Claim Detail

parts-photo

- **Image type:** Photo of a computer/work-order screen, not a physical damage photo. - **Visible damage:** No RV/component damage visible in this image. - **Visible document/context:** Dealer service/RO screen showing **Work Order** selected, customer **ALLEN, TIMOTHY**, **Cust # 90047**, email partially visible, **Stock # 10762**, unit described as **2023 TT FOREST RIVER ROCKWOOD**. - **Repair/claim lines visible:** - “COMPLIMENTARY ROOF INSPECTION” - “AWNING STOPS WHEN RETRACTING CHEC

Human interpretation • confidence 0.00

parts-photo

- **Image type/context:** Photo of a computer screen showing a dealer **Work Order - TET** application, not a physical RV damage photo. - **Visible work order linkage:** **Work Order #26953** is clearly shown, matching case context. - **Readable fields/text:** - WO Date: appears **07 APR 26** - Author/Sales ID: **CLP** - Status: **N / NEW** - Location: **IH / IH - IN HOUSE** - Name: **COLE PERKINS** - Customer #: appears **90047** - Job section: “Work Order Jobs – 2 a

Human interpretation • confidence 0.00

parts-photo

- **Visible damage:** No clear close-up damage is visible in this image. The Rockwood travel trailer appears intact from this distance; no obvious dents, cracks, missing parts, or collision damage can be confirmed. - **Parts/components visible:** Rockwood travel trailer side wall, side window, entry/side compartment door, black exterior trim/graphics, awning hardware/arms, roof A/C units/vents, tandem wheels, tongue/jack area. A large SAIA LTL Freight semi-trailer is parked in the foreground. -

Human interpretation • confidence 0.00

parts-photo

Exterior curb/entry side of a Forest River Rockwood Roo Signature travel trailer. Visible components include awning rail/arms, entry door with assist handle, side window, black storage/utility doors, vents, exterior labels, wheel/fender, lower skirt, marker light, and rear bumper area. No clear damage is visible in this image. Sidewall, decals, awning hardware, door, windows, trim, fender, and lower skirt appear generally intact from this distance. Labels are present but mostly unreadable; larg

Human interpretation • confidence 0.00

parts-photo

Visible damage: No clear damage is identifiable in this photo. Exterior front cap and curb-side upper area appear intact; only minor surface specks/reflections visible. Awning hardware at upper right is visible but no definite break/bend can be confirmed from this angle. Parts/components shown: Forest River Rockwood Signature travel trailer front cap, curb-side wall, upper amber marker lights, front tinted window, “RW” decal, black lower front cap, diamond-plate rock guard, A-frame/tongue, safe

Human interpretation • confidence 0.00

parts-photo

- **Unit/area shown:** Forest River Rockwood Signature travel trailer, front cap and roadside/front-left corner. - **Visible components:** molded front cap, large tinted front window, “ROCKWOOD SIGNATURE” graphics, “RW” logo, diamond-plate lower front panel, propane tank cover, A-frame/tongue, tongue jack, safety chains, front clearance lights, roadside wall/entry area and vertical black trim/awning-style hardware. - **Possible damage/concern:** At the upper roadside/front corner near the roof r

Human interpretation • confidence 0.00

parts-photo

- **Visible condition/damage:** Exterior curbside of a Forest River Rockwood Signature travel trailer. The main concern appears to be the **upper awning hardware**: a black awning support/bracket near the roofline is visible and may be incomplete, loose, or missing an attached arm/cover. No clear sidewall cracks or body impact damage visible in this image. - **Parts/components shown:** Power awning assembly along roofline/sidewall, awning roller/rail, upper mounting bracket/support arm area, ent

Human interpretation • confidence 0.00

parts-photo

Rear exterior view of a Forest River Rockwood Signature travel trailer/fifth wheel. - **Visible components:** rear wall panel, black perimeter trim, roof-mounted A/C unit, rear ladder, rear window/cover, rear camera/light assembly near upper center, red clearance/marker lights, taillights, bumper/hitch area, license plate. - **Visible damage/condition:** No clear physical damage is evident in this photo. Rear wall, ladder, lights, and trim appear generally intact from this distance. Any issue w

