Claim explorer / evidence thread
Claim 26738
TRI 1202 • Ashlee • Parts Inquiry • keystone
risk 0.35
deadline Approaching deadline
images 17
matched 0
Warranty deadline timeline
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
178 days open in the visible workflow.
Recommended Action
Upload Missing Documents
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
14
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 17 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=17; damage=0; unit=0; parts=17; doc=0; gaps=missing_unit_id_photo • Unit 2021 Keystone • VIN 4YDF31227ME760115
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26738/IMG_4519.JPG
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Apr 15, 2026, 10:54 AM • dealer_or_external • @Chris L PART IS HERE
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible components:** Curb/side exterior of a Keystone RV with black/gray graphics, large tinted window, entry-area vertical trim, and a black power awning assembly/arms mounted along the sidewall. Stabilizer jack and lower skirt fasteners visible. A green **Little Giant “KING KOMBO”** ladder is set up at the rear/side for access.
- **Visible damage/condition:** No obvious cracked fiberglass or major body damage visible. The upper awning arm/head area appears to be the focus; bracket/arm ali
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Rear/driver-side corner of a Keystone RV travel trailer. Shows rear wall with large tinted rear window, black corner trim, lower black trim/underbelly edge, rear taillight, license plate bracket, hitch/receiver area, sidewall graphics, and rear-side black skirt/trim fasteners.
- **Visible condition/damage:** No clear impact damage, cracks, broken glass, or missing parts visible. Mild staining/dirty sealant is visible along the lower rear wall seam and left rear ver
Human interpretation • confidence 0.00
parts-photo
Visible exterior of a Keystone RV trailer at dealer lot. View shows curb/side wall with entry door, black framed windows, rear tail lamp/license plate area, graphics, and extended/pitched awning arms/rail along upper side.
Damage/concern visible: no major body damage apparent; focus appears to be upper awning/side rail area where a light gray/white taped or patched piece is visible near the upper awning support/rail bracket. Possible loose, missing, or temporary-secured awning trim/bracket comp
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Exterior side/rear wall of a Keystone RV with a mounted black ladder/standoff system and an adjacent green Little Giant ladder being used for access. White fiberglass/laminated wall, black lower trim/edge, red marker light, black ladder mounting pads/standoffs visible.
- **Visible damage:** Small chip/gouge or puncture in the white exterior wall near the lower black edge/trim. Possible light vertical scuff/stain near upper ladder mount, but unclear. No obvious brok
Human interpretation • confidence 0.00
parts-photo
Exterior passenger/curb side of a Keystone Avalanche fifth-wheel RV. Visible components include upper patio awning roller/tube and black awning arms/brackets, sidewall graphics, slide/compartment doors, entry door, vents, landing leg, and adjacent tow vehicle.
Visible issue/damage: no clear breakage or impact damage is obvious in this wide photo; the image appears to document the awning assembly/upper sidewall area, especially the front/top awning arm/roller connection. Any defect is not clearl
Human interpretation • confidence 0.00
parts-photo
- **View/area:** Underside of Keystone RV/trailer near axle/suspension and leveling/landing gear.
- **Visible components:** Black coroplast/underbelly panel, frame rails/crossmembers, corrugated wire loom/conduit, axle/suspension tube, tire/wheel, vertical leveling jack/landing leg with footpad.
- **Visible damage/condition:** Underbelly material appears loose/sagging with a dark torn/open area near a vertical support/strap on the left side. Some edge separation/abrasion along the underbelly pan
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/parts:** Keystone/Avalanche fifth-wheel exterior, front cap and curb-side wall with gray/white graphics, front corner trim/seal, black awning arm/hardware along upper side, landing gear/leveling jack, lower side skirt/panel, storage/utility doors. Tow vehicle bed/hitch area visible.
- **Visible damage:** No clear major structural damage visible. Minor dark marks/chips/debris appear on the lower white front side/skirt area near the front jack; could be road grime or small scuffs.
Human interpretation • confidence 0.00
parts-photo
Visible item: RV exterior data/VIN and tire-loading labels on a white body panel near a black window/trim area.
Damage/condition: No clear physical damage is visible in this photo. The area shows light dirt/smudges and minor surface marks on the white panel/label area; black trim appears intact from this angle.
Readable label text/details:
- Date appears: 5/8/2020
- VIN appears: 4YDF31227ME790115
- Type: TRA/REM
- UVW: 5207 kg / 11480 lb
- GVWR/PNBV: 6804 kg / 15000 lb
- GAWR each axle: 3175 k
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Exterior side of Keystone RV near lower storage/utility compartment. White fiberglass/sidewall panel, black vertical trim/rail, black lower compartment door with two metal latches, partial black tube/handle/arm at upper right.
- **Labels/decals visible:** “POLAR PACK – EXTENDED SEASON PROTECTION” decal with bear graphic; model marking “312 RS.” Partial round safety/tire label at left with fragments including “RV INDUSTRY,” “SAFETY,” and “FIFTH WHEEL.”
- **Visible c
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Top of a black exterior awning/arm assembly appears loose or broken near the upper mounting area on the RV sidewall/front corner. A cable/strap or wire is hanging down. Possible cracked/broken plastic cap/bracket at the upper arm pivot; exact break point not fully clear.
- **Parts/components shown:** Keystone fifth-wheel front cap/sidewall, black awning arm/roller support, upper mounting bracket/pivot, exterior graphics, front compartment/overhang area, tow vehicle/hitch pa
Human interpretation • confidence 0.00
parts-photo
Image shows the data/rating label on an RV roof/room air conditioner unit (Airxcel/RV Products). No visible physical damage to components; label and surrounding metal panel are dirty/stained but intact.
