Claim Detail

parts-photo

- **Visible area:** Driver/side exterior of a motorhome/RV with side windows, storage compartment doors, graphics, and an upper black awning/slide-topper roller assembly near roofline. - **Visible damage/condition:** The upper awning/slide-topper hardware appears abnormal at the forward/mid bracket area: the black support arm/bracket/hinge assembly looks loose, misaligned, or partially detached from the roller/tube area. No obvious torn fabric is visible. Exterior sidewall shows dirt/water strea

Human interpretation • confidence 0.00

parts-photo

Rear exterior of Grand Design “Vista LX” RV/travel trailer. Visible components: - Rear cap/wall with upper roof radius/trim area - Rear ladder (black) - Upper red clearance/marker lights - Center rear camera/marker housing area - Tail light assemblies - Rear cargo/bike rack platform - License plate: Tennessee, “BGW 8669” - Dealer plate frame/label: Camping World Visible condition/damage: - Heavy white residue/peeling or failed coating/sealant along the upper rear cap/roof edge, especially left

Human interpretation • confidence 0.00

parts-photo

- **Visible area:** Passenger/entry side exterior of a Grand Design “VISTA LX” motorhome/trailer, showing entry door, grab handle, step assembly, windows, storage/utility compartment doors, vents, exterior light, graphics, and roofline awning. - **Damage/condition observed:** No clear close-up damage is visible. The black awning/awning roller assembly along the upper side is visible; right end cap/bracket area can be seen but any defect is not clearly identifiable from this distance. Beige/tan d

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior sidewall, curb/road side, with black awning assembly along roofline, multiple exterior vent/access panels, storage doors, window, wheel/tire, and gray/blue graphics. - **Visible damage/condition:** Irregular tan/beige discoloration or repair/paint patch on sidewall around/below the **“VISTA LX”** badge; appears mismatched to surrounding wall finish. Some vertical staining/dirt streaking near rear seam and lower panels. No clear cracks or impact damage visible in this photo.

Human interpretation • confidence 0.00

parts-photo

- **View/area:** Front exterior of a Winnebago Class A motorhome/RV, focused on windshield, upper front cap, clearance lights, and front fascia. - **Visible condition/damage:** No clear impact damage visible. Upper front cap/roof edge has snow/ice accumulation and dirt streaking down the cream-colored front cap. Windshield appears intact; wipers, mirrors, grille, and lights appear present. Any seam/roof-cap issue is not clearly confirmed from this distance. - **Parts/components visible:** Large

Human interpretation • confidence 0.00

parts-photo

- **Visible unit/area:** Front driver-side upper corner of a Class A motorhome/RV, showing windshield, front cap, driver side wall, awning arm/rail, mirror, marker/clearance lights, wipers, grille, headlights, and side windows. - **Visible damage/condition:** Brown vertical staining/water streaks are visible on the cream front cap/roof radius area, especially below/around the upper amber clearance light and along the front roof edge. Light dirt/staining also present on lower front fascia. No obv

Human interpretation • confidence 0.00

parts-photo

**Image review – IMG_5067.JPG (Grand Design / case 26840 / parts inquiry)** - **Visible area:** Passenger-side exterior of motorhome/RV around entry door, windows, storage doors, vents, graphics, steps, and awning assembly. - **Primary components shown:** Black patio awning roller/tube along upper sidewall, vertical awning support arm/bracket at right, entry door with window and handle, exterior light above door, slide/sidewall window, storage compartment doors, fold-out entry steps. - **Possib

Human interpretation • confidence 0.00

parts-photo

- **Visible scene:** Wide outdoor dealership/RV lot view with many RVs parked in background; cloudy sky dominates image. Foreground is concrete/asphalt drive with grass edges. - **Primary components/parts visible:** Multiple RVs/trailers and a beige Class A motorhome on right; propane tank and small wooden shed near center-left; parking lot/light pole. - **Visible labels/text:** Beige motorhome appears labeled **“VISTA LX”**. Background RV branding partially visible, including **“Cougar,” “Astor

