Claim explorer / evidence thread
Claim 26827
TRI 1202 • Ashlee • Warranty Checks • forest-river
risk 0.35
deadline Approaching deadline
images 8
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Approaching deadline
178d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
178d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
9
missing_unit_id_photo
Deadline Status
Approaching deadline
178 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 1 • RO lines 3 • human-described photos 0 • 3C red • reconciliation reconciled • linked side comments 0
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comments not linked • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
18
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Oct 31, 2026, 2:54 AM.
Indexed evidence
5 docs / 16 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=8; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo • Unit 2025 Forest River • VIN 4X4TRLL24SZ195532
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Forest River 2026
Timeline
First seen May 7, 2026, 5:05 AM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
10 indexed side comments on this claim.
Latest visible thread signal
Apr 30, 2026, 1:05 PM • processor • done
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Claim line 1 image shows a close-up of an interior/underside component area with a white barcode label attached to a textured brown/gray surface. The label text appears to read approximately “CX40A24ETVDCS-0824-136-0084” beneath the barcode. A white plastic/bracket-like piece is visible at the bottom, and a vertical seam/edge or adjacent trim/wiring is visible on the right. No clear physical damage is visible in this photo; image mainly documents the component/serial label for the warranty claim
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
Image shows the rear panel of a Connex TV/monitor with manufacturer safety/model labels and ventilation slots.
- Visible component: Connex unit rear casing, model label, warning label, screw/fastener area, lower vent grille.
- Label text visible: “connex”; Model: “CX40A24ETVDCS” (appears); rating “DC 12V”; power consumption “74W”; USB “DC 5V”; FCC marking; “Made in China”; electric shock/service warning language.
- Damage observed: No clear physical damage visible in this photo. Rear cover, lab
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
Image shows an exposed metal appliance/fixture frame inside an RV cabinet area, likely related to claim line 1.
- **Visible components:** Large metal mounting/frame assembly, central rectangular electrical/control unit or appliance back panel, vertical support rails, screws/fasteners, wire harnesses, red/black wiring, blue loose lead, and black corrugated conduit exiting right side.
- **Visible damage/issue:** No obvious broken metal or impact damage visible. Wiring appears exposed/loose during
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
Claim line linkage: File name indicates Line 1.
Visible parts/components:
- Close-up of an aluminum/metal frame or track assembly, likely a door/window/shower enclosure frame component.
- Vertical metal channel/rail with adjacent panel surface.
- Bottom corner bracket/track area with visible screws/fasteners.
- Black seal/gasket or spacer at the lower inside corner.
Labels/text:
- White sticker on the metal frame reads: “CS43240LL-2”.
Visible damage/condition:
- No obvious crack or major brea
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
Claim line 1 image shows an RV interior cabinet/door area, likely a mirrored or glossy cabinet door with a wood side panel and hinge/hardware visible at lower right. The visible issue appears to be a gap or misalignment at the upper cabinet/trim corner where the vertical wood panel meets the overhead panel/ceiling area. No readable labels, tags, or document text are visible. Image is blurry/reflective, so damage extent is unclear; likely supports a repair claim for cabinet/trim adjustment or rea
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
Image for claim line 1 shows a close-up of an interior cabinet/door area with a reflective glass or mirror panel and metal hinge/bracket hardware mounted near a light wood wall/panel. The visible concern appears to be at the upper/side edge of the glass/mirror panel where the trim/seal looks uneven or slightly separated/misaligned. A faint vertical mark/scuff is visible on the adjacent tan panel behind it. No readable labels, part numbers, or document text are visible. Repair context likely rela
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
Warranty claim image (LINE 1):
- **Visible item/component:** Flat-screen TV mounted/recessed in a light wood entertainment cabinet inside an RV.
- **Visible condition/damage:** TV screen appears unusually cloudy/hazy with poor visibility/reflection; no clear cracks or impact damage visible. Possible screen/display defect or protective-film/clouding issue, but exact cause unclear from photo.
