Claim explorer / evidence thread
Claim 26632
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 18
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
18
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
20
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
2 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26632/COMPLETED WO.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Feb 11, 2026, 1:43 PM • processor • paid $175.00 2/10 check #3106945
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 2
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Visible RV exterior, passenger/curb side near front entry and roof edge.
- **Visible components:** Side entry door with window, side window, lower front storage hatch, front A-frame/tongue, wheel/fender area, black roof/awning rail or gutter trim, roof-mounted **Winegard AIR 360** antenna/dome.
- **Potential damage/condition:** A small irregular white sealant/caulk patch or possible chipped/loose sealant is visible along the roof/upper side trim near the front roof edge/rail. No obvious large c
Human interpretation • confidence 0.00
supporting-image
Visible RV: Forest River **r-pod Classic** travel trailer, rear/curb-side upper corner and side wall shown.
Damage/condition observed:
- Upper rear/side roof edge area appears to have **uneven/loose-looking trim or sealant** along the black roof rail/gutter near the rear corner.
- Possible gap/waviness at the roof-to-sidewall seam/corner cap area; no clear crack or impact damage visible.
- Exterior graphics and panels largely intact; minor dirt/scuffing only.
Visible parts/components:
- Rear w
Human interpretation • confidence 0.00
supporting-image
Case 26632 / IMG_3325.JPG: Exterior roadside/curbside view of a Forest River r-pod Classic travel trailer.
- Visible issue: upper roof-to-side edge area near the front/left corner appears irregular, with the black roof edge/corner trim and sealant looking uneven/misaligned; possible gap or lifted molding at the corner/roof rail. No clear structural cracking or impact damage visible from this distance.
- Components shown: exterior sidewall, roof edge molding/rail, front vertical corner trim, ent
Human interpretation • confidence 0.00
supporting-image
- **View/vehicle:** Rear exterior of a Forest River **r-pod Classic** travel trailer/RV in a dealer lot.
- **Visible components:** Rear wall, large rear hatch/panel with black perimeter seal and latches, top black roof/rear trim rail, 3 red upper clearance lights, lower red tail/marker lights, license plate bracket, rear stabilizer jacks/legs, black rear bumper/frame trim.
- **Visible damage/condition:** No clear impact damage or broken lights visible. Top rear black trim/roof edge appears sligh
Human interpretation • confidence 0.00
supporting-image
Visible RV exterior: Forest River r•pod Classic side/rear quarter with sidewall graphics, black framed screened vent/window, roof-mounted black component, roof/upper side trim/rail, wheel/fender, rear stabilizer/bumper hardware.
Damage observed: possible separation/lifted end cap or loose trim at the upper roof/side edge near the rear/right corner; black streaking/soiling along the upper rail/gutter area. No obvious impact damage, cracks, or holes visible in this view.
Labels/text: “r•pod” and
Human interpretation • confidence 0.00
supporting-image
- **Visible unit/parts:** Forest River **r-pod Classic** travel trailer, curb/side and rear upper corner visible. Components include roof edge/sidewall seam, black corner molding, awning/rail or gutter trim along upper side, rear wall, clearance lights, rear hatch/door, side entry door, window/vent, wheel/fender, rear bumper/hitch area.
- **Visible damage/condition:** At the upper rear roof/sidewall corner, the light-colored roof/edge trim appears uneven or slightly lifted/wavy near the black ve
Human interpretation • confidence 0.00
supporting-image
- **Scene/repair context:** Trailer front/tongue area positioned very close to the rear of a red Ford Bronco Sport in an RV dealer lot. Appears to document hitch/tongue clearance or hookup condition.
- **Visible components:** Forest River “Classic” travel trailer front cap, A-frame tongue, coupler area, safety chains, 7-way electrical cord/plug, manual tongue jack with side crank, jack foot, black dual propane tank cover, frame caution label, truck rear bumper/hitch area.
- **Damage observed:**
Human interpretation • confidence 0.00
supporting-image
Visible RV: Forest River r-pod Classic travel trailer, curb/entry side.
