Claim explorer / evidence thread
Claim 27031
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.70
deadline Overdue / escalation ready
images 69
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
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Auto-Approved
Upcoming statutory deadline
178d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
178d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
178d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Upload Missing Documents
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=69; damage=0; unit=0; parts=69; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2024 Forest River • VIN 4X4FCRN25RS232718
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27031/IMG_7351.jpg
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
May 18, 2026, 4:40 PM • dealer_or_external • @Tamara H ON ORDER 18034
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Visible damage/condition: Exterior curb/roadside RV wall with a slide-out and black slide topper/awning assembly above it. The topper fabric/roller area appears partially deployed and uneven/sagging, with visible light-colored scuff/tear marks on the black fabric/cover near the middle. Possible fraying/loose edge at the right end of the topper fabric/rail. No obvious wall impact damage visible.
Parts/components shown: Slide-out room, black slide topper awning/roller tube, end caps/brackets/arms
Human interpretation • confidence 0.00
parts-photo
Exterior side view of a Forest River fifth-wheel/travel trailer with slide room extended and two black awning/slide topper assemblies visible along the upper sidewall. Image appears intended to identify exterior awning/slide topper parts/location for a parts inquiry.
Visible components:
- White sidewall with black/gray/blue graphics.
- Upper roof/side trim and gutter area.
- Large slide-out room with black perimeter trim.
- Two black awning/slide topper roller tubes/fabric housings and support
Human interpretation • confidence 0.00
parts-photo
Visible exterior of a Forest River RV side wall with multiple slide-outs and black slide-topper/awning assemblies.
- **Visible components:** white sidewall, black roof/upper trim/gutter line, round amber exterior light near upper wall, large black-framed window/slide area, two black slide-topper awnings with roller tubes, end brackets/arms, slide room vertical trim, lower storage/utility doors, wheels/landing gear.
- **Damage observed:** No obvious major impact damage visible in this wide shot.
Human interpretation • confidence 0.00
parts-photo
- **Image context:** Passenger/curb side of a Forest River towable RV/travel trailer in parking lot, photographed from low angle.
- **Visible components:** White/black exterior sidewall with graphics, roof edge/trim, long black awning assembly along upper side, awning arms/brackets, smaller window awning toward rear, side window, exterior light/vent, tandem wheels, stabilizer jack/leveling foot, lower skirt panels.
- **Visible damage/condition:** No clear breakage or impact damage is evident in
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior curb/roadside wall with slide-out extended and an upper black slide-topper/awning assembly.
- **Damage observed:** Small white scuff/tear-like marks on the black awning/slide-topper fabric or cover near the upper edge; no clear structural wall damage visible. Damage extent is limited/unclear from this distance.
- **Components shown:** Slide-out room, black slide trim, upper awning/slide-topper roller/fabric, mounting brackets/arms, exterior sidewall, lower storage/utility do
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior curb/side wall of a Forest River RV/trailer with a slide-out extended. Upper slide/topper awning assembly and sidewall trim are in view.
- **Visible damage/condition:** At the upper left slide/topper area, a narrow black strip/trim or awning-related piece appears loose, separated, or protruding from the assembly. No clear wall impact, cracking, or major body damage visible in this photo.
- **Parts/components shown:** Slide-out side wall, slide topper/awning roller or
Human interpretation • confidence 0.00
parts-photo
RV exterior side view with multiple black slide/door/window awnings visible near the roofline. The apparent issue is at the left/forward upper awning: the fabric/valance edge looks torn, frayed, or separated near the right end of the awning roller/lead rail. Other awnings on the same side appear intact from this distance.
Visible components: white/black Forest River-style fifth wheel/travel trailer sidewall, slide-out/entry area, awning roller tubes, black awning arms/brackets, windows, storage
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Forest River **Cedar Creek** fifth wheel, driver-side/rear upper corner and rear wall.
- **Visible components:** Rear wall with clearance lights, rear camera/marker area, rear storage/compartment door, sidewall graphics, awning/slide topper hardware or rail, black vertical rear corner trim, roof/side upper molding.
- **Visible damage/concern:** At the **upper rear driver-side roof/side corner**, the white roof/side edge molding/trim appears scuffed, dirty, or possibly misa
Human interpretation • confidence 0.00
parts-photo
Image shows an interior identification/specification label for a **Furrion refrigerator-freezer**.
- **Visible damage:** No physical damage visible in this photo; image is focused on the product data label.
- **Component/part shown:** Refrigerator/freezer rating label and wiring diagram label.
- **Brand/model:** **Furrion**; Model **FCR20DCAFA-**\*\* (color variant referenced by serial label).
