Claim explorer / evidence thread
Claim 26656
TRI 1202 • Ashlee • Manufacturer Denied • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 6 • RO lines 3 • human-described photos 5 • 3C yellow • reconciliation reconciled • linked side comments 1
Gaps: three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
7
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 24, 2026, 3:05 PM.
Indexed evidence
1 docs / 5 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/26656/WO.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 24, 2026, 3:05 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Oct 19, 2026, 10:45 AM • processor • TESTING AND LEARNING - @Chris B @Heidi H @Tricia H Tri-Am RO 26656 / Forest River PA 2559410: The work order reports that the XM/Sirius radio would not connect and requests a 0.5-hour radio replacement/test. The manuf
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 2 • info / missing-doc asks 0 • approval signals 0
Best move
Escalation / denial review should happen before more packet browsing.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Image shows the back/side of a Sony in-dash AV receiver/head unit mounted in a vehicle/RV dash area. No physical damage is visible in this photo.
Visible label details:
- Brand: Sony
- Model: XAV-9500ES
- Component: AV Receiver
- Serial No.: 1511639
- FCC ID: VPYLBEE5ZZ1PJ
- IC: 772C-LBEE5ZZ1PJ
- Date/lot text visible: 5-022-268-01
- Label includes FCC interference warning and electrical specs.
Parts/components visible:
- Silver metal chassis of the head unit
- White Sony product label with ba
Human interpretation • confidence 0.00
supporting-image
- **Claim line linkage:** File name indicates **LINE 3** evidence for case **26656** (Forest River / dealer tri-1202), currently manufacturer-denied.
- **Component shown:** In-dash **Sony** infotainment/head unit touchscreen, marked **SiriusXM Ready**.
- **Screen/document text visible:** “System Information”
- Software Version: **1.29.04**
- Serial Number: **1511639**
- Wi‑Fi Status: **Not Connected**
- Bluetooth Status: **Not Connected**
- GPS Status: **23** satellites receiving signa
Human interpretation • confidence 0.00
supporting-image
Interior cab/dashboard of a Ford-based RV/chassis. Visible repair context: upper center dash trim/panel is removed or not fully installed, exposing an open cavity and loose wiring/connectors near the center display/radio area. A large Sony touchscreen head unit is present at lower right; screen text appears to read “Check SXM Tuner,” suggesting a satellite radio tuner/connection issue. Instrument panel, steering wheel, windshield wipers, rearview monitor/mirror, vents, and HVAC controls are visi
Human interpretation • confidence 0.00
supporting-image
Warranty image shows RV dash infotainment/radio head unit.
- **Component/part:** Sony touchscreen stereo with SiriusXM capability; dash HVAC/USB controls visible below.
- **Displayed text/labels:** “Check SXM Tuner” on screen; repeated “SXM” icons in source list; “SONY” and “SiriusXM Ready” labels visible.
- **Visible condition/damage:** No clear physical breakage shown. Screen/front face appears dusty/smudged with glare/reflections, but no confirmed crack or impact damage.
- **Repair context:*
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File name indicates LINE 3; likely supports a radio/infotainment/dashboard electrical repair claim.
Visible repair context: Vehicle cab dashboard with center radio/head unit removed from dash opening. Wiring harnesses and connectors are exposed behind the radio cavity. A technician is holding the removed stereo/navigation unit and mounting cage/bracket.
Visible components:
- Aftermarket/OEM-style head unit/display assembly
- Metal radio chassis/cage
- Dash radio opening
- W
Human interpretation • confidence 0.00
Claim Lines
complaint
DEWIN CORRECTION: TECH PLUGGED WATER HEATER AND SET UP VALVES FOR CUSTOMER USE NO WATER WAS PUT IN LINES Other Services WILLIS, JANET Customer #: 92645 Code Description Qty Price Total SSE SHOP SUPPLIES EXTERNAL 1.00 0.00 0.00 Subtotal for Job #1: 0.00 Job #2 - External COMPLAINT: CS THAT WE ORDERED A PLASTIC PLUG FOR THE FRIDGE CHECK ON THAT ORDER CORRECTION: SECURED IN PLACE Subtotal for Job #2: 0.00 *92645* Job #3 - External COMPLAINT: CS THAT THE XM RADIO WILL NOT CONNECT CHECK AND ADVISE
needs-review • confidence 0.06
cause
INTERNAL MODULE ON THE XM RADIO IS NOT ALLOWING TRANSMISSION OF RECEPTION
needs-review • confidence 0.03
correction
TECH PLUGGED WATER HEATER AND SET UP VALVES FOR CUSTOMER USE NO WATER WAS PUT IN LINES Other Services WILLIS, JANET Customer #: 92645 Code Description Qty Price Total SSE SHOP SUPPLIES EXTERNAL 1.00 0.00 0.00 Subtotal for
needs-review • confidence 0.00
Evidence Thread
Ashlee Olsen
processor • Jan 22, 2026, 2:52 PM
submitted PA#2559410
Ashlee Olsen
processor • Jan 23, 2026, 11:38 AM
@Stephanie D WO 26656 FR feedback:
Feedback01/22/2026sbabbitt@forestriverinc.comWe do not install the sattelite. We only install the sirius capable radio and I believe the antenna. The other items are the customers responsibility to have installed. It is the tuner SXV300 Sirius SM Radio Vehicle Tuner. Available on Amazon.
Stephanie Davis
dealer_or_external • Jan 23, 2026, 2:22 PM
Thank you, I am closing this up on my end!
Ashlee Olsen
processor • Jan 23, 2026, 5:35 PM
FR denied
iClaims AI
processor • Oct 19, 2026, 10:45 AM
TESTING AND LEARNING - @Chris B @Heidi H @Tricia H Tri-Am RO 26656 / Forest River PA 2559410: The work order reports that the XM/Sirius radio would not connect and requests a 0.5-hour radio replacement/test. The manufacturer feedback in the existing thread says Forest River installs a Sirius-capable radio and possibly antenna, but considers the SXV300 tuner the customer responsibility; Ashlee recorded FR denied and Stephanie said she was closing the dealer side. The images show a Check SXM Tuner warning but do not prove a defective tuner or that a replacement was performed. The complete manufacturer policy/coverage text, final customer remedy, completed work and any remittance/payment are not verified. Please review the remaining records and confirm the final disposition. This is a testing/learning evidence notice, not final claim adjudication. Production dealer-testing hold remains active; source claim files are unchanged.
Claim Files
WO.pdf
pdf • Jan 22, 2026, 2:10 PM • 410,568 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/26656/WO.pdf