- **Surrounding parts:** Wood cabinet frame, upper mounting/hinge hardware, adjacent cabinet door/hardwar
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
Warranty claim image (Line 1) shows an RV interior cabinet/closet area with a framed mirrored or glossy sliding/hinged door panel next to a light wood side panel. A black metal hinge/bracket or latch plate with a visible screw is mounted near the lower right edge.
Visible issue: possible loose/misaligned door frame or hinge/latch hardware; the photo is blurry and reflective, so no clear crack, break, or missing part is confirmed.
Parts/components visible: wood cabinet panel, framed mirror/glas
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
Claim Lines
complaint
CUSTOMER NOTICED WHEN THEY REMOVED THE PLASTIC ON THE TV IT IS SCRATCHED IN THE UPPER RIGHT CORNER
needs-review • confidence 0.26
complaint
CUSTOMER NOTICED WHEN THEY REMOVED THE PLASTIC ON THE TV IT IS SCRATCHED IN THE UPPER RIGHT CORNER
needs-review • confidence 0.26
complaint
CUSTOMER NOTICED WHEN THEY REMOVED THE PLASTIC ON THE TV IT IS SCRATCHED IN THE UPPER RIGHT CORNER
needs-review • confidence 0.09
cause
TV SCRATCHED WHEN INSTALLED
needs-review • confidence 0.17
cause
TV SCRATCHED WHEN INSTALLED
needs-review • confidence 0.17
cause
TV SCRATCHED WHEN INSTALLED
needs-review • confidence 0.00
correction
REMOVE CURRENT TV AND REPLACE WITH NEW ONE DEEL, MARY Customer #: 93765
needs-review • confidence 0.17
correction
REMOVE CURRENT TV AND REPLACE WITH NEW ONE DEEL, MARY Customer #: 93765
needs-review • confidence 0.17
correction
REMOVE CURRENT TV AND REPLACE WITH NEW ONE DEEL, MARY Customer #: 93765
needs-review • confidence 0.00
Evidence Thread
Ashlee Olsen
processor • Mar 13, 2026, 11:53 AM
@Stephanie D Good morning! Can you upload the work order for this one please?
Ashlee Olsen
processor • Mar 13, 2026, 2:15 PM
submitted PA#2609168
Ashlee Olsen
processor • Mar 13, 2026, 2:59 PM
approved .5
Stephanie Davis
dealer_or_external • Mar 13, 2026, 4:02 PM
@Tessa C Approved to order the following,
Line 1 : exact tv replacement
Tessa Coffey
dealer_or_external • Mar 16, 2026, 8:55 AM
@Stephanie D ON ORDER 17823
Tessa Coffey
dealer_or_external • Mar 19, 2026, 11:58 AM
@Stephanie D tv here out in bay
Stephanie Davis
dealer_or_external • Mar 20, 2026, 9:00 AM
contacted customer for replacement
Ashlee Olsen
processor • Apr 6, 2026, 11:24 AM
submitted C#2609168
Ashlee Olsen
processor • Apr 22, 2026, 3:55 PM
paid $829.43 4/21 check #3140554
Stephanie Kendziorski
processor • Apr 30, 2026, 1:05 PM
done
Claim Files
26827,26851,26913 PAID CHECK.pdf
pdf • Apr 28, 2026, 9:34 AM • 418,658 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Forest River 2026/26827,26851,26913 PAID CHECK.pdf
COMPLETED WO.pdf
pdf • Apr 3, 2026, 4:40 PM • 412,048 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26827/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Apr 3, 2026, 4:40 PM • 412,048 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/26827/COMPLETED WO.pdf
LINE 1.pdf
pdf • Mar 13, 2026, 9:40 AM • 389,277 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26827/LINE 1.pdf
LINE 1.pdf
pdf • Mar 13, 2026, 9:40 AM • 389,277 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/26827/LINE 1.pdf