS HERE IN BAY. INSPECTED FOR DAMAGE
Tessa Coffey
dealer_or_external • Jul 27, 2026, 10:03 AM
@Cole P A/C IS HERE IN BAY. INSPECTED FOR DAMAGE
Claim Files
WO27260.pdf
main-pdf • Jun 11, 2026, 10:13 AM • 495,712 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27260/WO27260.pdf