Claim explorer / evidence thread
Claim 26424
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 30
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
128d elapsed • 0d remaining
Analyzed
Completed stage
128d elapsed • 0d remaining
Awaiting OEM
Completed stage
128d elapsed • 0d remaining
Auto-Approved
Completed stage
128d elapsed • 0d remaining
Payment Due
Completed stage
128d elapsed • 0d remaining
Escalation Eligible
Completed stage
128d elapsed • 0d remaining
Resolved
Overdue / escalation ready
128d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$5,250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
30
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
128 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 25, 2026, 3:37 PM to Oct 1, 2026, 2:54 AM.
Indexed evidence
2 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
128 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26424/Paid claim.pdf
Timeline
First seen Jun 25, 2026, 3:37 PM • last seen Oct 1, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
22 indexed side comments on this claim.
Latest visible thread signal
Sep 30, 2026, 2:13 PM • processor • paid $982.73 9/30 check #3234733
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 2 • info / missing-doc asks 8 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
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Claim Lines
complaint
SCREW HEAD UNDER THE FLOORING AT THE KITCHEN TABLE
needs-review • confidence 0.31
complaint
SCREW HEAD UNDER THE FLOORING AT THE KITCHEN TABLE
needs-review • confidence 0.31
complaint
Screw head under the flooring at the kitchen table
needs-review • confidence 0.31
cause
FOUND FLOORING IN FRONT OF KITCHEN TABLE HAS A OBJECT UNDER IT. THIS IS CAUSING THE FLOORING TO BE PUSHED UP IN THIS PLACE.
needs-review • confidence 0.31
cause
FOUND FLOORING IN FRONT OF KITCHEN TABLE HAS A OBJECT UNDER IT. THIS IS CAUSING THE FLOORING TO BE PUSHED UP IN THIS PLACE.
needs-review • confidence 0.31
cause
Found flooring in front of kitchen table has an object under it. This is causing the flooring to be pushed up in this place
needs-review • confidence 0.31
correction
TO REMOVE THE OBJECT SLIDE WILL NEED TO ACCESS THE AREA BY CUTTING CANSLER, MICHAEL Customer #: 70521 LINO AT THE SEAM. AFTER REMOVAL ADD ADHESIVE TO LINO TO SECURE BACK INTO PLACE.
needs-review • confidence 0.26
correction
TO REMOVE THE OBJECT SLIDE WILL NEED TO ACCESS THE AREA BY CUTTING CANSLER, MICHAEL Customer #: 70521 LINO AT THE SEAM. AFTER REMOVAL ADD ADHESIVE TO LINO TO SECURE BACK INTO PLACE.
needs-review • confidence 0.26
correction
To remove the object, slide will need to access the area by cutting lino at the seam. After removal, add adhesive to lino to secure back into place Model# Dir Sub Hrs 2.00 Sub
needs-review • confidence 0.26
complaint
WATER FROM THE AC IS RUNNING DOWN AROUND BEDROOM WINDOW
partial-match • confidence 0.43
complaint
WATER FROM THE AC IS RUNNING DOWN AROUND BEDROOM WINDOW
partial-match • confidence 0.43
complaint
Water from the ac is running down around bedroom window
partial-match • confidence 0.43
cause
TECH VERIFIED THE CONNECTION OF TWO GUTTER RAILS IN THIS AREA ARE ALLOWING THE WATER TO RUN DOWN THE SIDE OF UNIT.
partial-match • confidence 0.43
cause
TECH VERIFIED THE CONNECTION OF TWO GUTTER RAILS IN THIS AREA ARE ALLOWING THE WATER TO RUN DOWN THE SIDE OF UNIT.
partial-match • confidence 0.43
cause
Tech verified the connection of two gutter rails in this area are allowing the water to run down the side of unit
partial-match • confidence 0.43
correction
RESEAL AREA WHERE THE TWO GUTTER RAILS MEET.
needs-review • confidence 0.30
correction
RESEAL AREA WHERE THE TWO GUTTER RAILS MEET.
