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Claim 26677
TRI 1202 • Ashlee • Warranty Checks • forest-river
risk 0.00
deadline Approaching deadline
images 0
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Warranty deadline timeline
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
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Compliance Score
100/100
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Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
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Deadline Status
Approaching deadline
58 days open in the visible workflow.
Recommended Action
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
20
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jul 3, 2026, 2:56 AM.
Indexed evidence
7 docs / 12 images
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Cross-reference base
Available
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Human verification required
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AI / citation gate
Manual check required
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Not signalled
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Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
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Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Forest River 2026
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jul 3, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
28 indexed side comments on this claim.
Latest visible thread signal
Mar 23, 2026, 9:36 AM • processor • done
Role mix
Dealer 0 • OEM 0 • Processor 15
Decision cues
Denial signals 1 • info / missing-doc asks 8 • approval signals 10
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Evidence Thread
Ashlee Olsen
processor • Feb 8, 2026, 10:08 PM
@Stephanie D Hey! Can you label the pictures please? Thanks!
Draft saved #2573955
Stephanie Davis
dealer_or_external • Feb 9, 2026, 8:49 AM
They are fixed now!
Ashlee Olsen
processor • Feb 9, 2026, 11:42 AM
Sorry, but I'm not showing anything different
Stephanie Davis
dealer_or_external • Feb 9, 2026, 11:46 AM
Goodness girl. I changed it on my end and thought you had powers to see it! They should be there now!
Ashlee Olsen
processor • Feb 9, 2026, 1:35 PM
Haha, thank you!!
Ashlee Olsen
processor • Feb 9, 2026, 1:40 PM
submitted PA#2573955
Ashlee Olsen
processor • Feb 10, 2026, 1:44 PM
@Stephanie D WO 26677
Ticket #63071
Full replacements are not authorized, All subcomponents are replaceable.
Please have them test the motor independently and make sure it works in both directions.
Ashlee Olsen
processor • Feb 10, 2026, 1:44 PM
@Stephanie D WO 26677 feedback job 1:
Ticket #63071
Full replacements are not authorized, All subcomponents are replaceable.
Please have them test the motor independently and make sure it works in both directions.
Stephanie Davis
dealer_or_external • Feb 10, 2026, 2:20 PM
Feedback on techs board @Chris L
Stephanie Davis
dealer_or_external • Feb 10, 2026, 2:26 PM
@Ashlee O Per my tech Jayson, the motor is good. We are asking for the right jack assembly not to include motor. Will you please see what they say about that feedback, this one is a little tricky to me.
Ashlee Olsen
processor • Feb 10, 2026, 2:51 PM
Yep you got it, email sent to FR and vendor
Ashlee Olsen
processor • Feb 10, 2026, 3:43 PM
@Stephanie D Vendor feedback: We do not authorize full replacements, as all subcomponents are replaceable. Can you verify the coupler between the motor and the threaded rod is there and not damaged?
Stephanie Davis
dealer_or_external • Feb 10, 2026, 4:47 PM
feedback on JCS board (2)
Stephanie Davis
dealer_or_external • Feb 11, 2026, 10:39 AM
@Ashlee O I have attached a couple of videos showing the issues. The tech and I went out together and I had him edit a photo showing what he is requesting for the repair.
We do now have a new issue; the motor is locked up. During the videos and gathering information we heard a pop, now the motor is locked up and will not turn. So now we will need the motor and the assembly kit. I am not sure exactly what it is called but we need from the motor back.
Ashlee Olsen
processor • Feb 11, 2026, 12:05 PM
Thank you, sent that info back
Ashlee Olsen
processor • Feb 11, 2026, 1:47 PM
FR feedback:
02/11/2026bvdillon@forestriverinc.comhello, the vendor has denied as the jack was being tested with a drill or power too will strip the gears. Can you confirm if the motor only is needing replaced?
Vendor feedback:
Running the jack assembly with a drill or power tool will strip the gears in the motor. That would be considered damage, not warrantable.
