Claim explorer / evidence thread
Claim 27074
TRI 1202 • Ashlee • Parts Inquiry • k-z-rv
risk 0.35
deadline Approaching deadline
images 24
matched 0
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
176 days open in the visible workflow.
Recommended Action
Upload Missing Documents
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 8, 2026, 12:01 PM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
176 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=24; damage=0; unit=0; parts=24; doc=0; gaps=missing_unit_id_photo • Unit 2024 K Z RV • VIN 4EZFS2925R5100646
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27074/IMG_7300.JPG
Timeline
First seen May 8, 2026, 12:01 PM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Jun 1, 2026, 1:35 PM • dealer_or_external • @Tamara H water heater door here
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible damage:** No clear damage visible in this wide exterior photo. Image is too distant to assess small defects on the RV body/parts.
- **Unit/parts visible:** White K-Z **Sportsmen** fifth-wheel/travel trailer side view; exterior wall graphics, windows, entry/utility doors, awning/awning rail, roof-mounted black components (likely A/C or vents), ladder at rear, dual axles/wheels, landing gear/front jack.
- **Labels/text visible:** “SPORTSMEN” on side of foreground RV. Other lot units sh
Human interpretation • confidence 0.00
parts-photo
**Image review – IMG_7285.JPG (case 27074, parts inquiry)**
- **Visible components:** Passenger-side exterior of K-Z Sportsmen travel trailer; main entry door open with black door frame, window/screen, latch/keypad, grab handle/assist rail, exterior wall graphics, side windows, awning/awning fabric above door, marker/service fixtures, wheel/fender area.
- **Visible damage/condition:** No obvious breakage, impact damage, or missing part is clearly visible. Around the upper rounded corner of the
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/condition:** Exterior curb/passenger side of K-Z Sportsmen travel trailer. The roofline awning/rolled fabric appears visibly wrinkled/wavy along much of its length; no clear tears or missing parts visible from this angle. No obvious wall, door, window, or trim damage seen.
- **Parts/components shown:** Main entry door open, black screen/entry door frame, folding entry-assist grab handle, exterior windows, black lower skirt/trim, side marker/utility ports, tandem wheels/fender,
Human interpretation • confidence 0.00
parts-photo
- **View/area:** Passenger-side exterior of K-Z RV Sportsmen trailer.
- **Visible components:** White sidewall with gray/black decals, two tinted windows with black frames, black awning tube/rail and front arm, exterior speakers, rectangular exterior light, black exterior vent/hood cover, side marker/utility lights, black service port labeled **Furrion**, rear/side door frame and stabilizer jack visible.
- **Visible text/labels:** Partial model branding **“SPORTSMEN”** on side; **“Furrion”** on
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior, curb/entry side. Main components shown: black power awning assembly with roller tube/fabric at roofline, vertical awning support/rail at left, entry door with grab handle/steps, side windows, exterior lights/ports, decals.
Visible damage/concern: the left-side awning vertical rail/support area shows brown streaking/marks and small scuffs/chips along the black bracket/rail and adjacent white sidewall. No clear break in the awning arm, roller, or fabric is visible from this a
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/condition:** No clear damage visible in this photo. Exterior sidewall, decals, windows, awning roll/fabric, and trim appear intact from this angle. Any defects are not identifiable due to distance/glare.
- **Parts/components shown:** Passenger-side RV exterior wall; large tinted window; smaller side window; black awning roller/fabric and arms/rail along roofline; round exterior speakers/vents; porch/utility light; range hood/exterior vent cover; utility/service panel; rear ent
Human interpretation • confidence 0.00
parts-photo
Visible damage/issue:
- Exterior passenger-side upper awning area shown.
- Black awning head/end cap at the rear/top appears loose, separated, or missing part of its cover; internal round/gear-like portion is visible.
- Awning roller tube/fabric appears present and mounted, but the head cover/drive/idler assembly area looks misaligned/exposed.
- No clear damage visible to sidewall, entry door, windows, ladder/trim, or lights from this angle.
Parts/components visible:
- RV patio awning roller tu
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior passenger/front side of a K-Z RV/travel trailer, showing front cap/sidewall graphics, large frameless/tinted window with black trim, lower baggage/entry door trim, amber side marker light, and a black mounted device with a short vertical antenna.
- **Visible damage/concern:** No major body damage is clearly visible. There is a small dark irregular spot/chip/tear near the upper-right edge of the window/black graphic area. The lower black rectangular device next to the
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Passenger/curb side exterior of a K-Z Sportsmen travel trailer with entry door open.
- **Components shown:** Main entry door with black frame/hinge, tinted door glass, sidewall windows, rolled awning/awning fabric at roofline, exterior vents/lights, graphics/decals, fender/wheel area.
