Claim explorer / evidence thread
Claim 27012
TRI 1202 • Ashlee • Parts Inquiry • k-z-rv
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
191d elapsed • 0d remaining
Analyzed
Approaching deadline
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Awaiting OEM
Upcoming statutory deadline
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Auto-Approved
Upcoming statutory deadline
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Payment Due
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Escalation Eligible
Upcoming statutory deadline
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Resolved
Upcoming statutory deadline
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
191 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 12:32 PM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
191 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27012/IMG_6429.JPG
Timeline
First seen Apr 23, 2026, 12:32 PM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Apr 22, 2026, 9:47 AM • dealer_or_external • @Chris L PART IS HERE S/O G-L
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Exterior curb-side view of a K-Z RV/Connect travel trailer.
- **Visible components:** Main entry door with black frame/window, grab handle, side windows, small exterior storage/utility doors, black lower skirt, graphics, upper awning assembly/roller or awning housing spanning roofline, and a vertical awning arm/rail near the right side.
- **Possible issue/damage:** No clear physical damage is visible in this wide shot. The upper awning/roller assembly and right-side awning arm are the most rele
Human interpretation • confidence 0.00
parts-photo
Exterior roadside/passenger-side view of a K-Z RV “CONNECT” travel trailer.
- **Visible parts/components:** white sidewall, black/gray exterior graphics/decals, two black-framed windows, round exterior vent/port near upper center, awning/roof rail along top edge, vertical front trim/awning arm area, lower storage/utility access door with latch, stabilizer/tongue jack area visible at front.
- **Labels/text visible:** large “CONNECT” side decal; round window sticker reads “KING BED STANDARD” with
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/parts:** White K-Z RV “CONNECT” travel trailer hitched to a white pickup in dealership lot. Curb/driver-side exterior visible with slide-out, windows, entry/utility doors, black graphics, roof A/C units/vents, rear ladder, tandem axles.
- **Damage observed:** No clear visible damage in this wide, distant photo. Exterior panels, slide face, roofline, graphics, windows, ladder, and wheels appear intact from this angle. Image is foggy/low contrast and not a close-up, so small defec
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Passenger/curb side of a K-Z RV “CONNECT” travel trailer, exterior side wall.
- **Components shown:** Main entry door with black frame/window, several black-framed baggage/utility doors, awning roller/rail along roofline with awning arm/bracket at right, side graphics/decals, round exterior port/vent, lower skirting, stabilizer/jack visible underneath.
- **Visible damage:** No obvious crack, dent, separation, missing part, or broken component is clearly visible in this photo.
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Passenger/side exterior of a K-Z RV/travel trailer, showing white sidewall with black/gray graphics, black-framed windows, exterior light, lower skirt, tandem wheels, and upper roof/awning/rail area.
- **Apparent issue/damage:** The upper horizontal black trim/rail/seal area just below the roofline appears wavy/uneven along the length. Sealant/edge alignment looks irregular; no clear impact damage, cracks, or holes visible from this distance.
- **Parts/components involved:**
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/area:** Rear passenger-side/curb-side upper exterior of a K-Z Connect travel trailer. Rear ladder, rear cap, roof edge, slide-out room, large side window, roof A/C shroud, clearance lights, taillights, spare tire/bumper area visible.
- **Observed damage/concern:** Along the upper side roofline/edge trim or gutter above the slide area, the black trim/rail appears slightly uneven/wavy with possible separation or lifted sealant in spots. Top rear corner roof/edge molding area may a
Human interpretation • confidence 0.00
parts-photo
- **Image view/context:** Exterior rear/roadside area of a K-Z RV travel trailer, model branding partially visible as **“CONNECT”** with **KZ / KZ-RV.com** decals. Rear ladder, spare tire, rear marker/taillights, license plate, side windows, awning/slide trim, and roof edge/gutter trim are visible.
- **Visible damage/concern:** No clear impact damage, cracks, or missing parts are obvious in this photo. The upper roof/rear corner trim and black edge molding appear to be the likely area being docu
Human interpretation • confidence 0.00
parts-photo
{
"image_summary": "Close-up of an RV/trailer exterior sidewall near black trim/frame members, showing manufacturer/VIN and tire-loading certification labels.",
"visible_damage": "No clear structural damage visible. Only minor dirt/scuff marks on the black trim/frame and light soiling around the labels/white sidewall.",
"visible_parts_components": [
"White exterior sidewall panel",
"Black vertical trim/frame pieces",
"Manufacturer certification label",
"Tire and loading inf
Human interpretation • confidence 0.00
parts-photo
- **View/area:** Rear exterior of a KZ RV “Connect” travel trailer, upper rear wall and roofline, with rear ladder, clearance lights, spare tire, license plate, and branding visible.
