Claim Detail

parts-photo

Photo of a computer screen showing a dealership work order/claim system, not a physical RV damage photo. Visible text/context: - Window title: “Work Order - TET” - Work Order #: 26523 - WO Date: 04 DEC 25 - Author/Status fields visible: “CLP”, status “N / NEW” - Customer visible: “HANKINS, PATRICK” - Customer number appears: 87542 - Email partially visible: PATAHNDM@COMCAST.NET - Unit/stock line partially visible: “2021 RV KZ durango G391RKF” or similar - Location: “IH - IN HOUSE” - Sales ID/na

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior rear/side lower corner. Components shown: black vertical corner/edge trim, black lower textured skirt/panel, red rear marker/reflector light, gray/white upper wall graphics/panels. Damage/issue: a narrow black strip/seal is hanging loose from the vertical corner trim area near the lower rear corner. Possible detached rubber/vinyl trim insert or weatherstrip. No obvious impact damage or cracked light visible in this image. Labels/text: none visible. Repair context / claim-l

Human interpretation • confidence 0.00

parts-photo

Warranty image analysis — IMG_2560.JPG: - **Visible damage:** Exterior side/compartment area shows significant separation/delamination along the right vertical edge. White fiberglass/laminate and underlying material are exposed, with torn sealant/adhesive, rough broken edges, and missing or displaced black edge trim. Lower corner appears scuffed/broken. - **Parts/components visible:** Black textured exterior panel or compartment door, white RV sidewall, black frame/trim, vertical corner/edge mo

Human interpretation • confidence 0.00

parts-photo

- **Visible damage/condition:** No clear impact damage visible. Minor dirt/road grime and small specks/chips near the lower front corner/underbelly area. Exterior graphics appear intact from this distance. - **Parts/components shown:** Passenger/side exterior of a KZ fifth-wheel RV; slide-out side wall with white vertical slide trim/extrusions, exterior decals/graphics, storage compartment doors, entry/service door, amber marker light, landing legs/leveling jacks, black seals/trim, front cap/ove

Human interpretation • confidence 0.00

parts-photo

- **Visible area:** Curb/passenger side of a K-Z RV/fifth wheel with slide-out extended, exterior door, windows, storage doors, graphics, and awning/slide-topper hardware. - **Damage/condition observed:** No obvious wall, door, window, or compartment damage visible. The long black awning/slide-topper assembly along the upper side is the main component in view; no clear break is identifiable from this distance. Possible concern may relate to awning/topper fabric/roller alignment or hardware, but

Human interpretation • confidence 0.00

parts-photo

- **Visible unit/area:** Passenger-side exterior of a K-Z RV **Durango Gold** fifth wheel, viewed from front/side. Slide-out wall and upper awning/slide-topper area are visible. - **Parts/components shown:** Black awning/slide-topper roller tube, end caps/arms, wall mounting brackets/plates, slide-out sidewall, exterior graphics/decals, storage compartment doors, entry/utility doors, landing gear, tandem axles. - **Visible damage/concern:** No clear structural damage is visible from this wide ph

Human interpretation • confidence 0.00

parts-photo

RV exterior overview, rear/driver-side upper area of a K-Z Durango Gold fifth wheel. - Visible components: rear wall, roof ladder, upper marker/clearance lights, rear camera/black housing, rear window, slide-out, side windows, awning/slide topper hardware, graphics/trim, lower rear bumper/receiver area. - Visible text/labels: “DURANGO GOLD,” KZ logo, “EST. 1972,” “www.KZ-RV.com,” towing package sticker, dealer/license plate area. - Damage observed: no clear, specific damage visible in this imag

Human interpretation • confidence 0.00

parts-photo

**Image assessment (IMG_2550.JPG, case 26523):** - **Visible area:** Passenger-side exterior of a K-Z RV/fifth wheel, likely Durango branding partially visible (“GO”). - **Main components shown:** Long black patio awning/awning tube and arms along upper sidewall, secondary awning toward rear, entry door open, screen/entry frame, fold-out aluminum/black entry steps, grab rail, side windows, baggage/compartment doors, graphics, front landing/leveling jack. - **Damage observed:** No clear breakage

