Claim explorer / evidence thread
Claim 26645
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.35
deadline Approaching deadline
images 14
matched 0
review 2
Warranty deadline timeline
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
2
missing_unit_id_photo
Deadline Status
Approaching deadline
178 days open in the visible workflow.
Recommended Action
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
14
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
1 docs / 14 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=14; damage=0; unit=0; parts=14; doc=0; gaps=missing_unit_id_photo • Unit 2019 Forest River • VIN 4X4CPR617KD308110
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26645/Resized_20260127_095735.jpeg
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
Aug 6, 2026, 1:28 PM • dealer_or_external • @Tamara H dinged you on the 30th that the roof came in
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Unit/area shown:** Forest River pop-up/hard-side camper exterior, curb/side-front area with roof raised. Visible roof/cargo rack rails and crossbar brackets on top; black awning/rail assembly along upper side; windows, entry door, utility access panels, marker lights, front storage/tongue area.
- **Visible damage/condition:** No major body impact damage visible. Possible concern is at the upper roof/front edge: black weatherstrip/trim or seal appears slightly loose/wavy at the front/right ed
Human interpretation • confidence 0.00
parts-photo
Visible scene: RV dealership/storage lot with multiple travel trailers. Foreground unit is viewed from above/front, showing the front roof area.
- Visible components: front cap, roof membrane, two solar panels, black rooftop vent/A/C-style housing, roof rack/rail hardware, front clearance lights, warning labels, propane tanks/hitch at bottom.
- Condition/damage observed: roof/front area shows dirt, weathering, rust-colored staining around roof rack/rail mounts and along seams/edges. No clear cr
Human interpretation • confidence 0.00
parts-photo
Visible issue: Front bunk/tent-end canvas on a Forest River towable appears collapsed and bunched outside the camper. Gray vinyl/canvas and black mesh screen are hanging loose, wrinkled, and possibly detached/torn in areas, though exact tear points are not clear from the photo.
Components shown: fold-out bunk/tent canvas assembly, mesh screen panel, black trim/piping, front trailer body wall, warning labels, A-frame/tongue, propane tanks, battery box.
Labels/text: Small warning labels on the f
Human interpretation • confidence 0.00
parts-photo
Visible RV front/side area with a fold-out tent/bunk or pop-up canvas assembly partially collapsed and bunched outside the trailer.
- **Visible damage/condition:** Gray fabric/canvas and black mesh screen are loose, wrinkled, and hanging outward instead of being properly stowed/secured. Possible misalignment or failure of the fold-out/tent assembly, but no clear tear is visible from this angle.
- **Parts/components shown:** Tent canvas, black mesh screen, black edging/zipper seams, upper front
Human interpretation • confidence 0.00
parts-photo
- **Visible item/component:** Close-up of underside/back side of a black textured vinyl/leather-like upholstered part, likely a cushion/seat/sofa cover. Gray woven/mesh fabric backing and seam stitching are visible.
- **Damage observed:** No clear tear, break, or functional damage visible in this photo. Some loose/frayed threads near the sewn tag, but unclear if defect-related.
- **Label/tag text:** White sewn-in tag is partially legible. Appears to include something like **“2019HR 21MC”**, **“$
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior roof/upper side of a Forest River trailer, likely IBEX model (partial “IB” decal visible).
- **Components shown:** White roof membrane, black perimeter/roof rack or awning rail, roof-mounted awning/rack arms with gray hinge/end caps, red release/lock tabs, fasteners, side window, black roof opening/gasket area.
- **Damage/condition:** No clear crack or impact damage visible from this angle. Hardware appears open/exposed and possibly loose/disassembled; one small blac
Human interpretation • confidence 0.00
parts-photo
Close-up of RV upholstery/fabric material and tag. Visible components include gray/black woven fabric with tan accent threads and adjacent black vinyl/leather-like stitched seam or cushion edge. No clear physical damage is visible in this image; it appears intended to document material/color identification for parts.
Label text partially readable:
- “2019 FR 2716”
- “1-8-19 2S”
- “SG/BK VS” or similar
Likely repair context: parts inquiry for matching replacement upholstery/furniture fabric or
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Black bag awning/soft awning cover on curb side appears torn/frayed at the forward end near the black vertical corner/end cap. White inner fabric/seam is exposed and the cover edge looks separated. No clear roof or wall structural damage visible from this angle.
- **Components shown:** Pop-up/tent trailer roof, curb-side bag awning assembly with aluminum rail, black end cap/side trim, rear tail lamps, roof vent/AC shroud, roof rack/crossbar hardware.
- **Labels/text:** No c
Human interpretation • confidence 0.00
parts-photo
Visible RV/camper front curb-side area with a bag awning mounted along the upper sidewall/roof edge.
- **Visible damage:** Front end of the black awning bag/cover is torn and distorted at the corner; fabric/vinyl and stitching appear ripped, with gray inner material exposed. The adjacent upper corner trim/awning rail area appears bent or pulled outward. Possible damage to the awning end cap/cover and mounting channel at the front corner.
- **Parts/components shown:** Bag awning with visible “Do
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior service area with a black appliance/vent access door set into white sidewall, above black lower skirt/underbelly panel.
- **Components shown:** black vented access panel/door with mesh openings, surrounding black trim/flange, mounting screws, lower black skirt panel, “LOW POINT DRAIN” label area, VIN/weight/tire information labels.