Stephanie Davis
dealer_or_external • Feb 12, 2026, 11:12 AM
The jack assembly was faulty and would not work prior to the drill being used. The power tool was used to prove the one side will not go out. The motor and assembly needs replaced at this time.
Ashlee Olsen
processor • Feb 12, 2026, 12:25 PM
Notes relayed to FR and vendor. Thank you!
Ashlee Olsen
processor • Feb 12, 2026, 2:03 PM
approved
job 1 1.5 Authorized to replace the complete assembly. Thank you
job 2 .5
02/10/2026aconsiglio@forestriverinc.comThe requested repair has been authorized by Forest River and the Vendor for 0.25 hr. To replace the touch pad (vendor part number 20300086). Please order the replacement part from the Forest River parts department or a local supplier. If the part is purchased outside of Forest River or the Vendor, the Off-the-Shelf parts policy would be applied, and a receipt would be required.
Stephanie Davis
dealer_or_external • Feb 13, 2026, 8:50 AM
@Tessa C Approved to order the following,
Line 1: complete assembly. Just a FYI this was a process getting approved. I would email someone and give the warranty claim number in the email. this way they can't say we ordered the wrong part or come back on us in any way! I don't trust them on this one!
Line 2:
To replace the touch pad (vendor part number 20300086) This is the part number sent back on the claim for ordering!
Tessa Coffey
dealer_or_external • Feb 13, 2026, 9:55 AM
@Stephanie D EMAILED THEM WITH THE CLAIM NUMBER AND ORDERED WHAT THEY SENT. PO 17740
Tessa Coffey
dealer_or_external • Feb 17, 2026, 2:35 PM
@Stephanie D PARTS HERE IN BAY
Tessa Coffey
dealer_or_external • Feb 17, 2026, 2:40 PM
approved
job 1 1.5 Authorized to replace the complete assembly. Thank you
job 2 .5
02/10/2026aconsiglio@forestriverinc.comThe requested repair has been authorized by Forest River and the Vendor for 0.25 hr. To replace the touch pad (vendor part number 20300086). Please order the replacement part from the Forest River parts department or a local supplier. If the part is purchased outside of Forest River or the Vendor, the Off-the-Shelf parts policy would be applied, and a receipt would be required.
Stephanie Davis
dealer_or_external • Feb 18, 2026, 9:44 AM
Thank you, WO is in the serv folder to be completed
Stephanie Davis
dealer_or_external • Feb 25, 2026, 11:06 AM
@Ashlee O I have attached the return label for part on line 2
Ashlee Olsen
processor • Feb 25, 2026, 12:31 PM
submitted C#2573955
Ashlee Olsen
processor • Mar 4, 2026, 5:48 PM
paid $1199.84 3/3 check #3117758
Stephanie Kendziorski
processor • Mar 23, 2026, 9:36 AM
done
Claim Files
26677,26388,26116,26576,26581 paid check.pdf
pdf • Mar 17, 2026, 10:53 AM • 541,823 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Forest River 2026/26677,26388,26116,26576,26581 paid check.pdf
COMPLETED WO.pdf
pdf • Feb 25, 2026, 11:05 AM • 414,808 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26677/COMPLETED WO.pdf
LINE 2 UPS RETURN PART LABEL.pdf
pdf • Feb 25, 2026, 10:42 AM • 69,056 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26677/LINE 2 UPS RETURN PART LABEL.pdf
PA.pdf
pdf • Feb 12, 2026, 2:03 PM • 478,736 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26677/PA.pdf
line 1 side that stopped working.mp4
mp4 • Feb 11, 2026, 10:30 AM • 199,101 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26677/line 1 side that stopped working.mp4
line 1 showing other side works correct.mp4
mp4 • Feb 11, 2026, 10:30 AM • 189,570 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26677/line 1 showing other side works correct.mp4
WO.pdf
pdf • Feb 7, 2026, 3:48 PM • 391,387 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26677/WO.pdf