Key readable label information:
- Model No.: 48203-669
- Serial No.: 210136118
- Use ceiling assembly: Any 8330, 8430, 9330, 9430, 8530-750 C/A
- Refrigerant: R-410A, 12.00 oz
- Design pressures: High side 490 PSIG, Low side 240 PSIG
- Electrical: 115 VAC, 60 Hz, single phase
- Compressor: LRA 5
Human interpretation • confidence 0.00
parts-photo
Image appears to be an accidental/irrelevant photo: a person’s wrist/hand and sleeve over a concrete floor.
- **Visible damage:** No identifiable RV/Keystone component damage visible.
- **Parts/components:** No warranty-related parts or components shown.
- **Labels/text:** None visible.
- **Repair context:** Not determinable from this image.
- **Claim-line linkage:** Cannot link to a specific claim line or parts inquiry based on visible content.
Human interpretation • confidence 0.00
parts-photo
Visible damage: No clear physical damage shown; label is dirty/stained and partially worn but readable.
Part/component: Airxcel / RV Products room air conditioner identification label on metal unit housing.
Readable label text:
- AIRXCEL™
- RV PRODUCTS WICHITA, KS
- cULus LISTED, Room Air Conditioner, 697L
- Protective device amperage / minimum overcurrent protective device amperage: 20
- Model No.: 48203-669
- Serial No.: 210136118
- Also visible: 48203-164
Repair context: Image appears to d
Human interpretation • confidence 0.00
parts-photo
Visible evidence for claim tri-1202 / Keystone case 26738:
- **Component/area:** Electrical wiring passing through a metal panel/enclosure, likely in an RV service/utility compartment or appliance area.
- **Test shown:** Technician is using an **AMES CM400A 400A AC digital clamp meter** around/near the wiring.
- **Meter reading:** Display appears to show approximately **0.10 A AC**.
- **Visible condition:** No obvious burned, cut, or melted wiring is clearly visible. The wire pass-through area
Human interpretation • confidence 0.00
parts-photo
Warranty image shows an HVAC/roof A/C unit data label on a gray metal housing, partially covered by torn red/black tape. No functional damage is visible in this photo; label is dirty but readable.
Key visible label info:
- Model/part: **48254C8692**
- Serial/ID: **200308170**
- Rev: **B**
- Listed compatibility: **ANY 8330, 8430, 9330, 9430, 8530-750 C/A**
- Refrigerant: **R-410A**, charge **12.50 oz**
- Design pressures: **High side 475 psig**, **Low side 240 psig**
- Electrical: **115 VAC**,
Human interpretation • confidence 0.00
parts-photo
Visible item: HVAC/room air conditioner data plate on a metal panel, likely RV rooftop A/C unit.
Damage/condition: No visible component damage in this image. Label is dirty/stained but readable in key areas.
Readable label text:
- RV Products, div. of Airxcel Inc., Wichita, KS
- cULus Listed, Room Air Conditioner, 697L
- Model No.: appears to be 48254C186
- Rev.: B
- Serial No.: barcode present; number is partially unclear
- Electrical/heater ratings visible include 20 / 30 / 20 amp values for
Human interpretation • confidence 0.00
parts-photo
- **Visible scene:** Technician holding a Klein Tools clamp meter/multimeter in an RV electrical compartment near a metal junction/control box and exposed red/black/white wiring.
- **Reading shown:** Meter display appears to read approximately **0.780** (units/range unclear due to blur/angle).
- **Components visible:** Clamp meter with orange current clamp, test leads/wires, metal electrical box/enclosure, wiring harness entering/exiting box.
- **Damage condition:** No obvious burned, broken, me
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Feb 28, 2026, 12:40 PM
@Tessa C hey I need a price and part number for a Coleman 13.5 and a 15k please
Tessa Coffey
dealer_or_external • Mar 2, 2026, 11:09 AM
@Chris L 08-7823 $1058.99
2024015100 $863.99
Chris Lehnert
dealer_or_external • Mar 4, 2026, 12:44 PM
@Tessa C HEY i got the approval from ext warranty to do both a/c and the breaker for the leveling but we have those in stock i got $888.93 for one a/c and the other i got $1058.59 for the other
Tessa Coffey
dealer_or_external • Mar 4, 2026, 12:51 PM
@Chris L ON ORDER 17790
Tessa Coffey
dealer_or_external • Mar 5, 2026, 9:37 AM
@Chris L EVERYTHING HERE FOR THIS
Chris Lehnert
dealer_or_external • Mar 31, 2026, 10:22 AM
@Tessa C @Cole P hey i got the approval from ext warranty to do the mid jack (part number i got is 2365601)
Tessa Coffey
dealer_or_external • Mar 31, 2026, 10:35 AM
@Chris L HOW MUCH DID YOU GET APPROVED FOR
Chris Lehnert
dealer_or_external • Mar 31, 2026, 10:48 AM
809
Chris Lehnert
dealer_or_external • Mar 31, 2026, 10:48 AM
@Tessa C 809
Tessa Coffey
dealer_or_external • Mar 31, 2026, 10:50 AM
@Chris L ON ORDER 17872
Tessa Coffey
dealer_or_external • Apr 6, 2026, 4:08 PM
@Chris L PART HERE IN BAY
Tessa Coffey
dealer_or_external • Apr 7, 2026, 3:40 PM
@Chris L ON ORDER 17899
Tessa Coffey
dealer_or_external • Apr 15, 2026, 10:54 AM
@Chris L PART IS HERE
Claim Files
WO26738.pdf
main-pdf • Feb 28, 2026, 12:35 PM • 485,765 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26738/WO26738.pdf