Claim explorer / evidence thread
Claim 27135
TRI 1202 • Ashlee • Parts Inquiry • gulfstream
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Awaiting OEM
Upcoming statutory deadline
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Auto-Approved
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
157 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 28, 2026, 4:48 AM to Oct 9, 2026, 2:56 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
157 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27135/WO27135.pdf
Timeline
First seen May 28, 2026, 4:48 AM • last seen Oct 9, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
Jul 10, 2026, 11:18 AM • dealer_or_external • @Cole P fridge part is here
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Image shows exterior rear/side corner of a Keystone RV/trailer.
- **Visible damage:** Sealant/caulk along the rear corner seam and horizontal body joint is cracked, dirty, and deteriorated. Lower corner trim/molding appears loose or pulled away, with a gap/opening at the bottom. Possible panel separation at the vertical rear corner seam. Scuffing/staining present around seams and lower skirt area.
- **Parts/components visible:** Rear corner cap/sidewall panel, vertical corner molding, horizonta
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/area:** Passenger-side exterior of a motorhome/RV, upper sidewall near roofline and window, with patio awning hardware.
- **Visible damage/condition:** Awning support/arm appears loose or hanging down vertically against the sidewall near the window rather than stowed/aligned. Awning roller/rail area at the roofline shows dirt/staining; no clear sidewall impact damage visible in this photo.
- **Parts/components shown:** Patio awning roller tube/top rail, awning arm/support bracke
Human interpretation • confidence 0.00
parts-photo
- **Unit shown:** Class C motorhome, front/driver-side view. Branding visible: **“ENDURA by Gulf Stream”** on front overhead cap; chassis badges **Chevrolet / 5500**, fleet/unit number **190**.
- **Visible components:** Front fiberglass over-cab cap, amber roof clearance lights, windshield/cab, driver mirror, grille/bumper, side entry door, windows, awning/awning arm, exterior side panels, step, lower storage/utility compartments.
- **Visible damage/condition:**
- Extensive **peeling/missing
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior side with a patio awning assembly deployed/partially extended. The white vertical awning support/arm near the window appears bent/twisted and not aligned straight with the sidewall; upper pivot/bracket area looks stressed or possibly separated/misaligned. Lower arm/bracket hardware is visible at sidewall with minor scuffing/dirty sealant around mounts. Awning roller/case and rail are visible along roofline.
Components shown: awning roller/case, upper awning bracket/pivot, ve
Human interpretation • confidence 0.00
parts-photo
Front view of a Class C motorhome cab-over/front cap. Visible components include the white molded over-cab cap, large front cap insert/panel, five amber roof clearance/marker lights, windshield, mirrors, Chevy grille/bumper, and front lighting.
Visible text/labels: “ENDURA By GULF STREAM” on front cap; Chevrolet bowtie emblem on grille. Background trailer shows “Airstream” but appears unrelated.
Damage/condition: No clear broken or missing part is visible. The front cap shows heavy vertical di
Human interpretation • confidence 0.00
parts-photo
Outdoor RV dealership/storage lot with multiple trailers and motorhomes in background. Foreground shows concrete/asphalt parking area, grass strip, light pole, small shed/booth, and propane tank.
Visible RV/components: several white RVs/trailers with roof A/C units/vents; a gray/white motorhome towing or parked near a silver Airstream-style trailer at right.
Visible text/labels: “Montana” on a background RV; “Chaparral” visible on at least one front cap; Airstream-style trailer branding not cl
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior curb/side wall with entry door, windows, compartment doors, exterior light/vent, and awning hardware.
- **Damage observed:** Possible issue at the awning assembly: upper right awning end/roller area shows dark fabric or bracket material bunched/exposed near the awning rail. Lower mounting bracket on the vertical awning arm shows rust/staining and sealant buildup; unclear if loose or damaged. No obvious wall crack or major body damage visible.
- **Parts/components:** Carefree
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Curb/passenger side of a motorhome/RV exterior, mid-to-upper sidewall and roof edge.
- **Components shown:** Patio awning assembly/rail along roofline, white vertical awning arms/supports, sidewall graphics, window, upper and lower vent/access panels, exterior storage doors, wheel/exhaust, warning label plate.
- **Visible damage/concern:** No major exterior collision damage visible. Possible issue at/near the awning hardware: a dark dangling/loose-looking piece under the awni
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/area:** Rear and driver-side upper corner of a white Class C motorhome/RV, labeled **“ENDURA by GULF STREAM”**. Image conflicts with provided manufacturer context (**Keystone**)—visible branding appears Gulf Stream.
- **Damage/condition observed:**
- Upper rear cap/roofline shows weathering/dirt streaks around marker-light pods and seams.
