Claim explorer / evidence thread
Claim 27153
TRI 1202 • Ashlee • Parts Inquiry • cruiser-rv
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 1
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
156d elapsed • 0d remaining
Analyzed
Approaching deadline
156d elapsed • 0d remaining
Awaiting OEM
Upcoming statutory deadline
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Auto-Approved
Upcoming statutory deadline
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Payment Due
Upcoming statutory deadline
156d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
156d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
156d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
1
No active evidence gaps are listed.
Deadline Status
Approaching deadline
156 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
9
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 28, 2026, 7:48 AM to Oct 31, 2026, 2:57 AM.
Indexed evidence
1 docs / 12 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
156 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27153
Timeline
First seen May 28, 2026, 7:48 AM • last seen Oct 31, 2026, 2:57 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
2 indexed side comments on this claim.
Latest visible thread signal
May 22, 2026, 10:34 AM • dealer_or_external • @Chris L 10-2141 $861.99
68-3232 $40.99
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Image shows an exterior RV appliance access compartment opened, likely the water heater service area.
- **Component/part visible:** Dometic automatic storage water heater with control board, wiring harness, relays/capacitors, and gas/electric water heater data label.
- **Visible damage/condition:** No obvious broken part or impact damage visible. Compartment and label area are dusty/dirty with some residue/webbing around frame/screws. Wiring appears connected; no clear burn marks seen.
- **Key
Human interpretation • confidence 0.00
parts-photo
Photo shows a printed shop work order on a clipboard; no RV damage or parts are directly visible.
- **Document type:** Shop Work Order, page 1 of 2.
- **Dealer/claim context:** Case/file context indicates Cruiser RV warranty parts inquiry, dealer `tri-1202`, case `27153`, image `IMG_9412.jpg`.
- **Visible label:** Blue tape on clipboard marked “Holden.”
- **Work order/customer info visible:** WO appears to be **27153**; customer name appears **Pruitt, Rhealynn**; address in Burlington, WI; unit
Human interpretation • confidence 0.00
parts-photo
Image shows a close-up of a black exterior RV roof/side component, likely a vent/cover or roof fixture, mounted on a light-colored surface.
- **Visible damage/condition:** Surrounding gray/tan sealant is aged, discolored, and heavily cracked/crazed around the fixture perimeter. Possible sealant failure risk. No obvious breakage to the black plastic cover itself visible.
- **Parts/components:** Black plastic vent/cover/fixture with raised molded shape; surrounding lap sealant/caulk; light-colore
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior sidewall around a black rectangular exterior component/cover (likely vent/access cover). The surrounding wall/trim area has irregular peeling/delamination or failed surface coating with extensive cracking/crazing around the perimeter, especially along the top/left edges. Black component itself appears intact but wet/dirty; seal/gasket area may be involved. A boot is visible for scale. No readable labels, part numbers, or document/screenshot text present.
Repair context: like
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** Close-up of an RV exterior/sidewall edge with a black vertical frame/track or trim channel adjacent to a light-colored wall/panel. Multiple gray/tan adhesive/sealant/foam blobs are visible along the seam.
- **Visible damage/condition:** Sealant/adhesive appears uneven, bulky, and possibly degraded or poorly applied along the edge. Some areas show gaps/exposed black channel and rough/irregular bonding. No obvious broken hardware is clearly visible.
- **Labels/text:** No
Human interpretation • confidence 0.00
parts-photo
RV roof close-up showing a black roof vent/fan dome assembly labeled “MAXXAIR VENT” with “AV2…” visible. The surrounding roof membrane/sealant area appears heavily weathered/cracked and possibly lifted or deteriorated around the vent flange. Multiple black vent hinge/retainer pieces are visible around the dome. No screenshot/document text besides the vent label.
Repair context: likely parts inquiry for roof vent/MaxxAir vent cover or related seal/trim components; damage linkage appears to a c
Human interpretation • confidence 0.00
parts-photo
Warranty image (IMG_9420.jpg) shows RV roof/front cap transition area.
- **Visible damage/condition:** Gray lap sealant along the seam is heavily weathered, cracked, and separating in spots. Several sealant blobs over fastener locations are cracked/checkered. Possible loss of adhesion along the trim edge.
- **Parts/components visible:** Black front cap or roof edge panel on left, light-colored roof membrane/deck on right, black seam/trim rail or insert strip running lengthwise, gray lap sealant
Human interpretation • confidence 0.00
parts-photo
Image shows an RV exterior roof/front cap seam area.
- **Visible components:** White roof membrane/fiberglass panel on left, black glossy curved front cap or side cap on right, narrow black trim/insert rail running along the seam, heavy tan/gray sealant/caulk applied over fastener/clip locations.
- **Visible condition/damage:** Sealant appears aged, cracked, rough, and uneven with possible separation/voids around the seam and trim. The black cap surface has water spotting/scuffing but no clear
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Gray sealant/putty or gasket material along a black window/frame edge is wrinkled, torn, and lifting/separated from the surface. Appears poorly adhered or deteriorated at the corner/edge.
- **Parts/components shown:** Black-framed glass/window edge, light-colored interior/exterior panel surface, sealant/gasket/trim material. A black rounded object is visible outside/reflected but not identifiable as claim-related.
- **Labels/text:** No readable labels, part numbers, or docu
Human interpretation • confidence 0.00
parts-photo
Under-cabinet/RV plumbing area showing a metal tank/basin wall with multiple water lines and white plastic fittings/valves. A visible dark split/gap appears around the plastic bulkhead/fitting where it passes through the metal surface, suggesting a cracked/failed fitting or surrounding tank/basin penetration. Moisture/water staining is visible on the wood support below, consistent with a leak.
Visible components:
- White braided hoses and red/pink water line
- White plastic valve/manifold/fitti
Human interpretation • confidence 0.00
parts-photo
RV roof close-up showing a black round roof plumbing/vent cap protruding through a light-colored roof membrane. The gray sealant/patch around the vent base is heavily cracked/crazed and discolored, with visible checking throughout and possible separation at edges. There are dirt streaks/run marks on the surrounding roof membrane, suggesting water flow or prior leakage concern.
Components visible: roof membrane, black vent cap/pipe assembly, surrounding lap sealant/roof patch.
Labels/text: fai
Human interpretation • confidence 0.00
parts-photo
Warranty image shows underside of an RV sink/faucet area inside a wood cabinet.
- **Visible components:** metal sink basin bottom, faucet mounting area, braided supply hoses, red/blue translucent water lines, white plastic plumbing fittings/tees/connectors, wood cabinet framing.
- **Visible condition/damage:** area appears wet/shiny on lower wood ledge; possible water staining/moisture below plumbing. No clearly broken fitting is visible, but leak concern appears centered around the white plast
Human interpretation • confidence 0.00
Claim Lines
complaint
WATER IS COMING FROM THE UNDERBELLY OF UNIT. WHEN THEY HOOK WATER UP, IT DOES NOT COME THRU ANY FAUCETS IN THE CAMPER, IT ALL GOES UNDERNEATH. STATES EXTENDED WARR, AND WILL BEING INFO
needs-review • confidence 0.03
Evidence Thread
Chris Lehnert
dealer_or_external • May 22, 2026, 9:15 AM
@Tessa C hey i need a price and part number for a water heater please
Tessa Coffey
dealer_or_external • May 22, 2026, 10:34 AM
@Chris L 10-2141 $861.99
68-3232 $40.99
Claim Files
WO27153.pdf
main-pdf • May 22, 2026, 9:14 AM • 480,553 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27153/WO27153.pdf