iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 27141
TRI 1202 • Ashlee • Manufacturer Denied • k-z-rv
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
Pending payment match
risk 0.00 deadline Overdue / escalation ready images 0 matched 0 review 9

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
145d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

Dossier completeness

Files 3 • RO lines 3 • human-described photos 2 • 3C yellow • reconciliation reconciled • linked side comments 1
Gaps: three c not quality ready • sidebar comment coherence not supported

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
11
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 20, 2026, 1:12 AM.
Indexed evidence
5 docs / 6 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/27141/LINE 1.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
4 indexed side comments on this claim.
Latest visible thread signal
Oct 19, 2026, 9:13 PM • processor • TESTING AND LEARNING — TRI 1202 / RO 27141. Internal evidence review only; not a final coverage decision. Read-only factual assessment. The work order documents a reported shower-corner leak and a technician's stated fin
Role mix
Dealer 0 • OEM 0 • Processor 3
Decision cues
Denial signals 2 • info / missing-doc asks 2 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

complaint
CUST COMPLAINED ABOUT WATER LEAKING OUT OF THE CORNER OF THE SHOWER WHEN USING IT
needs-review • confidence 0.20
complaint
CUST COMPLAINED ABOUT WATER LEAKING OUT OF THE CORNER OF THE SHOWER WHEN USING IT
needs-review • confidence 0.20
complaint
CUST COMPLAINED ABOUT WATER LEAKING OUT OF THE CORNER OF THE SHOWER WHEN USING IT
needs-review • confidence 0.03
cause
TECH CHECKED ALL FITTINGS AND DRAIN PIPES, NO LEAKS. VERIFIED WATER IS POOLING UNDERNEATH CORNER OF SHOWER DUE TO THE GAP BETWEEN SHOWER PAN AND WALL. HUSKINS, JEREMIAH Customer #: 93533
needs-review • confidence 0.23
cause
TECH CHECKED ALL FITTINGS AND DRAIN PIPES, NO LEAKS. VERIFIED WATER IS POOLING UNDERNEATH CORNER OF SHOWER DUE TO THE GAP BETWEEN SHOWER PAN AND WALL. HUSKINS, JEREMIAH Customer #: 93533
needs-review • confidence 0.23
cause
TECH CHECKED ALL FITTINGS AND DRAIN PIPES, NO LEAKS. VERIFIED WATER IS POOLING UNDERNEATH CORNER OF SHOWER DUE TO THE GAP BETWEEN SHOWER PAN AND WALL. HUSKINS, JEREMIAH Customer #: 93533
needs-review • confidence 0.06
correction
NEED TO APPLY SEALANT TO GAP TO PREVENT WATER FROM LEAKING ONTO THE FLOOR WHEN CUSTOMER IS USING THE SHOWER
needs-review • confidence 0.26
correction
NEED TO APPLY SEALANT TO GAP TO PREVENT WATER FROM LEAKING ONTO THE FLOOR WHEN CUSTOMER IS USING THE SHOWER
needs-review • confidence 0.26
correction
NEED TO APPLY SEALANT TO GAP TO PREVENT WATER FROM LEAKING ONTO THE FLOOR WHEN CUSTOMER IS USING THE SHOWER
needs-review • confidence 0.09

Evidence Thread

Ashlee Olsen
processor • May 11, 2026, 12:02 PM
submitted PA#CLAIM3923
Ashlee Olsen
processor • May 11, 2026, 1:43 PM
@Stephanie D denied BC 5/11 WE DO NOT SEAL THE SHOWER BASE AND THIS IS WITHIN STANDARDS
Stephanie Davis
dealer_or_external • May 11, 2026, 2:52 PM
Closed on my end, thanks
iClaims AI
processor • Oct 19, 2026, 9:13 PM
TESTING AND LEARNING — TRI 1202 / RO 27141. Internal evidence review only; not a final coverage decision. Read-only factual assessment. The work order documents a reported shower-corner leak and a technician's stated finding of a pan-to-wall gap, with sealant proposed as correction. The two photos generally depict the shower-corner area, a lower seam, and material at a nearby floor/trim junction, but do not prove an active leak, the specific alleged gap, sealant application to that gap, repair completion, manufacturer denial, final claim outcome, or payment. Native Dropbox discussion includes: Stephanie D denied BC 5/11 WE DO NOT SEAL THE SHOWER BASE AND THIS IS WITHIN STANDARDS (discussion entry, not proof of final payment). Outstanding evidence: Manufacturer denial, pre-authorization, warranty-claim submission, portal history, final decision, or appeal record.; Direct visual or test evidence of water leaking through the asserted shower-pan-to-wall gap, including an identified gap location and water-test result.; Technician record, dated photo sequence, material identification, or completion evidence showing sealant was applied to the exact asserted gap.. No final payment or completed adjudication is inferred from folder placement. @Chris B @Heidi H @Tricia H

Claim Files

WO.pdf
pdf • May 11, 2026, 10:03 AM • 491,755 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/27141/WO.pdf
WO.pdf
pdf • May 11, 2026, 10:03 AM • 491,755 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/K-Z RV/27141/WO.pdf
WO.pdf
pdf • May 11, 2026, 10:03 AM • 491,755 bytes
/home/openclaw/nas/Dropbox/TRI 1202/2- Pre-Authorizations Pending- iCS/K-Z RV/27141/WO.pdf
WO.pdf
pdf • May 11, 2026, 10:03 AM • 491,755 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/1- Pre-Authorizations Needed-iCS/K-Z RV/27141/WO.pdf
WO.pdf
pdf • May 11, 2026, 10:03 AM • 491,755 bytes
/home/openclaw/nas/Dropbox/TRI 1202/1- Pre-Authorizations Needed-iCS/K-Z RV/27141/WO.pdf