Claim explorer / evidence thread
Claim 27231
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Completed stage
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Awaiting OEM
Upcoming statutory deadline
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Auto-Approved
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Approaching deadline
149 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 4, 2026, 11:18 PM to Oct 31, 2026, 2:54 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
149 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27231/IMG_9304.JPG
Timeline
First seen Jun 4, 2026, 11:18 PM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Jun 12, 2026, 1:49 PM • dealer_or_external • @Tamara H fridge is here in bay
they have special package charge and a freight charge
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 0
Best move
Open the focused thread before hunting through the packet manually.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Visible image content: Interior/entry-area RV certification label panel with multiple Forest River trailer stickers; black lower threshold/trim visible at bottom.
Damage/condition: No obvious broken part or impact damage shown. Labels and surrounding panel show dirt/grime and light scuffing/age marks; stickers are generally intact but dirty.
Key labels/text captured:
- Forest River, Inc. CARB 93120 P2 and TSCA Title VI Compliant, FRZ-035_A.
- VIN/barcode label: 4X4TRLZ26N1900437.
- Dry weight:
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior, curb/side wall near rear with black power awning assembly.
- **Visible damage:** At the upper right end of the awning/roof edge area, sealant/trim appears disturbed, torn, or lifted; possible damaged awning rail/end cap or roof-edge molding at the corner. Black awning tube shows minor scuffing/wear but no clear structural break visible.
- **Parts/components shown:** Black awning roller tube, awning fabric/rail along roof line, awning support arm/bracket mounted to sidewall,
Human interpretation • confidence 0.00
parts-photo
- **Image context:** Rear exterior of a Forest River Rockwood travel trailer/RV.
- **Visible components:** Rear wall, black rear ladder, red marker/clearance lights, right rear tail light, rear observation/backup camera with vertical antenna, roof A/C unit, rear cargo rack/platform, rear window.
- **Labels/text visible:** Large “ROCKWOOD” branding on rear; roof A/C appears to show “Coleman-Mach” style branding but not fully clear.
- **Visible damage/concern:** No clear impact damage or broken bo
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior, curb/side front area of a Forest River towable/fifth-wheel style unit.
- **Visible parts/components:** front cap, sidewall, upper roof/front cap radius trim, black awning/slide-topper rail or gutter extrusion along upper side, awning/roller hardware/arm bracket near upper front, side window, entry/utility labels, front A-frame/pin/propane area partially visible.
- **Possible damage/concern:** At the **upper front roof/cap corner**, a light-colored sealant/trim area appears
Human interpretation • confidence 0.00
parts-photo
Visible rear exterior of a Forest River Rockwood trailer.
- **Visible components:** rear wall panel, upper red clearance lights, rear camera/marker light housing with antenna, roof A/C shroud visible above roofline, rear ladder, black rear cargo/bike rack platform, rear window, license plate/light area, lower tail lights/reflectors.
- **Damage/condition:** No obvious major damage visible. Possible minor concern at the **upper left rear roof/corner trim/rail area**, where black trim/edge materia
Human interpretation • confidence 0.00
parts-photo
Visible front/curb-side area of a Forest River Rockwood Signature travel trailer. The A-frame/tongue, coupler, safety chains, tongue jack, propane cover/tanks, front black diamond-plate rock guard, front cap, side wall, awning arm, window, and exterior warning/weight labels are visible.
Damage noted: possible damaged/missing/separating material at the upper front-right roof/corner trim area near the amber clearance light and roof edge. Sealant/trim appears rough or peeled at that corner. No cle
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Passenger/entry side exterior of a Forest River **Rockwood Signature** travel trailer/fifth wheel.
- **Visible components:** Main entry door with grab handle, fold-out aluminum/black entry steps, tinted windows, exterior storage door, wheels/fender, lower skirt, stabilizer/landing gear foot, full-length roofline awning with black roller tube/fabric housing and vertical awning arms/brackets.
- **Damage observed:** No clear structural damage visible in this wide photo. Awnin
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Forest River Rockwood Signature travel trailer, front roadside/sidewall area with front cap, sidewall, awning assembly/rail, front marker light, entry-side window, A-frame/tongue visible.
- **Visible damage/concern:** At the **upper front corner/roof-to-front-cap/sidewall seam**, there appears to be **rough/uneven sealant or caulk buildup** and possible **loose/damaged corner trim or roof edge molding**. Damage is localized near the top corner above/near the awning rail. N
Human interpretation • confidence 0.00
parts-photo
Exterior curb/road side of Forest River RV/5th wheel showing a slide-out area with a black slide topper/awning assembly above the slide.
- **Visible components:** black awning/slide-topper roller tube, fabric/canopy wrapped on roller, end caps, mounting brackets/arms at both ends, exterior wall panels, slide-out window/trim, lower skirt/graphics.