- A small rear upper electrical component near the top right area appears loose or incomplete, with **black wiring hanging/exposed** b
Human interpretation • confidence 0.00
parts-photo
- **Visible item/component:** Close-up of a silver/gray painted vehicle/RV body or door-jamb style metal panel with a white manufacturer certification/tire rating label. Black rubber/trim visible along the left edge.
- **Damage/condition:** Paint scuffing, scratches, and rubbed/abraded areas along the vertical seam/flange near the label. Minor dents/creases or deformation are visible around the lower-right edge area. Small dirt/rust specks present. Label is dirty but appears mostly intact.
- **L
Human interpretation • confidence 0.00
parts-photo
Warranty image summary (IMG_7941.JPG, case 27135):
- **Vehicle/part shown:** Class C motorhome front cap/cabover and passenger side. Branding visible: **“ENDURA by GULF STREAM”** on front cap; cab badge **Chevrolet C5500**; unit number **190**.
- **Visible components:** Front cabover fiberglass cap, amber roof clearance/marker lights, windshield/cab, passenger-side wall, windows, awning/awning rail hardware near upper passenger side, side marker light, exterior graphics.
- **Visible damage/cond
Human interpretation • confidence 0.00
parts-photo
Visible content is a photographed repair/work-order document on a dark fabric surface; no RV component or physical damage is shown.
- **Document/dealer:** Tri-Am RV Center of East Tennessee, Inc., 1202 Idell Road, Bulls Gap TN; W/O **27135** visible.
- **Customer/unit info visible:** Customer listed as Harrell, Michael; stock description **2004 C Gulfstream Endura**; serial/chassis # appears **1GBE5U1E64E510644**; mileage 0.
- **Repair context:** **Job #1 – External**, status **In Progress**. C
Human interpretation • confidence 0.00
parts-photo
Image shows a wide exterior view of an RV lot with a white/gray **Gulf Stream Endura** Class C motorhome on a Chevy/GMC 5500 chassis.
- **Visible components:** front cabover cap, amber clearance lights, roof A/C units, side awning/awning rail, side windows, baggage/utility compartment doors, side graphics, entry/side wall area.
- **Labels/text visible:** “ENDURA by Gulf Stream,” “5500,” unit/lot number “190.” Background trailer shows “Airstream.”
- **Damage observed:** No clear, specific damage
Human interpretation • confidence 0.00
parts-photo
Exterior passenger/curb side of motorhome/RV shown with awning deployed/partially supported.
- **Visible components:** white awning roller/fabric housing along roofline, vertical awning support/arm, sidewall vent grilles, entry door with grab handle, window, storage/service doors, graphics/decals, roof A/C shroud, antenna.
- **Visible damage/condition:** No obvious broken, bent, or missing awning hardware is clearly visible in this image. Awning rail/upper casing and support arm appear intact f
Human interpretation • confidence 0.00
parts-photo
Exterior curb-side/front area of Class C RV with Carefree of Colorado awning hardware visible. Image focuses on the upper awning roller/arm mount near the front cap/sidewall transition. The awning arm is extended/vertical; upper head/roller bracket and rail are visible. No obvious breakage is clearly visible from this distance, though the area around the awning upper mount/rail appears to be the subject of the parts inquiry. Components shown: awning roller tube/rail, front awning arm, wall brack
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior side of a Keystone RV/motorhome with upper patio awning, side windows, graphics/decals, storage/service doors, fuel fill, and lower compartments.
- **Damage/condition observed:** Awning/roller area appears dirty/stained along the fabric/roller tube. Awning arm/bracket hardware near the upper sidewall is visible; no clear break is confirmed from this angle. Sidewall panels/windows appear generally intact; no obvious collision damage visible.
- **Parts/components shown
Human interpretation • confidence 0.00
parts-photo
- **View/vehicle:** Rear of a motorhome/RV in lot; branding visible as **“ENDURA by Gulf Stream”** (not Keystone visible in image).
- **Visible components:** Rear upper clearance/marker lights (red), rear window, roof-mounted/upper rear cap area, rear access/storage door with latch, lower tail/backup lights, hitch/ball mount, license plate area, decals/stickers.
- **Observed issue/damage:** Near the upper rear center/right, a **black cable/wire is hanging loose** beside/above a small rectangular
Human interpretation • confidence 0.00
parts-photo
Close-up of RV water heater/LP appliance burner compartment.
- **Visible components:** burner tube/combustion chamber area, orange/red ignition or electrode lead, metal access pan/base, mounting screws/fasteners, gas/air intake area, warning/data labels.
- **Visible condition/damage:** heavy dirt/soot/debris accumulation in lower compartment; widespread surface rust/corrosion on brackets, fasteners, burner-area metal, and lower access hardware. Bottom/right latch or hinge area appears rusted. N
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior, passenger side/front cab-over area.
