Claim explorer / evidence thread
Claim 26439
TRI 1202 • Ashlee • Manufacturer Denied • forest-river
risk 0.35
deadline Overdue / escalation ready
images 7
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
missing_unit_id_photo
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 21 • RO lines 3 • human-described photos 18 • 3C yellow • reconciliation reconciled • linked side comments 3
Gaps: three c not quality ready
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
22
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
4 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=7; damage=0; unit=0; parts=7; doc=0; gaps=missing_unit_id_photo • Unit 2021 Forest River • VIN 4X4FSEH28MJ049268
Path
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/26439/WO FOR LCI WARRANTY.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
16 indexed side comments on this claim.
Latest visible thread signal
Oct 19, 2026, 10:39 AM • processor • TESTING AND LEARNING @Chris B @Heidi H @Tricia H For TRI 1202 WO 26439, the packet documents a reported slide clicking, a dealer-stated faulty slide actuator, and proposed replacement/test. The photo shows an LCI actu
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 2 • info / missing-doc asks 10 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible components:** Exterior rear/side of a Forest River **Sierra** RV/travel trailer/fifth wheel. Shows rear wall, side wall, windows, marker lights, roof A/C unit, black roof/gutter/edge trim, awning arms/rails, stabilizer jack, wheels, rear license plate area.
- **Visible damage:** No clear, confirmable damage in this wide/angled photo. The upper roof-edge/black trim and awning hardware are visible but any separation/breakage is unclear due to distance, glare, and perspective.
- **Label
Human interpretation • confidence 0.00
parts-photo
Visible damage/condition: Exterior curb-side/front area of a Forest River Sierra fifth wheel. The front awning arm assembly appears misaligned or partially separated at the upper pivot/bracket area near the roofline; possible broken/missing plastic cover or bracket piece. No clear body-panel cracking or fiberglass damage visible in this photo.
Parts/components shown: Power awning roller/tube under roof edge, black vertical awning arm/track, upper awning head/pivot bracket, front cap side moldin
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior rear/side corner of a white Forest River travel trailer/RV in a lot.
- **Components shown:** Large rear window with black rubber/trim, rear wall panel, vertical corner molding/trim, red rear marker/tail light, license plate bracket/plate, black rear bumper, covered spare tire or rear accessory cover.
- **Damage observed:** No clear visible damage, cracks, missing parts, or deformation in this photo. Window/trim and rear wall appear intact from this angle.
- **Labels/
Human interpretation • confidence 0.00
parts-photo
Visible Forest River Sierra fifth-wheel exterior, curb/side-front area.
- **Observed damage/concern:** Upper front corner where the gray front cap meets the white sidewall shows apparent loose/separated vertical corner trim or seal/gasket, with a visible gap/irregular sealant near the roofline/top corner. No clear impact damage visible.
- **Relevant components:** Front cap, sidewall panel, vertical corner molding/weatherstrip, roof/upper corner sealant, amber clearance lights, awning/slide
Human interpretation • confidence 0.00
parts-photo
Exterior curb-side of a Forest River travel trailer near the entry door.
- **Visible components:** black power patio awning assembly with roller tube/fabric along roofline, front/rear awning arms/vertical supports, entry door, windows, amber marker/porch light, exterior speaker, dual axles/wheels, stabilizer jack.
- **Damage observed:** no clear breakage or deformation visible in this photo; awning arms and roller appear installed/closed. Image may be intended to identify awning parts rather th
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior, rear/curb-side area.
- **Visible components:** rear wall, large rear window, black roof-access ladder with round standoff mounts, rear taillights/reflectors, black rear bumper/cap or lower rear trim, side wall with graphics, side windows/door area, wheel partially visible.
- **Damage/issue observed:** no obvious crack or collision damage visible on the side wall, ladder, or windows. Lower rear black bumper/trim area appears possibly misaligned/loose, with exposed/bright fas
Human interpretation • confidence 0.00
parts-photo
Visible RV mechanism/parts: black Venture Mfg./LCI 12VDC 30A motor/actuator/drive assembly mounted to a black steel rail/bracket with bolts and wiring harness/connectors.
Label text visible: “VENTURE MFG. CO.”, “LCI PN 119128”, “12VDC, 30 AMP”, “Vendor #001170” (label is upside down in photo).