Human interpretation • confidence 0.00

parts-photo

- **Visible area:** Exterior side of a K-Z RV/fifth wheel with slide-out extended. Shows large side window, slide sidewall seam, graphics/decals, lower fender skirt/wheel, jack/landing leg, and rear sidewall. - **Parts/components visible:** Black slide-topper/awning roller and end bracket at upper slide corner; exterior wall panels; vertical slide trim/seal area; side windows; lower skirt/fender; rear compartment/utility door. - **Damage observed:** Only clear possible damage is a **loose/peelin

Human interpretation • confidence 0.00

parts-photo

Visible damage: Black rubber/vinyl trim or seal is loose and hanging down from the upper front/curbside edge of the RV, near the roof/front cap seam and adjacent to the awning area. Possible seal/gutter/insert separation; no clear cracking of the wall panel visible. Visible components: RV front cap/sidewall, roof edge molding/seam, black awning roller/tube, awning arm/bracket, exterior graphics, side window, pickup truck bed under overhang. Labels/text visible: “GMC,” “Denali,” “Sierra” on tru

Human interpretation • confidence 0.00

parts-photo

- **Visible area:** Exterior side/rear lower corner of a K-Z RV, showing black vertical corner trim, lower black skirt/rock guard, sidewall graphics/decals, and a red rear/side marker light. - **Visible damage:** The black vertical corner trim at the lower left edge appears loose/separated, with a narrow strip hanging down near the bottom. Lower corner/edge trim also looks slightly misaligned. Minor scuffs/scratches are visible on the gray/white graphic area. - **Parts/components involved:** Rea

Human interpretation • confidence 0.00

parts-photo

- **Visible area:** Curb/passenger side of a K-Z RV fifth wheel front/upper sidewall with a slide-out extended beside a pickup. - **Components shown:** Black exterior awning/slide-topper roller tube(s), support arms/brackets, upper roof/sidewall trim or awning rail, slide-out wall, tinted slide window, lower baggage doors, exterior graphics, front cap edge trim. - **Visible damage/condition:** No clear break, dent, or torn fabric is visible in this wide photo. Upper front roof/sidewall corner/tr

Human interpretation • confidence 0.00

parts-photo

Rear exterior of a K-Z RV Durango Gold fifth-wheel/travel trailer. - **Visible components:** rear wall/cap, black roof-edge molding/trim, vertical rear ladder, red upper clearance/marker lights, lower tail lights, rear camera/center mount area, rear window/access panel, license plate area, hitch/bumper underside. - **Visible damage/condition:** No clear impact damage, cracks, holes, or missing parts visible from this distance. Top rear black roof-edge trim appears slightly wavy/uneven, but this

Human interpretation • confidence 0.00

parts-photo

Visible warranty evidence for case 26523 / IMG_2546.JPG: - **Unit/area shown:** K-Z RV **Durango Gold** fifth wheel, rear/side area with a slide-out extended and exterior awning hardware visible. - **Visible damage/concern:** At the **upper corner where the slide-out/side wall meets the rear/roof edge**, black exterior trim/awning-related hardware appears **misaligned or separated**, with a possible broken/loose bracket or molding near the roof corner. Damage is not fully close-up, so exact fai

Human interpretation • confidence 0.00

parts-photo

- **Visible area:** Exterior curb/side wall of a K-Z RV with a slide-out room extended. Gray/black graphics, black lower skirt, windows, marker/utility lights, access panels, and stabilizer/landing gear visible. - **Main component shown:** Slide-out top area with black **slide topper/awning assembly**: fabric/cover, roller tube, end brackets/arms, and upper mounting rail/trim. - **Observed damage/condition:** No clear crack, impact, or torn panel is visible from this distance. The slide-topper/a

Human interpretation • confidence 0.00

parts-photo

- **Visible unit/area:** Exterior side of a K-Z RV/fifth-wheel, upper front/side wall area with sloped roofline. Windows, exterior graphics/decals, black lower skirt, landing gear, and a side compartment/door are visible. - **Damage/condition observed:** Along the upper sloped roof/side seam, the black trim/seal/insert appears uneven and partially separated or wavy, especially toward the front/right end. Possible loose molding or rubber/vinyl insert at the roof edge/gutter area. No obvious wall

