Claim explorer / evidence thread
Claim 26403
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
10
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 24, 2026, 3:05 PM.
Indexed evidence
2 docs / 6 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26403/completed wo.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 24, 2026, 3:05 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
Dec 12, 2025, 12:49 PM • processor • paid $821.51 12/9 check #3076771
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Warranty claim image (Line 1): Close-up of an electrical/electronics component area with wiring in foreground. A barcode/serial label is visible on a black panel, reading approximately **“CX40A24ETVDCS-0824-135-0125”**. Nearby printed port labels include **“OPTICAL OUT”** and **“RE IN/…”** partially visible.
Visible components: black equipment housing/panel, barcode label, red/black wiring or harnesses, connector/port labeling.
Damage/condition: No clear physical damage, burn marks, cracks, or
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows the rear label of a Connex electronic unit, likely a TV/audio component.
- Visible component: Connex unit housing with ventilation slots, screw heads, and connected wiring below.
- Label text visible: “connex”; Model: “CX40A24ETVDCS”; Rating: DC 12V (10–30V); Power Consumption: 74W; Speaker Out Max: 40W; USB: DC 5V 500mA; FCC markings; “Made in China.”
- Damage observed: No clear physical damage visible in this photo; housing, label, vents, and wiring appear intact from
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows the rear of a wall-mounted TV/monitor in an RV interior, with the black metal articulating/tilt mounting bracket and rear electronics panel exposed. Visible components include mounting rails, screws/bolts, power/AV wiring, HDMI/blue cable, red/white connectors, and nearby wall outlet/cable plate.
No clear visible physical damage is identifiable in the photo; bracket, wiring, and TV back appear intact from this angle. Labels are present on the TV rear and bracket, but te
Human interpretation • confidence 0.00
supporting-image
Image shows a reflective flat black/glass panel, likely a TV or cabinet-mounted screen, installed in a light wood entertainment cabinet. A metal hinge/bracket is visible on the right side of the panel/cabinet opening.
Visible condition/damage: a small vertical scratch/scuff is visible on the right-center area of the glossy screen/panel. No other clear cracks or broken components are visible.
Parts/components: TV/screen or glass-faced panel, wood cabinet surround/shelf, right-side hinge/bra
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows a large tinted/glossy window or glass panel in an RV slide/window frame. The surface appears hazy/cloudy with significant fogging or discoloration across the pane, making the interior dinette visible only as a blurred reflection/through-view. Frame/track components are visible along the lower and left edges.
No readable labels, part numbers, or document text are visible. Damage context appears related to failed/fogged window glass or glazing/seal condition. Linkage: sup
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows a close-up of a glossy/reflective vertical panel or door surface, likely stainless/metal or appliance-style finish. Visible damage appears to be a thin vertical white scratch/scuff on the panel face, with possible minor surface hazing/reflection distortion around it. No readable labels, part numbers, or document text are visible. Surrounding context shows wood cabinetry/flooring and a small adjacent latch/fixture, suggesting an interior RV cabinet/appliance area. Linkage
Human interpretation • confidence 0.00
Claim Lines
complaint
UPON REMOVING THE PROTECTIVE FILM ON THE LIVING AREA TV TECH FOUND IT IS SCRATCHED.
needs-review • confidence 0.20
complaint
UPON REMOVING THE PROTECTIVE FILM ON THE LIVING AREA TV TECH FOUND IT IS SCRATCHED.
needs-review • confidence 0.20
complaint
UPON REMOVING THE PROTECTIVE FILM ON THE LIVING AREA TV TECH FOUND IT IS SCRATCHED.
needs-review • confidence 0.03
cause
TV WAS SCRATCHED UNDERNEATH THE FACTORY PLASTIC. COULD NOT SEE WHEN DOING DAF DUE TO PLASTIC COVERING. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.20
cause
TV WAS SCRATCHED UNDERNEATH THE FACTORY PLASTIC. COULD NOT SEE WHEN DOING DAF DUE TO PLASTIC COVERING. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.20
cause
TV WAS SCRATCHED UNDERNEATH THE FACTORY PLASTIC. COULD NOT SEE WHEN DOING DAF DUE TO PLASTIC COVERING. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.03
correction
REPLACE TV
needs-review • confidence 0.17
correction
REPLACE TV
needs-review • confidence 0.17
correction
REPLACE TV
needs-review • confidence 0.00
Evidence Thread
Ashlee Olsen
processor • Nov 18, 2025, 2:06 PM
submitted PA#2503853
Ashlee Olsen
processor • Nov 19, 2025, 11:31 AM
@Stephanie D WO 26403 FR feedback:
11/19/2025bvdillon@forestriverinc.comhello, please advise if these photos are before or after the film is removed as there is bubbling along the top edge that would indicate the film is still present on the TV
Stephanie Davis
dealer_or_external • Nov 19, 2025, 12:30 PM
This is after the film is removed. The tv has no film left on it, this is damage on the tv screen that could not be seen with film on tv.
Ashlee Olsen
processor • Nov 19, 2025, 1:43 PM
Notes made in FR. Thank you!
Ashlee Olsen
processor • Nov 19, 2025, 6:09 PM
approved .3
Stephanie Davis
dealer_or_external • Nov 20, 2025, 10:28 AM
@Tessa C Approved to order:
Line 1 : TV
Tessa Coffey
dealer_or_external • Nov 20, 2025, 11:09 AM
@Stephanie D on order 17570
Tessa Coffey
dealer_or_external • Nov 25, 2025, 9:30 AM
@Stephanie D TV here for this one. me and cole checked it for damage. its all good. went ahead and put it on the work order
Stephanie Davis
dealer_or_external • Nov 25, 2025, 10:01 AM
Thank you!!!
Ashlee Olsen
processor • Nov 25, 2025, 3:10 PM
submitted C#2503853
Ashlee Olsen
processor • Dec 12, 2025, 12:49 PM
paid $821.51 12/9 check #3076771
Claim Files
completed wo.pdf
pdf • Nov 25, 2025, 12:14 PM • 412,257 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26403/completed wo.pdf
WO.pdf
pdf • Nov 18, 2025, 12:53 PM • 389,017 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26403/WO.pdf