- **Visible damage/condition:** No clear broken or missing parts visible from this distance. Awning/slide topper appears installed and rolled up; fabr
Human interpretation • confidence 0.00
parts-photo
Exterior side view of a Forest River towable RV near the front cap.
- **Visible components:** Large black exterior awning/slide-topper style roller/tube assembly mounted high along sidewall, black mounting brackets/arms, upper roof edge trim/gutter, tinted side window, front cap graphics, lower skirt trim, tongue/jack area, and a black “Ground Control” leveling component underneath.
- **Damage observed:** No obvious broken, detached, or cracked part is clearly visible in this photo. Awning/roll
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior, rear curb/side upper corner of a Forest River Rockwood trailer.
- **Damage observed:** At the upper rear roof/side corner near the awning rail, the roof edge/corner trim or sealant appears disturbed, lifted, torn, or poorly seated. There is visible rough/peeling sealant and possible gap/separation at the corner cap/roof transition. No clear major wall panel damage visible.
- **Components shown:** Black power awning roller/arms and awning rail, roof edge molding/gutter, rear
Human interpretation • confidence 0.00
parts-photo
Exterior side view of a Forest River Rockwood Signature RV/travel trailer. Visible components include the main entry door with grab handle and fold-out steps, side windows, graphics/decals, awning/awning rail along the roofline, support/bracket hardware, wheel/tire area, lower storage/access panels, and stabilizer/jack foot.
No obvious impact damage, cracks, missing panels, or detached components are clearly visible in this image. Awning and sidewall appear intact from this distance, though ima
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** At the upper front curb-side corner of the RV, the roof/front-cap corner trim area appears damaged or poorly sealed. There is a clump/strip of loose or smeared sealant/caulk at the top edge near the radius cap and awning rail. Possible trim/cap separation or exposed joint; exact substrate damage unclear from distance.
- **Parts/components shown:** Front cap, sidewall, roof edge/corner molding, awning rail/black awning assembly, awning arm bracket, entry/slide-side wall area
Human interpretation • confidence 0.00
parts-photo
- **Image context:** Exterior passenger/side wall of a Forest River RV/trailer, viewed upward along the roofline.
- **Visible components:** Long black awning/slide topper-style roller or rail assembly at top of wall, mounting brackets at both ends, tinted rectangular window, cream sidewall with black/brown graphics, lower black skirt, leveling jack/landing gear.
- **Visible damage/issue:** Along the upper black rail/awning area there appears to be an uneven/exposed strip or possible separation/l
Human interpretation • confidence 0.00
parts-photo
Exterior curb-side of a Forest River RV, likely Wildwood/“Signature” series.
- **Visible components:** Main entry door with window, grab handle, fold-out entry steps, side windows, baggage door, decals, wheels, black awning assembly/roller along roofline with vertical awning arms/brackets.
- **Visible damage/concern:** No clear impact or broken part is obvious in this photo. Awning hardware is the most likely subject: the black awning roller/arms and mounting brackets are shown along the upper
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Passenger/curb side of a Forest River towable RV/travel trailer, showing entry door, large tinted windows, lower storage hatch, step assembly, exterior graphics, and an extended patio awning.
- **Possible damage/issue shown:** The image appears focused on the **black vertical exterior trim/seal/arm area between the slide/wall sections**, near the top awning/roofline. No clear crack, impact, or missing piece is visible from this distance, but the vertical black component/trim
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Passenger-side exterior of a Forest River RV/trailer with cream sidewall, large dark tinted window, black/bronze graphics, lower skirt, and a black powered patio awning mounted along the upper sidewall/roofline. Right-side awning arm/vertical support is visible.
- **Damage observed:** No major body damage visible. Possible issue at the awning assembly: the awning fabric/cover appears slightly uneven/wavy along the top track, and there is a small light-colored scuff/edge irreg
Human interpretation • confidence 0.00
parts-photo
- **Visible area/parts:** Passenger/side exterior of a Forest River RV/trailer. Shows upper black awning assembly/roller or awning rail running the length above a large tinted window, sidewall graphics/decals, lower skirt, and part of a leveling/stabilizer jack assembly underneath.
- **Damage observed:** No clear physical damage is visible in this wide shot. Awning/rail appears intact from this angle; any issue with fit, operation, or fabric is not directly shown.
- **Labels/text:** Small label
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Passenger/curb-side front section of a Forest River travel trailer/fifth wheel, including front cap/sidewall seam, large tinted window, upper awning assembly/arm bracket, lower skirt, A-frame/tongue jack area, and exterior utility/access panels.
