Claim explorer / evidence thread
Claim 26415
TRI 1202 • Ashlee • Paid • k-z-rv
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
13
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
2 docs / 9 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26415/COMPLETED WO.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Feb 4, 2026, 4:17 PM • processor • paid $1001.36 2/4
@Stephanie D Got this feedback again, let me know if I need to go back to them. Thanks!
Dealer marked up the part cost from what is shown on their KZ invoice. @Stephanie D
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Warranty claim image (LINE 1): Close-up of an RV doorway/door frame area with a tape measure held horizontally across the opening/trim. Visible components include black metal/plastic door jamb or frame, vertical fuzzy weatherstrip/seal, light-colored wall/trim, hinge/bracket plate with screws on the left, and a black threshold/step or entry surface at lower right with aluminum tread edge.
No clear broken part is visible in this photo; it appears to document measurement/alignment or gap/spacing
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows a close-up of a black RV door/window frame area with hinge/track, gasket/weatherstrip, and adjacent glass/panel. No obvious physical damage is clearly visible in this photo; it appears primarily intended to document the component identification label.
Visible label text includes:
- “K-Z INC #4”
- “162905”
- “80070 DFF 26 X 72 RH …”
- “RP0-001279734”
- “BKBP”
- Barcode and “$2.00” visible
Likely repair context: identification of a 26 x 72 right-hand door/frame or relate
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for case 26415, claim line 1: close-up of an RV doorway/slide/entry frame area with a tape measure stretched horizontally across the opening. Visible components include gray/black metal door frame/trim, black fuzzy weatherstrip/gasket, exterior wall panel, an exposed screw head, and interior cabinetry/ceiling in background. The tape shows measurement markings around the 2 ft / 60–70 cm range, likely documenting opening width or frame/gasket alignment. No major breakage is cl
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows the exterior entry door area of a K-Z RV/G-Class trailer.
- Visible components: black tinted/gloss entry door, gray door frame/seal, right-side hinge strip, latch/lock, grab handle, step, adjacent window, exterior wall decals/stickers.
- Visible labels/text: “G-CLASS” near lower right of door; “CLIMATE SHIELD” and warranty/feature decals near handle area; “GOODYEAR” decal near lower wall.
- Damage/condition observed: no clear breakage, crack, dent, or missing part is vi
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for case 26415, Line 1:
- Photo shows an RV entry/door opening area with a black door frame/jamb, fuzzy weatherstrip/seal, and interior wall visible behind it.
- A tape measure is held horizontally across the opening, apparently documenting the width/spacing/alignment at the door frame.
- Visible components: exterior/interior door frame, black trim, weatherstrip seal, metal latch/strike hardware edge, interior wall panel, outlet/switch plate, and partial interior window.
-
Human interpretation • confidence 0.00
supporting-image
Close-up of an RV exterior black rubber/plastic seal or trim around an opening, likely a window/door frame. The weatherstrip/gasket appears misaligned or pulled outward with visible scuffing/abrasion and a small nick/tear on the outer edge. Adjacent white RV wall and black frame/trim are visible. No readable labels, documents, or screenshot text present.
Repair context: supports a claim for damaged/loose exterior seal/trim requiring reseating or replacement.
Claim-line linkage: File name indic
Human interpretation • confidence 0.00
supporting-image
Close-up of an RV exterior window assembly on a white sidewall. Visible components include the black window frame/flange, screw fastener, tinted glass/sash, and rubber/weatherstrip seal. There appears to be a noticeable gap or separation along the window frame/seal area, with scuffing/wear on the black seal/edge. No labels or document text visible. Likely repair context: window frame/seal adjustment or resealing/replacement. Linked to claim line: Line 1, case 26415.
Human interpretation • confidence 0.00
supporting-image
Claim image for case 26415, Line 1: Close-up of an RV window/door frame area with gray trim and black seal/gasket against a white exterior panel. Visible damage appears to be scuffing/scratching/gouging on the gray frame/trim near a screw and seam/joint at the lower-left curve. No labels, part numbers, or document text are visible. Context suggests repair/replacement or refinishing of the damaged window/trim component tied to claim line 1.
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows a close-up of an RV entry/opening frame area.
- **Visible components:** Black curved door/window frame or trim, rubber/fuzzy weather seal, adjacent white exterior wall/panel, interior ceiling/cabinetry visible through opening.
- **Visible damage:** Scuffing/abrasion and possible gouge or scraped finish on the black trim near the left edge; small nick/chipped edge lower on the trim. Seal edge appears rough/worn but not clearly torn.
