Claim explorer / evidence thread
Claim 26831
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
11
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
2 docs / 7 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26831/line 1 tag requested.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Apr 9, 2026, 2:34 PM • processor • paid $271.39 4/7 check #3136461
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Image shows the identification/warning label on an FIC electric trailer jack mounted on the trailer A-frame/tongue area.
- **Component:** FIC 12V DC capacity electric trailer jack, black cylindrical jack housing with power wire/conduit visible.
- **Visible label/tag:** White serial/model tag appears to read **“202504-535951”**; label below/near it says **“Model FIC-ETJ-4”** or similar (partially blurry).
- **Warnings/text visible:** “WARNING,” “3500-LB. 12V DC CAPACITY ELECTRIC TRAILER JACK,” p
Human interpretation • confidence 0.00
supporting-image
Claim image LINE 1 for case 26831 shows the trailer tongue/front propane area.
- Visible components: dual propane cylinders, regulator/hoses, black A-frame tongue, coupler, tongue jack with black plastic head cover and wiring/cable.
- Visible damage/condition: the tongue jack head cover appears scuffed/weathered with streaking on the front face; no obvious breakage, deformation, or missing pieces visible from this angle. Cable/cord is hanging along the jack.
- Labels/text: propane cylinder safe
Human interpretation • confidence 0.00
supporting-image
Warranty image for case 26831 / LINE 1 shows a digital multimeter being used at the trailer tongue/frame wiring area. The meter display appears to read approximately **13.7V**, suggesting an electrical/charging/battery voltage diagnostic. Visible components include black frame/tongue metal, wiring/loom, a cable or breakaway-style lead, fasteners, and adjacent black painted body/frame surface with water droplets. No clear physical damage is visible in this photo; it primarily documents electrical
Human interpretation • confidence 0.00
supporting-image
Warranty image for claim line 1 shows the trailer A-frame/tongue area with propane cylinders and the front electric tongue jack/coupler assembly.
- **Visible damage:** The black plastic housing/cover on the tongue jack head appears cracked, split, or deformed along the upper/left edge, with a separated/open seam visible. Surface scuffs are also present.
- **Components shown:** Electric tongue jack head and post, A-frame coupler, safety/tongue hardware, propane tanks with hoses/regulator area, t
Human interpretation • confidence 0.00
supporting-image
Photo shows a digital multimeter placed on/near a black trailer A-frame/tongue area with wiring and conduit visible. The meter probes are connected to nearby wiring/metal contact points, apparently checking electrical output/voltage. Display appears to show a low/near-zero reading, but exact value is unclear due to glare.
Visible components: black painted frame rail/coupler structure, bolts, wire loom, loose/connected wiring, multimeter with red/black leads. No obvious physical damage is visibl
Human interpretation • confidence 0.00
supporting-image
- **Visible area/components:** Front A-frame/tongue of a nuCamp trailer with **two white LP/propane cylinders**, cylinder hold-down brackets, hoses/regulator area, and a **black electric tongue jack** centered between tanks. Diamond-plate lower front panel/body visible behind.
- **Visible condition/damage:** No obvious structural damage to the propane bottles or tongue jack is visible. Right-side LP/regulator/wiring area appears exposed/loose, with red/black leads or small device resting near th
Human interpretation • confidence 0.00
supporting-image
Image shows the top/head of a black FIC electric trailer tongue jack mounted on the trailer A-frame.
- **Visible components:** FIC-branded jack head/cover, manual crank access cap, rocker switch, front light/lens, mounting area with threaded post visible behind.
- **Labels/text:** Raised **“FIC”** logo on the jack housing; rocker switch marked with **I/O** symbols; faint “DOWN” marking on center control/cover.
- **Damage condition:** No clear physical damage visible in this photo; appears to be
Human interpretation • confidence 0.00
Claim Lines
complaint
CUSTOMER WAS TRYING TO RAISE THE JACK AND COULD NOT GET IT TO WORK AT ALL.
needs-review • confidence 0.20
complaint
CUSTOMER WAS TRYING TO RAISE THE JACK AND COULD NOT GET IT TO WORK AT ALL.
needs-review • confidence 0.20
complaint
CUSTOMER WAS TRYING TO RAISE THE JACK AND COULD NOT GET IT TO WORK AT ALL.
needs-review • confidence 0.03
cause
TECH DETERMINED THE FRONT JACK IS FAULTY AND WILL NOT WORK AS DESIGNED
needs-review • confidence 0.23
cause
TECH DETERMINED THE FRONT JACK IS FAULTY AND WILL NOT WORK AS DESIGNED
needs-review • confidence 0.23
cause
TECH DETERMINED THE FRONT JACK IS FAULTY AND WILL NOT WORK AS DESIGNED
needs-review • confidence 0.06
correction
REPLACE THE FRONT JACK AND TEST WOODS, SHANNON Customer #: 93780
needs-review • confidence 0.23
correction
REPLACE THE FRONT JACK AND TEST WOODS, SHANNON Customer #: 93780
needs-review • confidence 0.23
correction
REPLACE THE FRONT JACK AND TEST WOODS, SHANNON Customer #: 93780
needs-review • confidence 0.06
Evidence Thread
Ashlee Olsen
processor • Mar 13, 2026, 2:11 PM
submitted PA#2609159
Ashlee Olsen
processor • Mar 13, 2026, 2:59 PM
@Stephanie D WO 26831 FR feedback:
Feedback03/13/2026aconsiglio@forestriverinc.comHello, please provide pictures of the following. 1. A photo of the head of the jack clearly showing the FIC logo 2. A photo of the complete jack 3. A photo of the serial number
Ashlee Olsen
processor • Mar 16, 2026, 11:14 AM
approved .5
Stephanie Davis
dealer_or_external • Mar 17, 2026, 9:21 AM
@Tessa C Approved to order a front jack for line 1
Tessa Coffey
dealer_or_external • Mar 17, 2026, 9:32 AM
@Stephanie D on order 17827
Tessa Coffey
dealer_or_external • Mar 19, 2026, 11:48 AM
@Stephanie D jack is here out in bay
Stephanie Davis
dealer_or_external • Mar 20, 2026, 8:56 AM
In the service folder to go on stock unit 11271
Ashlee Olsen
processor • Mar 30, 2026, 4:14 PM
submitted C#2609159
Ashlee Olsen
processor • Apr 9, 2026, 2:34 PM
paid $271.39 4/7 check #3136461
Claim Files
completed wo.pdf
pdf • Mar 30, 2026, 2:14 PM • 392,197 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26831/completed wo.pdf
WO.pdf
pdf • Mar 13, 2026, 1:41 PM • 389,405 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26831/WO.pdf