Claim explorer / evidence thread
Claim 26973
TRI 1202 • Ashlee • Paid • k-z-rv
risk 0.35
deadline Overdue / escalation ready
images 39
matched 0
review 27
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
192d elapsed • 0d remaining
Analyzed
Completed stage
192d elapsed • 0d remaining
Awaiting OEM
Completed stage
192d elapsed • 0d remaining
Auto-Approved
Completed stage
192d elapsed • 0d remaining
Payment Due
Completed stage
192d elapsed • 0d remaining
Escalation Eligible
Completed stage
192d elapsed • 0d remaining
Resolved
Overdue / escalation ready
192d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
27
missing_unit_id_photo
Deadline Status
Overdue / escalation ready
192 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
36
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 2:56 AM.
Indexed evidence
18 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
192 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=39; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo • Unit 2026 K Z RV • VIN 4EZTK1318T5032217
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26973/paid claim.pdf
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Jun 1, 2026, 3:27 PM • processor • paid $111.78 6/1 check #851734
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 2
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
Back to search results
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
No human-level description yet.
supporting-image
Photo shows an interior upholstered/padded panel or mattress/cushion surface with a gray geometric pattern. A small piece of blue painter’s tape marks an area near the lower portion; around it there appears to be a small scuff, discoloration, or possible fabric defect, but no clear tear is visible. Wood-look flooring and a trim/base edge are visible at the bottom.
No readable labels, VIN tags, documents, or screenshot text are present. Likely submitted as support for claim line 3, documenting a
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Claim line linkage: Line 1 image.
Visible damage/condition: Close-up of a light woodgrain panel/cabinet edge with a small nick/gouge or puncture near the top edge, slightly darkened with a raised/splintered area. Blue painter’s tape with a purple mark appears to be marking the affected area.
Parts/components shown: Interior woodgrain panel or cabinet/trim board; background shows wall/ceiling corner.
Labels/text: No readable labels or document text visible.
Repair context: Likely documenting
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Image “LINE 3.jpg” shows an RV interior area with light wood-look flooring/wall paneling, a vertical wood trim/jamb, and a white patterned curtain or wall covering to the right.
Visible issue: a small blue tape marker is placed on the patterned white surface, likely identifying the claimed defect location. No clear damage is visible in the photo beyond the marked spot; any tear, stain, or misalignment is not clearly discernible.
Components involved: interior wall/curtain panel area, vertical w
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Claim line 1 image shows an interior RV woodgrain wall/cabinet panel near the ceiling/corner seam. A small defect is marked with blue painter’s tape; within/near the tape is a short dark purple/black scratch or crack line. There may also be a tiny nick/scratch near the upper right edge of the panel. No labels, documents, or readable text are visible. Repair context likely relates to cosmetic repair/replacement of the marked woodgrain panel/trim area.
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Warranty image for case 26973, file “LINE 3 (6.jpg”:
- Shows gray wood-look plank flooring inside RV.
- Visible issue appears to be plank seam/gap/edge separation and possible minor surface scuffing or debris along one joint near the right-center area.
- No labels, documents, or screenshot text visible.
- Components involved: interior floor covering/vinyl or laminate plank flooring.
- Repair context likely relates to flooring defect/fitment or finish issue.
- Claim-line linkage: likely supports
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
Claim Lines
complaint
BATHROOM DOOR IS CHIPPED IN TWO PLACES
needs-review • confidence 0.17
complaint
BATHROOM DOOR IS CHIPPED IN TWO PLACES
needs-review • confidence 0.17
complaint
BATHROOM DOOR IS CHIPPED IN TWO PLACES
needs-review • confidence 0.03
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL, COLOR AND BLEND AREA TO COLOR MATCH
needs-review • confidence 0.20
correction
FILL, COLOR AND BLEND AREA TO COLOR MATCH
needs-review • confidence 0.20
correction
FILL, COLOR AND BLEND AREA TO COLOR MATCH
needs-review • confidence 0.03
complaint
SHOWER CURTAIN IS STAIN AND MAKES IT LOOK USED
needs-review • confidence 0.23
complaint
SHOWER CURTAIN IS STAIN AND MAKES IT LOOK USED
needs-review • confidence 0.23
complaint
SHOWER CURTAIN IS STAIN AND MAKES IT LOOK USED
needs-review • confidence 0.09
cause
NOTED ON DAF *47602*
needs-review • confidence 0.17
cause
NOTED ON DAF *47602*
needs-review • confidence 0.17
cause
NOTED ON DAF *47602*
needs-review • confidence 0.00
correction
REMOVE AND REPLACE THE SHOWER CURTAIN WITH NEW ONE
needs-review • confidence 0.23
correction
REMOVE AND REPLACE THE SHOWER CURTAIN WITH NEW ONE
needs-review • confidence 0.23
correction
REMOVE AND REPLACE THE SHOWER CURTAIN WITH NEW ONE
needs-review • confidence 0.06
complaint
BED SHEET IS FULL OD SAW DUST AND WOOD CHIPS
needs-review • confidence 0.23
complaint
BED SHEET IS FULL OD SAW DUST AND WOOD CHIPS
needs-review • confidence 0.23
complaint
BED SHEET IS FULL OD SAW DUST AND WOOD CHIPS
needs-review • confidence 0.06
cause
NOTED ON DAF DONE AT FACTORY THIS IS TO MUCH WOOD TO JUST BRUSH OFF SHEET Page 1 of 2 © 2026 Integrated Dealer Systems *26973* W/O: 26973
needs-review • confidence 0.23
cause
NOTED ON DAF DONE AT FACTORY THIS IS TO MUCH WOOD TO JUST BRUSH OFF SHEET Page 1 of 2 © 2026 Integrated Dealer Systems *26973* W/O: 26973
needs-review • confidence 0.23
cause
NOTED ON DAF DONE AT FACTORY THIS IS TO MUCH WOOD TO JUST BRUSH OFF SHEET Page 1 of 2 © 2026 Integrated Dealer Systems *26973* W/O: 26973
needs-review • confidence 0.03
correction
REMOVE SHEET, CLEAN ALL THE WOOD CHIPS UP OFF BED AND SURROUNDING AREA, WASH AND DRY SHEET.
