Claim explorer / evidence thread
Claim 27164
TRI 1202 • Ashlee • Parts Inquiry • holiday-rambler
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 5
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
155d elapsed • 0d remaining
Analyzed
Approaching deadline
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Awaiting OEM
Upcoming statutory deadline
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Auto-Approved
Upcoming statutory deadline
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Payment Due
Upcoming statutory deadline
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Escalation Eligible
Upcoming statutory deadline
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Resolved
Upcoming statutory deadline
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
5
No active evidence gaps are listed.
Deadline Status
Approaching deadline
155 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
19
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 29, 2026, 12:47 PM to Oct 31, 2026, 2:57 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
155 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27164
Timeline
First seen May 29, 2026, 12:47 PM • last seen Oct 31, 2026, 2:57 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Jul 6, 2026, 3:24 PM • dealer_or_external • @Cole P LIGHTS ARE HERE S/O S-Z
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Image shows interior vehicle identification/certification labels on a gray textured panel near a metal hinge/bracket with black screws. No visible physical damage or failed component is shown.
Visible labels/text:
- White Freightliner Custom Chassis “Incomplete Vehicle Component Specification” label.
- Manufacturer: Freightliner Custom Chassis Corporation, Gaffney, SC.
- Date of manufacture: February 2020.
- VIN: 4UZACGFC5MCML0600.
- Chassis model: XCM Chassis.
- Engine: Cummins B6.7 360RV HP.
Human interpretation • confidence 0.00
parts-photo
Visible front exterior of an RV/motorhome.
- **Components shown:** front cap/fascia, lower bumper, black/white/gray painted trim panels, round marker/fog/driving lights, center “HR” badge/emblem, license plate area.
- **Visible labels/text:** blue circular **“HR”** emblem; red/orange plate reads **“TENNESSEE.”**
- **Damage/condition observed:** No clear structural break or missing part visible. Possible minor scuffs/reflection marks on the lower black bumper/fascia, but not definite. Panel seam
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No identifiable warranty-related damage visible. Image is a wide outdoor lot/sky shot; RVs are distant/partially cut off and not close enough to inspect.
- **Parts/components visible:** Large Class A motorhome side/roof area in foreground right, roof-mounted A/C units/vents, windows, storage bay doors, awning rail/arms; other RVs/trailers in background; parked SUV.
- **Labels/text:** No readable unit labels, VIN, part numbers, or document/screenshot text visible. Possible m
Human interpretation • confidence 0.00
parts-photo
Warranty claim image is a printed work order, not a damage photo. No visible RV/component damage shown.
**Document/repair context**
- Dealer: Tri-Am RV Center of East Tennessee, Inc. / Tri-Am RV
- W/O: **27164**
- Appointment: **18 May 2026, 9:00am**
- Status: multiple jobs **In Progress**
- Unit: **2020 A Holiday Ramble**
- Serial/VIN shown: **4UZACGFC5MCML0600**
- Mileage: **12**
- Printed: **5/14/2026 4:48:54 PM**
- Page **1 of 3**
- Watermark: “Shop Work Order”
- Barcode present on right/bo
Human interpretation • confidence 0.00
parts-photo
Exterior RV side wall with graphics, showing a black patio awning assembly: horizontal awning roller/lead rail near roofline and a vertical support arm/bracket on the left. Mounting hardware/bolts are visible at the upper arm pivot.
Visible condition: no obvious cracks, missing pieces, or major impact damage seen in this photo. The awning fabric/black lower edge appears slightly wavy/uneven in places, but damage is not clearly confirmed from the image. Sidewall decals and compartment doors/latc
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior side wall, likely nuCamp/“Endeavor” model.
- **Visible components:** Painted/laminated sidewall with gray/white/black swoosh graphics, large tinted window, vertical body seam/trim at left, lower black skirt/panel, open exterior battery/utility compartment at lower right.
- **Visible damage:** Minor surface scuff/scratch visible on the lower black skirt area left of the open compartment; small light speck/blemish on upper gray sidewall at far right. No clear cracks, dents, br
Human interpretation • confidence 0.00
parts-photo
- **Visible subject:** Exterior side of a nuCamp/RV trailer with a black roll-out awning mounted high on the wall. A vertical silver/gray awning support/arm is hanging down near the side seam.