- **Visible damage/condition:** No obvious major impact damage or broken component is clearly visible. Awning fabric appears wrinkled/creased but may be normal when rolled. A small loose strand/
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** K-Z RV **Sportsmen** fifth-wheel front cap / overhang area, curb-side/front quarter visible.
- **Visible labels/text:** “**SPORTSMEN**” front cap graphic; **KZ Recreational Vehicles** badge with “**EST 1972**.”
- **Visible damage:** Small localized gouge/puncture or tear in the dark front cap graphic/panel area below the “SPORTSMEN” lettering. A couple of minor chips/scuffs are also visible on the adjacent graphics/side surface, but extent is unclear from this distance.
-
Human interpretation • confidence 0.00
parts-photo
Visible RV curb/side exterior of a K-Z Sportsmen unit.
- **Visible components:** large black-framed tinted window, upper black awning/rail or gutter extrusion, exterior round speaker/vent near roofline, vertical black awning arm/track at right edge, amber side marker light, black exterior utility/inlet panel, lower compartment/trim.
- **Damage/condition observed:** no obvious cracked or missing component visible. Sidewall shows noticeable waviness/rippling/reflection distortion on the white fib
Human interpretation • confidence 0.00
parts-photo
{
"case_id": "27074",
"file": "IMG_7299.JPG",
"visible_area": "Exterior front/side upper area of K-Z RV with large tinted window and graphics.",
"visible_damage": "Black rubber/window trim or seal at the upper edge of the tinted window appears lifted/separated or distorted in a small section. No obvious glass crack, wall dent, or decal tear visible.",
"parts_components": [
"Tinted exterior window with black frame/gasket",
"Window weatherstrip/trim/seal",
"Exterior front cap
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** K-Z RV Sportsmen travel trailer, rear driver-side corner and street-side wall/roofline area.
- **Visible damage/condition:**
- Rear upper camera/marker-light area appears damaged: black camera/bracket assembly is hanging/loose with red/black wiring exposed below the rear clearance lights.
- Upper roof/rear edge trim appears uneven with visible fasteners along the roofline; possible loose/missing trim/sealant at top edge, but not fully clear.
- No major sidewall colli
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior curb/side wall of a K-Z Sportsmen unit. Components shown include large framed/tinted window, sidewall fiberglass/gelcoat with gray/tan graphics, black awning hardware/arm and roller tube at upper/right edge, entry/compartment door edge with latch hardware, amber side marker light, utility/vent panel.
Damage/issue visible: no obvious broken part or major impact damage is clearly shown. Minor possible cosmetic marks/smudges are visible on the white sidewall and near graphics/w
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Passenger-side exterior of a K-Z RV/Sportsmen travel trailer. Shows white sidewall with black/gray graphics, entry door edge/hinge area at left, black-framed windows, upper awning roller/fabric, exterior speakers/ports, light fixtures, and lower skirt/wheel area.
- **Visible damage/concern:** Near the upper-left edge by the door/vertical trim/awning rail area, a small piece of white material appears loose or hanging, possibly sealant/caulk, gasket, or trim. No majo
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior side wall of a K-Z RV/Sportsmen travel trailer, curb/passenger side near a window and awning arm.
- **Main component shown:** Black exterior vent/cover above the window, likely a range hood or appliance exhaust vent.
- **Visible damage/concern:** The black vent cover/flap appears popped open, bowed outward, or not seated flush against the sidewall. Lower/right edge looks separated from the housing; possible broken latch/hinge or distorted cover. No clear wall impact
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior/door-jamb label area on a gray glossy panel. No obvious physical damage shown; surface has reflections/lighting glare and minor specks, but no clear crack, dent, or broken part visible.
Components/labels shown:
- KZRV federal certification/VIN label.
- Tire and loading information label below.
Readable text/details:
- Manufacturer: KZRV, LP, Shipshewana, IN
- Date: 10/2023
- VIN: 4EZFS2925R5100646
- GVWR: 3864 kg / 8500 lb
- GAWR each axle: 2000 kg / 4400 lb
- Rim: 16 x 6J
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** Exterior side of K-Z RV with white fiberglass wall and gray/black graphics; black vertical **Solera slide/awning arm assembly** mounted at slide edge; tinted side window with black frame; lower baggage/compartment door trim; side marker/utility light and small antenna/cable connection visible.
- **Label/text:** Sticker on black arm reads **“Solera”** and **“3000 Series”**; smaller text not legible.
- **Damage observed:** No clear breakage or deformation visible in this
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Exterior side of a K-Z RV travel trailer, curb/passenger side near front/entry area. Visible black-framed window, exterior wall graphics/decals, amber side marker light, small exterior utility port/cover, black awning arm/vertical hardware at right, and lower trim/compartment edge.
