Claim explorer / evidence thread
Claim 27174
TRI 1202 • Ashlee • Parts Inquiry • keystone
risk 0.75
deadline Overdue / escalation ready
images 34
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
162d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
162d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
162d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
162d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
162d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
162d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
162d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
25/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • missing_document_support
Deadline Status
Overdue / escalation ready
162 days open in the visible workflow.
Recommended Action
Upload Missing Documents
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 22, 2026, 11:31 AM to Aug 5, 2026, 3:05 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
162 days open in the visible workflow; risk score 0.75.
Claim Summary
Evidence summary
images=34; damage=0; unit=0; parts=34; doc=0; gaps=missing_unit_id_photo,missing_document_support • Unit Keystone
Path
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/PARTS INQUIRY/IMG_8652.JPG
Timeline
First seen May 22, 2026, 11:31 AM • last seen Aug 5, 2026, 3:05 AM
Evidence flags
missing unit id photo • missing document support
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Jun 24, 2026, 2:31 PM • dealer_or_external • @Chris L LIGHTS HERE. YEAROUT ALREADY TOOK THEM. I PUT THEM ON THE WORK ORDER
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
No human-level description yet.
parts-photo
Visible damage/issue: Exterior RV side/rear area shown. No major impact damage visible. Upper black trim/seal/awning rail area along the roof/sidewall line appears uneven or slightly separated/lifted in spots, especially near the slide-out upper corner and rear upper edge. Possible loose exterior molding/seal or slide topper/awning-related trim.
Visible parts/components: Sidewall fiberglass/gelcoat, black/gray exterior graphics, slide-out room edge with vertical corner trim and metal screw plat
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
- **Visible unit/parts:** Passenger-side view of a Keystone **Alpine** fifth-wheel RV hitched to a white Ford pickup. Visible components include slide-out rooms, sidewall graphics, windows, exterior storage/utility doors, landing gear, tandem axles, roof A/C units/vents, and black lower skirt.
- **Damage observed:** No clear damage or failed part is visible in this wide exterior photo. Side panels, slide facias, roofline, and lower skirting appear generally intact from this distance.
- **Labels/
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
Visible RV exterior side: Keystone **Alpine** fifth-wheel (“ALPINE by KEYSTONE” decal visible).
- **Damage/concern visible:** Upper roofline/sidewall edge trim or black drip/awning rail appears uneven/possibly separated at sections, with dark staining/discoloration along the top seam. Front upper corner hardware/trim looks slightly loose or misaligned. No clear major denting or cracked sidewall visible.
- **Components shown:** Roof edge/gutter rail, black exterior trim, slide/sidewall seams, up
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
Exterior side of Keystone RV/trailer with upper awning/roller assembly visible along roofline.
- **Visible damage/condition:** Awning fabric/trim appears uneven or separated in sections along the upper rail/roller area; possible sagging or pulling away from the awning/sidewall attachment. No clear dents or cracks visible on sidewall panels from this distance.
- **Parts/components shown:** Black awning roller/cover at top, awning fabric underside, sidewall graphics/decals, exterior window, verti
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
Visible exterior of a Keystone Alpine fifth-wheel RV, curb/side area with slide-out extended.
- **Observed damage/concern:** At the upper-left corner of the slide-out/topper area, the black awning/slide-topper rail or end bracket area appears disturbed/pulled away or poorly seated, with dark sealant/caulk buildup or staining around the mount. No clear cracks in the wall panel visible from this distance.
- **Components visible:** Slide-out room, black slide topper/awning rail, end bracket/mount,
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
Image shows exterior curb/entry side of a Keystone Alpine fifth wheel/travel trailer.
- **Visible components:** large black patio awning assembly along upper sidewall/roofline, awning roller tube/fabric housing, black vertical awning support arms/brackets, entry door with assist handle, side window, slide/body panels, decals/graphics, landing/leveling jack, wheels.