- **Apparent damage/issue:** Awning hardware appears misaligned or partially detached/open; the support arm/bracket area at the awning rail looks exposed. No clear cracks, dents, or wall/graphic damage visible in this image.
- **Parts/components involved:** Awning roller tube/fabric, black awning rail/cass
Human interpretation • confidence 0.00
parts-photo
- **Image content:** Close-up of a vehicle digital instrument cluster/dashboard.
- **Visible indicators/text:** Speed reads **0 MPH**. Gear indicator shows **N** selected. Yellow **check-engine/MIL** icon illuminated. Red **BRAKE** text and red **seatbelt** icon visible. Menu text includes **“Trip 1: 2238 mi,” “Trip 2: 15932 mi,” “Gauges.”** Right display shows gauges including **PSI**, battery/voltage around **11.0V**, and odometer approx. **15967.3 mi**.
- **Parts/components shown:** Vehicle i
Human interpretation • confidence 0.00
parts-photo
- **Visible area/component:** Passenger/side exterior of RV with large tinted window, black roof-mounted awning/cassette, vertical black awning support arm with hinge/adjustment bracket, side marker light, exterior graphics/decals, storage/service door, front wheel/tire.
- **Visible damage/condition:** No obvious broken component visible. Minor scuffing/white residue on lower gray side panel and some dirt/scuffing on tire are visible. Awning arm and mounting brackets appear intact from this view
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** Exterior side wall of nuCamp RV/trailer with black/gray/maroon graphics, tinted rectangular window, vertical awning support arm, awning roller/tube at upper right, side marker light, wheel/fender, lower trim/compartment seam.
- **Visible damage/issue:** Small localized paint/gelcoat or decal chip/scratch on the lower side panel near the vertical seam/door edge, just above the lower trim and above the amber side marker area. No obvious cracking or deformation visible. Aw
Human interpretation • confidence 0.00
parts-photo
{
"image": "IMG_8543.JPG",
"context": "Exterior curb/side wall of nuCamp RV/trailer, parts inquiry.",
"visible_components": [
"Sidewall with gray/cream/burgundy graphics",
"Tinted rectangular window with rounded corners",
"Black awning roller/lead rail and vertical awning arm/support on right",
"Wheel well/fender area",
"Amber side marker light",
"Lower exterior trim/rail",
"Chrome latch/handle at lower right edge"
],
"visible_labels_text": [
"\"V RIDE\"
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Passenger-side RV exterior wall with gray/cream/burgundy/black graphics, tinted horizontal window, upper small access/compartment door, lower baggage compartment doors with chrome latches, black upper trim/awning rail area.
- **Visible damage/condition:** No obvious impact damage, cracks, dents, or broken hardware visible. A narrow light-colored vertical streak/possible sealant residue is visible along the left edge of the upper access door seam. Some dark residue/
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior side of RV/trailer with gray sidewall, dark burgundy/black/white swoosh graphics, tinted frameless-style window, storage/compartment doors, chrome/black latches, and upper black rail/awning area.
- **Visible damage/condition:** No clear structural damage visible. Possible cosmetic concerns include light scuffs/scratches and mottled/stained appearance in dark graphic areas, plus minor marks near lower panels/latches. Decal/graphic alignment across compartment seams ap
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Exterior side wall of RV/trailer with gray/white/maroon graphics, large horizontal tinted window with black frame, exterior storage/compartment doors, black latches, chrome latch handles, upper oval marker/clearance light, lower trim/skirt area.
- **Visible damage/condition:** No clear impact damage, cracks, missing parts, or broken glass visible. The tinted window shows cloudy shapes that appear likely to be sky/cloud reflections; cannot confirm defect from this i
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior side of a nuCamp RV/trailer with dark tinted side window, painted/gelcoat sidewall, multi-color swoosh graphics/decals, awning hardware at upper right, and lower utility/service compartment openings.
- **Damage observed:** No obvious impact damage, cracks, holes, or missing exterior parts visible. Possible vertical streak/scratch/reflection near the left side of the tinted window/sidewall seam, but unclear from photo.