Human interpretation • confidence 0.00

parts-photo

- **Image content:** Wide exterior side view of a Forest River **Rockwood Signature** fifth-wheel/travel trailer in a dealer lot. - **Visible components:** Curb/side wall with graphics, large slide-out/side section, black awning/slide topper rails across upper side, roof A/C units/vents, window, baggage door, tandem axles/wheels, landing gear/jacks, front hitch/pin area. - **Damage observed:** No clear physical damage is visible in this photo. The image is distant and does not show a close-up de

Human interpretation • confidence 0.00

parts-photo

Visible exterior of a Forest River Rockwood Signature travel trailer, curb/entry side. - **Visible components:** black power awning/roller along roofline, right-side awning arm/vertical support, entry door with window, grab handle, exterior vent/speaker, side windows, baggage/service doors, lower skirt, side marker light, decals. - **Damage observed:** no major damage clearly visible. A small area near the **lower end of the rear/right awning arm or adjacent black vertical trim** appears marked

Human interpretation • confidence 0.00

parts-photo

- **Visible damage:** No obvious physical damage is clearly visible in this photo. Awning/side components appear generally intact from this distance; any defect is not discernible. - **Parts/components shown:** Passenger-side exterior of a Forest River towable RV/travel trailer; black roofline awning assembly/roller or awning rail, awning support arm/bracket, sidewall, tinted window, lower skirting, tandem wheels, rear corner/marker light area. - **Labels/text:** Small exterior warning/ID labels

Human interpretation • confidence 0.00

parts-photo

- **Visible area/parts:** Exterior side/rear quarter of a Forest River travel trailer/RV. Shows upper sidewall, roof edge/gutter area, black awning assembly/rail/roller tube with support arm/bracket, window, wheel, rear corner trim, lower skirt, marker light, and small service/access panel. - **Apparent issue/damage:** Possible awning/roof-edge component concern. The black awning/rail area is photographed from below; no clear break is visible, but there appears to be a small protruding/misaligne

Human interpretation • confidence 0.00

parts-photo

- **Unit/area shown:** Forest River Rockwood Signature fifth-wheel/travel trailer, rear wall and curb-side exterior near roofline. Visible rear ladder, roof A/C/vent area, awning arm, rear bumper, clearance/marker lights, tail lights, side entry door/window. - **Visible damage/concern:** At the **upper rear curb-side roof corner**, black roof edge/corner trim or sealant appears rough/loose/damaged. A small black exterior component on the upper rear wall, likely a rear camera/marker-light related

Human interpretation • confidence 0.00

parts-photo

Exterior curb-side view of a Forest River Rockwood Signature travel trailer. Visible components include the long black power awning assembly/roller and arms, sidewall, slide/side trim, exterior window, wheels, marker light, and utility/service hatch. No obvious physical damage is clearly visible in this image. The awning appears deployed/extended along the side; brackets and arms appear attached. A small round roof fixture/dish/vent is visible above the roofline. Text visible: “ROCKWOOD” and “S

Human interpretation • confidence 0.00

parts-photo

- **Visible area:** Passenger/curb side of a Forest River towable RV/travel trailer, viewed upward along the side wall. - **Components shown:** Large black patio awning assembly with roller/lead rail, awning arms/brackets mounted to side wall, roof edge/gutter area, side wall decals, window, tandem wheels/fender, lower skirt/trim. - **Visible damage/condition:** No obvious wall damage, cracks, or detached panels visible. Awning hardware is extended/deployed; front/right end of awning rail/arm ar

Human interpretation • confidence 0.00

parts-photo

- **Visible unit/area:** Rear curb/driver-side upper exterior of a Forest River Rockwood Signature travel trailer/fifth wheel. View includes rear wall, side wall, roof edge, awning, rear ladder, roof A/C, marker lights, rear camera/light area, bumper, and license plate. - **Visible damage/condition:** No clear impact damage or broken component is visible in this photo. Upper rear/side roof-edge trim and corner molding appear intact from this distance; any defect is not clearly discernible. Image