needs-review • confidence 0.30
correction
Reseal area where the two gutter rails meet Model# Dir Sub Hrs 0.20 Sub
needs-review • confidence 0.30
complaint
CABINET DOOR ADJUST ON ISLAND
partial-match • confidence 0.44
complaint
CABINET DOOR ADJUST ON ISLAND
partial-match • confidence 0.44
complaint
Cabinet door adjust on island
partial-match • confidence 0.44
cause
FOUND RIGHT CABINET DOOR WILL NOT CLOSE PROPERLY DUE TO HINGES ARE NOT ADJUSTED PROPERLY AT THE TOP. THIS IS NOT ALLOWING THE MAGNET TO CATCH CORRECTLY.
partial-match • confidence 0.48
cause
FOUND RIGHT CABINET DOOR WILL NOT CLOSE PROPERLY DUE TO HINGES ARE NOT ADJUSTED PROPERLY AT THE TOP. THIS IS NOT ALLOWING THE MAGNET TO CATCH CORRECTLY.
partial-match • confidence 0.48
cause
Found right cabinet door will not close properly due to hinges not being adjusted properly at the top. This is not allowing the magnet to catch correctly
partial-match • confidence 0.48
correction
ADJUST TOP HINGE IN ORDER FOR MAGNET TO CATCH DOOR PROPERLY AND Page 1 of 3 © 2026 Integrated Dealer Systems *26424* CLOSE. W/O: 26424
partial-match • confidence 0.43
correction
ADJUST TOP HINGE IN ORDER FOR MAGNET TO CATCH DOOR PROPERLY AND Page 1 of 3 © 2026 Integrated Dealer Systems *26424* CLOSE. W/O: 26424
partial-match • confidence 0.43
correction
Adjust top hinge in order for magnet to catch door properly and close Model# Dir Sub Hrs 0.30 Sub
partial-match • confidence 0.43
complaint
A LETTER DECAL ON THE BACK OF UNIT IS CHIPPING
partial-match • confidence 0.46
complaint
A LETTER DECAL ON THE BACK OF UNIT IS CHIPPING
partial-match • confidence 0.46
complaint
A letter decal on the back of unit is chipping
partial-match • confidence 0.46
cause
TECH VERIFIED THE LETTER A DECAL HAS A DEFECTIVE PLACE AND IS CHIPPING OFF THE UNIT. *26424*
partial-match • confidence 0.46
cause
TECH VERIFIED THE LETTER A DECAL HAS A DEFECTIVE PLACE AND IS CHIPPING OFF THE UNIT. *26424*
partial-match • confidence 0.46
cause
Tech verified the letter A decal has a defective place and is chipping off the unit
partial-match • confidence 0.46
correction
CEDAR CREEK DECAL ON REAR OF UNIT
partial-match • confidence 0.49
correction
CEDAR CREEK DECAL ON REAR OF UNIT
partial-match • confidence 0.49
correction
Replace Cedar creek decal on rear of unit Model# Dir Sub Hrs 0.50 Sub
partial-match • confidence 0.49
complaint
CUST COMPLAINED THE PAINT IS CHIPPING OFF THE FRONT OF HIS UNIT CANSLER, MICHAEL Customer #: 70521
needs-review • confidence 0.28
complaint
CUST COMPLAINED THE PAINT IS CHIPPING OFF THE FRONT OF HIS UNIT CANSLER, MICHAEL Customer #: 70521
needs-review • confidence 0.28
complaint
Customer complained the paint is chipping off the front of his unit
needs-review • confidence 0.28
cause
THE PAINT ON THE FRONT CAP THE PAINT IS CHIPPING. OUR BODY TECH STATED THIS AREA LOOKS TO HAVE BEEN REPAIRED AT FACTORY AND THE FILLER HAS CAME OUT.
needs-review • confidence 0.28
cause
THE PAINT ON THE FRONT CAP THE PAINT IS CHIPPING. OUR BODY TECH STATED THIS AREA LOOKS TO HAVE BEEN REPAIRED AT FACTORY AND THE FILLER HAS CAME OUT.
