Claim Detail

parts-photo

Visible front A-frame/tongue area of Keystone travel trailer. - **Components shown:** electric tongue jack with control head/switches, coupler, safety chains, breakaway/wiring, gray dual propane tank cover, black lower front diamond-plate rock guard, front wall trim rail/screws. - **Visible condition/damage:** propane tank cover appears scuffed/dirty with a slightly uneven/warped-looking top/lid area; no clear crack or missing section visible from this angle. Some wiring/hoses are exposed aroun

Human interpretation • confidence 0.00

parts-photo

Visible exterior RV sidewall decals/graphics. The upper black/white decal reads partially: “SURROUND,” “ALUMINUM STRUCTURE,” and “WALLS • FLOOR • ROOF,” with fine cracking/crazing visible across the black decal surface. The white oval model decal below is heavily weathered/oxidized and difficult to read; visible text appears to include “Passport” and possibly “2920BH,” but the model number is not fully clear. A lower graphic with seasonal icons is partially visible and also faded/scuffed. Damag

Human interpretation • confidence 0.00

parts-photo

Visible image shows a Keystone Passport Ultra Lite travel trailer, front/curb-side area. - **Visible damage/condition:** The forward awning arm/motor head area appears damaged or previously secured with black tape. The awning hardware at the upper/front sidewall looks irregular compared with normal trim/hardware. No clear body panel crack or sidewall puncture visible. - **Parts/components shown:** Power awning roller/arm assembly, awning motor/head cap area, sidewall/front cap seam trim, amber

Human interpretation • confidence 0.00

parts-photo

Image shows curb/entry side of a Keystone towable RV exterior. - **Visible area/components:** Upper sidewall below roof edge, roof/gutter/trim line, black/gray/white exterior graphics/decals, several framed windows, entry door area, lower skirt/fender area and tandem wheels. - **Visible damage/condition:** Mild dirt/staining streaks on sidewall and around upper roofline/window areas. A white upper swoosh decal/graphic near the roofline appears possibly lifted, wrinkled, or misaligned at an over

Human interpretation • confidence 0.00

parts-photo

- **Visible RV area:** Front/tongue area of a travel trailer, including front fiberglass cap/skin, lower black diamond-plate rock guard, amber side marker light, A-frame tongue, propane tank cover, battery box, safety chains, coupler area, and electric tongue jack. - **Visible damage/condition:** Numerous brown/tan spots, chips, or splatter are visible across the front cap and along the lower diamond-plate/rock-guard area. Lower front edge appears dirty/scuffed. Propane cover and tongue/jack com

Human interpretation • confidence 0.00

parts-photo

Photo shows a close-up of RV exterior certification/utility labels, not a visible damaged part. - **Visible components/labels:** Black label reading **“CITY WATER CONNECTION”**; adjacent/under it is a manufacturer weight/VIN certification sticker. - **Readable text:** - “CITY WATER CONNECTION” - “MANUFACTURED BY/FABRIQUE PAR: KEYSTONE … GOSHEN, IN” - “GVWR/PNBV 3266 KG (7200 LB)” - “TIRE/PNEU ST205/75R14C” - VIN appears partially readable: **4YDT29222FT411851** (verify from

Human interpretation • confidence 0.00

parts-photo

Visible exterior front/curb-side area of a Keystone Passport Ultra Lite Grand Touring travel trailer. - **Damage/condition observed:** Heavy brown mud/dirt splatter across the lower front cap, black diamond-plate rock guard, lower trim, and some spots on the cream front fiberglass. No clear crack, dent, separation, or broken component visible in this image. - **Components visible:** Front fiberglass cap, black diamond-plate lower rock guard, vertical corner/edge molding, amber clearance/marker

Human interpretation • confidence 0.00

parts-photo

- **View/context:** Curb/passenger-side exterior of a Keystone towable RV, shown from rear-to-front angle. Visible roof edge/drip rail, upper sidewall, windows, entry door area, lower skirt, wheels/fender area, and exterior graphics. - **Visible damage/condition:** No major structural damage is clearly visible. Minor scuffing/paint chips are visible on the dark lower skirt/fender trim area near the wheel opening. Light dirt/streaking is present on the white sidewall below windows/graphics. Roof-