- **Visible damage/condition:** Black roof/rear-wall edge trim along the top appears uneven/wavy. At the upper left rear corner near the ladder, the black trim/gutter/end piece appears protruded or not seated flush; possible loose/misaligned roof edge molding or corner trim. No clear wall cracking or major impact da
Human interpretation • confidence 0.00
parts-photo
- **Visible item/area:** Dark green RV surface/panel with a horizontal translucent/frosted patterned strip or tape/film across it. Large paper sign taped over part of the area.
- **Visible condition/damage:** Minor surface scuffs/scratches are visible on the green panel, especially upper/mid-left. No clear structural damage, cracks, broken parts, or missing components visible in this photo.
- **Parts/components:** Green exterior/interior panel or glass-like surface; patterned strip/film; taped p
Human interpretation • confidence 0.00
parts-photo
Visible RV: K-Z Connect travel trailer front cap.
Damage/issue observed:
- Upper front cap horizontal black trim/light strip above the “CONNECT” logo appears loose/separated or gapped along much of its length, with exposed/dirty adhesive or sealant visible in the channel.
- Possible loose/misaligned black trim/seal at the upper right front corner/roof edge, but detail is unclear.
- No obvious impact damage, cracks, or dents visible on the main front cap.
Visible parts/components:
- Front fiber
Human interpretation • confidence 0.00
parts-photo
Exterior driver/curb-side RV wall view near slide-out area. Visible components include roof edge/gutter/awning rail with black trim, slide-out vertical seal/trim, multiple framed windows, exterior light/fixture, lower skirt, tandem wheels/fender, and side graphics.
Observed issue appears to involve the upper black roof-edge/awning rail trim: it looks uneven/wavy with possible gaps or lifted sections along the top seam, especially across the long rail above the wall/slide area. No obvious major
Human interpretation • confidence 0.00
parts-photo
- **View/area:** Curb/road side exterior wall of a K-Z RV/travel trailer, mid-section near entry door, windows, utility hookups, lower skirt, wheels, and roof edge/trim.
- **Visible damage/condition:**
- Long vertical discoloration/streaking on the white sidewall, most noticeable below the upper roof/side trim and near the entry door area.
- Small brown scratch/scuff mark on the white wall just left of the entry door frame.
- No obvious broken window, door, wheel, or lower skirt damage vi
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Front cap of a K-Z RV “CONNECT” travel trailer, viewed head-on/low angle. Black front cap with white/gray graphics, front window, propane tanks, A-frame/tongue jack visible.
- **Visible damage/condition:** The long horizontal upper black/clear trim or light strip above the “CONNECT” badge appears **open/loose or missing its cover/lens**, with an exposed dark channel and debris/adhesive visible. No clear cracks, dents, or impact damage seen on the front cap from this image.
-
Human interpretation • confidence 0.00
parts-photo
RV exterior driver/side wall shown near rear corner with ladder, awning hardware/roller arm, window, black trim, and sidewall graphics. Visible issue appears to be multiple small brown scuff/scratch marks scattered vertically on the white sidewall panel near the rear corner/slide-side area; no obvious structural crack, hole, delamination, or broken component visible. Awning and window appear intact from this view. No readable labels or document text. Likely claim linkage: exterior sidewall cosme
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Front/roadside upper corner of a K-Z RV travel trailer, model branding **“CONNECT”** visible on front cap.
- **Damage observed:** At the **upper left/front roof-to-side corner**, a small black/gray trim or molding/end-cap piece appears **loose, protruding, or broken/misaligned** near the roof edge/corner seam. Surrounding front cap and decals appear generally intact from this view.
- **Parts/components involved:** Front fiberglass cap, roof/front corner seam trim, black verti
Human interpretation • confidence 0.00
parts-photo
Image shows a printed RV work order document, not physical damage.
- **Visible damage/parts:** No RV component or damage visible; only paperwork on dark fabric surface.
- **Dealer/document:** Tri-Am RV Center of East Tennessee, Inc., Bulls Gap TN. W/O **27012**.
- **Unit:** 2025 TT **KZ-RV Connect 312RE**, model **312RE**, stock **11023**, serial/VIN visible as **4EZTL3329S4096935**.