needs-review • confidence 0.23
correction
REMOVE SHEET, CLEAN ALL THE WOOD CHIPS UP OFF BED AND SURROUNDING AREA, WASH AND DRY SHEET.
needs-review • confidence 0.23
correction
REMOVE SHEET, CLEAN ALL THE WOOD CHIPS UP OFF BED AND SURROUNDING AREA, WASH AND DRY SHEET.
needs-review • confidence 0.06
Evidence Thread
Ashlee Olsen
processor • Apr 10, 2026, 5:04 PM
submitted PA#CLAIM1642
Ashlee Olsen
processor • Apr 13, 2026, 12:35 PM
approved
job 1 .1
job 2 .1
job 3 .2
Stephanie Davis
dealer_or_external • Apr 14, 2026, 11:28 AM
@Tessa C Approved to order a shower curtain for line 1 please
Tessa Coffey
dealer_or_external • Apr 14, 2026, 1:33 PM
@Stephanie D KZ is down right now will check back in an hour
Tessa Coffey
dealer_or_external • Apr 14, 2026, 1:54 PM
@Stephanie D on order 17924
Tessa Coffey
dealer_or_external • Apr 20, 2026, 1:58 PM
@Stephanie D SHOWER CURTAIN IS HERE. S/O SU
Ashlee Olsen
processor • Apr 30, 2026, 4:28 PM
submitted CLAIM1642
Ashlee Olsen
processor • Jun 1, 2026, 3:27 PM
paid $111.78 6/1 check #851734
Claim Files
paid claim.pdf
pdf • Jun 1, 2026, 3:27 PM • 348,521 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26973/paid claim.pdf
paid claim.pdf
pdf • Jun 1, 2026, 3:27 PM • 348,521 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/K-Z RV/26973/paid claim.pdf
COMPLETED WO.pdf
pdf • Apr 30, 2026, 4:05 PM • 513,069 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/K-Z RV/26973/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Apr 30, 2026, 4:05 PM • 513,069 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26973/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Apr 30, 2026, 4:05 PM • 513,069 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/K-Z RV/26973/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Apr 30, 2026, 4:05 PM • 513,069 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/K-Z RV/26973/COMPLETED WO.pdf
WO.pdf
pdf • Apr 10, 2026, 4:03 PM • 409,436 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/K-Z RV/26973/WO.pdf
WO.pdf
pdf • Apr 10, 2026, 4:03 PM • 409,436 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26973/WO.pdf
WO.pdf
pdf • Apr 10, 2026, 4:03 PM • 409,436 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/K-Z RV/26973/WO.pdf
WO.pdf
pdf • Apr 10, 2026, 4:03 PM • 409,436 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/K-Z RV/26973/WO.pdf
WO.pdf
pdf • Apr 10, 2026, 4:03 PM • 409,436 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/5- Pre-Authorizations Approved- TRI/K-Z RV/26973/WO.pdf
WO.pdf
pdf • Apr 10, 2026, 4:03 PM • 409,436 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/K-Z RV/26973/WO.pdf
DAF.pdf
pdf • Apr 10, 2026, 4:03 PM • 724,646 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/K-Z RV/26973/DAF.pdf
DAF.pdf
pdf • Apr 10, 2026, 4:03 PM • 724,646 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26973/DAF.pdf
DAF.pdf
pdf • Apr 10, 2026, 4:03 PM • 724,646 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/K-Z RV/26973/DAF.pdf
DAF.pdf
pdf • Apr 10, 2026, 4:03 PM • 724,646 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/6- Ready To Submit/K-Z RV/26973/DAF.pdf
DAF.pdf
pdf • Apr 10, 2026, 4:03 PM • 724,646 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/5- Pre-Authorizations Approved- TRI/K-Z RV/26973/DAF.pdf
DAF.pdf
pdf • Apr 10, 2026, 4:03 PM • 724,646 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/K-Z RV/26973/DAF.pdf