- **Damage observed:** No obvious physical damage, cracks, dents, missing parts, or deformation visible in this image. The vertical black front/side trim and upper awning bracket appear installed; any defect is not clearly identifiabl
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior rear/curb-side upper corner of a Forest River Rockwood travel trailer. Rear ladder, rear marker lights, tail light, side awning, entry steps, vents, and wall graphics are visible.
- **Damage observed:** At the **upper rear/side corner near the roof edge**, the black corner/roof trim area appears irregular with possible separated/loose trim or sealant and a small gap/rough edge. Damage is limited/unclear from this distance.
- **Components potentially involved:** Rear
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior curb/side wall with black awning assembly along roofline, rear corner trim/ladder area, exterior storage compartment door, graphics/decals, and rear marker light.
Damage observed:
- Black awning roll/cover or fabric shows a long line of light-colored abrasion/scuffing across the front face.
- Possible fraying/tear or worn edge at the right end of the awning/cover near the end cap.
- Mounting brackets and side wall appear intact in this view; no obvious wall damage.
Labels/t
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** At the upper front curb-side corner of the RV, above/near the forward end of the awning rail, the roof/side edge sealant or trim appears torn, lifted, and bunched up. Possible separation at the roof membrane/edge molding area. No clear damage visible to the awning tube/fabric itself from this angle.
- **Parts/components shown:** Passenger/curb-side exterior wall, front cap radius, black awning assembly/roller and mounting arms, awning rail, vertical black trim/slide or wall
Human interpretation • confidence 0.00
parts-photo
Visible exterior of a Forest River Rockwood Signature travel trailer, curb/roadside rear-quarter area.
- **Damage/condition noted:**
- Upper rear corner/roof-edge trim area shows possible separation/misalignment or disturbed sealant at the black corner/roof rail junction.
- Black vertical exterior trim/slide-side fascia area has visible exposed fasteners/holes; unclear if missing hardware or normal mounting.
- Lower black skirt panel has a light scrape/scuff near the rear side.
Human interpretation • confidence 0.00
parts-photo
**Image review – IMG_9295.JPG (case 27231, parts inquiry)**
- **Visible unit/area:** Passenger/curb-side exterior of a Forest River **Rockwood Signature** RV/travel trailer.
- **Visible components:** Full-length roofline awning/awning rail area, entry door with window, assist grab handle, fold-out entry steps, side windows, amber marker light, exterior vents, lower skirt panel, decals/graphics, wheel/axle area, stabilizer jack/landing foot.
- **Damage observed:** No obvious major damage is clea
Human interpretation • confidence 0.00
Claim Lines
complaint
FRIDGE IS NOT COOLING STATES 56 IS THE LOWEST IT WILL GET. STATES FREEZER IS WORKING. PLEASE CHECK AND ADVISE. - WANTS PRICE BEFORE DOING ANYTHING
needs-review • confidence 0.09
complaint
THE SLIDE OUT TRACK IS CRICKLED UP - PLEASE CHECK AND ADVISE - BOUGHT PARTS FROM ROCKWOOD - THEY ARE LAYING ON THE BENCH IN THE KITCHEN
needs-review • confidence 0.09
complaint
NEEDS CAMPER BY 6-8-26. IF NOT ABLE TO BE DONE BY THEN, PLEASE CALL THEM SO THEY CAN CANCEL PART OF THEIR TRIP
needs-review • confidence 0.03
Evidence Thread
Tamara Hayes
dealer_or_external • Jun 4, 2026, 2:52 PM
@Tessa C Can I please get a part number and price for this Fridge
Tessa Coffey
dealer_or_external • Jun 5, 2026, 10:06 AM
@Tamara H THAT FRIDGE IS DISCOUNTINUED. FOUND A REPLACEMENT
00-4072 $1965.99
Tamara Hayes
dealer_or_external • Jun 5, 2026, 2:57 PM
@Tessa C I was able to pull the number on forest river
F100596293 / MCDCR10DSBMFB for that fridge. Can you look and see what our cost would be?
Tessa Coffey
dealer_or_external • Jun 5, 2026, 3:41 PM
@Tamara H their cost would be 893.99
Tamara Hayes
dealer_or_external • Jun 8, 2026, 11:35 AM
@Tessa C PLEASE ORDER THE CHEF MAGIC FRIDGE # F100596293. THEY PAID THE DEPOSIT
Tessa Coffey
dealer_or_external • Jun 8, 2026, 12:36 PM
@Tamara H ON ORDER 18087
Tessa Coffey
dealer_or_external • Jun 12, 2026, 1:48 PM
@Tamara H fridge is here in bay
Tessa Coffey
dealer_or_external • Jun 12, 2026, 1:49 PM
@Tamara H fridge is here in bay
they have special package charge and a freight charge
Claim Files
27231.pdf
main-pdf • Jun 4, 2026, 2:50 PM • 400,742 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27231/27231.pdf