Claim explorer / evidence thread
Claim 26610
TRI 1202 • Ashlee • Paid • dutchman
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 23
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$500.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
23
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
2 docs / 11 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26610/COMPLETED WO.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Feb 27, 2026, 5:15 PM • processor • paid $1240.82 check #1581493
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 3
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Photo shows a replacement metal furniture/recliner mechanism packaged in a cardboard shipping box.
- **Visible parts/components:** Black/gray steel recliner or seating frame with scissor/linkage arms, mounting brackets, cross rods, springs, and plastic bushings/caps. Cardboard tubes/spacers used for shipping protection.
- **Visible damage/condition:** No obvious damage to the new part is visible in the photo. Part appears to be a shipped replacement component.
- **Labels/text:** A small white t
Human interpretation • confidence 0.00
supporting-image
Image shows the underside/side of a recliner/theater seating component with identification/date tags attached. No visible physical damage is shown in this photo.
Visible text/labels:
- Red overlay: “WO # 26594 Job 5”
- Red overlay: “Right side recliner date tag”
- Main production label includes:
- Product: “050-TP CHAIRS – BASIS?”
- RPO: “0013646739”
- Sales Order: “SO-0007225108”
- Quantity: “6.00 EA”
- Due date: “2/26/2025”
- Customer: “DMI CRV PLANT #810”
- Fabric: “ROBUST LA
Human interpretation • confidence 0.00
supporting-image
Image shows an RV shower enclosure with textured/frosted glass sliding/door panels, black vertical frame/seal, bottom track, white shower wall/tub surround, black shower fixture, and black round handle/knob.
Visible issue: red circle highlights a small defect at the lower edge of the left glass panel near the black vertical gasket/trim—appears to be a chip, crack, or damaged/misaligned seal area. No obvious widespread breakage visible.
Overlay text reads: “WO # 26594” and “Job 2” in red.
Repa
Human interpretation • confidence 0.00
supporting-image
Image shows a black plastic molded bracket/clip assembly on a countertop near a sink. The component appears damaged at the center hinge/connection area: plastic is cracked/split with a small white/metal pin or insert protruding, suggesting the pivot/retainer area failed or separated. Scuffing/dust is visible on the part.
Visible text overlay: “WO # 26594” and “Job 2” in red.
Repair context: likely documentation of a broken plastic bracket/hinge/retainer component removed for replacement or war
Human interpretation • confidence 0.00
supporting-image
- **Visible area/components:** RV living room slide/interior with tan theater recliner sofa, center cupholders, side window assemblies, black window frames, fabric valances/shades, wall paneling, floor vinyl, nearby bed/dinette edge.
- **Visible damage/condition:** No major structural damage is clearly visible. Sofa upholstery shows light wrinkling/creasing and possible minor seam puckering/scuffing near the lower front/side panels, especially at the vertical seams. Cannot confirm tear or failed
Human interpretation • confidence 0.00
supporting-image
RV recliner shown upright; no clear damage visible from this angle.
Human interpretation • confidence 0.84
supporting-image
Warranty image for claim line 2 shows an RV exterior sidewall/compartment area with a small metal latch/cam fastener on a textured white panel beneath black trim/window molding. The screw at the latch pivot is identified as loose, highlighted by red marker arrows/circle.
Visible text/labels:
- “WO # 26594”
- “Job 4”
- “Loose screw”
Repair context: likely tightening/repairing or securing the loose latch screw/fastener on the exterior component.
Claim linkage: Dealer tri-1202, Dutchman case 266
Human interpretation • confidence 0.00
supporting-image
RV exterior sidewall/storage compartment area.
- **Visible damage/issue:** Red circle highlights the lower-left latch/catch area of a white exterior baggage/compartment door with black trim. No major crack or body damage is clearly visible; issue appears related to the latch/keeper/fastener or alignment at that corner.
- **Parts/components shown:** Exterior storage compartment door, black door frame/gasket trim, latch/lock hardware, adjacent black service/vent panel, lower black skirting, wheel
Human interpretation • confidence 0.00
supporting-image
Image shows an RV exterior compartment/baggage door latch/lock assembly on a white panel above black lower trim/skirt.
