Claim explorer / evidence thread
Claim 26547
TRI 1202 • Ashlee • Parts Inquiry • coachmen
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
140 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
14
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 13, 2026, 11:21 PM to Oct 31, 2026, 2:54 AM.
Indexed evidence
0 docs / 24 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
140 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26547/Resized_20251211_091411.jpeg
Timeline
First seen Jun 13, 2026, 11:21 PM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Jan 2, 2026, 11:02 AM • dealer_or_external • customer just called and approved to fix solar
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible area:** Exterior passenger/side wall of a Coachmen RV/travel trailer with a slide-out room extended. Black/white sidewall graphics, tinted windows, ladder, wheel/fender, stabilizer jack, lower skirt panels visible.
- **Likely damage/issue:** The long black horizontal strip/trim or seal along the **top of the slide-out opening/slide topper area** appears loose, bowed, or partially detached near the right side/end. It is not sitting straight/flush against the wall. No obvious wall crac
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior side wall with slide-out/large side opening area. The long black upper trim/rail above the slide/window area appears damaged: left end is pulled away from the wall with broken/loose material hanging, and the rail looks bowed/separated along part of its length. This likely relates to an exterior slide-out topper/awning rail, drip rail, or upper slide trim molding needing replacement/reattachment.
Components visible: white sidewall, black vertical slide trim, black horizontal
Human interpretation • confidence 0.00
parts-photo
Visible RV: Coachmen Brookstone fifth wheel/travel trailer exterior, rear and driver-side upper sidewall.
Damage/condition observed:
- Possible issue at the upper roof-to-sidewall edge/trim/gutter area along the left side near the rear corner: trim/edge appears uneven or slightly separated/discolored, but damage is not clearly confirmed from this distance.
- No obvious broken lights, ladder damage, rear wall impact, or major panel damage visible.
Visible parts/components:
- Rear ladder assembl
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Passenger/curb side exterior of a Coachmen **Brookstone** fifth-wheel/travel trailer, upper sidewall and slide-out area.
- **Visible components:** White fiberglass sidewall, black roof/upper belt molding or gutter rail, slide-out room with black perimeter trim, upper slide topper/awning rail area, windows, baggage/utility doors, marker lights, lower black skirt, wheels/axles.
- **Visible damage/condition:** No clear impact damage visible. The long black upper roof/gutter/a
Human interpretation • confidence 0.00
parts-photo
Exterior curb/door side of a Coachmen Brookstone RV/trailer. Visible components include black patio awning roller/tube along roofline, multiple awning arms/support brackets, sidewall graphics, entry door, windows, compartment door, wheels/fender, stabilizer/landing jack, and side marker lights.
Visible text/labels: “BROOKSTONE” and “Coachmen” on sidewall; small chassis/label stickers are present but not readable.
Damage/issue: No clear breakage, missing part, or impact damage is visible in thi
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior rear/side upper corner of a Coachmen RV/trailer. Shows white sidewall, black/gray graphics, rear vertical ladder, roof/upper side trim or gutter rail, lower access/storage doors, small red marker light, bumper/receiver area.
- **Damage/condition observed:** No clear structural damage visible. Possible minor discoloration/dirt/staining along the upper roof/sidewall trim near the ladder/roof edge; not enough detail to confirm a defect. Ladder appears attached and strai
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior curb/road side upper wall of a Coachmen RV/fifth wheel near rear, with black graphics, rear ladder, service/utility compartment doors, upper roofline trim/gutter/rail.
- **Damage observed:** The long black upper exterior molding/rail/trim along the side appears uneven and possibly loose/bowed. Near the rear ladder area, a short section of the black strip protrudes outward past the wall line, suggesting the trim/insert or rail may be pulling away. No clear wall cracki
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Passenger/curb side of Coachmen fifth wheel/RV with large slide-out wall, tinted windows, entry door/assist handle, exterior graphics, lower skirting, landing gear, and a long black awning/slide-topper tube or housing running along the upper side near the roofline.
- **Visible damage/condition:** Dark staining or discoloration is visible along the upper wall just below/around the black awning/roof rail area, most noticeable near the top edge. Minor scuffing/paint w
Human interpretation • confidence 0.00
parts-photo
Visible on Coachmen Brookstone fifth-wheel exterior side with slide-outs extended.