Damage/condition observed:
- Upper sidewall/roof edge black trim/rail appears misaligned or separated near the front roof radius/corner.
- Sealant/caulk at the front upper corner looks disturbed/dirty, with possible gap at the trim joint.
- Long black upper rail/gutter/awning-track area shows dark streaking beneath it, suggesting water runoff or sealant staining; no clear crack in sidewall visible.
- No obvious damage to en
Human interpretation • confidence 0.00
supporting-image
Image shows the front/curb-side area of a Forest River r-pod Classic travel trailer parked outdoors at a dealership/service lot.
Visible components:
- Front curved fiberglass/laminated nose cap with “r-pod By Forest River Classic” decal.
- Black lower diamond-plate/front rock guard area.
- A-frame/tongue assembly, coupler area, safety chain, jack foot, propane/battery cover area.
- Entry door, small exterior storage/access door, side marker light, roof-mounted black vent/AC-type cover, roof edg
Human interpretation • confidence 0.00
supporting-image
- **Visible damage:** No clear warrantable damage visible in this photo. Trailer exterior side panel, door, window, trim, wheel, tongue frame, jack, and stabilizer appear intact from this distance.
- **Visible unit/components:** Forest River **r-pod Classic** travel trailer, curb/entry side shown; entry door, side window with screen, decorative decals, roof-mounted components/vents, front A-frame/tongue, propane/battery area, front jack, stabilizer jack, single axle/wheel.
- **Labels/text:** “**
Human interpretation • confidence 0.00
supporting-image
- **Visible damage:** No clear damage visible. Image is a wide exterior shot; the RV is too far/partially cropped to inspect specific defects.
- **Visible parts/components:** White Forest River **r-pod Classic** travel trailer, passenger-side wall with entry door, side window, decals, tongue/hitch area, front jack/LP/battery area partially visible, single axle/wheel. Red SUV tow vehicle attached.
- **Labels/text visible:** “r-pod Classic” on rear/side of trailer. Other distant RV brand logos are
Human interpretation • confidence 0.00
supporting-image
- **Visible item:** Front/curb-side portion of a Forest River **r-pod Classic** travel trailer parked in a lot, connected to/near a red tow vehicle.
- **Components shown:** Rounded front cap, black perimeter trim, A-frame/tongue, coupler area, safety chains, tongue jack/foot pad, black propane tank cover, hitch/weight distribution hardware area, front amber marker light.
- **Visible damage:** No clear damage visible in this photo. Trailer front cap, tongue, propane cover, and trim appear general
Human interpretation • confidence 0.00
supporting-image
- **Unit/parts visible:** Front/passenger-side area of a Forest River **r-pod Classic** travel trailer, including curved front cap, black lower stone guard, A-frame tongue, coupler, safety chains, tongue jack/handle, propane tank cover, wiring, and roof antenna marked **“WINEGARD AIR 360.”**
- **Labels/text visible:** “**r-pod By Forest River**,” “**Classic**,” **WINEGARD AIR 360**, small caution/water-connection/data labels on lower front/right side; most small label text is not readable.
- **V
Human interpretation • confidence 0.00
supporting-image
- **Visible damage:** No actual RV damage/component failure is shown; image is of paperwork and keys only.
- **Visible parts/components:** Key ring with multiple keys, gray “BAUER” key head, yellow unit key tag.
- **Unit/label info visible:** Yellow tag shows **NEW** checked, stock/unit possibly **N15410**, **Year 2024**, Make handwritten as **RPod/R-Pod**, Model **107C**; VIN field partly visible/unclear.
- **Document text visible:** Work order **W/O 26632**; dealer paperwork from Tri-Am RV; ap
Human interpretation • confidence 0.00
supporting-image
- **Visible unit/components:** Forest River **r-pod Classic** travel trailer, front/curb-side exterior view. Visible A-frame/tongue, front cap, sidewall graphics, entry door/window, exterior utility/service ports, front marker light, wheel/fender area, roof edge/trim, and roof-mounted **Winegard AIR 360+** antenna.