Human interpretation • confidence 0.00

parts-photo

Visible RV: Forest River Rockwood Signature travel trailer/fifth wheel front curb-side area. Damage/concern visible: - At the upper front curb-side corner, near the roof/front cap transition and adjacent to the awning/upper side rail, there appears to be loose, wrinkled, or displaced trim/sealant material with some light-colored exposed material. - No clear large crack, puncture, or body-panel deformation visible from this distance. - Awning hardware/side rail and front cap corner area are the

Human interpretation • confidence 0.00

parts-photo

- **Visible subject:** Exterior side of a Forest River **Rockwood Signature** travel trailer/fifth wheel, showing the upper sidewall and a long black roofline awning assembly. - **Parts/components visible:** Awning roller/cassette or rolled fabric tube, awning arms/pivot brackets at both ends, upper mounting rail, sidewall graphics, storage compartment door, lower skirt/trim, wheel area. - **Damage observed:** No obvious broken, bent, missing, or detached awning parts are clearly visible in this

Human interpretation • confidence 0.00

parts-photo

Visible RV curb-side exterior, Rockwood/Roo-style Forest River trailer. - **Damage/concern:** Upper front awning hardware appears abnormal: the black awning head/end cap at the top of the front vertical arm looks slightly separated/misaligned with a visible gap/exposed round hardware behind it; possible cracked or loose cover. No clear damage to sidewall, door, graphics, or lower arm visible. - **Parts/components shown:** Power awning roller tube, front vertical awning arm/rail, upper awning he

Human interpretation • confidence 0.00

parts-photo

- **Visible item/context:** Close-up of Forest River RV certification/VIN labels on exterior sidewall/door area; black lower trim and an amber side marker/reflector are partially visible below. - **Damage observed:** No clear physical damage shown. Labels appear weathered/dirty with minor cracking/edge wear, but no component failure is evident in this photo. - **Readable label text:** - Manufacturer: **Forest River, Inc.** - Compliance label: **CARB 93120 P2 and TSCA Title VI Compliant**, co

Human interpretation • confidence 0.00

parts-photo

Close-up of an RV/manufacturer certification/tire information label. No visible damage to a component; image is mainly for identification/specification reference. Visible text/details: - Barcode at left with partial number ending/visible as “4427” (full barcode/number cut off). - Tire information table showing rows: “FRONT,” “REAR,” “SPARE.” - Tire size appears partially readable as “ST225/75…” for front/rear/spare, but full spec is cut off/blurred. - “DATE: 02/28/2023” - Model/identifier: “RLT

Human interpretation • confidence 0.00

parts-photo

{ "case_id": "26953", "file": "IMG_9040.jpg", "visible_item": "Black framed RV window/door glass assembly or related Lippert component, with red gasket/seal visible along one channel.", "visible_damage": "No clear breakage or functional damage visible in this photo. Minor surface scuffs/dust on black frame only.", "labels_text": { "brand_context": "Forest River #10C", "part_description": "HARDWARE-REGALBK-69-FLAT/RX-BTWINWE-FAB-LED-NC LAYS (partially unclear)", "part_number

Human interpretation • confidence 0.00

parts-photo

Photo shows a black RV exterior hardware channel/arm assembly mounted against a white/gray sidewall, likely awning-related. A red wire/LED lead is visible running in the channel. Visible label on part: - “FOREST RIVER #0C” - “0010C-082450” - “HARDWARE - REGAL16 - 69" - FLATBK - A D WIRE - FAB LED - NO LASS” *(some text unclear)* - Part/ID appears: “V000604041” - Lippert Components Inc. compliance text visible - MFG Date: 02/02/23 Condition/damage: - No major breakage or deformation visible in

Human interpretation • confidence 0.00

parts-photo

Warranty image shows a close-up of a black Solera/Lippert component, likely an RV awning/slide topper roller or hardware assembly, with an identification label attached. Visible label/document text: - “V000638193” (appears to be part/assembly number) - Date: “02/21/23” - “FOREST RIVER #100” - “Solera” / “by Lippert Components Inc.” - “Made in the USA” - Other smaller codes are partially obscured/unclear, including “rpo-0019873…” and “701” Visible condition/damage: - No clear physical damage is

Human interpretation • confidence 0.00