Human interpretation • confidence 0.00

parts-photo

- **Visible damage/condition:** No clear physical damage is visible in the photo; the top edge shows a dark/black exterior area but it is not identifiable enough to assess damage. - **Component/part involved:** Document references **slide motor**; issue stated as **“SLIDE MOTOR IS NOT WORKING”**. - **Document text visible:** - **W/O:** 26774 - **Customer:** 73507 – Biebel, Rex - **Dealer:** Tri-Am RV Center / 1202 visible - **Job #:** 1 – External - **Status:** In Progress

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior side/slide-out area (Keystone). Components shown: sidewall fiberglass panel with graphics, black vertical slide/trim column, roof/upper edge trim/gutter, window, entry door, lower skirt/underbelly trim, exterior access panels/ports. Damage observed: minor visible scraping/paint loss along the lower dark skirt/trim near the left/lower side; possible scuffing or trim wear at the bottom edge. No clear major crack, dent, missing part, or roof-edge separation is visible in this p

Human interpretation • confidence 0.00

parts-photo

- **Visible unit/area:** Keystone Passport Ultra Lite Grand Touring travel trailer, curb/rear side view. - **Components shown:** Rear wall, curbside wall, roof edge/roof radius trim, rear vertical corner trim, clearance lights, rear tail lights, rear bumper, spare tire cover, entry door, side windows, decals/graphics. - **Visible damage/concern:** No major impact damage visible. Possible issue at the **upper rear roof/corner trim area**: small exposed/light area and potential gap/lift/misalignme

Human interpretation • confidence 0.00

parts-photo

Close-up of RV awning component identification label, likely for parts inquiry. - **Component/part shown:** Solera by Lippert Components RV/trailer awning roller/fabric assembly. - **Label text visible:** - **AWN1000** - **RPO-058-031130** - **AWNROLL-POWER-15' BLKWH** - **Solera RV & Trailer Awnings by Lippert Components Inc** - **NFPA-701** - **V000211480** - **07/07/14** - **Made in the USA** - **www.lci1.com / store.lci1.com** - **Damage condition:** No clear physical dama

Human interpretation • confidence 0.00

parts-photo

- **Visible components:** RV exterior awning assembly, including black vertical support arm, upper awning head/end cap, roller tube, and underside of awning fabric. - **Visible damage/condition:** A small black loose/protruding piece (likely wire/strap/trim) is visible near the roller/end head area. Awning fabric underside shows dirt/staining and wear but no clear tear visible in this photo. No obvious broken bracket is clearly confirmed. - **Labels/text:** No readable labels, part numbers, or d

Human interpretation • confidence 0.00

parts-photo

- **Visible area/components:** Rear exterior wall of RV/trailer near left vertical black trim, red tail light, and license plate. A round black exterior fitting/mount is installed above the tail light with screws and a central threaded metal connector/port. - **Visible damage/condition:** Sealant around the round fitting appears rough, smeared, dirty/discolored, and possibly uneven. No obvious crack in the wall or tail light lens is clearly visible. The fitting may be missing an attached cap/com

Human interpretation • confidence 0.00

parts-photo

- **Visible unit/area:** Curb-side exterior of a Keystone Passport Ultra Lite travel trailer, showing entry door, grab handle, side wall graphics, upper black awning/roof-edge trim, round exterior speakers/ports, marker light, vents/access panels, wheel/skirt area. - **Damage observed:** No obvious major damage visible in this photo. Possible minor scuffing/finish irregularity on lower black skirt/trim near the wheel area, but not clear enough to confirm. Upper trim/sidewall and decals appear ge

Human interpretation • confidence 0.00

parts-photo

RV exterior side near upper wall/roof edge and slide-out area. - **Visible components:** Side wall with graphics, upper black roof/edge trim/gutter rail, framed window, entry/compartment door with window, lower skirt/trim, rear marker/reflector. - **Visible issue/damage:** At the upper right edge/corner, a small trim/rail piece appears loose or protruding outward horizontally. A small white exposed area/sealant is visible on top edge nearby. No major wall cracking, denting, or water staining is