- **Visible component:** Chrome keyed cam latch/handle with round lock cylinder and black gasket/escutcheon behind it.
- **Visible condition/damage:** Latch appears installed and generally intact. Minor scuffs/oxidation/surface wear on chrome handle and lock face; light dirt/speckling and small marks on surrounding white panel. Black gasket/trim around latch appears slightly un
Human interpretation • confidence 0.00
supporting-image
RV interior seating area with tan faux-leather recliner/theater seat beside wall and window.
- **Visible components:** recliner back cushion, headrest, seat/footrest cushion, right armrest, adjacent left seat edge, window, wall paneling, wood-look floor/trim.
- **Visible damage/condition:** No clear tear, break, missing part, or severe damage is visible in this photo. Upholstery shows normal creasing/wrinkling and slight surface variation; right armrest/seat seams appear intact from this view.
Human interpretation • confidence 0.00
supporting-image
Shower glass panel has a chipped mounting hole; no hardware is shown.
Human interpretation • confidence 0.88
Claim Lines
complaint
SHOWER DOOR HANDLE HAS CAME OFF
partial-match • confidence 0.35
complaint
SHOWER DOOR HANDLE HAS CAME OFF
partial-match • confidence 0.35
complaint
SHOWER DOOR HANDLE HAS CAME OFF
needs-review • confidence 0.09
cause
SHOWER DOOR END HANDLE CAME OFF AND THE OTHER SIDE CAME LOOSE
partial-match • confidence 0.48
cause
SHOWER DOOR END HANDLE CAME OFF AND THE OTHER SIDE CAME LOOSE
partial-match • confidence 0.48
cause
SHOWER DOOR END HANDLE CAME OFF AND THE OTHER SIDE CAME LOOSE
needs-review • confidence 0.09
correction
RESECURE HANDLE IN CORRECT PLACE
needs-review • confidence 0.30
correction
RESECURE HANDLE IN CORRECT PLACE
needs-review • confidence 0.30
correction
RESECURE HANDLE IN CORRECT PLACE
needs-review • confidence 0.03
complaint
DRIVER SIDE SMALL COMPARTMENT DOOR LOCK JUST SPINS
needs-review • confidence 0.29
complaint
DRIVER SIDE SMALL COMPARTMENT DOOR LOCK JUST SPINS
needs-review • confidence 0.29
complaint
DRIVER SIDE SMALL COMPARTMENT DOOR LOCK JUST SPINS
needs-review • confidence 0.12
cause
THE SCREW THAT SECURES LATCH IN PLACE CAME LOOSE CAUSING LOCK TO TURN *76267*
needs-review • confidence 0.26
cause
THE SCREW THAT SECURES LATCH IN PLACE CAME LOOSE CAUSING LOCK TO TURN *76267*
needs-review • confidence 0.26
cause
THE SCREW THAT SECURES LATCH IN PLACE CAME LOOSE CAUSING LOCK TO TURN *76267*
needs-review • confidence 0.09
correction
LINE LOCK INTO PROPER POSITION THEN RESECURE SCREW
needs-review • confidence 0.20
correction
LINE LOCK INTO PROPER POSITION THEN RESECURE SCREW
needs-review • confidence 0.20
correction
LINE LOCK INTO PROPER POSITION THEN RESECURE SCREW
needs-review • confidence 0.03
complaint
LEFT RECLINER FOOT REST IS COMING OUT WHEN JUST SITTING IN IT AND MAKE ANY MOVEMENT. CUST ALSO STATED THE FOOT REST WILL GO OUT WHILE THEY ARE TRAVELING.RIGHT SIDE WILL NOT COME OUT AT ALL
needs-review • confidence 0.34
complaint
LEFT RECLINER FOOT REST IS COMING OUT WHEN JUST SITTING IN IT AND MAKE ANY MOVEMENT. CUST ALSO STATED THE FOOT REST WILL GO OUT WHILE THEY ARE TRAVELING.RIGHT SIDE WILL NOT COME OUT AT ALL
needs-review • confidence 0.34
complaint
LEFT RECLINER FOOT REST IS COMING OUT WHEN JUST SITTING IN IT AND MAKE ANY MOVEMENT. CUST ALSO STATED THE FOOT REST WILL GO OUT WHILE THEY ARE TRAVELING.RIGHT SIDE WILL NOT COME OUT AT ALL
needs-review • confidence 0.09
cause
TECH VERIFIED THE RIGHT RECLINER WILL NOT OPEN WITHOUT EXTREME FORCE. LEFT SODE WILL NOT LATCH TO KEEP THE FOOT REST IN AS DESIGNED. BOTH RECLINERS HAVE INTERNAL ISSUES THAT ARE NOT ALLOWING THE CUSTOMER TO USE THEM CORRECTLY.
