Claim explorer / evidence thread
Claim 27131
TRI 1202 • Ashlee • Parts Inquiry • k-z-rv
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
175 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
13
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 9, 2026, 9:01 AM to Jun 20, 2026, 1:12 AM.
Indexed evidence
1 docs / 17 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
175 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27131/WO27131.pdf
Timeline
First seen May 9, 2026, 9:01 AM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
May 21, 2026, 12:56 PM • dealer_or_external • @Chris L FABRIC IS HERE
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
parts-photo
Photo shows exterior side of a K-Z RV/travel trailer with slide-out extended and entry door open.
- **Visible components:** slide-out room, black slide seals/trim, side window, main entry door, grab handle, exterior decals/labels near door, awning/roller tube and fabric along roofline.
- **Visible damage/concern:** possible awning or slide-topper fabric/edge issue near the upper right roofline; fabric/trim appears uneven or pulled/loose. No clear impact damage, cracks, or broken hardware visibl
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
Photo shows a printed repair/work order, not the damaged RV part itself.
- **RO/Claim info visible:** W/O **27131**, appointment **08 May 2026 09:00am**. Customer **Cathy Brown**. Dealer header appears Tri-Am RV.
- **Unit info:** Stock # **10429**, **2021 TT KZ-RV**, model **322BHK**, serial partially visible **4EZTL3426M709161…**.
- **Job #1 – External:** Status **In Progress**. Complaint text starts “SC TO DEAR RUN CAMP GROUND OFF FISH HATCHERY…” Other service line: **SSE – Shop Supplies Ex
Human interpretation • confidence 0.00
parts-photo
Close-up of RV exterior/awning area showing a vertical woven fabric/screen panel seated above a black plastic/aluminum rail. The lower black trim/track is cracked/torn with a jagged break and lifting edge near the fabric corner. A clear/translucent LED strip or light cover with visible LED diodes runs along the bottom and appears dirty/partly scuffed, but damage is mainly to the black rail/trim and adjacent edge material. No readable labels, part numbers, or document text visible.
Repair cont
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
RV exterior curb/entry side showing severe awning fabric damage. The patio awning is partially deployed/rolled at the top rail, with the main gray/black fabric torn, shredded, and hanging down over the side wall and window. Edges are frayed with holes/tears, especially along the lower/right area. Awning arms, roller tube, and mounting hardware are visible and appear generally in place, but fabric is unusable.
Visible components: entry door with grab handle, side window, awning roller/tube, vert
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
RV kitchen area showing a stainless/gray double-door refrigerator installed in cabinetry, with adjacent pantry shelves and stove/oven.
- **Visible damage/condition:** No clear physical damage is visible in this photo. Refrigerator doors, trim, hinges, and surrounding cabinetry appear intact from this angle. Lower door surface shows reflections/smudging but no confirmed dents or cracks.
- **Parts/components visible:** Refrigerator/freezer assembly with black top control panel/trim, center door d
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
Image shows a close-up of a black RV awning roller/tube assembly with a manufacturer label.
- **Component/part:** Solera / Lippert RV & Trailer awning roll assembly.
- **Label text visible:**
- `V000314860`
- Date: `09/15/20`
- `K-Z INC #7A`
- `AWNROLL - 11' BLKWH -`
- `FABLEDWH`
- `NFPA-701`
- `RPO-0004911201`
- “Solera by Lippert Components Inc.”
- “Made in the USA”
- **Visible condition/damage:** No clear structural damage shown in this image. Black metal/
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
Image shows a close-up of a black RV awning-related component, likely a Solera/Lippert awning roller or rail assembly, with an attached manufacturer label.
Visible details:
- Component: black metal/plastic awning tube/rail area.
- Label brand: Solera / Lippert Components Inc.
- Readable/partially readable label text:
- “K-Z INC Z1A”
- “AWNROLL - 20 BLACK …”
- “FIBER…”
- Part number appears similar to “V000331895” but not fully certain.
- Date appears “03/??/20”
- “RPO - …” partially
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
- **Visible item/context:** Digital multimeter being used on a white RV surface/panel area.
- **Reading shown:** Display appears to read **13.15** (likely volts, but unit not explicitly visible/confirmed).
- **Components visible:** Multimeter body, selector dial, LCD screen, red/black test leads plugged into meter.
- **Labels/text visible:** “A DC,” “400A,” “40A,” “Temp,” “Ω,” “CAP,” “V,” “Hz%,” “OFF,” “HOLD,” “MODE,” “RANGE,” “COM.”
- **Damage observed:** No physical damage is visible in this i
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
Image shows an interior appliance data label, likely for an RV refrigerator.
- **Component/part:** Norcold compressor refrigerator.
- **Visible damage:** No visible physical damage shown; image is focused on identification label only.
- **Label details:**
- Serial ID: **SE223XDW00067**
- Model: **N10DCSSL**
- Input: **12V DC**
- Total input: **102W day / 75W night**
- Rated current: **8.3A day / 7.2A night**
- Gross volume: **276L**; freezer volume: **72L**; net volume:
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • May 9, 2026, 8:58 AM
@Tessa C hey i need price and part number for awning fabric main awning and a smaller awning and also a fridge and if they have it a fridge board joe wasn't too sure what was wrong with the fridge couldn't pull it on his own
Chris Lehnert
dealer_or_external • May 13, 2026, 9:43 AM
@Tessa C hey any update
Tessa Coffey
dealer_or_external • May 13, 2026, 11:50 AM
@Chris L NOPE IT FELL THROUGH THE CRACKS. ILL GET ON IT RIGHT NOW
Tessa Coffey
dealer_or_external • May 13, 2026, 1:06 PM
@Chris L fridge 18-2664 $1768.99
board 07-7683
V000334336 $301.99
V000334341 $301.99
Chris Lehnert
dealer_or_external • May 14, 2026, 1:07 PM
@Tessa Chey got the deposit and approval from the customer to order the awning fabric we are going to recheck the fridge when we do this repair
Tessa Coffey
dealer_or_external • May 15, 2026, 11:20 AM
@Chris L BOTH FABRICS?
Chris Lehnert
dealer_or_external • May 15, 2026, 11:24 AM
@Tessa C yes please
Tessa Coffey
dealer_or_external • May 15, 2026, 3:44 PM
@Chris L ON ORDER 18024
Tessa Coffey
dealer_or_external • May 21, 2026, 12:56 PM
@Chris L FABRIC IS HERE
Claim Files
WO27131.pdf
main-pdf • May 9, 2026, 8:55 AM • 486,846 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27131/WO27131.pdf