Claim explorer / evidence thread
Claim 26759
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
103d elapsed • 0d remaining
Analyzed
Completed stage
103d elapsed • 0d remaining
Awaiting OEM
Completed stage
103d elapsed • 0d remaining
Auto-Approved
Completed stage
103d elapsed • 0d remaining
Payment Due
Completed stage
103d elapsed • 0d remaining
Escalation Eligible
Completed stage
103d elapsed • 0d remaining
Resolved
Overdue / escalation ready
103d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
103 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 21, 2026, 10:23 AM to Sep 1, 2026, 2:57 AM.
Indexed evidence
7 docs / 1 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
103 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26759/26759 PAID CHECK.pdf
Timeline
First seen May 21, 2026, 10:23 AM • last seen Sep 1, 2026, 2:57 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
Apr 21, 2026, 11:12 AM • dealer_or_external • @Stephanie K
Hey!! Finally got the check for the part markup!
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
Claim Lines
complaint
CUSTOMER CONTACTED SUBURBAN MFG AND SPOKE WITH CUSTOMER SERVICE ABOUT REPLACING HIS WATER HEATER. THE AGREED AND CUSTOMER TO TRIAM RV DOING THE WORK.
needs-review • confidence 0.03
cause
SUBURBAN APPROVED WATER HEATER BEING REPLACE PER CUSTOMERS PHONE CALL.PER PHONE CALL ATTACHED TO FOLDER ALL WE NEED TO DO IS TURN IN FOR PAYMENT LAWSON, STEWART Customer #: 93228 WHEN WORK IS COMPLETED.
needs-review • confidence 0.03
correction
REPLACE WATER HEATER. THE CONTROL CENTER MUST BE REPLACED AS WELL. THIS IS UP IN THE COPPER TUBING WHERE THE MANIFOLD IS.
needs-review • confidence 0.06
Evidence Thread
Stephanie Davis
dealer_or_external • Feb 24, 2026, 12:26 PM
@Ashlee O Hey this one is a little different. Suburban called me and let me know the customer wished for us to do the replacement. They sent the water heater to us. I have the phone call attached and all that I have at this moment. According to suburban we do not have to do anything but send over the completed WO.
Ashlee Olsen
processor • Feb 24, 2026, 12:38 PM
Ok, sounds good, I will just move this one to the approved folder until the work is done. Thank you!
Auth#779463
Ashlee Olsen
processor • Mar 3, 2026, 3:19 PM
submitted Auth # 779463
Ashlee Olsen
processor • Mar 5, 2026, 11:28 AM
Per suburban: This claim has been processed under SRO#14734. Please allow 2-3 weeks for the check processing to receive payment.
Stephanie Davis
dealer_or_external • Mar 23, 2026, 4:54 PM
@Ashlee O They did not pay the part mark up on this. Just a FYI!
@Chris B
Ashlee Olsen
processor • Mar 23, 2026, 5:30 PM
I sent them an email!
Stephanie Kendziorski
processor • Mar 24, 2026, 9:46 AM
done
Stephanie Kendziorski
processor • Mar 24, 2026, 9:47 AM
@Ashlee O For WO 26759
Ashlee Olsen
processor • Apr 6, 2026, 1:20 PM
Mark up will be paid under SRO-16372
Stephanie Davis
dealer_or_external • Apr 6, 2026, 1:58 PM
Thank you!
Stephanie Davis
dealer_or_external • Apr 21, 2026, 11:12 AM
@Stephanie K
Hey!! Finally got the check for the part markup!
Claim Files
26759 PAID CHECK.pdf
pdf • Mar 23, 2026, 4:53 PM • 559,661 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26759/26759 PAID CHECK.pdf
26759 PAID CHECK.pdf
pdf • Mar 23, 2026, 4:51 PM • 559,661 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Vendor 2026/26759 PAID CHECK.pdf
Suburban email.pdf
mail-artifact • Mar 5, 2026, 11:29 AM • 330,444 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26759/Suburban email.pdf
COMPLETED WO.pdf
pdf • Mar 3, 2026, 9:45 AM • 392,040 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26759/COMPLETED WO.pdf
PHONE CALL FROM SUBURBAN.wav
wav • Feb 24, 2026, 12:16 PM • 7,448,684 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26759/PHONE CALL FROM SUBURBAN.wav
INFO ON CLAIM FOR TRIAM RECORDS.pdf
pdf • Feb 24, 2026, 12:15 PM • 229,810 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26759/INFO ON CLAIM FOR TRIAM RECORDS.pdf
WO.pdf
pdf • Feb 24, 2026, 12:15 PM • 389,164 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26759/WO.pdf