- **Visible text/labels:** Large tan model branding reads **“SPORTSMEN”** partially across the sidewall.
- **Damage/condition observed:** The white fiberglass sidewall shows noticeable w
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Exterior passenger-side RV wall with white fiberglass/laminated sidewall, gray/black/tan graphics, partial tan model lettering “MEN,” black vertical awning/slide topper support or trim rail with screws, nearby small window/door panel and lower exterior trim/compartment edging.
- **Visible damage/condition:** No clear broken component visible. There are small dark specks/marks and light streaking/water spotting on the white sidewall near the black vertical rail; pos
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior side wall, likely K-Z Sportsmen (partial tan “SMEN” decal visible). Image shows the curb/side area near a black vertical slide/awning/exterior trim extrusion with exposed screw heads, adjacent white fiberglass wall, gray/black/tan graphics, small exterior marker/camera-style fixtures, and a nearby framed window/compartment/door edge.
Damage/condition observed: subtle waviness/possible bulging or surface distortion in the white sidewall next to the black vertical trim, with l
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Rear/right upper exterior of a KZ RV/travel trailer, including rear ladder, roof-edge/sidewall trim, marker lights, storage hatch, exterior window/door area, and awning hardware at left.
- **Damage observed:** Possible separation/unevenness along the **upper roof-to-sidewall edge/trim** near the rear corner; roof membrane/edge appears exposed or lifted in spots. No clear cracks or broken ladder components visible. Minor surface scuffs/dirt on rear wall.
- **Parts/components i
Human interpretation • confidence 0.00
parts-photo
Exterior curb/side wall of a K-Z RV showing the upper awning assembly above a large window and near the rear ladder.
- **Visible components:** Black Solera/Lippert powered awning roller tube, front/idler arm/bracket, awning mounting rail, large framed window, rear ladder, side marker/utility hatch, KZ “EST 1972” decal.
- **Labels/text:** Awning motor/arm label appears to read **“Solera”** and **“POWERED …”**; rear decal reads **“KZ Recreational Vehicles EST 1972.”**
- **Damage observed:** No cl
Human interpretation • confidence 0.00
parts-photo
Document photo: Tri-Am RV Center of East Tennessee work order/service form, not a damage image.
Visible damage/parts: No physical RV damage or parts shown. Document references exterior/roof-related inspection items: caulking, skylights, roof vents, lube & antenna, satellite, rubber roof; also “rock ding under overhang,” solar quote, bearing repack, dewinterize.
Key readable text:
- W/O: 27074
- Dealer: Tri-Am RV Center of East Tennessee, Bulls Gap TN
- Appointment/date in: 28 Apr 2026, 10:00am
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • May 8, 2026, 11:56 AM
@Tessa C HEY i need a price and part# for a flow sensor for a fugoti water heater and a outside shower head
then i need price and part number to be able to install 3 solar panels on the roof of this thing
Tessa Coffey
dealer_or_external • May 8, 2026, 1:38 PM
@Chris L CANT ORDER PARTS FOR THIS WILL HAVE TO REPLACE WHOLE THING 08-7070 $554.99 going to see if i can get a hold of fugotti
shower head 10-0934 $21.99
F100359722 $259.99 each panels
F100156275 $21.99 each brackets
F100665604 $57.99 solar controller
Chris Lehnert
dealer_or_external • May 8, 2026, 2:04 PM
@Tessa C CAN WE SEE IF WE CAN GET ONE OF THE OTHR BRANDS JUST TO SEE WHAT THE PRICE WOULD BE PLEASE
Tamara Hayes
dealer_or_external • May 13, 2026, 9:32 AM
@Tessa C CUST APPROVED TO REPLACE THE WATER HEATER AND SHOWER FAUCET. PAID DEPOSIT. PLEASE ORDER #08-7070 AND 10-0934
Tessa Coffey
dealer_or_external • May 13, 2026, 11:06 AM
@Tamara H ON ORDER 18005 WE HAVE THE SHOWER HEAD IN STOCK..
Tessa Coffey
dealer_or_external • May 14, 2026, 1:41 PM
@Tamara H PARTS HERE
Tamara Hayes
dealer_or_external • May 19, 2026, 12:25 PM
@Tessa C Has the door for the water heater been ordered yet?
If not, please order it.
Tessa Coffey
dealer_or_external • May 19, 2026, 3:26 PM
@Tamara H on order 18028
Tessa Coffey
dealer_or_external • Jun 1, 2026, 1:35 PM
@Tamara H water heater door here
Claim Files
WO27074.pdf
main-pdf • May 8, 2026, 11:53 AM • 449,973 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27074/WO27074.pdf