- **Labels/text visible:** “**r-pod**,” “**By Forest River**,” “**Classic**,” and “**WINEGARD AIR 360+**.” Several small warning/data labels are present near the lower sidewall/tongue
Human interpretation • confidence 0.00
supporting-image
Exterior RV sidewall/door-area photo showing manufacturer/model identification and labels. Visible text/labels include “VENTURE MOTOR HOMES,” model “RP107,” RVIA seal with number “A921526,” “AZDEL Onboard,” “Forest River,” “Care Camps,” and a caution label. A black vertical trim/seal and a gray latch/hinge component are visible on the right.
Visible condition: white exterior panel has light dirt/staining and minor vertical streaking around/through decals; no obvious crack, puncture, deformation
Human interpretation • confidence 0.00
supporting-image
- **Image content:** Close-up of a vehicle/RV certification/VIN label on a frame or body area; photo is out of focus.
- **Visible label text:**
- “COLD INFL PRESSURE 440 …” (units/remaining text unclear)
- “THIS VEHICLE CONFORMS TO ALL … STANDARDS IN EFFECT ON THE DATE …” (partial compliance statement)
- “V.I.N.: 4X4TRP016RB032323” appears readable.
- **Parts/components visible:** White printed compliance/VIN sticker adhered above a black metal frame/rail or bracket area.
- **Damage/
Human interpretation • confidence 0.00
supporting-image
Rear view of Forest River r-pod Classic travel trailer. Visible components include rear wall/large rear hatch or panel with black perimeter seal, upper red clearance lights, lower red tail/marker lights, bumper/frame area, stabilizer jacks, hitch/receiver, and Tennessee temporary/dealer plate “B34995.” Branding/labels visible: “r-pod By Forest River Classic” and “Adventure Motor Homes.”
No clear physical damage is visible in this photo; rear panel, trim, lights, and jacks appear generally intac
Human interpretation • confidence 0.00
supporting-image
Close-up of an RV/trailer certification/specification label or decal. Image is blurry and tightly cropped.
- **Visible condition/damage:** Label surface shows widespread fine cracking/crazing and dirt/smudging; no clear structural damage or failed component visible.
- **Parts/components:** Printed exterior compliance/weight/tire information sticker with barcode.
- **Readable/partial text:** “INFORMATION,” “never exceed,” “SEE OWNER’S MANUAL FOR ADDITIONAL INFORMATION,” “DATE: 09/13/2023,” “RPT1
Human interpretation • confidence 0.00
supporting-image
Exterior side view of a Forest River travel trailer/RV, centered on the entry door area.
- **Visible parts/components:** Main entry door with window, black door frame/seal, latch/handle, sidewall graphics/decals, exterior utility ports/caps, warning/data labels, tongue/jack area, wheel/fender, roof/awning or rail components visible above.
- **Visible damage/condition:** No clear impact damage or broken component visible in this photo. Door/frame and sidewall appear intact from this distance. So
Human interpretation • confidence 0.00
supporting-image
Image shows rear/exterior area of an RV/trailer: white body panel with black horizontal trim/seal, small chrome compartment/door latch, lower black bumper/frame area, receiver hitch, and partial Tennessee license plate.
Visible condition/damage: no major structural damage visible. Minor dirt/scuffing on white panel and black trim; possible sealant/trim irregularity or staining along the lower white seam above the bumper. Hitch receiver shows surface rust inside. No clear broken/missing componen
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (case 26632, line 1): Close-up of an RV exterior opening/slide or door frame area. Visible black metal track/frame beside a cream-colored wall. A gray/black rubber seal or wiper/bulb gasket appears loose, displaced, and scuffed, with deformation/creasing near the lower edge. Possible seal separation from the frame/wall area. No labels, VIN, or document text visible. Repair context likely relates to replacing or reattaching the damaged/misaligned rubber seal/weatherstrip on c
Human interpretation • confidence 0.00
supporting-image
Close-up of a person’s hand/fingers against a gray concrete shop floor. No RV component, part, label, document text, or identifiable warranty-related damage is visible. A small dirt/mark spot is visible on one finger, but no repair context or claim-line linkage can be determined from this image alone.
