Claim explorer / evidence thread
Claim 27160
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 1
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
169d elapsed • 0d remaining
Analyzed
Approaching deadline
169d elapsed • 0d remaining
Awaiting OEM
Upcoming statutory deadline
169d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
169d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
169d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
169d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
169d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
1
No active evidence gaps are listed.
Deadline Status
Approaching deadline
169 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
10
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 15, 2026, 12:01 PM to Jun 20, 2026, 1:12 AM.
Indexed evidence
1 docs / 12 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
169 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27160/IMG_8569.JPG
Timeline
First seen May 15, 2026, 12:01 PM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Jul 8, 2026, 11:21 AM • dealer_or_external • @Cole P WINDOW HERE IN BAY AND OPENED AND CHECKED FOR DAMAGE BY ME AND JAYSON
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible damage/condition:** Large RV window screen/mesh appears damaged at the lower edge: mesh is frayed/wavy and looks partially pulled loose from the bottom track/frame. No obvious broken glass visible.
- **Parts/components shown:** Interior large black-framed window with screen/mesh, upper valance/trim, possible roller shade housing, adjacent wall paneling, black theater seating/recliner in foreground. Exterior ladder and equipment visible through window.
- **Labels/text:** Red/white sig
Human interpretation • confidence 0.00
parts-photo
Rear exterior of Forest River Rockwood Ultra RV/toy hauler shown.
- **Visible damage:** Black exterior window/graphic/finish area has significant peeling/flaking along the lower edge and portions of the side/bottom perimeter. Upper black panel shows heavy vertical white streaking/oxidation or residue. Damage appears cosmetic/finish-related rather than structural.
- **Parts/components visible:** Rear ladder with standoffs, large rear tinted window/panel, black exterior trim/graphic, rear cargo r
Human interpretation • confidence 0.00
parts-photo
Visible RV entry area with exterior door open and fold-out aluminum entry steps deployed.
- **Damage/condition visible:** No major structural damage clearly visible. Minor scuffs/paint chips on black step side arms and threshold area; some white residue/debris on entry sill. Door jamb/strike plates and screen door frame are visible, but no clear breakage can be confirmed from this image.
- **Parts/components shown:** Exterior entry door frame/jamb, latch/strike plates, screen door, grab/assist
Human interpretation • confidence 0.00
parts-photo
Visible RV rear/exterior corner area.
- **Components shown:** Rear wall/side panel, black vertical corner trim/seal, red tail/marker lights, black grab/ladder-style rail, black rear bumper or cargo/rack support structure with bolts/brackets.
- **Visible condition/damage:** No major break or deformation clearly visible. Some scuffing/abrasion, dirt, and sealant buildup along the lower rear corner trim and black panel edge. Black rack/bumper components appear installed; minor surface marks only.
Human interpretation • confidence 0.00
parts-photo
{
"case_id": "27160",
"file": "IMG_8563.JPG",
"visible_context": "RV interior galley/counter area near a window and upper wood cabinet.",
"parts_components": [
"Countertop appliance, likely ice maker or similar, with blue protective film on front panel",
"Round front fan/vent grille",
"Open side lid/reservoir/door on the appliance",
"Black slatted metal rack/grate or tray on countertop",
"Power cord/handle-like black component visible at right"
],
"visible_damage"
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** RV interior storage/cabinet or under-furniture area with light wood cabinetry/framing, a large black vertical plastic/metal panel or appliance side, black rubber/trim at the floor edge, vinyl/wood-look flooring, rug, and loose items (broom, cardboard, white plastic jug).
- **Visible damage/condition:** Black panel/trim appears slightly bowed or not fully seated near the lower edge; black floor/edge gasket/trim looks loose or wavy. Some debris/loose items present. N
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Brown wood furniture piece (likely dinette chair/table frame) has a **broken/splintered lower rail/leg support** with exposed raw wood and cracked finish. Additional scuffs/scratches visible on adjacent rails. Small wood debris on floor suggests recent breakage.
- **Parts/components involved:** Interior RV dinette/furniture frame, stained wood rails/supports, chair/table legs. A seat cushion/chair is partially visible at right; person is holding the damaged frame.