Damage/condition: noticeable rust/corrosion and paint loss on the adjacent black slotted steel rail/bracket and mounting area; dust/debris present. No clear crack in the motor housing or obvious severed
Human interpretation • confidence 0.00
supporting-image
- **Visible area/parts:** Passenger-side/rear exterior of a Forest River **Sierra** RV/trailer. Shows rear wall, sidewall, windows, slide/side trim, two black awning arm assemblies, roof edge/gutter trim, roof A/C unit, rear marker lights, tail lamp, license plate, and stabilizer/landing gear.
- **Visible damage:** No clear, definitive damage is visible in this wide shot. Awning hardware is visible along the side; fabric/roller condition is not clearly shown. Roof edge/upper corner trim appears
Human interpretation • confidence 0.00
supporting-image
- **Visible damage:** No clear, identifiable damage visible in this photo. Exterior sidewall, front cap, trim/seams, awning hardware, windows, baggage doors, and landing gear appear generally intact from this distance. Any issue would need a closer photo to confirm.
- **Parts/components shown:** Forest River Sierra fifth-wheel exterior, front cap/upper nose, curb/side wall, black vertical trim/seal at front corner, awning/slide-topper or awning rail assembly, exterior windows, compartment doors,
Human interpretation • confidence 0.00
supporting-image
Image shows an RV roof surface, likely a textured TPO/EPDM membrane, with a black roof vent/plumbing stack cap at the left edge surrounded by lap sealant.
- **Visible components:** Black roof vent cap/pipe cover, circular sealant flange, gray/white textured roof membrane.
- **Visible condition/damage:** Sealant around the vent appears aged/dirty and uneven but no clear open gap is visible from this angle. Roof membrane has widespread dark speckling/staining and a small dark mark/pinpoint spot n
Human interpretation • confidence 0.00
supporting-image
- **Visible damage/condition:** No obvious exterior damage is clearly visible in this photo. Front/side wall, large tinted front window, black lower frame/bumper area, and propane/tongue cover appear intact from this angle. Any claimed defect is not identifiable in the image.
- **Parts/components shown:** Travel trailer front/side exterior, large front window with black seal/trim, white fiberglass wall, black lower A-frame/bumper/step area, black propane tank cover/hitch cover, red rear/side mar
Human interpretation • confidence 0.00
supporting-image
- **Visible unit/area:** Forest River **Sierra** fifth-wheel RV, driver/road-side front upper corner where the front cap meets the sidewall/roof edge. Awning arms/rail and side graphics visible.
- **Apparent damage/condition:** At the **upper front vertical corner seam**, the black trim/gasket/seal appears **wavy, pulled away, or poorly seated** near the top transition. Possible sealant/edge trim concern; no obvious large crack or impact damage visible from this distance.
- **Components involved
Human interpretation • confidence 0.00
supporting-image
Exterior curb-side view of a Forest River travel trailer near the entry door and awning area. Visible components include the black power awning roller/arms, entry door with window and grab handle, side windows, marker lights, exterior speaker, tandem axles/wheels, stabilizer jack, and lower skirt/graphics.
No clear damage is visible in this image. Awning arms/roller, sidewall, door, trim, windows, lights, and decals appear generally intact from this angle. Image may be intended to document awni
Human interpretation • confidence 0.00
supporting-image
RV exterior rear/curb-side view.
- **Visible components:** rear wall, large rear window, black rear ladder with round mounting pads, side window/graphics, tail lamps/reflectors, rear bumper/lower black trim, Tennessee trailer license plate.
- **Visible damage:** lower rear black bumper/trim area appears distorted or not seated, especially near the left/lower rear corner; possible cracked or loose plastic/trim panel. Ladder and windows appear intact from this view.
- **Labels/text:** Tennessee t
Human interpretation • confidence 0.00
supporting-image
Visible damage/context: Close-up of an RV roof/edge area. The white roof panel/membrane corner/side edge shows rough or missing sealant/caulk and possible separation or exposed edge along the seam where it meets a darker roof/trim surface. A crack is visible in the dark roof/sealant area nearby.
Parts/components: Roof membrane/panel, perimeter seam/edge, sealant/caulking, adjacent dark roof/trim surface.
Labels/text: No readable labels, VIN, part numbers, or document text visible.
Repair rele
Human interpretation • confidence 0.00
supporting-image
Image shows an exterior RV/body roof or front-cap seam area viewed from above. A white roof/panel meets a gray molded cap or side panel. Along the seam is a mounted metal/plastic rail or trim piece with fasteners/slots. At the lower corner of the seam there appears to be a black gap/tear or separated sealant/trim, suggesting possible water intrusion point or loose/misaligned molding. No labels, VIN, or document text are visible.