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File name indicates “line 1”; image likely supports claim line 1 for RV entry/door area repair.
Visible components:
- RV entry door/door jamb area.
- Black vertical grab handle on exterior wall.
- Door frame/trim, weatherstrip/fuzzy seal, and adjacent interior doorway.
Visible damage/condition:
- Vertical door-frame/trim area shows a scraped, peeled, or separated strip near the jamb.
- Weatherstrip/edge seal appears worn or disturbed along the door opening.
- Grab handle ha
Human interpretation • confidence 0.00
Claim Lines
complaint
ENTRANCE DOOR IS POPPING OPEN PASSENGER SIDE
needs-review • confidence 0.23
complaint
ENTRANCE DOOR IS POPPING OPEN PASSENGER SIDE
needs-review • confidence 0.23
complaint
ENTRANCE DOOR IS POPPING OPEN PASSENGER SIDE
needs-review • confidence 0.09
cause
striker plate is out of adjustment not allowing the door to close and remain closed as designed
needs-review • confidence 0.23
cause
striker plate is out of adjustment not allowing the door to close and remain closed as designed
needs-review • confidence 0.23
cause
striker plate is out of adjustment not allowing the door to close and remain closed as designed
needs-review • confidence 0.06
correction
adjust striker plate to door
needs-review • confidence 0.20
correction
adjust striker plate to door
needs-review • confidence 0.20
correction
adjust striker plate to door
needs-review • confidence 0.06
complaint
REAR KITCHEN DOOR THE LOCK IS NOT LATCHING
needs-review • confidence 0.23
complaint
REAR KITCHEN DOOR THE LOCK IS NOT LATCHING
needs-review • confidence 0.23
complaint
REAR KITCHEN DOOR THE LOCK IS NOT LATCHING
needs-review • confidence 0.06
cause
rear door will not align properly to close correctly *93589*
needs-review • confidence 0.23
cause
rear door will not align properly to close correctly *93589*
needs-review • confidence 0.23
cause
rear door will not align properly to close correctly *93589*
needs-review • confidence 0.06
correction
need to add a shim to bring the door up 1/2" to create a level surface so the door will latch and lock properly
needs-review • confidence 0.26
correction
need to add a shim to bring the door up 1/2" to create a level surface so the door will latch and lock properly
needs-review • confidence 0.26
correction
need to add a shim to bring the door up 1/2" to create a level surface so the door will latch and lock properly
needs-review • confidence 0.09
Evidence Thread
Ashlee Olsen
processor • Jan 20, 2026, 5:21 PM
submitted PA#2557233
Ashlee Olsen
processor • Jan 21, 2026, 12:06 PM
@Stephanie D WO 26632 FR feedback:
Job 1
01/21/2026jherrera@forestriverinc.comhello, the flat rate for this repair is 0.20 could you tell me why 0.50 was requested?
Stephanie Davis
dealer_or_external • Jan 22, 2026, 10:10 AM
@Ashlee O This must have been a typo on the labor @ .50, sorry.
Ashlee Olsen
processor • Jan 23, 2026, 11:40 AM
approved
job 1 .2
job 2 .8
Ashlee Olsen
processor • Jan 30, 2026, 11:57 AM
@Stephanie D this one was approved under your new labor rate, so total submitted is $175.00
Ashlee Olsen
processor • Jan 30, 2026, 11:58 AM
submitted C#2557233
Stephanie Davis
dealer_or_external • Feb 4, 2026, 8:53 AM
Thank you! I finally got free from being snowed in!!
Ashlee Olsen
processor • Feb 4, 2026, 11:16 AM
I've been thinking about you all, I'm glad you were able to get out!
Ashlee Olsen
processor • Feb 11, 2026, 1:43 PM
paid $175.00 2/10 check #3106945
Claim Files
COMPLETED WO.pdf
pdf • Jan 30, 2026, 10:25 AM • 411,991 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26632/COMPLETED WO.pdf
WO.pdf
pdf • Jan 20, 2026, 3:49 PM • 392,721 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26632/WO.pdf