Claim Detail

parts-photo

Warranty/parts inquiry image is a photo of a computer work-order screen, not a physical damage photo. - **Visible damage/components:** No RV damage or parts are visible; only software fields and job lines. - **Document/screen text visible:** “Work Order,” “Estimate,” “AR Invoice #,” customer **SIMPSON, SHANE**, email appears **SHANE@EAYONLINE.COM** (unclear), **Cust # 69264**, unit **2022 TT GRAND DESIGN**. Right side shows customer name/address area partially: “Customer SIMPSON, … KINGS…” and

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior side near entry door/steps. Components shown include lower black skirt/side panel, gray sidewall graphics/panels, vertical trim at entry opening, step assembly, and a “Power Solera” awning arm/label on the left. Damage observed: small white scrape/scuff on the black lower skirt panel near the lower center; minor scattered surface marks/chips on the gray/black exterior panels. No obvious structural deformation visible in this image. Step metal shows some rust/discoloration bu

Human interpretation • confidence 0.00

parts-photo

Image shows RV entry area with deployed pull-out steps below the door. - **Visible components:** Entry door/lower door panel, black door frame/threshold trim, exterior wall siding, assist/awning-style vertical arm at left, retractable aluminum step assembly with side brackets/rails. - **Visible damage/condition:** Significant rust/corrosion on the steel step frame, side brackets, pivot/rail areas, and lower cross tube. Some surface scuffs/scratches on black lower trim and door-frame area; door

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior curb/side area with entry steps at left and a black baggage/compartment door at right. Components visible: gray/black sidewall with white/gray horizontal graphics/decals, black lower skirt panel, compartment door frame/gasket, latches/lock, awning/rail or trim above door, and a stabilizer/leveling jack foot/bolt underneath. Damage/condition observed: light scuffing/scratches on the black lower skirt area, especially below/near the compartment door and lower right area; small

Human interpretation • confidence 0.00

parts-photo

Visible image summary for case 26853 / IMG_5121.JPG: - **Area shown:** Front tongue/A-frame area of a travel trailer/RV. - **Visible components:** Propane tank cover, electric tongue jack/post, safety chains, A-frame coupler structure, battery boxes on curb/passenger side, front sidewall/graphics, stabilizer/landing foot area. - **Labels/text visible:** “Lippert Components” sticker on the A-frame. Background RVs show brand names such as “Connect,” “Fuzion,” and “Cedar Creek,” but they are not p

Human interpretation • confidence 0.00

parts-photo

- **Visible subject:** Grand Design **Transcend Xplor** travel trailer being towed by a red pickup in a dealership/lot setting. - **Visible components:** Curb/roadside exterior wall, slide-out/side window area, entry/compartment doors, lower skirting, tandem axles/wheels, front A-frame/tongue, propane/battery area, roof vents and rooftop A/C units. - **Damage observed:** No clear damage is visible from this wide exterior photo. Image is distant and partially obstructed, so small defects cannot b

Human interpretation • confidence 0.00

parts-photo

- **Image content:** Wide outdoor dealership/lot scene with multiple RVs/travel trailers in background. Foreground shows a red pickup towing/parked in front of a white/gray Grand Design-style travel trailer. - **Visible unit/labels:** Large side label on trailer reads **“TRANSCEND XPLOR”**. Other distant RV branding/signage is partially visible but not reliably legible. - **Damage observed:** No clear warranty-related damage is visible in this photo. Image is too distant to inspect specific part

Human interpretation • confidence 0.00

parts-photo

- **Visible damage:** Black roofline/upper side trim or awning rail on curb side appears loose/bowed and partially separated near the upper front/right area above the entry door. End/trim piece is protruding outward/downward. No clear sidewall cracking visible. - **Components shown:** RV curb-side exterior wall, entry door, grab handle, steps, black lower skirt/graphics, storage/baggage door, roof edge gutter/trim/awning rail, awning hardware/arm area. - **Labels/text visible:** “Power Solera” o