- **Key specs visible:** 12V DC, rated current 15A, refrigerant **R600a**, 3 oz / 85 g, high side 300
Human interpretation • confidence 0.00
parts-photo
Rear exterior of a Forest River Cedar Creek trailer. Visible components include rear fiberglass wall/cap, black perimeter/roof trim, red upper clearance lights, vertical red tail/marker lights, lower baggage/access door, license plate, and “CEDAR CREEK” / “by Forest River” branding. A black center upper camera/antenna-style mount and a black horizontal rear fixture are present.
No obvious crack, dent, or broken part is clearly visible in this wide photo. Upper corner trim/gutter pieces protrude
Human interpretation • confidence 0.00
parts-photo
Visible image summary for claim tri-1202 / Forest River case 27031:
- Unit shown: Forest River Cedar Creek fifth-wheel RV, front/roadside area.
- Visible concern/damage: A long vertical exterior trim/light strip at the front cap-to-sidewall transition appears loose or partially detached, hanging downward along the seam. Possible failed adhesive/fasteners or broken mounting channel.
- Parts/components involved: front cap edge molding/vertical decorative LED or trim strip, sidewall seam area, upp
Human interpretation • confidence 0.00
parts-photo
- **Visible parts/components:** Black translucent plastic refrigerator-related tray/bin/cover on a counter, with visible scuffs/scratches and residue/streaking. Nearby office items include a Scotch tape dispenser and paperwork.
- **Visible damage/condition:** No obvious break/crack confirmed; surface wear/scuffing and possible residue on the black plastic part. Damage/function issue is primarily documented rather than visually proven.
- **Document text/context:** Tri-Am RV Center work order **W/
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Black electrical cord/cable has a torn/abraded outer jacket near the molded connector/plug, exposing white inner material. No obvious damage visible to the storage bins or surrounding compartment trim, aside from minor scuffs/dust.
- **Parts/components shown:** Coiled black cord/cable, molded plug/connector end, yellow-lidded gray storage totes, RV compartment/threshold flooring and black lower trim/track, underside of a mounted panel/table-like surface with screws.
- **Lab
Human interpretation • confidence 0.00
parts-photo
Visible: Rear/curbside exterior of a Forest River Cedar Creek fifth wheel/RV in a lot. Shows rear wall, curbside slide/sidewall graphics, upper roof edge, corner trim, clearance lights, rear storage/utility door, awning/roller tube and vertical awning arm/bracket area.
Damage/condition: No obvious severe impact damage visible. Upper rear curbside roof/corner trim and awning-end/bracket area are the main focus; condition is difficult to confirm due to distance/glare. Possible concern may be fitm
Human interpretation • confidence 0.00
parts-photo
- **Visible items/components:** Desk/workbench scene with a printed Tri-Am RV service/work order, Scotch tape dispenser, stapler, and other office items. No RV appliance or damaged part is directly shown.
- **Visible damage/condition:** No physical damage visible in the photo. This image mainly documents paperwork for the claim.
- **Labels/text visible:**
- Dealer: **Tri-Am RV Center of East Tennessee, Inc.**, Bulls Gap, TN; **TRIAMRV.COM**
- RO/WO: **27031**
- Appointment: **22 APR
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/condition:** No clear physical damage shown to the RV body or components. The certification/VIN label appears weathered/crazed with fine cracking in the label surface.
- **Parts/components visible:** Exterior sidewall panel, black lower trim/skirt, amber side reflector/marker lens, vehicle certification/VIN label decal.
- **Readable label text:** VIN appears to read **4X4FCRN25RS232718**. Other visible text includes **“DRY WEIGHT: 13912 LBS”** and **“RECREATIONAL VEHICLE OVERA
Human interpretation • confidence 0.00
parts-photo
Visible exterior of a Forest River towable/RV curb side with multiple black awning assemblies/arms mounted along the sidewall, slide-out/entry area, windows, storage doors, tandem wheels, stabilizer/jack, and graphics.
Damage/condition observed:
- No clearly visible broken, bent, or missing awning parts in this photo.
- Awning arms, roller tubes, end caps, brackets, and sidewall mounts appear installed; any defect is not obvious from this angle/distance.
- Sidewall/graphics/windows also appear
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No clear damage visible in this photo. Exterior sidewall, awning tubes/arms, compartment doors, and graphics appear intact from this distance. Any defect is not clearly identifiable due to angle/lighting.
- **Parts/components shown:** Curb-side RV exterior with upper patio awning/awning rail and roller tube, awning arms/brackets, entry door area, storage/baggage doors, side graphics, wheels/tires, stabilizer/leveling legs, side marker light, and slide/awning hardware toward
Human interpretation • confidence 0.00
parts-photo
Wide exterior lot photo showing a white/blue Forest River-style fifth-wheel RV/trailer connected to or positioned beside a red pickup. Visible components include sidewall panels, large slide-outs with black slide topper awnings, tinted windows, roof A/C units/vents, lower storage doors, landing/stabilizer legs, tandem axles/wheels, and graphics/trim.