- **Repai
Human interpretation • confidence 0.00
parts-photo
Visible RV interior window area. A large black-framed side window with screen mesh and roller shade/valance above is shown behind a sofa. Damage appears to be along the lower edge of the window/screen: the screen or seal/gasket material is torn, frayed, or separating in multiple spots across the bottom track, especially near the center/right. Glass/frame otherwise appear largely intact from this view.
Components visible: window frame, insect screen, lower window track, roller shade assembly/val
Human interpretation • confidence 0.00
parts-photo
Warranty image summary – case 27160 / parts inquiry:
- Rear of a Forest River Rockwood “RW Ultra Lite” travel trailer/fifth wheel visible.
- Components shown: rear wall, roof/rear corner trim, rear ladder, large rear window, marker lights, taillights, license plate area, rear cargo/bike rack, slide-out extended on passenger/right side.
- Visible concern: black exterior trim/seal/gasket appears removed and lying on the ground in front of the unit; upper rear roof/corner trim area may be the rela
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No clear damage is visible in this photo. Interior surfaces, table top, cabinetry, ceiling panels, windows/shades, and seating appear generally intact from this angle.
- **Parts/components shown:** RV interior living/dinette area with white rounded dinette table, pedestal/base panels, booth/sofa seating, large windows with roller shades, overhead cabinetry/valances, ceiling fan, ceiling lights/skylight panels, and right-side cabinet/appliance stack.
- **Labels/text:** No re
Human interpretation • confidence 0.00
parts-photo
Photo shows a printed Tri-Am RV Center work order on a countertop; no RV/component damage is physically visible.
**Document / labels visible**
- Dealer: Tri-Am RV Center of East Tennessee, Inc., 1202 Idell Road, Bulls Gap TN 37711.
- W/O: **27160**; appointment date appears **21 MAY 2026**.
- Customer: **Hall, Jerry**.
- Unit: **2022 Forest River Ultra**; model **2893BS**; VIN/serial appears **4X4FRLN22N1902463**.
- Purchase/Warranty date: **25 AUG 23**.
- Large watermark: **“Shop Work Order”**
Human interpretation • confidence 0.00
parts-photo
Close-up of an RV window/glass area with a manufacturer/parts barcode label visible through or on the glass. Surrounding area shows heavy sealant/adhesive residue and smeared/rough caulk along the window edge; no clear crack or broken glass is visible in this image.
Visible label/text includes:
- Barcode label
- “V000341804”
- “QTY 1.00”
- “TEMP AM… / PERKINS” partially visible
- “T1 G20 TP BK WISCRN F300-43260” partially legible
- “MTM-…” partially visible
Likely repair/parts context: image a
Human interpretation • confidence 0.00
Claim Lines
complaint
BACK WINDOW CAME OUT OF UNIT. PLEASE CHECK AND ADVISE - WILL NEED TO FILE WITH FARM BUREAU.
needs-review • confidence 0.06
Evidence Thread
Chris Lehnert
dealer_or_external • May 15, 2026, 11:45 AM
@Tessa C HEY i need a price and a part# for a rear window please
Tessa Coffey
dealer_or_external • May 15, 2026, 12:38 PM
@Chris L V000341804 $2820.99
Cole Perkins
dealer_or_external • Jun 30, 2026, 1:41 PM
@Tessa C ORDER THIS WINDOW
Tessa Coffey
dealer_or_external • Jun 30, 2026, 2:34 PM
@Cole P ON ORDER 18154
Cole Perkins
dealer_or_external • Jul 7, 2026, 1:57 PM
update on this?
Tessa Coffey
dealer_or_external • Jul 7, 2026, 2:10 PM
@Cole P INVOICED BUT NO TRACKING
Tessa Coffey
dealer_or_external • Jul 8, 2026, 11:21 AM
@Cole P WINDOW HERE IN BAY AND OPENED AND CHECKED FOR DAMAGE BY ME AND JAYSON
Claim Files
WO27160.pdf
main-pdf • May 15, 2026, 11:44 AM • 480,506 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27160/WO27160.pdf