Repair context: likely relates to resealing/resecuring exterior tr
Human interpretation • confidence 0.00
supporting-image
Visible RV roof/front-cap seam area. White roof membrane meets a gray curved cap, with a black trim/termination rail secured by many exposed screw heads. Sealant/caulk along the rail appears uneven, aged, and possibly cracked or gapped in spots, especially along the upper edge of the trim. No labels, VIN, or document text visible. No clear structural break or large impact damage visible from this angle.
Repair context likely relates to resealing/inspection of roof-to-front-cap seam or terminati
Human interpretation • confidence 0.00
supporting-image
RV roof overview photo. Visible components include rooftop A/C unit, roof vents/caps, small skylight/vent cover, roof membrane seams, and roof edge trim. The roof surface appears dirty/weathered with light discoloration and seam lines, but no clear puncture, tear, missing component, or obvious impact damage is visible from this image. Lower-right corner is partially obscured by a finger. No readable labels, VIN, work order, or document text shown.
Repair/claim context: image likely intended to
Human interpretation • confidence 0.00
supporting-image
Close-up of an RV exterior roof/side corner area.
- **Visible damage:** Sealant/caulk at the roof edge corner is cracked, separated, and peeling away. The roof membrane/edge material appears lifted or worn at the corner with exposed/dirty sealant buildup. Possible water-intrusion risk at this joint.
- **Parts/components shown:** Roof membrane or roof edge, corner trim/sidewall seam, black exterior trim/rail or gutter piece, and a nearby black tubular/arm component.
- **Labels/text:** No visible
Human interpretation • confidence 0.00
supporting-image
Image shows the roof of an RV/travel trailer viewed from above.
- **Visible damage:** No clear impact, tear, puncture, lifted membrane, or obvious failed sealant is visible in this photo. Roof surface appears generally intact with normal dirt/aging. Minor discoloration/shadowing may be present but not clearly damage.
- **Parts/components visible:** White roof membrane, rooftop A/C unit near far end, black roof vent cover, translucent skylight/vent, several small black plumbing/roof vents, roof
Human interpretation • confidence 0.00
supporting-image
Close-up of an RV exterior upper corner/edge near a windshield or roof trim area. A gloved hand is pulling back/holding a strip of black trim or sealant at the corner. Visible condition shows separated/lifted sealant or trim with a gap along the edge, suggesting possible poor adhesion or water-intrusion concern. Adjacent painted/silver body panel and black molding/rail are visible. No readable labels, documents, VIN, or screenshot text present.
Claim linkage: supports a warranty claim line re
Human interpretation • confidence 0.00
supporting-image
RV roof photo (Forest River claim IMG_2763.jpg). Visible components include a white roof membrane, a raised white rooftop vent/cover near the front/left-center, a black framed roof vent/skylight on the right, and ladder rails at far left. The roof surface shows normal dirt/streaking and seams/edges, but no clear puncture, tear, lifted membrane, cracked sealant, or impact damage is visible in this image. No labels, VIN, documents, or screenshot text are present.
Repair/claim context: image sup
Human interpretation • confidence 0.00
supporting-image
Photo shows the top roof surface of an RV/trailer.
- **Visible components:** White flat roof membrane/panel, roof vent or skylight with dark lid on right side, raised white rooftop component near front/center, black roof ladder rails at far left/front edge.
- **Visible condition/damage:** Roof surface appears generally intact but dirty/weathered with light scuffing and seams visible. No obvious tear, puncture, lifted membrane, or active leak is clearly visible in this image. A small dark spot/f
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows an RV/trailer front jack or leveling/tongue jack assembly mounted under/near the A-frame.
- Visible components: black metal jack/motor mounting plate, vertical jack tube, silver gearbox/cover, fasteners/bolts, wiring harness with yellow/green/red/black wires and inline connectors.
- Label text visible: “Venture Mfg. Co.”; “LCI PN 119128”; “12VDC; 30 AMP”; “Vendor # 001170” (partially visible).