No specific damage is discernible at this distance; no broken, missing, or clearly deformed parts are visible. No readable VIN/model/part labels o
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Curb/side front portion of a Forest River fifth-wheel RV above a red pickup bed. Shows upper sidewall, front cap edge, large dark-tinted window, graphics/decals, side marker light, landing gear, and a black roofline awning assembly.
- **Parts/components shown:** Black patio awning roller tube/fabric housing, awning arms/brackets, mounting plates with fasteners, sidewall/window trim, front cap vertical trim, lower compartment/utility door area.
- **Damage observed:** No clear
Human interpretation • confidence 0.00
parts-photo
- **Visible items/components:** RV key set on a WeatherTech brochure/catalog. Includes black **RVLOCK** remote key fob with lock/unlock buttons, several metal keys, a black key head, and dealer/ID tags.
- **Labels/text visible:** “WeatherTech,” “American Manufacturing,” “FloorLiner,” “Cargo/Trunk Liners,” “RVLOCK.” Red dealer tag shows fields such as “ITEM,” “YEAR,” “MAKE,” “MODEL,” “BODY,” “COLOR,” with handwritten entries partially visible but not fully legible. Maroon tag reads “TRI-AM RV CEN
Human interpretation • confidence 0.00
parts-photo
Image shows exterior front/curb-side area of a Forest River Cedar Creek fifth wheel RV hitched to a red pickup.
- **Visible components:** front cap/nose, black front cap panel, “CEDAR CREEK” logo/decal, side wall graphics, vertical LED/trim strip, upper amber clearance/marker light, side awning assembly/arm, entry/side window area, landing gear, pin box/hitch.
- **Visible damage/condition:** only minor visible scuffs/scratches/blemishes on the black front cap area; no clear crack, missing part,
Human interpretation • confidence 0.00
parts-photo
Visible RV: Forest River Cedar Creek fifth wheel, passenger/curb side and front cap area.
Damage/issue observed: A long black vertical trim/seal/strip appears loose or hanging down from the upper front corner/roof-to-side transition near the front cap. No clear cracks, collision damage, or missing panels visible in this photo. Front cap has dirt/spatter marks but no confirmed damage.
Visible components: front molded cap, amber clearance light, sidewall graphics, slide-out/side windows, awning
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** RV exterior storage/utility compartment with yellow plastic tray labeled **“SEWER TRACK”**, black sewer hose/line or cable loops, white twist cap/fitting, gray plastic storage/bin panels, lower threshold/track, and interior wall panel above.
- **Visible damage/condition:** No clear breakage or missing part visible in this image. Some scuffs/dust on plastic surfaces and hose; no obvious crack, leak, or detached component identifiable from this angle.
- **Labels/text:** W
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Apr 30, 2026, 9:44 AM
@Tessa C HEY i needs a price and part number for
a fridge
a G2 board
a backsplash
8 drawer glides
a shore cord
and 2 toilet bowl seals
birdseye is not working for me to get the pics off of it
Chris Lehnert
dealer_or_external • Apr 30, 2026, 11:49 AM
@Tessa C PICS ADDED
Tessa Coffey
dealer_or_external • May 1, 2026, 2:52 PM
@Chris L waiting on G12 board
fridge 2022120379 (lci) 3934.99
drawer guides F100525183 7.99 each
F100525184 2.99 each
shore cord (in store) 55-8924 352.99
ball seal kit (in stock) 49-9670 39.99 each
backsplash F100433155 211.99
Tessa Coffey
dealer_or_external • May 4, 2026, 10:06 AM
@Chris L
F100429706 $470.99
Tamara Hayes
dealer_or_external • May 11, 2026, 2:16 PM
@Chris L CUSTOMER CALLED TODAY, AND WANTS UPDATE ON UNIT. THEY HAVE A TRIP THIS WEEKEND
Tamara Hayes
dealer_or_external • May 18, 2026, 4:00 PM
@Tessa C
Please order 8 drawer guides F100525183 7.99 each and 8
F100525184 2.99 each and a G2 Lights #F10042906 should be like $470 ish
shore cord (in store) 55-8924 352.99
ball seal kit (in stock) 49-9670 39.99 each
Tessa Coffey
dealer_or_external • May 18, 2026, 4:40 PM
@Tamara H ON ORDER 18034
Claim Files
WO27031.pdf
main-pdf • Apr 30, 2026, 9:41 AM • 501,243 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27031/WO27031.pdf