- **Damage/condition observed:** Brown staining/dirty sealant streaking along the cab-over front/side vertical corner seam and around trim area, suggesting possible seal deterioration or water intrusion path. Lower cab-over edge/trim panel appears slightly uneven/open at the front corner, but no clear crack or major impact damage is visible.
- **Components shown:** Cab-over side wall, black-framed cab-over window, front corner molding/tri
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Rear-left and driver-side upper exterior of a Class C motorhome/RV. Rear cap, roof edge/cap seam, red clearance/marker lights, rear window, rear storage/utility compartment door, bumper/tail lamps, side awning hardware/rail, ladder/vertical rail, side windows and graphics.
- **Damage/condition observed:** No clear structural break or missing part visible from this distance. Notable dirt/staining and aged sealant along upper rear cap seam, vertical corner trim, lowe
Human interpretation • confidence 0.00
parts-photo
Wide exterior photo of an RV dealership/lot under clear sky. Multiple RVs/trailers are visible, including a large gray motorhome, an Airstream-style silver trailer, and several background Keystone/Montana units. Visible components include side windows, awning, rooftop A/C units/vents, exterior graphics, wheels, hitch area, and a propane tank near a small structure.
No clear warranty-related damage, failed part, defect, or close-up component is visible in this image. Text/labels partially visibl
Human interpretation • confidence 0.00
parts-photo
Image shows an RV roof opening/fixture, likely a roof vent or skylight, with a dark flange/frame fastened by screws to a textured white roof membrane.
- **Visible condition/damage:** Sealant/caulk around the flange edge appears aged, uneven, cracked or separated in places, especially along the lower/left corner. Possible gap or lifted sealant at the perimeter. No obvious broken plastic or missing screws visible.
- **Parts/components:** Roof membrane, vent/skylight flange, perimeter screws, blac
Human interpretation • confidence 0.00
parts-photo
**Image review – IMG_7960.JPG (case 27135, parts inquiry)**
- **Visible damage/condition:** Large exterior sidewall graphic/decals appear faded, deteriorated, and/or peeling with irregular white areas where grey decal coverage is missing, especially along the lower side panel. Minor staining/grime visible around access doors and near the water heater/vent area; light rust staining above the open service panel. No clear dents, cracks, or structural wall damage visible.
- **Parts/components shown
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Exterior side of a Class C motorhome, labeled **“ENDURA By GULF STREAM”** (note: visible brand differs from Keystone context).
- **Visible components:** Sidewall fiberglass/gelcoat, large tinted window with black frame, awning/awning arm hardware along upper side, entry/utility access doors, storage compartment doors, exterior light, fuel/utility labels, front vertical corner/seam with exposed screws.
- **Visible damage/condition:** On the forward right sidewall near the v
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • May 14, 2026, 10:32 AM
@Tessa C HEY i need a price and part number for a fridge for this unit was thinking to check and see if the one we got for brant might fit also need a price and part number for a water heater door
Tessa Coffey
dealer_or_external • May 14, 2026, 4:05 PM
WATER HEATER DOOR BLACK 09-0552 83.99
Tessa Coffey
dealer_or_external • May 14, 2026, 4:10 PM
FRIDGE 1589.99 04-7401
Chris Lehnert
dealer_or_external • May 22, 2026, 3:59 PM
@Tessa C please order fridge and water heater door please
Tessa Coffey
dealer_or_external • May 27, 2026, 11:52 AM
@Chris L Cole said he added the fridge to meyer
Chris Lehnert
dealer_or_external • May 27, 2026, 1:05 PM
@Tessa C COOL
Tessa Coffey
dealer_or_external • Jun 3, 2026, 3:22 PM
@Chris L WATER HEATER DOOR HERE S/O A-F
Tessa Coffey
dealer_or_external • Jun 8, 2026, 10:32 AM
@Chris L emailed Dennis at dometic to see if we could get that piece that the clip was broke off of by its self.
Tessa Coffey
dealer_or_external • Jun 9, 2026, 4:32 PM
@Chris L this unit is gone correct? Dometic needs a photo of the data tag on the fridge. If its gone i'll reach out to customer
Chris Lehnert
dealer_or_external • Jun 10, 2026, 1:34 PM
@Tessa C YES this unit has been picked up
Tessa Coffey
dealer_or_external • Jun 12, 2026, 10:01 AM
@Chris L I will reach out to him and get a photo of fridge model number
Chris Lehnert
dealer_or_external • Jun 12, 2026, 10:38 AM
@Tessa C thank you
Tessa Coffey
dealer_or_external • Jul 6, 2026, 9:48 AM
@Cole P ON ORDER 18167
Tessa Coffey
dealer_or_external • Jul 10, 2026, 11:18 AM
@Cole P fridge part is here
Claim Files
WO27135.pdf
main-pdf • May 14, 2026, 10:30 AM • 492,966 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27135/WO27135.pdf