Claim explorer / evidence thread
Claim 26424
TRI 1202 • Ashlee • OEM Review • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
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Compliance Score
100/100
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Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
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Deadline Status
Approaching deadline
69 days open in the visible workflow.
Recommended Action
Review Short-Pay
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
8
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 25, 2026, 3:37 PM to Aug 26, 2026, 3:08 AM.
Indexed evidence
2 docs / 0 images
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Cross-reference base
Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
69 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/26424/COMPLETED WO.pdf
Timeline
First seen Jun 25, 2026, 3:37 PM • last seen Aug 26, 2026, 3:08 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
21 indexed side comments on this claim.
Latest visible thread signal
Aug 14, 2026, 2:19 PM • processor • submitted C#2723095
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 2 • info / missing-doc asks 8 • approval signals 3
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Evidence Thread
Ashlee Olsen
processor • Jun 25, 2026, 3:37 PM
submitted PA#2723095
Ashlee Olsen
processor • Jun 26, 2026, 1:20 PM
@Stephanie D WO 26424 FR feedback:
Feedback06/26/2026cgonzales@forestriverinc.comPLEASE PROVIDE A ZOOMED OUT PHOTO OF THE AREA
Ashlee Olsen
processor • Jun 26, 2026, 1:20 PM
@Stephanie D WO 26424 FR feedback: job 5
Feedback06/26/2026cgonzales@forestriverinc.comPLEASE PROVIDE A ZOOMED OUT PHOTO OF THE AREA
Ashlee Olsen
processor • Jun 30, 2026, 1:56 PM
Requested photo's added to FR
Ashlee Olsen
processor • Jul 1, 2026, 3:12 PM
@Stephanie D Feedback07/01/2026cgonzales@forestriverinc.comPER VENDOR, The picture looks like a chip? Road damage? Can you get a closer picture showing the body filler (it’d be a different color) for us to evaluate further? Commentary mentions a failed repair.
Stephanie Davis
dealer_or_external • Jul 1, 2026, 3:16 PM
I will have the unit pulled up for this photo. It is hard to get with the sun beaming in it. This is one of our hot customers, so I am going to go ahead and have the decals ordered! I don't want you to think I am working ahead of you at all. I just know these decals would be replaced approved or not!
Stephanie Davis
dealer_or_external • Jul 1, 2026, 3:18 PM
@Tessa C This claim is going to be a little backwards. Can you go ahead and order the decals for the following lines.
Line 4: decal
Line 7: decal
Line 8: decal
Ashlee Olsen
processor • Jul 1, 2026, 4:20 PM
No worries! Everything but this line has been authorized if that helps
Stephanie Davis
dealer_or_external • Jul 2, 2026, 9:49 AM
@Cole P Could you please assist on this?
Tessa Coffey
dealer_or_external • Jul 3, 2026, 10:38 AM
@Stephanie D ON ORDER 18162
Ashlee Olsen
processor • Jul 10, 2026, 1:14 PM
Hey Stephanie! Just a reminder on this one. Thank you!
Tessa Coffey
dealer_or_external • Jul 10, 2026, 2:21 PM
@Stephanie D 2 OUT OF 3 DECALS CAME IN. missing the stripe
Stephanie Davis
dealer_or_external • Jul 10, 2026, 2:31 PM
Hey! We are just going to move forward with this claim. When the unit comes in the booth for the decal replacement, we will resubmit for line 5.
Stephanie Davis
dealer_or_external • Jul 14, 2026, 10:29 AM
@Cole P @Tamara H
This WO is in the folder to be completed. Job 5 will be the touch up paint on front cap.
We are still waiting on a decal however, FR let @Tessa C know this decal is on back order with no time frame. This customer will more than likely need the unit to take home before that decal makes it in!
Ashlee Olsen
processor • Jul 16, 2026, 12:56 PM
job 5 removed from claim
Ashlee Olsen
processor • Jul 16, 2026, 1:17 PM
approved
job 1 2
job 2 .2
job 3 .3
job 4 .5
job 5 denied
job 6 .2
job 7 .5
job 8 1
Stephanie Davis
dealer_or_external • Jul 20, 2026, 2:58 PM
@Ashlee O I was wondering of you would give me your opinion on this claim? The warranty ends on Aug 15,2026, which is less than a month. We have a decal that Tessa has been told is on back order with no time framing. Should we ask to be able to resubmit line 7 at a later date? I hate to have this whole claim denied because we were waiting on a decal. I don't trust Forest River!!!
Stephanie Davis
dealer_or_external • Aug 13, 2026, 4:26 PM
@Tessa C Can you please reach out and see if they have an update on the 1 decal please? His warranty expires 8/15/26
Tessa Coffey
dealer_or_external • Aug 13, 2026, 4:29 PM
@Stephanie D I sure can
Tessa Coffey
dealer_or_external • Aug 13, 2026, 4:34 PM
@Stephanie D all decals are here and accounted for
Ashlee Olsen
processor • Aug 14, 2026, 2:19 PM
submitted C#2723095
Claim Files
COMPLETED WO.pdf
pdf • Aug 14, 2026, 11:02 AM • 411,753 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/26424/COMPLETED WO.pdf
WO.pdf
pdf • Jun 25, 2026, 1:21 PM • 405,134 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/26424/WO.pdf