- Visible condition/damage: noticeable orange surface rust/corrosion on the u
Human interpretation • confidence 0.00
Claim Lines
complaint
SLIDE CLICKS WHEN RUNNING OUT CHECK AND ADVISE
needs-review • confidence 0.17
complaint
SLIDE CLICKS WHEN RUNNING OUT CHECK AND ADVISE
needs-review • confidence 0.17
complaint
SLIDE CLICKS WHEN RUNNING OUT CHECK AND ADVISE
needs-review • confidence 0.03
cause
FAULTY SLIDE ACTUATOR, PART FAILED.
needs-review • confidence 0.17
cause
FAULTY SLIDE ACTUATOR, PART FAILED.
needs-review • confidence 0.17
cause
FAULTY SLIDE ACTUATOR, PART FAILED.
needs-review • confidence 0.03
correction
REPLACE SLIDE SLIDE ACTUATOR AND TEST
needs-review • confidence 0.17
correction
REPLACE SLIDE SLIDE ACTUATOR AND TEST
needs-review • confidence 0.17
correction
REPLACE SLIDE SLIDE ACTUATOR AND TEST
needs-review • confidence 0.03
Evidence Thread
Cole Perkins
dealer_or_external • Dec 1, 2025, 10:57 AM
@Tessa C @Chris L this customer has ext warranty we need pricing on actuator and need to dispatch work customer does not want to do until he gets a quote
Tessa Coffey
dealer_or_external • Dec 2, 2025, 10:44 AM
@Cole P 04-6994 $1626.99
please verify that this is correct
Cole Perkins
dealer_or_external • Dec 2, 2025, 11:29 AM
@Chris L this looks right, if we get approvals we can get through meyer
Stephanie Davis
dealer_or_external • Dec 9, 2025, 10:28 AM
@Tessa C We are only claiming line 1 with LCI. I have attached a copy of the invoice when the customers bought it and we installed.
Ashlee Olsen
processor • Dec 9, 2025, 3:52 PM
@Stephanie D I am not seeing the invoice in this folder, can you upload it again please?
Stephanie Davis
dealer_or_external • Dec 10, 2025, 8:47 AM
@Ashlee O I should have been clearer, sorry. I attached the customers WO where it was installed and that should be the purchase date for the failed part.
Ashlee Olsen
processor • Dec 10, 2025, 11:21 AM
Ok, no problem. Thank you!
Ashlee Olsen
processor • Dec 10, 2025, 11:22 AM
submitted PA
Case#6434811
Ashlee Olsen
processor • Dec 11, 2025, 1:35 PM
@Stephanie D LCI has denied this:
Thank you for reaching out regarding this unit. From our records it shows this unit was purchased on 11/21/20 which means the warranty would have expired on 11/21/21. Please let us know if you have any further questions. Thank you.
Stephanie Davis
dealer_or_external • Dec 11, 2025, 3:49 PM
@Chris L This was denied
Chris Lehnert
dealer_or_external • Dec 17, 2025, 12:28 PM
@Tessa C HEY i got the approval through the ext warranty and cole said to order this from meyers is a lot cheaper
Tessa Coffey
dealer_or_external • Dec 17, 2025, 12:51 PM
@Chris L ON ORDER 17616
Tessa Coffey
dealer_or_external • Dec 18, 2025, 11:16 AM
@Chris L PART HERE IN BAY
Chris Lehnert
dealer_or_external • Dec 18, 2025, 11:21 AM
GOT IT
Chris Lehnert
dealer_or_external • Dec 18, 2025, 11:21 AM
@Tessa C GOT IT
iClaims AI
processor • Oct 19, 2026, 10:39 AM
TESTING AND LEARNING @Chris B @Heidi H @Tricia H For TRI 1202 WO 26439, the packet documents a reported slide clicking, a dealer-stated faulty slide actuator, and proposed replacement/test. The photo shows an LCI actuator label (P/N 119128), but does not establish failure, repair completion, coverage approval, or payment. The packet contains no manufacturer denial/adjudication record; folder placement is not proof of a denial. Needed follow-up: manufacturer decision/coverage rationale, 26439 authorization/claim submission, completed repair/invoice, and remittance/payment evidence. This testing/learning review is not final adjudication.
Claim Files
WO FOR LCI WARRANTY.pdf
pdf • Dec 9, 2025, 10:26 AM • 414,012 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/26439/WO FOR LCI WARRANTY.pdf
wo 26439.pdf
pdf • Dec 9, 2025, 10:26 AM • 392,429 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/26439/wo 26439.pdf
LINE 1 PROOF OF PURCHASE ON 119128.pdf
pdf • Dec 9, 2025, 10:26 AM • 413,371 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/26439/LINE 1 PROOF OF PURCHASE ON 119128.pdf
wo 26439.pdf
pdf • Dec 1, 2025, 10:53 AM • 392,429 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26439/wo 26439.pdf