- **Visible damage/concern:** No major structural damage is clearly visible. The black awning arm/bracket area on the left side app
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
Visible RV exterior roof/sidewall area near a corner and window. The roof membrane/edge trim and sealant along the roof-to-wall seam appear dirty, aged, and uneven, with possible gaps/voids or lifted sealant at the corner. There are dark streaks/staining down the sidewall suggesting water runoff or possible intrusion path. Components visible include roof membrane, roof edge molding/rail, sealant/caulk, sidewall panel, black window frame, and vertical corner trim.
No labels, VIN, part numbers, o
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
Visible RV exterior side, upper wall/roofline area.
- **Damage observed:** A long black exterior trim/rail or seal strip along the upper sidewall appears loose or displaced. Near the middle-right, the strip end is hanging/bent outward away from the wall/rail. Possible separation from mounting channel. No clear cracks in fiberglass sidewall visible.
- **Affected parts/components:** Upper sidewall molding/awning rail or slide-topper/roof-edge trim, adjacent corner/vertical trim plates with screws
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
RV exterior/roof edge close-up, likely slide-out or roof-to-wall seam area.
- **Visible condition/damage:** Heavy dirt/mildew staining and grime on white roof/side surface. Sealant/caulk bead along outer edge appears aged, dirty, and uneven; possible cracking/separation at corner/edge but not clearly torn open. Green/dark staining at lower corner suggests moisture exposure or algae.
- **Components shown:** White roof/slide-out panel, vertical sidewall edge, exterior trim/rail, seam sealant/caul
Human interpretation • confidence 0.00
parts-photo
Image shows RV exterior entry/door area.
- **Visible components:** White exterior wall/door panel, black vertical door frame/trim, black latch/striker plate with Phillips screws, lower black threshold/trim, textured dark lower panel/step area.
- **Labels/text:**
- RVIA compliance seal: “Manufacturer certifies compliance with standard for recreational vehicles NFPA 1192,” serial appears **S6125679**.
- “POLAR PACK – Extended Season Protection” decal.
- Model marking: **3712 KB**.
- *
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
Image shows curb/side exterior of a Keystone “ALPINE” fifth wheel with slide rooms extended.
- **Visible damage/condition:** Along the upper sidewall/roofline, the black roof-edge/gutter/trim or slide-topper rail appears uneven and possibly loose/separated in spots, especially near the front upper vertical seam and along the long upper edge. Some dirt/staining is visible under the roof edge. No obvious wall puncture, major dent, or broken window visible.
- **Parts/components visible:** Exterior
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
Close-up of an RV exterior roof/sidewall seam area.
- **Visible components:** Textured white/gray sidewall, light gray roof/panel surface, black seam/trim or sealant strip, partial black window/vent edge at lower left.
- **Visible damage/condition:** The seam line appears uneven with possible degraded/missing sealant or slight separation along the joint. Some dirt/staining and rough edge buildup are visible. No obvious crack, hole, or broken part is clearly identifiable from this angle.
- **Lab
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • May 22, 2026, 12:39 PM
@Tessa C hey i got the approval from ext warranty and the customer to order the parts for the furnace that you and jayson talked about unless we have the parts in stock
Tessa Coffey
dealer_or_external • May 22, 2026, 1:15 PM
@Chris L charged out on wo
Chris Lehnert
dealer_or_external • Jun 17, 2026, 11:53 AM
@Tessa C HEY i need a price and part number for a set of reading lights for the bedroom slide
Tessa Coffey
dealer_or_external • Jun 17, 2026, 12:53 PM
@Chris L 672040 $35.99 x2 (keystone)
Chris Lehnert
dealer_or_external • Jun 18, 2026, 12:02 PM
@Tessa C I got the approval from the customer to order the lights from keystone
Tessa Coffey
dealer_or_external • Jun 18, 2026, 12:08 PM
@Chris L ON ORDER 18121
Tessa Coffey
dealer_or_external • Jun 24, 2026, 2:31 PM
@Chris L LIGHTS HERE. YEAROUT ALREADY TOOK THEM. I PUT THEM ON THE WORK ORDER
Claim Files
WO27174.pdf
main-pdf • May 22, 2026, 11:06 AM • 480,097 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27174/WO27174.pdf