needs-review • confidence 0.34
cause
TECH VERIFIED THE RIGHT RECLINER WILL NOT OPEN WITHOUT EXTREME FORCE. LEFT SODE WILL NOT LATCH TO KEEP THE FOOT REST IN AS DESIGNED. BOTH RECLINERS HAVE INTERNAL ISSUES THAT ARE NOT ALLOWING THE CUSTOMER TO USE THEM CORRECTLY.
needs-review • confidence 0.34
cause
TECH VERIFIED THE RIGHT RECLINER WILL NOT OPEN WITHOUT EXTREME FORCE. LEFT SODE WILL NOT LATCH TO KEEP THE FOOT REST IN AS DESIGNED. BOTH RECLINERS HAVE INTERNAL ISSUES THAT ARE NOT ALLOWING THE CUSTOMER TO USE THEM CORRECTLY.
needs-review • confidence 0.09
correction
REPLACE THE LEFT AND RIGHT SIDE OF THE RECLINERS
needs-review • confidence 0.29
correction
REPLACE THE LEFT AND RIGHT SIDE OF THE RECLINERS
needs-review • confidence 0.29
correction
REPLACE THE LEFT AND RIGHT SIDE OF THE RECLINERS
needs-review • confidence 0.06
Evidence Thread
Stephanie Kendziorski
processor • Jan 8, 2026, 12:06 PM
Submitted PREAUTH59841
Stephanie Davis
dealer_or_external • Jan 19, 2026, 11:27 AM
@Ashlee O Can we get an update on this one please? I didn't see anything and I may not be seeing it!
Ashlee Olsen
processor • Jan 19, 2026, 11:31 AM
Hi, yes, this was approved this morning.
Job 1 .1 labor time adjusted according to Keystone's flat rate
Job 2 .2
Job 3 1 KRV-Approved to R&R PA PN 2020329920--RECLINER MECH ZERO WALL 18 LSF ARM MANUAL &PN 2020329921--RECLINER MECH ZERO WALL 18 RSF ARM MANUALKRV-VCB
Stephanie Davis
dealer_or_external • Jan 20, 2026, 10:34 AM
@Tessa C Approved to order the following part numbers for Line 3
2020329920 and 2020329921. If you would like to read over what Ashlee sent for the approval it may help!
Tessa Coffey
dealer_or_external • Jan 21, 2026, 12:07 PM
@Stephanie D emailed keystone
Tessa Coffey
dealer_or_external • Jan 22, 2026, 9:29 AM
@Stephanie D ON ORDER 17680
Tessa Coffey
dealer_or_external • Jan 29, 2026, 1:46 PM
@Stephanie D ALL PARTS ARE HERE FOR THIS UNIT (BAY)
Ashlee Olsen
processor • Feb 9, 2026, 3:54 PM
submitted CLAIM70438
Ashlee Olsen
processor • Feb 27, 2026, 5:15 PM
paid $1240.82 check #1581493
Claim Files
COMPLETED WO.pdf
pdf • Feb 9, 2026, 1:15 PM • 413,715 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26610/COMPLETED WO.pdf
WO.pdf
pdf • Jan 8, 2026, 10:57 AM • 408,423 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26610/WO.pdf