needs-review • confidence 0.28
cause
The paint on the front cap is chipping. Our body tech stated this area looks to have been repaired at factory and the filler came out
needs-review • confidence 0.28
correction
CLEAN, BUFF, FILL AND TOUCH UP PAINT ON FRONT OF UNIT
needs-review • confidence 0.28
correction
CLEAN, BUFF, FILL AND TOUCH UP PAINT ON FRONT OF UNIT
needs-review • confidence 0.28
correction
Clean, buff, fill and touch up paint on front of unit Model# Dir Sub Hrs 2.00 Sub
needs-review • confidence 0.28
complaint
ENTERTAINMENT SLIDE HAS SLIDE SEAL ISSUES *70521*
partial-match • confidence 0.49
complaint
ENTERTAINMENT SLIDE HAS SLIDE SEAL ISSUES *70521*
partial-match • confidence 0.49
complaint
Entertainment slide has slide seal issues
partial-match • confidence 0.49
cause
TECH FOUND TOP FLAP SEAL IS NOT SECURED TO SIDE FLAP SEAL.
partial-match • confidence 0.44
cause
TECH FOUND TOP FLAP SEAL IS NOT SECURED TO SIDE FLAP SEAL.
partial-match • confidence 0.44
cause
Tech found top flat seal is not secured to side flap seal
partial-match • confidence 0.44
correction
NEED TO RESECURE SEAL IN CORREECTLY
partial-match • confidence 0.44
correction
NEED TO RESECURE SEAL IN CORREECTLY
partial-match • confidence 0.44
correction
Need to resecure seal in correctly Model# Dir Sub Hrs 0.50 Sub
partial-match • confidence 0.44
complaint
DECAL ABOVE THE BASEMENT DOOR ENTRANCE SIDE IS CHIPPING IN A SMALL PLACE
partial-match • confidence 0.39
complaint
DECAL ABOVE THE BASEMENT DOOR ENTRANCE SIDE IS CHIPPING IN A SMALL PLACE
partial-match • confidence 0.39
complaint
Decal above the basement door entrance side is chipping in a small place
partial-match • confidence 0.39
cause
TECH STATED THE DECAL IS COMING LOOSE FROM THE UNIT IN THIS AREA AND TEARING
partial-match • confidence 0.41
cause
TECH STATED THE DECAL IS COMING LOOSE FROM THE UNIT IN THIS AREA AND TEARING
partial-match • confidence 0.41
cause
Tech stated the decal is coming loose from the unit in this area and tearing
partial-match • confidence 0.41
correction
REPLACE DECAL Page 2 of 3 © 2026 Integrated Dealer Systems *26424*
needs-review • confidence 0.29
correction
REPLACE DECAL Page 2 of 3 © 2026 Integrated Dealer Systems *26424*
needs-review • confidence 0.29
correction
Replace decal Model# Dir Sub Hrs 0.50 Sub
needs-review • confidence 0.29
complaint
CHECK DECAL ABOVE FOREST RIVER ON FRONT CAP
partial-match • confidence 0.38
complaint
CHECK DECAL ABOVE FOREST RIVER ON FRONT CAP
partial-match • confidence 0.38
complaint
Check decal above Forest River on front cap
partial-match • confidence 0.38
cause
TECH VERIFIED THE FRONT CAP DECAL HAS DEVELOPED A CREASE DOWN THE FRONT CAP.
needs-review • confidence 0.33
cause
TECH VERIFIED THE FRONT CAP DECAL HAS DEVELOPED A CREASE DOWN THE FRONT CAP.
needs-review • confidence 0.33
cause
Tech verified the front cap decal has developed a crease down the front cap
needs-review • confidence 0.33
correction
REPLACE THE DECAL ON FRONT THAT IS FAULTY
needs-review • confidence 0.29
correction
REPLACE THE DECAL ON FRONT THAT IS FAULTY
needs-review • confidence 0.29
correction
Replace the decal on front that is faulty Model# DIr Sub Hrs 1.00 Sub
needs-review • confidence 0.29
Evidence Thread
Ashlee Olsen
processor • Jun 25, 2026, 3:37 PM
submitted PA#2723095
Ashlee Olsen
processor • Jun 26, 2026, 1:20 PM
@Stephanie D WO 26424 FR feedback:
Feedback06/26/2026cgonzales@forestriverinc.comPLEASE PROVIDE A ZOOMED OUT PHOTO OF THE AREA
Ashlee Olsen
processor • Jun 26, 2026, 1:20 PM
@Stephanie D WO 26424 FR feedback: job 5
Feedback06/26/2026cgonzales@forestriverinc.comPLEASE PROVIDE A ZOOMED OUT PHOTO OF THE AREA
Ashlee Olsen
processor • Jun 30, 2026, 1:56 PM
Requested photo's added to FR
Ashlee Olsen
processor • Jul 1, 2026, 3:12 PM
@Stephanie D Feedback07/01/2026cgonzales@forestriverinc.comPER VENDOR, The picture looks like a chip? Road damage? Can you get a closer picture showing the body filler (it’d be a different color) for us to evaluate further? Commentary mentions a failed repair.