Human interpretation • confidence 0.00

parts-photo

Photo shows exterior rear/curb-side upper corner of a motorhome/RV labeled “VISTA LX.” Visible components include rear clearance lights, rear wall/cap, roof edge/trim, vertical corner molding/seam, sidewall graphics, awning hardware/roller, side window, exterior vents/access panels, rear taillight, and rear cargo/bike rack. Visible condition/damage: snow/ice on roof and rear bumper area; multiple vertical dirty water/ice streaks running down from roof edge and rear/side corner seams. Possible s

Human interpretation • confidence 0.00

parts-photo

Exterior passenger-side RV wall shown with black awning assembly/roller arms, slide-out/sidewall seams, storage compartment doors, window, wheel, exhaust, graphics, and roof/upper trim edge. Visible condition/damage: - Long vertical tan/brown water/runoff staining down the sidewall, especially below the upper roof/awning rail area and near the vertical seam/right awning arm. - Additional dirt/oxidation or residue along the upper roof edge/trim. - No clear cracks, punctures, detached panels, or

Human interpretation • confidence 0.00

parts-photo

- **Visible unit/area:** Grand Design “Vista LX” motorhome/RV, rear passenger-side corner and curb-side wall. - **Components shown:** Rear ladder, rear cap, roof edge/corner trim, red clearance/marker lights, tail lamps, rear cargo carrier, side awning/roller and awning arms/brackets, exterior storage doors, side graphics/decals. - **Visible damage/condition:** No clear impact damage or broken parts visible in this photo. There is snow/ice on the roof edge and rear bumper/carrier area, plus wate

Human interpretation • confidence 0.00

parts-photo

- **Unit/area shown:** Exterior side wall of a Grand Design “VISTA LX” motorhome/RV, curb/side wall area with window, awning, vents, storage doors, graphics, and rear wheel. - **Visible issue/damage:** Large irregular tan/beige discoloration or staining on the sidewall surrounding/below the “VISTA LX” badge, extending downward. Additional vertical tan streaking visible near the rear corner/slide area and along lower seams. No obvious cracks, holes, impact damage, or missing parts visible in this

Human interpretation • confidence 0.00

parts-photo

- **Visible unit/area:** Driver-side/front side of Class A motorhome, upper sidewall and window area, with awning/slide topper hardware along roofline. - **Visible damage/condition:** Multiple vertical brown/tan streaks running down the cream exterior sidewall and over/near the front side window, consistent with water runoff, dirt/rust staining, or possible seal/gutter drainage issue. No clear crack, hole, impact damage, or detached panel visible in this photo. - **Parts/components shown:**

Human interpretation • confidence 0.00

parts-photo

Visible image content for case 26840 / IMG_5064.JPG: - Close-up of a vehicle instrument cluster/dash panel behind a clear lens. - Warning indicators illuminated: - Red battery/charging system icon. - Amber check-engine / malfunction indicator icon. - Gauges/components visible: - Tachometer labeled “RPM X1000,” needle near 0 RPM. - Speedometer scale partially visible, near 0 mph. - Gear selector display: “P R N D 4 2 1,” with red indicator at/near Park. - Digital message/odometer are

Human interpretation • confidence 0.00

parts-photo

Exterior passenger-side view of a Grand Design motorhome/RV, badged “VISTA LX.” Visible components include slide-out room sidewalls, awning/slide topper roller assemblies and brackets along the roofline, vertical slide seals/trim, exterior storage/service doors, fuel/utility port, wheel/tire, graphics/decals, and warning labels. Visible issue: long brown vertical streaking/staining below an upper seam/slide area near the center of the image, suggesting water runoff or possible leak path. Additi

Human interpretation • confidence 0.00

parts-photo

- **Image quality/subject:** Very blurry close-up of a vehicle/RV certification/weight label, likely on an interior door jamb or cabinet/entry area. - **Visible components:** White printed **Occupant and Cargo Carrying Capacity** label; adjacent black/orange warning label partially visible. - **Readable text:** “OCCUPANT AND CARGO CARRYING…”, “VIN: 1F65F5DY7H0A13344” (best read, verify), “COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOULD NEVER EXCEED: 1221 kg or 2694…”, “safety belt equipped sea

