Claim explorer / evidence thread
Claim 26620
TRI 1202 • Ashlee • Parts Inquiry • thor
risk 0.35
deadline Approaching deadline
images 2
matched 0
Warranty deadline timeline
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
191 days open in the visible workflow.
Recommended Action
Upload Missing Documents
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
11
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 12:32 PM to Jun 20, 2026, 1:12 AM.
Indexed evidence
1 docs / 16 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
191 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=2; damage=0; unit=0; parts=2; doc=0; gaps=missing_unit_id_photo • Unit 2018 Thor • VIN 1F65F5DY2J0A05688
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26620/image000002.jpg
Timeline
First seen Apr 23, 2026, 12:32 PM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
Feb 16, 2026, 2:46 PM • dealer_or_external • @Chris L motor is wrong tech repaired unit and I had the motor put on the shelf
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Image shows an RV interior control area with an **LCI Electronic Leveling** control panel mounted on a light-colored console/shelf.
- **Visible parts/components:** Lippert/LCI electronic leveling keypad/control panel with buttons for MAN, AUTO, ON/OFF, FRONT, LEFT, RIGHT, REAR, and “ALL JACKS” retract. Indicator LEDs are visible; some appear illuminated amber near “Jacks Down”/panel status area.
- **Condition/damage:** No clear physical breakage to the panel is visible. Console surface and pane
Human interpretation • confidence 0.00
parts-photo
Image shows RV/vehicle driver footwell area with brake/accelerator pedals, wood-look flooring, carpet/rug, sidewall trim/panel, and loose debris.
Visible issues:
- Beige plastic trim/cover or latch-like piece appears loose/broken on the floor near the right-side lower panel.
- Right-side lower interior panel/step/trim area is dirty/scuffed, with debris along the seam.
- Exposed/loose wiring and foam/insulation visible up under the dash/footwell area, but damage is not clearly identifiable.
- No
Human interpretation • confidence 0.00
parts-photo
Visible area appears to be an RV electrical/wiring compartment under/behind a dash or cabinet.
- **Components visible:** Multi-color wiring harnesses, corrugated loom, multiple plastic connectors, relay/fuse block, red power lead/cover, grounding/metal bracket area, carpeted wall/floor, and a black round duct or speaker-like housing on left.
- **Labels/text:** Fuse/relay panel shows **“THOR”** and **“14 CH”**. Individual fuse labels are present but mostly unreadable.
- **Observed condition/dama
Human interpretation • confidence 0.00
parts-photo
Visible RV cab/driver footwell area under dash with accelerator and brake pedals, wiring loom/harnesses, beige lower trim/console panel, carpet, and adjacent seat/bed cushion/fabric.
- **Visible damage/condition:** Debris and loose/chewed-looking foam or insulation around the lower trim/carpet edge and under-dash area. Some exposed wiring/connectors are visible, but no clear cut/broken wire can be confirmed from this image. Beige panel has a small round hole/mark.
- **Parts/components shown:**
Human interpretation • confidence 0.00
parts-photo
Visible under-dash/electrical area with multiple wiring harnesses, corrugated loom, connectors, relays, and a THOR-labeled fuse/relay block.
- **Visible components:** THOR fuse/relay panel with blade fuses and relays, red electrical module in background, black/gray plug connectors, bundled multicolor wiring, split-loom conduit, metal mounting bracket/steering or dash structure.
- **Visible condition/damage:** Wiring appears loose/exposed in the work area with several taped/spliced sections and
Human interpretation • confidence 0.00
parts-photo
Visible RV underbody/behind-panel area with fiberglass/painted composite surface and multiple corrugated wire looms.
- **Visible damage:** A small black wire/lead appears broken, cut, or pulled apart, with exposed inner material/insulation near the end. No obvious burn marks or melted surrounding material visible.
- **Parts/components shown:** Corrugated wiring looms, loose/damaged black wire lead, fiberglass/composite body panel, nearby black plastic electrical connector/component at lower rig
Human interpretation • confidence 0.00
parts-photo
Visible damage: Exterior RV front/side fascia area with wiring harness pulled out/dangling. Black corrugated wire loom is separated/broken, exposing multiple colored wires; several wire ends appear cut/severed and not connected.
Parts/components visible: Cream fiberglass body panel, black grille/vent mesh, headlight/marker light assembly at right edge, corrugated wire conduit/loom, multi-wire electrical harness.
Labels/text: No readable labels, part numbers, or document text visible.
Repair c
Human interpretation • confidence 0.00
parts-photo
Front exterior of RV/motorhome near grille and headlamp/DRL assembly. A black corrugated wire loom is separated/broken, exposing multiple colored wires; several conductors appear cut or pulled apart with bare ends. The loom section is hanging loose from the front fascia/bumper area. No labels or document text visible.
Visible related parts/components: front grille, cream/white fiberglass front cap/bumper, headlight/LED light assembly, wiring harness with corrugated conduit.
Repair context
Human interpretation • confidence 0.00
parts-photo
Image shows an exposed under-dash/footwell area, likely near the pedals, with trim panels removed.