- **Damage/issue shown:** Upper exterior black rail/trim/awning-gutter area appears irregular, with a section of black insert/track near the slide topper area looking loose or separated. Possible sealant/trim gap along the upper sidewall/roofline area; no clear crack or impact damage visible.
- **Parts/components visible:** Roof edge molding/gutter, black exterior trim, slide-out topper awning fabric/rails, slide
Human interpretation • confidence 0.00
parts-photo
Visible exterior of a Coachmen Brookstone fifth-wheel RV.
- **Damage/condition observed:** Long black upper exterior trim/rail above the large slide-out appears loose, lifted, or separated near the front/left end. The rail looks uneven along the top edge, suggesting a detached awning/slide topper rail, gutter, or molding section. No obvious wall panel impact damage visible.
- **Components shown:** Large slide-out room with black perimeter trim, tinted slide window, upper black rail/gutter/awnin
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/labels:** Coachmen **Brookstone** fifth-wheel/travel trailer sidewall; Coachmen logo visible.
- **Area shown:** Curb/side exterior with upper awning/rail area, slide-out room, windows, graphics, lower skirt, tandem wheels.
- **Visible damage/concern:** Upper black exterior rail/awning/gutter-style trim near the awning/slide topper support appears **misaligned or partially pulled loose/bent upward at an end/joint**. There is a visible gap/offset where the long black extrusion mee
Human interpretation • confidence 0.00
parts-photo
Image shows exterior rear/curb-side upper area of a Coachmen Brookstone fifth wheel/travel trailer.
- **Visible damage:** No clear damage visible in this photo. Exterior sidewall, rear wall, roof edge trim, awning arms/housing, ladder, lights, and graphics appear intact from this distance.
- **Visible parts/components:** Rear ladder, rear clearance/marker lights, tail lamps, rear window/black panel, rear bumper/receiver area, license plate bracket, curb-side awning assembly with arms, slide/sid
Human interpretation • confidence 0.00
parts-photo
Image shows a Coachmen fifth-wheel exterior, front/roadside area.
- **Visible damage/concern:** Possible issue at the **upper front cap-to-sidewall corner/seam** near the roofline/clearance light area; looks like uneven sealant/trim or a small separation/finish irregularity. No major impact damage, cracks, or missing panels clearly visible from this distance.
- **Parts/components visible:** Front fiberglass cap, black cap trim/seam, amber clearance/marker lights, sidewall decals, slide/side win
Human interpretation • confidence 0.00
parts-photo
Exterior curb-side RV photo showing the main patio awning assembly.
- **Visible components:** Black awning roller/cassette across upper sidewall, awning end caps, vertical awning support arms/rails, sidewall windows, entry door/assist handle, tandem wheels/fender, lower skirt trim.
- **Visible damage/condition:** No clear catastrophic damage visible. The most notable issue is at the lower end of a vertical awning support arm near center-left: the bottom bracket/cover area appears scuffed or par
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior curb/side wall of a Coachmen RV/fifth wheel with slide-out area, black graphics, storage/baggage doors, tinted windows, marker lights, landing/support jack, and roofline awning assembly.
- **Apparent damage/concern:** At the upper center, the **black awning arm/head/mount area** appears separated or misaligned where the vertical arm meets the top awning hardware/roller area. Possible cracked/loose plastic cover or bracket; not fully clear from this angle.
- **Parts/c
Human interpretation • confidence 0.00
parts-photo
- **Image/context:** Rear exterior of a Coachmen Brookstone RV/travel trailer, photographed in a lot.
- **Visible components:** Rear wall panel, black roof/edge trim, rear ladder on left, red upper clearance/marker lights, rear window/black panel, rear camera or center marker housing above window, lower tail lights, bumper/hitch area, electrical/utility port near lower center, license plate bracket.
- **Visible labels/text:** “Coachmen” logo, large “BROOKSTONE” model decal, “www.coachmenrv.c
Human interpretation • confidence 0.00
parts-photo
Coachmen Brookstone fifth-wheel exterior, roadside/side wall view. Visible components include black power awning roller/fabric assembly with end caps and arms, slide-out/sidewall trim, entry/utility door area, rear lights, wheels, and stabilizer/landing gear. Branding text visible: “BROOKSTONE” and “Coachmen”; Tennessee plate “273942T” visible.
Damage/issue: No obvious structural damage is clearly visible from this wide shot. The image appears intended to document the awning assembly/awning har
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Front/roadside upper nose of a Coachmen **Brookstone** fifth-wheel trailer, parked on a lot with landing gear down and pin box visible.