Human interpretation • confidence 0.00

parts-photo

Image shows the front/driver-side upper area of a Class A motorhome. - **Visible condition/damage:** Tan/brown vertical water streaking and grime running down the cream exterior wall, especially below the roof/upper front cap seam and around the windshield area. No clear crack, impact damage, or broken glass visible. Possible concern is water runoff/leak staining from roof edge/gutter/front cap seam, but leak source is not confirmed from image alone. - **Parts/components visible:** Front cap/up

Human interpretation • confidence 0.00

parts-photo

- **Visible damage:** No clear damage or failed component visible. Image is distant/low-detail and mostly sky; exterior RV side appears generally intact from this view. - **Visible parts/components:** Passenger-side exterior of a beige Class A motorhome/RV, side awning hardware/arms, roof A/C unit, roof vent/dome, windows, exterior storage/utility compartment doors, sidewall graphics/decals, wheels. Other RVs in dealer lot/background. - **Labels/text visible:** “VISTA LX” on the side of the fore

Human interpretation • confidence 0.00

parts-photo

Warranty work order document photo. - **Document/labels visible:** W/O **26840**, appointment **17 MAR 2026 10:00am**. Customer **MOODY, CONNIE**, address in Bullsgap, TN. Location **IH**. - **Job #1 - External:** Status **In Progress**. Complaint text partially visible: “CS THAT THE SLIDE IS INOP WE JUST DID A MO…” indicating slide is inoperative after recent work. Other service line: code **SSE**, description **SHOP SUPPLIES EXTERNAL**. - **Job #2 - External:** Status **In Progress**. Com

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior curb/driver-side slide-out area with a black slide-topper/awning roller mounted along the top of the slide. Two black mounting brackets/arms and white vertical slide trim are visible. The topper fabric/roller appears present and extended/retracted normally; possible concern is at the left end/bracket area where hardware looks slightly irregular/misaligned, but no clear break is visible from this photo. Beige sidewall, windows, compartment doors, graphics, wheel, and exhaust p

Human interpretation • confidence 0.00

parts-photo

- **Visible area:** RV slide-out/roof edge area with white roof membrane, sidewall/trim strip, black rubber seal/wiper, and an aluminum/white rail or gutter/awning-style extrusion. - **Damage observed:** The long edge rail/trim appears loose or separated from the roof/sidewall seam, leaving an open gap with exposed fasteners/understructure. Sealant along the seam looks aged/dirty and possibly failed. No obvious tear in the main roof membrane is visible from this angle. - **Parts/components likel

Human interpretation • confidence 0.00

parts-photo

- **Visible damage/condition:** View from RV roof edge down along a patio awning. The awning fabric/cover area near the roof/awning rail appears exposed and dirty/stained along the full length; possible separation or missing/loose protective cover/insert at the top edge. No clear tear is visible from this angle. - **Parts/components shown:** Roof membrane edge, side gutter/awning rail, awning roller tube with dark fabric wrapped on it, black awning end cap and support arm assembly, exterior side

Human interpretation • confidence 0.00

parts-photo

Image is very blurry and mostly shows grass/road with only the far right edge of an RV visible. - **Visible components:** Exterior side/rear corner of a light-colored Grand Design RV; several compartment/access doors with trim outlines; red vertical marker/taillight; small vent/grille near lower side; black latch/fixture near upper edge. - **Damage observed:** No clear damage can be confirmed from this image due to blur and limited framing. No obvious cracks, dents, missing parts, or separation

Human interpretation • confidence 0.00

parts-photo

Image shows a close-up of stacked service/repair paperwork with a brass key in the foreground; no RV damage or component failure is directly visible. Visible document text includes: - “Tri-Am RV Center of East Tennessee, Inc” - “1202 IDELL ROAD, BULLS GAP TN 37711” - “Ph: 877-635-1167 Fax: 423-235-1176” - “WWW.TRIAMRV.COM” - Appointment date appears: “17 MAR 2026 - Time: 10:00am” - Stock description: “2017 A WINNEBAGO VISTA LX” - Serial/VIN visible: “1F65F5DY7H0A13344” - Mileage: “0” - Note lin

Human interpretation • confidence 0.00