Stephanie Davis
dealer_or_external • Jul 1, 2026, 3:16 PM
I will have the unit pulled up for this photo. It is hard to get with the sun beaming in it. This is one of our hot customers, so I am going to go ahead and have the decals ordered! I don't want you to think I am working ahead of you at all. I just know these decals would be replaced approved or not!
Stephanie Davis
dealer_or_external • Jul 1, 2026, 3:18 PM
@Tessa C This claim is going to be a little backwards. Can you go ahead and order the decals for the following lines.
Line 4: decal
Line 7: decal
Line 8: decal
Ashlee Olsen
processor • Jul 1, 2026, 4:20 PM
No worries! Everything but this line has been authorized if that helps
Stephanie Davis
dealer_or_external • Jul 2, 2026, 9:49 AM
@Cole P Could you please assist on this?
Tessa Coffey
dealer_or_external • Jul 3, 2026, 10:38 AM
@Stephanie D ON ORDER 18162
Ashlee Olsen
processor • Jul 10, 2026, 1:14 PM
Hey Stephanie! Just a reminder on this one. Thank you!
Tessa Coffey
dealer_or_external • Jul 10, 2026, 2:21 PM
@Stephanie D 2 OUT OF 3 DECALS CAME IN. missing the stripe
Stephanie Davis
dealer_or_external • Jul 10, 2026, 2:31 PM
Hey! We are just going to move forward with this claim. When the unit comes in the booth for the decal replacement, we will resubmit for line 5.
Stephanie Davis
dealer_or_external • Jul 14, 2026, 10:29 AM
@Cole P @Tamara H
This WO is in the folder to be completed. Job 5 will be the touch up paint on front cap.
We are still waiting on a decal however, FR let @Tessa C know this decal is on back order with no time frame. This customer will more than likely need the unit to take home before that decal makes it in!
Ashlee Olsen
processor • Jul 16, 2026, 12:56 PM
job 5 removed from claim
Ashlee Olsen
processor • Jul 16, 2026, 1:17 PM
approved
job 1 2
job 2 .2
job 3 .3
job 4 .5
job 5 denied
job 6 .2
job 7 .5
job 8 1
Stephanie Davis
dealer_or_external • Jul 20, 2026, 2:58 PM
@Ashlee O I was wondering of you would give me your opinion on this claim? The warranty ends on Aug 15,2026, which is less than a month. We have a decal that Tessa has been told is on back order with no time framing. Should we ask to be able to resubmit line 7 at a later date? I hate to have this whole claim denied because we were waiting on a decal. I don't trust Forest River!!!
Stephanie Davis
dealer_or_external • Aug 13, 2026, 4:26 PM
@Tessa C Can you please reach out and see if they have an update on the 1 decal please? His warranty expires 8/15/26
Tessa Coffey
dealer_or_external • Aug 13, 2026, 4:29 PM
@Stephanie D I sure can
Tessa Coffey
dealer_or_external • Aug 13, 2026, 4:34 PM
@Stephanie D all decals are here and accounted for
Ashlee Olsen
processor • Aug 14, 2026, 2:19 PM
submitted C#2723095
Ashlee Olsen
processor • Sep 30, 2026, 2:13 PM
paid $982.73 9/30 check #3234733
Claim Files
COMPLETED WO.pdf
pdf • Aug 14, 2026, 11:02 AM • 411,753 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/26424/COMPLETED WO.pdf
WO.pdf
pdf • Jun 25, 2026, 1:21 PM • 405,134 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/26424/WO.pdf