- **Dates:** Appointment/date in **17 APR 2026**; purchase/warranty date **21 DEC 2024**; printed **4/17/2026 8:
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Passenger/side exterior of K-Z RV/travel trailer or fifth wheel. Shows upper sidewall, roof edge/gutter/awning rail trim with black screw cover, large framed tinted window, exterior ladder, black lower skirt, side graphics, and roof cap/vent area visible above roofline.
- **Visible damage/condition:** Along the upper sidewall/roof edge, the white side panel/trim line appears uneven or wavy in sections, especially near the roof/gutter rail. Possible separation, wavi
Human interpretation • confidence 0.00
parts-photo
RV exterior side wall/front cap area shown (K-Z Connect model). Visible components include roof/side top trim/awning-rail or gutter strip, front curved corner trim, side window, baggage/compartment doors, docking station hatch, tail/marker light, and exterior graphics.
Visible damage/concern: along the upper front corner/roof edge, the black roof edge trim/rail appears uneven or lifted with a gap/possible separation at the front cap transition. The top trim line looks wavy/not fully seated near
Human interpretation • confidence 0.00
parts-photo
Visible image shows rear/side exterior of a KZ RV “CONNECT” travel trailer.
- **Visible components/parts:** white fiberglass sidewall/rear wall, black corner/edge trim with screws, rear ladder, spare tire carrier, red oval clearance/marker lights, upper black exterior light/camera housing, side windows, awning arms/rail, lower black skirting/bumper area.
- **Labels/text:** Large “CONNECT” decal on rear wall. Lower rear decal reads “KZ,” “Go. Camp. Live.” and “KZ-RV.COM.”
- **Visible damage/cond
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Front/roadside upper corner of a K-Z RV “CONNECT” travel trailer/fifth wheel exterior.
- **Observed damage/concern:** At the top front roof/cap corner, a black trim/end-cap or roof-edge molding piece appears irregular/loose or possibly broken/missing at the corner. No clear cracks in the white sidewall or front cap are visible from this angle.
- **Parts/components shown:** Black front cap, white sidewall, roof edge/trim rail, corner molding, exterior baggage/utility doors, do
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Front/curb-side exterior of a K-Z Connect travel trailer near the nose cap and sidewall.
- **Components shown:** Power awning roll/end cap at roofline, vertical awning arm/support rail, black exterior trim/graphics, front pass-through/storage door, tongue/LP tank area partially visible.
- **Damage observed:** No clear major body damage visible in this photo. The image appears intended to document the **front awning arm/support area**; fasteners/bracket/rail are visible, but a
Human interpretation • confidence 0.00
parts-photo
- **Image context:** Exterior curb/side wall of a K-Z RV/travel trailer, shown from mid-height to roofline.
- **Visible components/parts:** White fiberglass sidewall, black upper roof/side trim or gutter/awning rail with fasteners, entry door at right, multiple black-framed windows, exterior vents/access panels, waste/sewer service fittings, lower black skirt, wheel/axle area.
- **Visible damage/condition:**
- Upper black trim/rail along roof edge appears uneven/wavy with possible gaps or li
Human interpretation • confidence 0.00
parts-photo
Warranty image review – case 27012 / IMG_6404.JPG:
- **Visible area:** Curb/side exterior of a K-Z RV “CONNECT” travel trailer.
- **Main components shown:** White fiberglass sidewall, black/gray graphics, upper roof-to-side edge trim/gutter/rail, front upper corner/radius trim, black framed window, large lower storage/compartment door, docking station access door, exterior utility/service ports.
- **Visible damage/concern:** At the **upper front roof/side seam area**, the roof edge trim/gutter/
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Apr 17, 2026, 2:20 PM
@Tessa C TECH FOUND BROKEN WATER VALVE ON WASHER, I NEED A PRICE AND PART NUMBER PLEASE
Tessa Coffey
dealer_or_external • Apr 17, 2026, 2:21 PM
@Chris L 116117 $114.99
Chris Lehnert
dealer_or_external • Apr 17, 2026, 2:24 PM
@Tessa C CUSTOMER APPROVED , PLEASE ORDER PART
Tessa Coffey
dealer_or_external • Apr 17, 2026, 2:24 PM
@Chris L on order 17929
Tessa Coffey
dealer_or_external • Apr 22, 2026, 9:47 AM
@Chris L PART IS HERE S/O G-L
Claim Files
WO 27012.pdf
pdf • Apr 17, 2026, 2:17 PM • 484,907 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/27012/WO 27012.pdf