Human interpretation • confidence 0.00

parts-photo

- **Visible subject:** Passenger/curb side of a K-Z RV **Durango Gold** fifth wheel/trailer. - **Components shown:** Black roofline awning roller/tube, awning end caps, wall-mounted awning arm/brackets, exterior sidewall, large tinted window/slide area, entry door/steps, tandem wheels. - **Visible damage/condition:** Upper awning hardware appears incomplete or not fully stowed at one mounting location; an awning arm/end assembly is protruding outward with a small cord/strap hanging. No obvious s

Human interpretation • confidence 0.00

parts-photo

Visible exterior of a K-Z Durango Gold fifth-wheel RV, front/curb-side upper area. - **Visible issue/damage:** A black vertical exterior strip/cord/trim at the front curb-side corner appears loose or hanging down from the upper roof/front cap area. Possible detached molding, seal, wiring, or awning-related lead; exact part unclear from this distance. - **Parts/components shown:** Front cap, curb-side wall, upper marker lights, front corner seam/trim, side awning/awning arm and roller, graphics/

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior, upper rear side area. - **Damage/condition:** Black upper roof/side edge trim or seal/gutter appears loose, uneven, or separating along the top sidewall near the rear corner. Possible gap/lift at the roof-to-wall transition. No obvious wall cracking or major impact damage visible. - **Parts/components shown:** Sidewall panel, roof edge molding/trim, black seal/gutter strip, rear ladder/hand rail, side window, entry/storage door, exterior graphics/decals. - **Labels/text:**

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior, curb/entry side of a K-Z **Durango Gold** fifth wheel with slide-outs extended. - **Visible parts/components:** black slide topper/awning roller tubes, end caps, mounting brackets/arms above slide rooms; exterior entry door with steps deployed; side windows; tandem wheels/fender skirt; stabilizer/leveling jack. - **Damage observed:** No clear breakage, deformation, missing hardware, fabric tear, or impact damage is visible from this wide/angled photo. Awning/slide-topper as

Human interpretation • confidence 0.00

parts-photo

- **Visible area:** Exterior side of K-Z RV with slide-out extended; white/black sidewall graphics, tinted windows, slide trim/fascia, roofline gutter/rail, and black slide-topper/awning assembly. - **Components shown:** Slide room, slide topper fabric/roller, mounting brackets/arms, sidewall windows, lower skirt/fender area, slide mechanism/ram and wiring/loom visible underneath. - **Damage/condition observed:** No clear impact damage, cracks, or missing pieces visible in this photo. Slide topp

Human interpretation • confidence 0.00

parts-photo

Visible RV exterior, K-Z Durango Gold fifth wheel. - **Visible issue/damage:** Upper exterior awning/slide topper area shows a black wall-mounted bracket/arm assembly that appears partially detached, open, or misaligned beneath the black awning roller/tube. Possible broken/missing cover or support linkage. No obvious sidewall cracking or collision damage visible. - **Parts/components shown:** Awning/slide-topper roller tube near roofline, black mounting bracket/arm assembly, exterior sidewall/s

Human interpretation • confidence 0.00

parts-photo

- **Visible area/components:** Exterior side of a K-Z RV/trailer, showing white wall panels with black/gray graphics, vertical trim/seam, lower black skirt/underbody trim, and an awning/slide-topper style black vertical arm/rail at the right edge. A white rectangular mounting/trim plate with three visible screws is installed over/near the vertical seam. - **Visible damage/concern:** No obvious major breakage is visible. There appears to be a slight gap/uneven seam and minor staining/discoloratio

Human interpretation • confidence 0.00

parts-photo

- **Visible damage:** At the upper front roadside/sidewall transition, the black curved trim/gutter or molding near the roof/front cap appears lifted/separated and bowed outward. Possible loose seal/trim at the front cap corner. No obvious crack in the fiberglass visible from this distance. - **Components shown:** K-Z RV Durango Gold fifth wheel exterior, front cap, sidewall graphics, roof/cap marker lights, awning rail/awning assembly, entry/compartment doors, front landing gear area, pickup be

Human interpretation • confidence 0.00