Claim explorer / evidence thread
Claim 26395
TRI 1202 • Ashlee • Manufacturer Denied • k-z-rv
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
145d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 6 • RO lines 3 • human-described photos 5 • 3C yellow • reconciliation reconciled • linked side comments 3
Gaps: three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
8
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 24, 2026, 3:05 PM.
Indexed evidence
1 docs / 5 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/26395/WO.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 24, 2026, 3:05 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Oct 19, 2026, 11:44 AM • processor • TESTING AND LEARNING - @Chris B @Heidi H @Tricia H UPDATE - CORRECTION: This reply adds native notifications to the preceding iClaims AI testing review of Tri-Am claim 26395, which was posted without recipient mention
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 2 • info / missing-doc asks 3 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Warranty image review – case 26395, line 1:
- **Visible area:** RV entry doorway with exterior assist grab handle, screen door, door frame/hinges, entry step/threshold, and interior bedroom visible.
- **Damage/condition observed:** The foam grip/padding on the vertical assist handle appears worn/torn or split, with a loose/peeling section visible near the middle/lower portion. No clear damage is visible to the metal grab handle itself, screen door frame, hinges, or entry door structure.
- **Com
Human interpretation • confidence 0.00
supporting-image
Warranty image (LINE 1) shows the RV entry door area with a black/gray exterior grab-assist handle mounted to a white door/wall panel near the open doorway.
Visible items:
- Entry door/open doorway with interior bedroom visible.
- Folding grab handle with upper and lower mounting brackets.
- Multiple decals/labels visible, including “Climate Package,” “True 4 Seasons,” “Heated & Enclosed Underbelly,” “2 Year Limited Warranty,” and KZ/RV-related certification stickers.
Visible damage/condition:
Human interpretation • confidence 0.00
supporting-image
Foam grip on an interior grab handle has a long tear exposing the metal bar.
Human interpretation • confidence 0.96
supporting-image
Case 26395 / Line 1 image shows the RV entry doorway with the exterior assist/grab handle. The foam grip on the vertical handle is visibly torn/split lengthwise and deteriorated, exposing deformation in the padding. Handle structure and mounting brackets appear intact from this view.
Visible labels/text on door include “ULTIMATE PACKAGE,” “TRUE BUMPER TO BUMPER,” and “2 YEAR LIMITED WARRANTY” stickers. Interior bedroom area is visible in background; no repair invoice/screenshot text shown. Dama
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows exterior RV area with a black vertical rubber/plastic trim or seal component visibly damaged. The surface has a long torn/peeled section with missing or separated outer material, exposing a recessed slit/gouge along the length of the trim.
Visible context/components:
- Black vertical trim/seal next to an exterior window/door frame area.
- RV sidewall decals in background, partially readable: “CLIMATE PACKAGE,” “SOLAR,” and other badge text not fully legible.
- No repair
Human interpretation • confidence 0.00
Claim Lines
complaint
CUST STATED THE FOAM GRIP ON THE ENTRY DOOR HANDLE IS COMING APART
partial-match • confidence 0.50
complaint
CUST STATED THE FOAM GRIP ON THE ENTRY DOOR HANDLE IS COMING APART
partial-match • confidence 0.50
complaint
CUST STATED THE FOAM GRIP ON THE ENTRY DOOR HANDLE IS COMING APART
needs-review • confidence 0.17
cause
FOAM GRIP ON ENTRY DOOR HANDLE IS FAULTY AND COMING OFF THE HANDLE GOING INTO THE UNIT
partial-match • confidence 0.50
cause
FOAM GRIP ON ENTRY DOOR HANDLE IS FAULTY AND COMING OFF THE HANDLE GOING INTO THE UNIT
partial-match • confidence 0.50
cause
FOAM GRIP ON ENTRY DOOR HANDLE IS FAULTY AND COMING OFF THE HANDLE GOING INTO THE UNIT
needs-review • confidence 0.17
correction
REMOVE ENTRY DOOR HANDLE OFF UNIT TO BE ABLE TO REMOVE AND REPLACE MUSE, PATRICK Customer #: 91325 FOAM GRIP.
partial-match • confidence 0.50
correction
REMOVE ENTRY DOOR HANDLE OFF UNIT TO BE ABLE TO REMOVE AND REPLACE MUSE, PATRICK Customer #: 91325 FOAM GRIP.
partial-match • confidence 0.50
correction
REMOVE ENTRY DOOR HANDLE OFF UNIT TO BE ABLE TO REMOVE AND REPLACE MUSE, PATRICK Customer #: 91325 FOAM GRIP.
needs-review • confidence 0.17
Evidence Thread
Ashlee Olsen
processor • Nov 17, 2025, 3:37 PM
submitted PA#KZ622469
Ashlee Olsen
processor • Nov 18, 2025, 12:24 PM
@Stephanie D this was denied, "The damage to the foam on the entry assist handle is not warranty".
Stephanie Davis
dealer_or_external • Nov 18, 2025, 12:59 PM
Thank you
iClaims AI
processor • Oct 19, 2026, 11:34 AM
TESTING AND LEARNING. Claim 26395 / WO.pdf: the work order documents a faulty, peeling foam grip on the entry-door handle and a 0.5-hour replace-grip correction; five photos show the damaged foam sleeve/handle. The packet has no OEM denial/adjudication, coverage decision, authorization, payment/remittance, invoice, or completed-repair evidence. The existing Nov. 18 thread reports a denial rationale, but that rationale is not independently substantiated by a packet decision artifact. This is a testing/learning review, not final adjudication.
iClaims AI
processor • Oct 19, 2026, 11:44 AM
TESTING AND LEARNING - @Chris B @Heidi H @Tricia H UPDATE - CORRECTION: This reply adds native notifications to the preceding iClaims AI testing review of Tri-Am claim 26395, which was posted without recipient mentions. The original evidence review is preserved. The November 18 Dropbox thread relays that the entry-assist handle foam damage was denied as not warranty; the reviewed packet does not contain an independent OEM decision artifact, final repair invoice or payment/remittance. Please review those outstanding records and confirm disposition. Testing/learning only, not final adjudication or a claim-status change; dealer-testing hold and source files remain unchanged.
Claim Files
WO.pdf
pdf • Nov 17, 2025, 1:51 PM • 389,317 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/26395/WO.pdf