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior curb/side wall, likely Keystone trailer/fifth wheel. - **Visible damage/condition:** Black vertical trim/seal at the slide-out/front slide edge appears loose or bowed outward, especially toward the lower section where a dark panel/flange hangs away from the sidewall. Possible separation/misalignment at slide-out side trim. No obvious wall puncture or major body impact visible. - **Parts/components shown:** Slide-out exterior vertical trim/flange, black slide wiper/seal area,

Human interpretation • confidence 0.00

parts-photo

- **Visible area:** Passenger/curb-side exterior of Keystone towable/RV, showing upper sidewall/roof edge, windows, entry door, graphics, lower skirt, wheel area, and rear stabilizer/bumper area. - **Visible damage/concern:** - Roof/sidewall edge trim/gutter line appears generally intact from this distance; no obvious large crack, separation, or missing section is clearly visible. - At the far right upper roof edge there appears to be a small protruding/loose trim/end piece or rail end,

Human interpretation • confidence 0.00

parts-photo

{ "file": "IMG_4715.JPG", "case_id": "26774", "stage": "parts-inquiry", "visible_area": "Curb/side exterior of Keystone travel trailer/RV, upper sidewall and awning area.", "components_visible": [ "Black roof/upper sidewall trim or gutter rail", "Power/manual patio awning assembly: roller tube, front/end cap, vertical support arm/bracket", "Exterior windows with black frames", "Sidewall graphics/decals", "Lower storage/compartment door", "Tandem wheels/fender ar

Human interpretation • confidence 0.00

parts-photo

Image shows a close-up of a printed repair/claim document placed under/near an RV exterior edge or trim area. Along the top edge, there appears to be a rough/dirty seam with debris and possible deteriorated sealant/trim material between a green textured surface and a black panel/strip; exact component and damage type are unclear from this angle. Visible document text includes: - “Tri-Am RV Center of East Tennessee, Inc” - “1202 IDELL ROAD, BULLS GAP TN 37711” - “Ph: 877-635-1167 Fax: 423-235-11

Human interpretation • confidence 0.00

parts-photo

Exterior curb/roadside view of a Keystone RV/travel trailer sidewall and roof edge. - **Visible issue/damage:** At the upper roof/sidewall edge near the front/upper-left area, a small white/black roof-edge/gutter/trim component appears loose, protruding, or broken at the corner/rail area. No clear large panel damage is visible; sidewall, windows, decals, lower skirt, and slide/trim areas appear generally intact from this distance. - **Parts/components visible:** Roof edge molding/gutter/rail, b

Human interpretation • confidence 0.00

parts-photo

RV exterior side near entry/slide area. Visible components include gray/white sidewall with swoosh graphics, black vertical trim/molding, lower black skirt/fender/underbody panel area, amber side marker light, and step/bracket area underneath. Observed issue: lower black skirt/underbody trim appears partially removed or missing, with multiple exposed screw/rivet holes and open gap below the sidewall. Some fasteners/holes are visible along the lower panel; no clear cracking or impact damage visi

Human interpretation • confidence 0.00

parts-photo

Case 26774 / IMG_4716.JPG — Parts inquiry - **Visible area:** Curb/passenger side of Keystone travel trailer, showing exterior wall and power patio awning system. - **Components shown:** Awning roller tube/fabric, front awning head/motor cover, vertical awning arm/rail, upper mounting bracket/fasteners, roofline awning rail, entry door/window area, wheels/fenders. - **Damage observed:** No clear physical damage visible in this image. Awning arm, head cover, roller tube, and wall mounts appear i

Human interpretation • confidence 0.00

parts-photo

- **Visible damage/condition:** Possible fraying/wear along the exposed edge of the black awning fabric/roller above the entry side; white ragged line visible along the awning edge. Light dirt/streaking on lower sidewall/skirt. No obvious cracks or impact damage visible on door, window, light, or sidewall from this view. - **Parts/components shown:** Passenger-side RV entry area, power awning/roller and fabric, exterior wall, entry door with grab handle, window, amber marker/porch light, round e

Human interpretation • confidence 0.00