Claim 27204

Claim explorer / evidence thread

Claim 27204

TRI 1202 • Ashlee • Paid • forest-river

Next Recommended Action

Escalate to State

Payment deadline violated

Reason

OEM Response Deadline Exceeded

Deadline

Payment deadline violated

Estimated recovery

$250.00

Generate OEM Demand Letter

risk 0.00 deadline Overdue / escalation ready images 0 matched 0 review 1

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

98d elapsed • 0d remaining

Analyzed

Completed stage

98d elapsed • 0d remaining

Awaiting OEM

Completed stage

98d elapsed • 0d remaining

Auto-Approved

Completed stage

98d elapsed • 0d remaining

Payment Due

Completed stage

98d elapsed • 0d remaining

Escalation Eligible

Completed stage

98d elapsed • 0d remaining

Resolved

Overdue / escalation ready

98d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount

$250.00

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded • Payment Deadline Exceeded

Missing Items

No active evidence gaps are listed.

Deadline Status

Overdue / escalation ready

98 days open in the visible workflow.

Recommended Action

Escalate to State

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Condensed packet watch

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Condensed packet watch

Close to a bulky packet. Trim, paginate, and preflight before escalation.

Chronology

Ready to order

Visible span: May 27, 2026, 3:21 AM to Jul 27, 2026, 2:54 AM.

Indexed evidence

12 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

98 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/27204/COMPLETED WO.pdf

Timeline

First seen May 27, 2026, 3:21 AM • last seen Jul 27, 2026, 2:54 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

7 indexed side comments on this claim.

Latest visible thread signal

Jun 30, 2026, 2:27 PM • processor • paid $351.93 6/30 check #3173523

Role mix

Dealer 0 • OEM 0 • Processor 4

Decision cues

Denial signals 2 • info / missing-doc asks 0 • approval signals 4

Best move

Escalation / denial review should happen before more packet browsing.

Quick Actions

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Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

supporting-image

supporting-image

supporting-image

supporting-image

supporting-image

Claim Lines

complaint

DURING PREP OF UNIT TECH FOUND WATER HEATER THROWING EC AND NOT WORKING

partial-match • confidence 0.50

cause

TECH DIAGNOSED THE BOARD HAD POWER COMING IN AND NONE GOING OUT DURING OPERATION AND A STRONG ELECTRICAL SMELL FROM MAIN BOARD DAMRON, WILLIAM Customer #: 93904

needs-review • confidence 0.29

correction

DIAGNOSE AND REPLACE WATER HEATER CONTROL BOARD L .75

partial-match • confidence 0.55

Evidence Thread

Ashlee Olsen

processor • May 22, 2026, 1:03 PM

submitted PA#2685215

Ashlee Olsen

processor • May 26, 2026, 11:31 AM

approved .75 Authorized05/26/2026kcarter@forestriverinc.comSuburban will authorize the replacement of the Module Board, field scrap the old part, warranty allowance time is .75 hrs. To help ensure your claim is processed quickly and smoothly, please include this authorization email when submitting your labor claim for payment/VCB. Note:The use of any “aftermarket”, “universal”, or non-genuine Suburban part is strictly prohibited and will result in the coverage request being denied. Brandon McMillon Asst. Service Manager Suburban, An Airxcel Brand 676 Broadway St. Dayton, TN 37321 574-247-9235 www.Airxcel.com

Stephanie Davis

dealer_or_external • May 26, 2026, 4:09 PM

@Tessa C Approved to order the following: Line 1 sub module board This must be Suburban brand Note: The use of any “aftermarket”, “universal”, or non-genuine Suburban part is strictly prohibited and will result in the coverage request being denied.

Tessa Coffey

dealer_or_external • May 27, 2026, 3:41 PM

@Stephanie D on order 18058

Tessa Coffey

dealer_or_external • Jun 1, 2026, 12:29 PM

@Stephanie D part is here and in s/o a-f

Ashlee Olsen

processor • Jun 3, 2026, 1:49 PM

submitted C#2685215

Ashlee Olsen

processor • Jun 30, 2026, 2:27 PM

paid $351.93 6/30 check #3173523

Claim Files

COMPLETED WO.pdf

pdf • Jun 3, 2026, 10:21 AM • 486,824 bytes

/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27204/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • Jun 3, 2026, 10:21 AM • 486,824 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/Forest River/27204/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • Jun 3, 2026, 10:21 AM • 486,824 bytes

/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/Forest River/27204/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • Jun 3, 2026, 10:21 AM • 486,824 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27204/COMPLETED WO.pdf

WO.pdf