- **Visible condition/damage:** no major break or missing part clearly visible. Some scuffs, dirt, and surface marks on the black panels/trim. Lo
Human interpretation • confidence 0.00
parts-photo
- **Visible item/component:** Close-up of an upholstered soft-goods piece, likely RV furniture/seat cushion/backrest material. Black vinyl/leather-like surface with gray woven fabric backing and tan stitching/cording visible. Gloved fingers holding material/tag.
- **Damage observed:** No clear damage, tear, delamination, or defect visible in this photo; image appears intended to show the identification tag rather than damage.
- **Label/text visible:** White sewn tag, partially obscured and upsid
Human interpretation • confidence 0.00
parts-photo
- **View/part of unit:** Rotated photo of the rear exterior of a Forest River travel trailer/RV, likely a “Premier” model. Rear wall, corner trim, tail/marker lights, license plate area, and bumper/undercarriage are visible.
- **Visible damage/condition:** No clear major body damage visible. Possible concern is at the lower rear edge/black trim or underbody area near the license plate/bumper where a dark piece appears uneven or loose, but the image is too angled/dark to confirm.
- **Components s
Human interpretation • confidence 0.00
parts-photo
Image shows a close-up of an upholstery/fabric tag being held up on furniture or seating.
- **Visible components:** Striped gray/tan woven fabric above a black vinyl/leather-like panel; sewn white identification tag.
- **Visible damage:** No clear damage is visible in this photo. It appears focused on the label/material identification rather than the defect.
- **Label text visible:** Tag is upside down/partially folded. Readable portions appear to include:
- “2019 FR 276” or similar
- “18-1
Human interpretation • confidence 0.00
parts-photo
- **Visible item/component:** Close-up of an upholstered RV furniture cushion/seat or backrest area, showing black leather/vinyl material, light gray fabric backing, seam/stitching, and a sewn-in white identification tag.
- **Visible damage:** No clear damage, tear, or defect is visible in this photo; image appears intended to document the upholstery/part tag.
- **Label/tag text:** Partially readable only. Appears to include lines similar to: “2019FR…”, “S:19 1S”, and “SSC BK V5” (uncertain due
Human interpretation • confidence 0.00
Claim Lines
complaint
PRICE ON CANVAS
needs-review • confidence 0.03
complaint
PRICE ON CANVAS
needs-review • confidence 0.03
complaint
PRICE ON CANVAS
unreviewed • confidence 0.00
Evidence Thread
Cole Perkins
dealer_or_external • Jan 22, 2026, 2:45 PM
@Tessa C Need a price on a whole roof top and canvas
Tessa Coffey
dealer_or_external • Jan 23, 2026, 11:09 AM
@Cole P userpart 14' complete roof $2607.99
Cole Perkins
dealer_or_external • Jan 23, 2026, 12:01 PM
@Chris L
Tessa Coffey
dealer_or_external • Jan 23, 2026, 4:02 PM
@Cole P I need a photo of the tag off the canvas and of the outside of the tent. I'll need help raising the roof up
Cole Perkins
dealer_or_external • Jan 27, 2026, 10:09 AM
Tag photos added
Tessa Coffey
dealer_or_external • Jan 27, 2026, 11:22 AM
@Cole P sent info to tents@lcione.com
Cole Perkins
dealer_or_external • Feb 12, 2026, 3:20 PM
any word?
Tessa Coffey
dealer_or_external • Feb 12, 2026, 3:26 PM
@Cole P no i will reach back out
Tessa Coffey
dealer_or_external • Feb 12, 2026, 3:29 PM
@Chris L i still dont have the info on the canvas on this one. Cole said to see if he wants to do what we have quoted already
Tessa Coffey
dealer_or_external • Feb 27, 2026, 4:23 PM
@Chris L I've hit a dead end on this one
Tamara Hayes
dealer_or_external • Jul 1, 2026, 3:16 PM
@Tessa C OK. SO I AM COMING IN BLIND ON THIS ONE. HE IS READY TO DO THE ROOF, WAS THE
$2607.99 CORRECT FOR THE PART. IF SO CAN I GET A PART NUMBER. HE IS AWARE THE CANVAS IS NOT AVA
Tamara Hayes
dealer_or_external • Jul 1, 2026, 3:50 PM
@Tessa C PLEASE ORDER, HE PAID HIS DEPOSIT
Tessa Coffey
dealer_or_external • Jul 3, 2026, 11:01 AM
@Tamara H on order 18164
Tessa Coffey
dealer_or_external • Jul 23, 2026, 3:00 PM
@Tamara H @Cole P this has shipped i have no eta on this but it should be here within a few days
Tessa Coffey
dealer_or_external • Jul 30, 2026, 4:19 PM
@Tamara H @Cole P ROOF HERE I DID NOT PERSONALLY PUT EYES ON THIS TO LOOK FOR DAMAGE.
Cole Perkins
dealer_or_external • Jul 30, 2026, 4:54 PM
you should do that
Tamara Hayes
dealer_or_external • Aug 6, 2026, 1:24 PM
@Tessa C IS THERE ANY UPDATE ON THIS?
Tessa Coffey
dealer_or_external • Aug 6, 2026, 1:28 PM
@Tamara H dinged you on the 30th that the roof came in
Claim Files
WO 26645.pdf
pdf • Jan 22, 2026, 2:42 PM • 389,220 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26645/WO 26645.pdf