Human interpretation • confidence 0.00

parts-photo

Image appears to be a photo of a computer screen showing a service/repair order, with a reflection of a workshop/office in the top portion. - **Visible damage:** No clear physical damage is visible. The lower-left area shows part of an RV exterior graphic/side panel with an amber side marker light, but no obvious defect can be confirmed from this image. - **Parts/components visible:** RV exterior side wall/graphics, amber clearance/marker light; computer service-order interface. - **Readable do

Human interpretation • confidence 0.00

parts-photo

Image shows the upper rear/side exterior of a Grand Design RV/trailer. - **Visible damage/condition:** Black roof-edge/gutter/trim rail along the top side appears uneven/wavy, with a section near the rear corner protruding or separated outward. Possible loose end cap/trim at the rear upper corner. No obvious wall panel cracking or impact damage visible. - **Parts/components visible:** Exterior sidewall siding, black roof edge/gutter trim, rear corner trim, roof ladder/handle at rear roofline, s

Human interpretation • confidence 0.00

parts-photo

- **Visible damage/condition:** Exterior RV side shown. At the upper roof/side edge near the front radius, the black roof/gutter/edge trim appears slightly uneven or protruding at the corner; possible loose/misaligned trim or sealant area. No obvious cracks, holes, or panel damage visible from this distance. - **Parts/components visible:** RV sidewall with horizontal siding/graphics, black roof edge/gutter molding, vertical corner/side trim, lower exterior storage compartment door with latch h

Human interpretation • confidence 0.00

parts-photo

- **Visible area:** Exterior curb/road side of a Grand Design towable RV, showing upper sidewall, black horizontal/vertical trim pieces, roof-edge gutter/rail, exterior vents, large window, lower skirt, fender, and tandem wheels. - **Damage/condition observed:** No clear impact damage, cracks, or broken components visible in this photo. Black trim and sidewall panels appear installed; any fitment issue is not clearly confirmable from this angle. Minor dirt/scuffing on lower trim/fender/wheels. -

Human interpretation • confidence 0.00

parts-photo

Exterior side of a Grand Design RV/travel trailer, viewed along the wall and roofline. Visible components include black-framed windows, vertical black slide/trim or awning support, upper roof/awning rail/gutter trim, side utility/access panel with vent, lower skirting, fender area, and rear marker light. No obvious impact damage, cracks, dents, missing parts, or detached trim are clearly visible in this image. The upper black rail/roof-edge trim appears continuous from this angle, but the photo

Human interpretation • confidence 0.00

parts-photo

- **Unit/area shown:** Grand Design **Transcend Xplor** travel trailer, rear curb/driver-side corner and upper rear wall/sidewall area. - **Visible components:** Rear access ladder with round standoff mounts, rear windows, clearance/marker lights, tail lamps, rear storage/utility hatch, spare tire/bumper area, side windows, exterior siding/trim. - **Damage observed:** No obvious major damage, cracks, dents, or missing parts visible from this distance. Possible area of interest is the **upper rea

Human interpretation • confidence 0.00

parts-photo

Warranty image review (IMG_5128.JPG, case 26853): - **Visible area:** Exterior curb/road side of a Grand Design RV/travel trailer, showing upper sidewall, roof-edge gutter/trim, black vertical trim, windows, lower skirt, wheel/fender area, rear utility/access door, and side marker light. - **Damage observed:** No obvious impact damage, cracks, missing panels, or deformation visible in this photo. Minor cosmetic streaking/dirty runoff is visible below the upper trim/gutter area and on sidewall s

Human interpretation • confidence 0.00

parts-photo

Exterior front/roadside view of a Grand Design Transcend travel trailer. Visible components include front cap with “TRANSCEND” graphics, amber clearance/marker lights, black front lower rock guard/trim, sidewall radius trim, front storage/utility door, A-frame tongue, propane tank cover, battery box, jack, safety chains, and breakaway cable/wiring. Visible issue: no clear damage is apparent in this image. The front cap/sidewall and trim appear intact from this distance; minor dirt/streaking is