- **Parts/components shown:** Side window, exteri
Human interpretation • confidence 0.00
parts-photo
Exterior side of RV/trailer shown in sunlight. Visible components include tinted side windows, oval exterior/marker light above, sidewall panels, storage/compartment doors with chrome latches, and maroon/black/cream swoosh graphics/decals over gray/cream body.
No obvious crack, dent, broken window, or missing part is clearly visible in this image. Minor surface marks/reflections are present but damage is not definitive. Image appears most useful for identifying exterior graphics/sidewall layout
Human interpretation • confidence 0.00
parts-photo
- **Visible area/parts:** Rear exterior of a gray nuCamp/Little Guy-style camper/RV, rear hatch/window area, right-side rear hatch/latch/hinge hardware, lower bumper/trim, license plate bracket.
- **Labels/text:** Raised chrome text appears to read **“ENDEAVOR”** on rear panel. Round **“LR”** emblem visible. Red/orange plate reads **“TENNESSEE”**.
- **Observed issue/damage:** No clear impact damage or cracks visible. The **right rear vertical latch/trim/hardware area appears exposed/misaligned o
Human interpretation • confidence 0.00
parts-photo
- **Image context:** Exterior side of a nuCamp/RV unit, passenger/driver side wall area near a large dark tinted rectangular/rounded-corner window and lower storage/compartment doors.
- **Visible components:** Large black/tinted side window or window panel with vertical center seam, exterior wall graphics/decals in gray/cream/maroon/black, black vertical trim/rail at right edge, lower compartment doors with chrome latch, partial front/rear wheel visible.
- **Visible damage/concern:** No obvious
Human interpretation • confidence 0.00
parts-photo
- **Vehicle/area shown:** Front passenger-side/curbside upper corner and front cap of a Class A motorhome.
- **Visible labels/text:** “HR” logo, “Endeavor,” “HOLIDAY RAMBLER,” small “360” badge near front lower area.
- **Visible components:** Front cap/upper brow, side wall with graphics, roof/edge molding, multiple red/amber clearance/marker lights, exterior camera/light housing above windshield area, rear/side ladder on right edge, front grille, tow bar assembly, side compartment doors.
- **Da
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Small localized marks/possible punctures or screw holes on the light-colored exterior sidewall just to the right of the rear ladder standoff area. Faint scuffing/clear-coat disturbance is visible around the area; no major panel deformation apparent in this photo.
- **Parts/components shown:** Rear exterior fiberglass/painted body panel, rear ladder with aluminum rails/standoffs, graphic/stripe decals, rear cap/body seam, rear grille/taillight area, side marker light, compar
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/area:** Rear curb/driver-side upper corner of a Holiday Rambler “Endeavor” motorhome, showing side wall meeting rear cap/roof radius.
- **Damage/condition observed:** No clear collision damage. There are dark vertical streaks/runs below the upper rear corner/trim/awning-rail area, suggesting possible sealant runoff, staining, leak residue, or trim/rail sealing issue. Any gap/separation is not clearly confirmed from this distance.
- **Parts/components visible:** Upper side rail/a
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Passenger-side exterior of a nüCamp/RV near the **entry door**, door frame, black trim, hinge/latch area, grab handle, step well, exterior graphics, adjacent side window, and vertical awning/support arm.
- **Observed condition/damage:** Entry door is open while being inspected. No clear crack, dent, broken glass, or missing part is visible in this photo. Door/frame alignment or hardware issue may be the intended concern, but the image does not clearly show the defe
Human interpretation • confidence 0.00
parts-photo
Visible front/passenger-side exterior of a Class A motorhome labeled “Endeavor” with HR logo and Tennessee plate. Components shown include large split windshield, windshield wiper arms/blades, clearance lights, passenger mirror, entry door/window, side awning/roller area, front cap/fascia, headlights/fog lights, and graphics.
Damage/issue visible: no obvious collision damage or cracked glass seen. A small round opening/missing plug or fastener cover is visible on the front cap below/right of th
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior side wall with windows, graphics, wheel, and upper black awning/rail area.
