Claim 27172

Claim explorer / evidence thread

Claim 27172

TRI 1202 • Ashlee • Approved / Unpaid • k-z-rv

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risk 0.00 deadline Approaching deadline images 0 matched 0

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AI Claim Analysis

Estimated Recovery Amount

Pending payment match

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Compliance Score

100/100

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Violations Detected

No flagged violation label yet — keep reviewing payment and document evidence

Missing Items

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Deadline Status

Approaching deadline

48 days open in the visible workflow.

Recommended Action

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US dispute readiness

Evidence packet check

Condensed packet watch

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Estimated pack size

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Evidence packet lane

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Close to a bulky packet. Trim, paginate, and preflight before escalation.

Chronology

Ready to order

Visible span: May 16, 2026, 1:01 PM to Jun 20, 2026, 2:56 AM.

Indexed evidence

14 docs / 24 images

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Cross-reference base

Available

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Witness verification

Human verification required

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AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Monitor

48 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/K-Z RV/27172/PA.pdf

Timeline

First seen May 16, 2026, 1:01 PM • last seen Jun 20, 2026, 2:56 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

16 indexed side comments on this claim.

Latest visible thread signal

Jul 2, 2026, 3:37 PM • processor • submitted CLAIM4432

Role mix

Dealer 0 • OEM 0 • Processor 9

Decision cues

Denial signals 0 • info / missing-doc asks 5 • approval signals 5

Best move

Work missing-doc or reply asks first from the thread.

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Images

parts-photo

supporting-image

supporting-image

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Claim Lines

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Evidence Thread

Ashlee Olsen

processor • May 16, 2026, 3:59 PM

submitted PA#CLAIM4432

Ashlee Olsen

processor • May 19, 2026, 4:51 PM

@Stephanie D WO 27172 KZRV feedback: EF 5-19 From Lippert:Thank you for sending in this review. Could you please confirm if this claim is for the recliner's massage function or the mechanism? The photo is showing a mech while the description of the issue indicates massage failure.

Stephanie Davis

dealer_or_external • May 20, 2026, 2:01 PM

@Ashlee O I thought about this after submitting. We repaired line 1 by adding the washer. Then the customer (in the same day) noticed the issue with the light and massage on line 2. If we can just go for the massage function causing the cup holder light to not work correctly.

Ashlee Olsen

processor • May 20, 2026, 2:14 PM

Notes added. Thank you!

Ashlee Olsen

processor • May 22, 2026, 12:20 PM

@Stephanie D KZ feedback from Lippert: Could you please provide pictures of the cupholder light not on with the other one on

Ashlee Olsen

processor • May 26, 2026, 11:29 AM

Requested photo's added to KZ

Ashlee Olsen

processor • May 26, 2026, 2:36 PM

approved job 1 .2 job 2 .6

Ashlee Olsen

processor • May 26, 2026, 2:38 PM

approved job 1 .2 job 2 .6 Ef 5-26 From Lippert: Lippert will authorize the replacement of the VIBRATION MOTORS and 0.60 labor. The part number authorized is: 785449 - SMALL VIBRATION MOTORS SET OF 2 MOTORS MTR 12 260 28MCASE 6789722

Stephanie Davis

dealer_or_external • May 26, 2026, 3:59 PM

@Tessa C Approved to order: Line 2: VIBRATION MOTORS and 0.60 labor. The part number authorized is: 785449 - SMALL VIBRATION MOTORS SET OF 2 MOTORS MTR 12 260 28M See if KZ has this and if not get an email stating we will have to order from LCI please. Thanks friend!

Tessa Coffey

dealer_or_external • May 27, 2026, 3:36 PM

@Stephanie D reached out to team 1 to get part number. couldnt find it on the portal. may have to get it from lci

Tessa Coffey

dealer_or_external • May 28, 2026, 10:10 AM

@Stephanie D ON ORDER 18061

Tessa Coffey

dealer_or_external • Jun 2, 2026, 2:07 PM

@Stephanie D THIS ONE IS GOOD TO GO. PART HERE S/O A-F

Ashlee Olsen

processor • Jul 2, 2026, 2:25 PM

@Stephanie D Do you need to add a part for job 2?

Stephanie Davis

dealer_or_external • Jul 2, 2026, 3:33 PM

@Ashlee O I put the part on the wrong line.

Stephanie Davis

dealer_or_external • Jul 2, 2026, 3:33 PM

I have added a new work order.

Ashlee Olsen

processor • Jul 2, 2026, 3:37 PM

submitted CLAIM4432

Claim Files

PA.pdf

pdf • May 26, 2026, 2:37 PM • 240,386 bytes

/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/K-Z RV/27172/PA.pdf

PA.pdf

pdf • May 26, 2026, 2:37 PM • 240,386 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/K-Z RV/27172_2/PA.pdf

WO.pdf