- **Visible components:** Molded black/white front cap, front graphics/decals, upper amber clearance/marker lights, left sidewall/slide area, awning/arm hardware along roadside, front storage/utility compartment door, landing jacks, king pin/pin box.
- **Visible damage/condition:** No obvious major impact, cracks, missing panels, or deform
Human interpretation • confidence 0.00
parts-photo
- **Visible subject:** Passenger/curb side of a Coachmen towable RV/travel trailer in a lot, showing exterior wall, windows, entry door, dual axles, stabilizer/landing jacks, and a black power awning assembly.
- **Parts/components shown:** Long black awning roller/tube along upper sidewall, multiple awning support arms/brackets, upper arm head covers, sidewall mounting rails, entry steps/handle, exterior windows, decals/graphics, wheels/tires.
- **Visible damage/condition:** No clear impact dama
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Upper front side amber clearance/marker light appears loose/dangling from the sidewall near the front cap/awning arm area. No other clear body damage visible; front cap and sidewall look generally intact from this angle.
- **Parts/components shown:** Coachmen Brookstone fifth-wheel front cap, upper sidewall, amber clearance lights, black awning arms/brackets, slide-out side wall, front storage door, landing legs, pin box/hitch.
- **Labels/text visible:** Large front cap bra
Human interpretation • confidence 0.00
parts-photo
{
"case_id": "26547",
"file": "IMG_2771.JPG",
"visible_unit": "Coachmen Brookstone fifth-wheel RV, curb/side exterior view",
"visible_components": [
"Large slide-out room on left/front with black perimeter trim",
"Additional slide/side wall sections with tinted windows",
"Black roofline/slide topper or awning rails along upper side",
"Exterior storage/baggage doors",
"Entry/utility compartment door area",
"Amber marker lights",
"Landing gear/front jack leg",
Human interpretation • confidence 0.00
parts-photo
- **Image context:** Curb/passenger side exterior of a Coachmen fifth-wheel/travel trailer, showing entry door area, slide-out sections, side windows, black/gray graphics, lower black skirt, awning assembly/roller along roofline, and landing jack.
- **Visible damage/concern:** Only clear issue appears near the lower portion of a vertical black exterior trim/column just left of the entry steps/handle area: a small black lower cover/trim piece looks loose, separated, or possibly bent outward. Blue
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/condition:** Upper front/side exterior trim or rubber molding appears loose/separated near the roof/front cap transition; a black piece is protruding outward at the upper right/front corner area. No obvious cracks in sidewall or front cap visible from this distance. Minor surface marks/scuffs on lower white sidewall are faint/unclear.
- **Parts/components shown:** Coachmen fifth-wheel exterior side/front cap area, black/gray graphics/decals, upper rail/gutter/trim, vertical co
Human interpretation • confidence 0.00
parts-photo
- **Image type:** Photo of a printed service/work order on a dark surface; no vehicle/RV component damage is visible.
- **Visible repair context:** Work order **W/O 26547**, **Job #1 – External**, status **In Progress**.
- **Complaint text visible:** “CS THAT THE SLIDE IS MAKING NOISE BUT WILL NOT OPE…” (likely “open,” but cropped).
- **Vehicle/unit info visible:** Stock description begins **“2022 FW BRO…”**; trim **344FL**; mileage **0**; serial/VIN partially visible beginning **5ZT3BKZB9NA328…
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Dec 13, 2025, 9:22 AM
@Tessa C HEY i need a price and a part# for a slide room motor please
Tessa Coffey
dealer_or_external • Dec 16, 2025, 1:32 PM
@Chris L 71-3761 $1507.99
Cole Perkins
dealer_or_external • Dec 17, 2025, 11:33 AM
06-7674 r 452.95 solar kit @Tessa C @Chris L
Chris Lehnert
dealer_or_external • Dec 23, 2025, 11:13 AM
@Tessa C hey i got the approval from the ext warranty to order the slide room motor, but they only gave me Lippert retail $1317.99
Tessa Coffey
dealer_or_external • Dec 23, 2025, 11:30 AM
@Chris L ON ORDER 17635
Tessa Coffey
dealer_or_external • Dec 30, 2025, 10:16 AM
@Chris L part here (bay)
Cole Perkins
dealer_or_external • Jan 2, 2026, 11:02 AM
customer just called and approved to fix solar
Claim Files
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