- **Labels/text:** No readable labels,
Human interpretation • confidence 0.00
Claim Lines
complaint
ENTRY DOOR IS RUBBING AT THE TOP LEFT MAKING DOOR HARD TO CLOSE AND OPEN FOR CUSTOMER.
needs-review • confidence 0.29
complaint
ENTRY DOOR IS RUBBING AT THE TOP LEFT MAKING DOOR HARD TO CLOSE AND OPEN FOR CUSTOMER.
needs-review • confidence 0.29
complaint
ENTRY DOOR IS RUBBING AT THE TOP LEFT MAKING DOOR HARD TO CLOSE AND OPEN FOR CUSTOMER.
needs-review • confidence 0.12
cause
ENTRY DOOR HAS DEFECT NOT ALLOWING IT TO CLOSE AND OPEN WITHOUT RUBBING. TECH DID ATTEMPT TO ADJUST DOOR AND ISSUE STILL EXSIST. JOHNSON, MICHAEL Customer #: 92331
needs-review • confidence 0.26
cause
ENTRY DOOR HAS DEFECT NOT ALLOWING IT TO CLOSE AND OPEN WITHOUT RUBBING. TECH DID ATTEMPT TO ADJUST DOOR AND ISSUE STILL EXSIST. JOHNSON, MICHAEL Customer #: 92331
needs-review • confidence 0.26
cause
ENTRY DOOR HAS DEFECT NOT ALLOWING IT TO CLOSE AND OPEN WITHOUT RUBBING. TECH DID ATTEMPT TO ADJUST DOOR AND ISSUE STILL EXSIST. JOHNSON, MICHAEL Customer #: 92331
needs-review • confidence 0.09
correction
REPLACE ENTRY DOOR AND SEAL AREA IF NEEDED
needs-review • confidence 0.29
correction
REPLACE ENTRY DOOR AND SEAL AREA IF NEEDED
needs-review • confidence 0.29
correction
REPLACE ENTRY DOOR AND SEAL AREA IF NEEDED
needs-review • confidence 0.12
Evidence Thread
Ashlee Olsen
processor • Nov 20, 2025, 3:38 PM
submitted PA#KZ622858
Ashlee Olsen
processor • Nov 26, 2025, 4:52 PM
sent email asking for an update
Ashlee Olsen
processor • Dec 1, 2025, 11:14 AM
approved 1 *VCB
EF 12-1
Case Number: 6402248
VIN: S4096935
Lippert will authorize one new entry door and 1 hour of labor.
Stephanie Davis
dealer_or_external • Dec 1, 2025, 11:39 AM
@Tessa C Approved to order:
Line 1: Entry door (LCI case number 6402248)
Tessa Coffey
dealer_or_external • Dec 2, 2025, 9:42 AM
@Stephanie D ON ORDER 17591
Tessa Coffey
dealer_or_external • Jan 17, 2026, 9:29 AM
@Stephanie D reached out to get eta on order
Stephanie Davis
dealer_or_external • Jan 20, 2026, 12:53 PM
Thank you, he called today for an update
Tessa Coffey
dealer_or_external • Jan 21, 2026, 12:13 PM
@Stephanie D eta from kz was suppose to be 1/13/26
Tessa Coffey
dealer_or_external • Jan 22, 2026, 10:36 AM
@Stephanie D DOOR IS HERE. REACHED OUT TO KZ TO GET INVOICE. WE INSPECTED DOOR AS SOON AS IT CAME IN. NO DAMAGE
Stephanie Davis
dealer_or_external • Jan 28, 2026, 11:39 AM
Job is completed, let me know when the invoice is available please
Tessa Coffey
dealer_or_external • Jan 28, 2026, 11:47 AM
@Stephanie D got it. Went ahead and put it on work order for you
Ashlee Olsen
processor • Jan 28, 2026, 4:46 PM
submitted C#KZ622858
Ashlee Olsen
processor • Feb 4, 2026, 4:17 PM
paid $1001.36 2/4
@Stephanie D Got this feedback again, let me know if I need to go back to them. Thanks!
Dealer marked up the part cost from what is shown on their KZ invoice. @Stephanie D
Claim Files
COMPLETED WO.pdf
pdf • Jan 28, 2026, 12:54 PM • 412,433 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26415/COMPLETED WO.pdf
WO.pdf
pdf • Nov 20, 2025, 2:56 PM • 390,217 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26415/WO.pdf