- **Visible damage/issue:** At the upper side wall near the roofline, a black awning/rail bracket or arm component appears loose/misaligned, with a small vertical tab/bracket protruding upward and a short horizontal black piece below it. Possible missing/shifted fastener or separated awning support hardware. No obvious wall denting or panel damage visible.
- **Parts/components shown:** Upper awning ra
Human interpretation • confidence 0.00
Claim Lines
complaint
BATTERIES STILL NOT CHARGING
needs-review • confidence 0.03
complaint
GENERATOR IS STILL NOT KICKING ON
needs-review • confidence 0.03
complaint
JACKS ARE STILL BEEPING
needs-review • confidence 0.03
complaint
INTERIOR LIGHTS ARE STAYING ON EVEN WHEN BATTERIES ARE DISCONNECTED
needs-review • confidence 0.03
complaint
HE DISCONNECTED WIRES FOR THE THE HYDROLIC PUMP - PLEASE CHECK AND ADVISE
needs-review • confidence 0.03
Evidence Thread
Chris Lehnert
dealer_or_external • May 29, 2026, 12:13 PM
@Tessa C hey we need to order 2 agm batteries for this unit we have 4 instock and also make sure we have 3 amber led lights number 06-6257 for this customer to please
Chris Lehnert
dealer_or_external • May 29, 2026, 12:20 PM
@Tessa C oh and 2gauge wire and cable ends please lol
Tessa Coffey
dealer_or_external • May 29, 2026, 12:36 PM
@Chris L GOT THE BATTERIES ORDERED... AND PULLED THE LED LIGHTS AND PUT THEM IN S/O S-Z
Tessa Coffey
dealer_or_external • May 29, 2026, 12:40 PM
@Chris L GOT THE BATTERIES ORDERED... AND PULLED THE LED LIGHTS AND PUT THEM IN S/O S-Z
HOW MUCH OF THE 2 GUAGE WIRE YOU NEEDING?
Tessa Coffey
dealer_or_external • May 29, 2026, 12:48 PM
@Chris L WE HAVE 11 2 GUAGE CABLE ENDS
Chris Lehnert
dealer_or_external • May 29, 2026, 1:11 PM
@Tessa C we need 12 may be 14
Tessa Coffey
dealer_or_external • May 29, 2026, 1:30 PM
@Chris L got those on ntp order
Tessa Coffey
dealer_or_external • Jun 15, 2026, 10:23 AM
@Chris L BATTERIES ARE HERE
Chris Lehnert
dealer_or_external • Jun 17, 2026, 11:58 AM
@Tessa C hey i need a price and part number for the control tablet
Chris Lehnert
dealer_or_external • Jun 19, 2026, 1:26 PM
@Tessa C ?????????????????????????
Tessa Coffey
dealer_or_external • Jun 19, 2026, 2:48 PM
@Chris L @Cole P cole was suppose to help me with this one
Chris Lehnert
dealer_or_external • Jun 19, 2026, 3:55 PM
@Tessa C sure uh huh
Tessa Coffey
dealer_or_external • Jun 19, 2026, 4:42 PM
*
Tamara Hayes
dealer_or_external • Jun 22, 2026, 10:47 AM
@Tessa C So Cole told me to have you call 574-825-4600 and order the tablet. Case # is 21523. please and thank you
Tessa Coffey
dealer_or_external • Jun 22, 2026, 11:27 AM
@Tamara H on order 18133
Cole Perkins
dealer_or_external • Jul 2, 2026, 1:12 PM
@Tessa C NEED 4X71-7012 FOR THIS UNIT
Tessa Coffey
dealer_or_external • Jul 3, 2026, 10:50 AM
@Cole P on order 18163
Cole Perkins
dealer_or_external • Jul 6, 2026, 10:04 AM
@Tessa C need pricing on hubs as well
Tessa Coffey
dealer_or_external • Jul 6, 2026, 3:24 PM
@Cole P LIGHTS ARE HERE S/O S-Z
Claim Files
WO27164.pdf
main-pdf • May 29, 2026, 12:11 PM • 495,093 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27164/WO27164.pdf