Human interpretation • confidence 0.00

parts-photo

- **Visible damage:** At the upper roadside roof/sidewall edge, the black roof-edge/gutter/trim rail appears lifted or separated near the front curved roof transition. Possible loose/end cap or distorted rail; no clear cracks in sidewall visible. - **Parts/components shown:** Exterior corrugated sidewall, black upper roof-edge trim/gutter/rail, front roof radius trim, side windows, entry door, exterior storage/baggage door, lower skirt/graphics, wheel area. - **Labels/text visible:** “TRANSCEND”

Human interpretation • confidence 0.00

parts-photo

- **Visible unit/area:** Passenger/curb-side exterior of a Grand Design **Transcend Xplor** travel trailer. - **Labels/text visible:** “**TRANSCEND**” and “**XPLOR**” side decals; small caution label near lower utility port not readable. - **Components visible:** Upper black roof-edge/gutter/trim rail, white corrugated sidewall panels, large side window, smaller windows, exterior vents/access panels, vertical corner/trim strip, lower black skirt/rock guard, amber marker light, wheels/fender area

Human interpretation • confidence 0.00

parts-photo

Grand Design Transcend Xplor travel trailer exterior, curb/side wall view near front roof radius. - **Visible damage:** Black roof/side edge trim or molding at the upper front curved corner appears separated/lifted and possibly cracked or deformed at the joint near the roofline. No clear wall panel damage visible from this distance. - **Components shown:** Front/side exterior wall panels, black vertical corner/roof trim, upper roof edge/gutter-style trim, amber clearance/marker lights, side win

Human interpretation • confidence 0.00

parts-photo

Visible exterior of a Grand Design Transcend Xplor travel trailer, curb/side wall area. Components shown include white corrugated sidewall siding, black roof-edge/gutter/awning-rail trim, black vertical and horizontal accent trim, side windows, black louvered vents/access panels, fender/wheels, marker light, and rear/side lower skirt. Damage: No clear crack, separation, missing part, or impact damage is visibly confirmed in this photo. The image appears intended to show the long upper black roo

Human interpretation • confidence 0.00

parts-photo

Exterior curb-side view of Grand Design travel trailer near entry door. - **Visible damage/issue:** At the upper roof/sidewall edge toward the front/right of image, a black roof-edge/gutter/trim or awning-rail area appears lifted, bowed, or loose from the sidewall. No clear cracks or impact damage visible elsewhere. - **Parts/components shown:** Black Solera awning arm and roller assembly, exterior vent, entry door with grab handle, fold-out entry steps, lower baggage/utility door, sidewall sid

Human interpretation • confidence 0.00

parts-photo

- **Image type/context:** Close-up of RV federal certification/weight/tire information label; photo is significantly out of focus. - **Visible damage:** No physical damage or failed component visible in this image. This appears to be documentation/ID evidence only. - **Components/labels shown:** Manufacturer compliance/VIN label on a black surface, likely trailer frame/door jamb area. - **Readable text (partial/conservative):** - “MANUFACTURED BY / FABRIQUE PAR …” - GVWR/PNBV: **3626 kg (799

Human interpretation • confidence 0.00

parts-photo

Visible RV curb-side exterior of a Grand Design Transcend Xplor travel trailer. - **Visible components:** black patio awning roller/fabric along upper sidewall, awning front head/end cap and vertical arm, entry door with grab handle, fold-out steps, exterior vent, utility/access panels, side marker light. - **Damage observed:** No clear damage is visible in this wide photo. Awning fabric/roller and front arm appear installed; no obvious tear, bent arm, broken bracket, or detached component can

Human interpretation • confidence 0.00

parts-photo

- **Visible item:** Close-up of an RV/travel trailer certification/owner information label on a black textured surface. - **Damage observed:** No physical damage or failed component visible in this image; photo is mainly documentation/ID label. Label is somewhat blurred and partially cropped. - **Readable label text:** “SEE OWNER’S MANUAL FOR ADDITIONAL INFORMATION,” French translation below, “DATE: 1/2020,” “Travel Trailer,” “KPA (80 PSI/LPC) - SINGLE,” partial “4400 LB,” and a vertical number

Human interpretation • confidence 0.00