Claim explorer / evidence thread
Claim 26727
TRI 1202 • Ashlee • Paid • k-z-rv
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
10
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
2 docs / 5 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26727/COMPLETED WO.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Mar 5, 2026, 11:25 AM • processor • paid $217.42 3/5
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Claim image LINE 1 (5.jpg) shows a close-up of a black textured panel/surface, likely an RV compartment floor/liner or step/platform area. A finger points to small scattered pits/voids or pinholes in the surface coating, with light debris/dust present. Left edge shows adjacent trim/edge channel and a small portion of another textured component. No readable labels, documents, or screenshots are visible. Damage appears limited to minor surface pitting/finish defects; no structural break or missing
Human interpretation • confidence 0.00
supporting-image
**Claim line linkage:** LINE 1 image appears to document the appliance identification/data plate for the claimed component.
**Visible component/part:** Suburban/Airxcel outdoor cooking specialty gas appliance data plate mounted on a metal appliance body/panel.
**Labels/text visible:**
- **AIRXCEL, INC. – SUBURBAN DIVISION**
- **Model:** SCPT-031A
- **Stock No.:** 4031A
- **Serial No.:** 234303859N
- **Burner rate:** 11,000 BTU/hr
- **Manifold pressure:** 10.0 inches water column
- **
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (Line 1): Close-up of a dark metal component/panel with visible rust/corrosion, wet/oily staining, and a whitish residue/abrasion area along what appears to be a seam or crack. Surface shows pitting and discoloration. Partial embossed/raised markings are visible at left but not readable. A blue-capped plastic item is partially visible in the background and does not appear to be the claimed part. Likely submitted to document corrosion/leak-related damage on the claimed compon
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows a close-up of a stainless RV appliance/component, likely an exterior cooktop/grill area. Visible issues include heavy rust/corrosion on the upper metal edge/rail and dark liquid staining running down the stainless front panel from beneath that area, suggesting leakage/drip residue. A control knob is partially visible at lower left; a partial red label/logo is visible at right but not readable. No clear document text or serial/model label is shown. Linkage: supports a cla
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows a close-up of a metal component/edge with visible rust/corrosion and surface oxidation along the front lip. The upper flat surface appears dirty/scuffed, with discoloration and possible moisture exposure. A lower brushed/woodgrain-looking panel or trim piece is visible beneath, with a small white scuff/chip and a partial red label/logo that is not readable. No document text or part numbers are legible. Repair context likely relates to replacing or addressing a corroded/r
Human interpretation • confidence 0.00
Claim Lines
complaint
OUR DOOR GRIDDLE IS LEAKING GREASE WHEN CUSTOMER IS USING IT.
needs-review • confidence 0.17
complaint
OUR DOOR GRIDDLE IS LEAKING GREASE WHEN CUSTOMER IS USING IT.
needs-review • confidence 0.17
complaint
OUR DOOR GRIDDLE IS LEAKING GREASE WHEN CUSTOMER IS USING IT.
needs-review • confidence 0.00
cause
GRIDDLE IS FAULTY AND CRACKED ALLOWING HOT GREASE TO LEAK FROM GRIDDLE WHILE CUSTOMER USES.
needs-review • confidence 0.20
cause
GRIDDLE IS FAULTY AND CRACKED ALLOWING HOT GREASE TO LEAK FROM GRIDDLE WHILE CUSTOMER USES.
needs-review • confidence 0.20
cause
GRIDDLE IS FAULTY AND CRACKED ALLOWING HOT GREASE TO LEAK FROM GRIDDLE WHILE CUSTOMER USES.
needs-review • confidence 0.03
correction
REPLACE GRIDDLE MUSE, PATRICK Customer #: 91325
needs-review • confidence 0.17
correction
REPLACE GRIDDLE MUSE, PATRICK Customer #: 91325
needs-review • confidence 0.17
correction
REPLACE GRIDDLE MUSE, PATRICK Customer #: 91325
needs-review • confidence 0.00
Evidence Thread
Ashlee Olsen
processor • Feb 14, 2026, 5:25 PM
submitted PA#KZ627978
Ashlee Olsen
processor • Feb 16, 2026, 1:09 PM
approved .7
EF 2-16
***Part pricing is subject to change and figured at final***
Stephanie Davis
dealer_or_external • Feb 17, 2026, 2:50 PM
@Tessa C Approved to order,
Line 1: Griddle for outside of unit. This griddle is the kind that you open the compartment door and pull it out. Cust is very nice if you need to ask him measurements or anything!
Tessa Coffey
dealer_or_external • Feb 17, 2026, 4:22 PM
@Stephanie D ON ORDER 17751
Tessa Coffey
dealer_or_external • Feb 23, 2026, 11:27 AM
@Stephanie D GRIDDLE PLATE IS HERE. S/O M-R
Ashlee Olsen
processor • Mar 3, 2026, 6:12 PM
@Stephanie D Can you upload a completed WO for this one please? Thank you!
Stephanie Davis
dealer_or_external • Mar 4, 2026, 10:20 AM
It is there, sorry!
Ashlee Olsen
processor • Mar 4, 2026, 12:10 PM
submitted C#KZ627978
Ashlee Olsen
processor • Mar 5, 2026, 11:25 AM
paid $217.42 3/5
Claim Files
COMPLETED WO.pdf
pdf • Mar 4, 2026, 10:19 AM • 411,557 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26727/COMPLETED WO.pdf
WO.pdf
pdf • Feb 14, 2026, 1:16 PM • 389,101 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26727/WO.pdf