Claim explorer / evidence thread
Claim 26430
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 18
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
18
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
11
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
2 docs / 6 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26430/LINE 2 TAG.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Feb 4, 2026, 3:46 PM • processor • paid $531.97 1/28
KZ feedback: Dealer marked up the part cost from what is shown on their KZ invoice. @Stephanie D just want you to be aware something might be off with the parts markup. Let me know if KZ is wrong & I wi
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Warranty claim image (LINE 2 TAG.jpg) shows a close-up of a metal electronic/appliance component tag inside the unit.
- **Visible component/parts:** Gray metal housing with ventilation slots at top; warning/approval labels attached.
- **Labels/text:** FCC Part 15 compliance label in English/French/Spanish; CAN ICES-003(B) / NMB-003(B). Adjacent warning label with caution triangle and CSA mark. Serial barcode label reads: **Serial / Numéro De Série / Serie: 2411F00303602**.
- **Visible damage:**
Human interpretation • confidence 0.00
supporting-image
Warranty image for case 26430 / file “line 1 (3.jpg)” appears to document **claim line 1**.
- **Visible component:** Interior floor HVAC/register vent with beige plastic grille, mounted in light wood-look vinyl/plank flooring near cabinetry.
- **Damage observed:** Vent/register frame appears **cracked at one corner/end** near the lower screw area. Grille is dirty/debris-filled but still installed.
- **Surrounding area:** Adjacent floor planks and cabinet base visible; no clear structural floor
Human interpretation • confidence 0.00
supporting-image
Image shows an interior floor HVAC/register vent cover in a light wood-look floor. The beige plastic vent grille appears cracked/broken at the lower-right corner near the mounting screw, with dirt/debris visible inside the duct/grille openings. Two screws are visible securing the cover. No labels, documents, or readable text are present.
Repair context / claim-line linkage: likely supports claim line 1 for replacement/repair of a damaged floor vent/register cover.
Human interpretation • confidence 0.00
supporting-image
Visible component: RV electric heater/fireplace unit behind metal vent grille, with warning/data label.
Damage/condition observed: No clear physical damage visible in this photo. Purple glow/light is visible through the vent openings, suggesting the unit/lighted interior is energized or operating. Vent grille and screws appear intact.
Label/document text visible:
- “CAUTION: RISK OF ELECTRIC SHOCK”
- “DO NOT OPEN – NO USER-SERVICEABLE PARTS INSIDE”
- Model: “RV33D80S-C1”
- Electrical: “120V 60
Human interpretation • confidence 0.00
supporting-image
Claim image line 2 appears to show an electric fireplace/heater assembly inside the unit.
- Visible components: black fireplace front/glass, faux crystal ember bed, purple/orange flame-effect lighting, upper louver/vent area, and nearby floor HVAC/register vent.
- Visible condition/damage: no clear physical breakage, cracks, missing trim, or burn damage visible in this photo. The flame/LED effect is illuminated. Any functional issue is not visually confirmed from the image alone.
- Labels/text:
Human interpretation • confidence 0.00
supporting-image
Claim line 2 image shows an electric fireplace/heater assembly operating inside the RV. Visible components include the flame-effect display, reflective crystal media, upper vent/grille, black front trim/glass, and a small red digital readout showing “83” on the upper right. Purple/orange flame lighting is active. No obvious physical damage, cracks, missing parts, or burn marks are clearly visible in this photo. Repair context appears related to the fireplace/heater function or controls rather th
Human interpretation • confidence 0.00
Claim Lines
complaint
FLOOR VENT CRACKED OUT FROM SCREW INSTALLED FROM FACTORY
needs-review • confidence 0.32
complaint
FLOOR VENT CRACKED OUT FROM SCREW INSTALLED FROM FACTORY
needs-review • confidence 0.32
complaint
FLOOR VENT CRACKED OUT FROM SCREW INSTALLED FROM FACTORY
needs-review • confidence 0.15
cause
SCREW WAS TO TIGHT AT BUILD AND CRACKED OVER TIME
needs-review • confidence 0.23
cause
SCREW WAS TO TIGHT AT BUILD AND CRACKED OVER TIME
needs-review • confidence 0.23
cause
SCREW WAS TO TIGHT AT BUILD AND CRACKED OVER TIME
needs-review • confidence 0.06
correction
REPLACE FLOOR VENT
needs-review • confidence 0.23
correction
REPLACE FLOOR VENT
needs-review • confidence 0.23
correction
REPLACE FLOOR VENT
needs-review • confidence 0.06
complaint
CUS STATES ELECTRIC FIREPLACE IS INOP
needs-review • confidence 0.23
complaint
CUS STATES ELECTRIC FIREPLACE IS INOP
needs-review • confidence 0.23
complaint
CUS STATES ELECTRIC FIREPLACE IS INOP
needs-review • confidence 0.06
cause
FIREPLACE WILL COME ON AND THE LIGHTS WORK HOWEVER, THE FIREPLACE WILL NOT PRODUCE ANY HEAT.
needs-review • confidence 0.23
cause
FIREPLACE WILL COME ON AND THE LIGHTS WORK HOWEVER, THE FIREPLACE WILL NOT PRODUCE ANY HEAT.
needs-review • confidence 0.23
cause
FIREPLACE WILL COME ON AND THE LIGHTS WORK HOWEVER, THE FIREPLACE WILL NOT PRODUCE ANY HEAT.
needs-review • confidence 0.06
correction
REPLACE THE FIREPLACE AND TEST
needs-review • confidence 0.20
correction
REPLACE THE FIREPLACE AND TEST
needs-review • confidence 0.20
correction
REPLACE THE FIREPLACE AND TEST
needs-review • confidence 0.03
Evidence Thread
Ashlee Olsen
processor • Dec 3, 2025, 1:50 PM
submitted PA#KZ623589
Ashlee Olsen
processor • Dec 4, 2025, 2:25 PM
approved
job 1 .2
job 2 .3
Stephanie Davis
dealer_or_external • Dec 5, 2025, 9:00 AM
@Tessa C Approved to order the following.
Line 1: Floor vent
Line 2: Fireplace
Tessa Coffey
dealer_or_external • Dec 5, 2025, 9:22 AM
@Stephanie D ON ORDER 17599
Tessa Coffey
dealer_or_external • Jan 7, 2026, 4:55 PM
@Stephanie D all parts are here. Just waiting on invoices from KZ. Reached out to robin again to let her know we arent getting them.
Stephanie Davis
dealer_or_external • Jan 8, 2026, 9:40 AM
@Cole P When you get a min, please get with me on what day may work good for us to go out.
Tessa Coffey
dealer_or_external • Jan 13, 2026, 10:08 AM
@Stephanie D this one is already done. went ahead and put everything on the workorder
Ashlee Olsen
processor • Jan 28, 2026, 4:36 PM
submitted C#KZ623589
Ashlee Olsen
processor • Feb 4, 2026, 3:46 PM
paid $531.97 1/28
KZ feedback: Dealer marked up the part cost from what is shown on their KZ invoice. @Stephanie D just want you to be aware something might be off with the parts markup. Let me know if KZ is wrong & I will go back to them. Thanks!
Claim Files
COMPLETED WO.pdf
pdf • Jan 28, 2026, 3:04 PM • 413,839 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26430/COMPLETED WO.pdf
WO.pdf
pdf • Dec 3, 2025, 11:51 AM • 413,819 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26430/WO.pdf