- **Visible components:** black plastic HVAC/duct or dash support housing, corrugated wire loom, white electrical connector with colored wires, fasteners, carpeting, exposed wood floor/subfloor, pedal pad at lower left.
- **Visible condition/damage:** multiple blobs of yellow expanding foam/sealant around wiring and plastic housing; rough/frayed carpet edge; loose debris/foam pieces on floor; expo
Human interpretation • confidence 0.00
parts-photo
Visible RV interior access cavity behind/under a panel, likely near dash/seat or slide/sidewall structure.
- **Components visible:** plywood framing/support blocks, beige molded interior panel edge, metal retaining clip/bracket with screw, large black corrugated duct/hose, multiple black wire looms, exposed multicolor wiring harness, white control/module edge at left, small white wire/connector.
- **Condition/damage:** No clear broken part is visible. Wood framing shows drilled holes, dark spec
Human interpretation • confidence 0.00
parts-photo
Warranty image shows an interior RV service access/cavity with exposed wiring harnesses, black corrugated wire loom, HVAC/duct-like tubing, plywood framing/blocking, and a white electrical/control module at left. An orange plush/soft object is caught or resting among the harnesses/ducting.
Visible condition/damage:
- No clear broken part is identifiable.
- Plywood framing shows drilled holes, sawdust/debris, and dark speckling/staining along one edge.
- Wiring/loom appears routed through the co
Human interpretation • confidence 0.00
parts-photo
Warranty claim image shows a printed shop work order from Tri-Am RV Center of East Tennessee.
- **Visible damage/condition:** No physical RV damage or failed component is shown; only paperwork is visible.
- **Repair context:** Work Order **26620**, appointment **12 Jan 2026 10:00am**. Unit listed as **2018 Thor ACE 30.2**, model **30.2**, serial/VIN visible ending **05688**.
- **Customer complaint / issue text:** “Slides and leveling system is inop; acts like there’s no power to the systems. No
Human interpretation • confidence 0.00
parts-photo
Under-cabinet/utility compartment view with multiple black corrugated wire looms and a white coax-style cable/connector routed through a confined area. Visible issue appears to be water/moisture intrusion or staining: rust/corrosion and dark spotting along the lower metal/fastener strip, with debris/white torn material on the black floor/panel. Surrounding wood edge/panel is visible at bottom/right. No readable labels or document text present.
Likely claim-line linkage: supports investigation
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** RV/vehicle electrical wiring harness area with multiple colored wires, black corrugated loom, taped splices/wraps, connectors, relay/fuse block, and fuse panel.
- **Visible damage/condition:** Two loose/cut wire ends are visible near center-right: one white wire and one brown/gray wire with exposed/unfinished ends. Harness wrapping/loom appears opened or separated in places. No obvious burn damage or melted connector visible in this image.
- **Labels/text:** Fuse panel
Human interpretation • confidence 0.00
parts-photo
Close-up inside an RV service area showing bundled electrical wiring in black corrugated loom and several colored wires. A brown clump/debris/nesting material is visible near the wire bundle/connector area, suggesting possible rodent intrusion or contamination. No clear broken wire is visible in this image, but the loom/wiring area appears dirty and obstructed. Adjacent components include black insulated duct/hosing and a light-colored wood/fiberglass panel edge. No labels, part numbers, or docu
Human interpretation • confidence 0.00
parts-photo
Visible RV underbody/compartment area with wiring looms, hoses/conduit, black underbelly/floor panel, and reddish fiberglass/insulation panel.
- **Damage observed:** Separation/gap and rough broken edge where the black panel meets the reddish fiberglass/underbody panel. Some sealant/adhesive appears cracked or missing; debris/dirt present. Possible torn/cut underbelly material at the seam.
- **Components visible:** Corrugated wire loom/harnesses, flexible hoses/tubing, black plastic/underbelly
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Jan 16, 2026, 11:57 AM
@Tessa C hey i need communication wiring harness for this slide out system i looked up the part number from what i can see its 71-3780 not sure if its the correct one please check before ordering i also got the deposit for this part
Tessa Coffey
dealer_or_external • Jan 16, 2026, 12:04 PM
@Chris L ON ORDER 17673
Tessa Coffey
dealer_or_external • Jan 23, 2026, 11:48 AM
@Chris L part here
Chris Lehnert
dealer_or_external • Feb 12, 2026, 12:55 PM
@Tessa C OK now that we got the harness we also need a motor for this slide assembly i was told that is it is a 300:1 the part number i found is 37-0019 through ntp meyers part number is 236575 meyers is cheaper cole said we are good to order it
Tessa Coffey
dealer_or_external • Feb 13, 2026, 10:59 AM
@Chris L MOTOR IS HERE
Cole Perkins
dealer_or_external • Feb 16, 2026, 2:46 PM
@Chris L motor is wrong tech repaired unit and I had the motor put on the shelf
Claim Files
WO26620.pdf
main-pdf • Jan 16, 2026, 11:54 AM • 388,896 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26620/WO26620.pdf