Claim explorer / evidence thread
Claim 26389
TRI 1202 • Ashlee • Warranty Checks • keystone
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 15
Warranty deadline timeline
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Uploaded
Completed stage
103d elapsed • 0d remaining
Analyzed
Completed stage
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Awaiting OEM
Completed stage
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Auto-Approved
Completed stage
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Payment Due
Approaching deadline
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Escalation Eligible
Upcoming statutory deadline
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Resolved
Upcoming statutory deadline
103d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
15
No active evidence gaps are listed.
Deadline Status
Approaching deadline
103 days open in the visible workflow.
Recommended Action
Review Short-Pay
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
10
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 21, 2026, 10:23 AM to Sep 1, 2026, 2:56 AM.
Indexed evidence
1 docs / 0 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
103 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Keystone 2026
Timeline
First seen May 21, 2026, 10:23 AM • last seen Sep 1, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
25 indexed side comments on this claim.
Latest visible thread signal
Mar 10, 2026, 10:59 AM • processor • done
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 0 • info / missing-doc asks 11 • approval signals 4
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Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
AWNING REAR ARM IS BENDING CHECK MOTOR HEAD HEAD IS MOVING AROUND AND LOOKS BENT
needs-review • confidence 0.18
cause
AWNING HEAD WORKED LOOSE AND CAUSED DAMAGE TO THE ARM.
needs-review • confidence 0.21
correction
REPLACE REAR AWNING ARM
needs-review • confidence 0.11
complaint
SLIDE BOTTOM BRACKET ON FRONT IS LOOSE
needs-review • confidence 0.23
cause
TECH FOUND SCREWS WERE ONLY GOING INTO FIBERGLASS.
needs-review • confidence 0.20
correction
NEED TO REMOVE SCREWS TO SLIDE CABLE BRACKET AND INSTALL INTO THE ALUM CHANNEL ON SLIDE AND SEAL.
needs-review • confidence 0.23
complaint
RECLINER MECHANISM IS BROKEN PARTS ARE IN THE DRAWER *26389*
needs-review • confidence 0.20
cause
THE CABLE RELEASE BRACKET CAME OFF AND MISSING PARTS
needs-review • confidence 0.23
correction
REPLACE RECLINER
needs-review • confidence 0.17
complaint
CS THAT THE OUT SIDE SHOWER HOSE IS HARD TO POP INTO PLACE *90111*
needs-review • confidence 0.23
cause
UNIT HAS THE WRONG OUTSIDE SHOWER HOSE THAT CAME WITH THE UNIT
needs-review • confidence 0.20
correction
REPLACE OUTSIDE SHOWER HOSE WITH CORRECT HOSE
needs-review • confidence 0.20
complaint
CS THAT THE SCREW COVER OVER THE SILDE IS COMING LOOSE AND FALLING OFF (OFF DOOR SIDE)
needs-review • confidence 0.20
cause
SLIDE TOPPER RAIL MISSING TWO SCREWS AND VINYL INSERT IS SPLIT
needs-review • confidence 0.20
correction
INSTALL TWO SCREWS,RESEAL AND REINSTALL THE VINYL INSERT.
needs-review • confidence 0.20
Evidence Thread
Stephanie Davis
dealer_or_external • Dec 3, 2025, 3:07 PM
@Ashlee O Only claiming lines 2,3,5,7 and 8, please.
Ashlee Olsen
processor • Dec 3, 2025, 4:53 PM
submitted PREAUTH49405
Ashlee Olsen
processor • Dec 9, 2025, 12:11 PM
Sent Keystone an email asking for an update
Ashlee Olsen
processor • Dec 10, 2025, 1:26 PM
@Stephanie D WO 26389 Keystone feedback:
This feedback is for jobs 2, 5, and 8
12/10/2025,12:08:04 pm,blaci: KRV-Line 1 need pictures of complete awning out front view and of complete arms. Line 3 need pictures of complete recliner. Line 5 please provide pictures showing defect.
Stephanie Davis
dealer_or_external • Dec 11, 2025, 9:27 AM
@Chris L I have put this back on Cory's board if he needs a job today, can we make sure this is done for me please?
Chris Lehnert
dealer_or_external • Dec 11, 2025, 10:01 AM
*
Ashlee Olsen
processor • Dec 11, 2025, 2:28 PM
Requested photo's added to Keystone, thank you!
Ashlee Olsen
processor • Dec 16, 2025, 11:33 AM
sent an email asking for an update
Ashlee Olsen
processor • Dec 16, 2025, 3:55 PM
approved
job 2 1 KRV approved to replace main awning arm
job 3 .5
job 5 .5 KRV approved to replace handle/mechanism only
job 7 .2
job 8 .5
Stephanie Davis
dealer_or_external • Dec 17, 2025, 9:20 AM
@Tessa C Approved to order the following.
Line 1: main awning arm
Line 5: handle and mechanism for recliner
Line 7: outside shower hose
Stephanie Davis
dealer_or_external • Dec 17, 2025, 2:29 PM
@Ashlee O Did Dutchman happen to give a LCI case number with line 5, the recliner? @Tessa C is having issues ordering just the handle/mechanism from Keystone and I thought it would be helpful if a case number was available. :)
Ashlee Olsen
processor • Dec 17, 2025, 2:43 PM
Sorry Stephanie, there's nothing noted with a case number, but I just sent them an email asking for it.
Stephanie Davis
dealer_or_external • Dec 18, 2025, 9:49 AM
@Tessa C Maybe we can help ya out if they have a case number!
Ashlee Olsen
processor • Dec 18, 2025, 11:17 AM
Good morning ladies, Here's Keystone's feedback:
Per the write up this was not submitted to LIppert, as a mechanism is considered a replaceable part. Did someone in our parts department say the mechanism isn't available?
Stephanie Davis
dealer_or_external • Dec 18, 2025, 12:28 PM
@Ashlee O I spoke with @Tessa C and I believe she has this figured out, Thanks!
Tessa Coffey
dealer_or_external • Dec 18, 2025, 12:52 PM
@Stephanie D ON ORDER 17621
Tessa Coffey
dealer_or_external • Dec 30, 2025, 10:02 AM
@Stephanie D everything here minus the awning arm
Stephanie Davis
dealer_or_external • Dec 30, 2025, 3:05 PM
Thank you
Tessa Coffey
dealer_or_external • Jan 6, 2026, 2:04 PM
@Stephanie D AWNING ARM HERE NOW IN BAY. ALL PARTS HERE
Tessa Coffey
dealer_or_external • Jan 16, 2026, 9:29 AM
@Stephanie D they didnt send the mechanism for the recliner. they said the request didnt get added to the order for some reason but they will send us the missing piece we need. (spoke with Tony Chudzicki)
Tessa Coffey
dealer_or_external • Feb 3, 2026, 9:30 AM
@Stephanie D THIS ONE IS A SHITSHOW. THEY SENT US THE WHOLE CHAIR INSTEAD OF THE SOFA MECHANISM. IM NOT TOUCHING THIS ONE TIL I TALK TO YOU AND WE GET A PLAN TOGETHER. EMAILING TONY TO SEE WHY THEY SENT A WHOLE SOFA
Tessa Coffey
dealer_or_external • Feb 4, 2026, 10:06 AM
@Stephanie D PER OUR CONVERSATION. PART IS INVENTORIED AND IN THE BAY
Ashlee Olsen
processor • Feb 10, 2026, 2:44 PM
submitted CLAIM70854
Ashlee Olsen
processor • Feb 26, 2026, 11:55 AM
paid $1983.75 check #1581493
Stephanie Kendziorski
processor • Mar 10, 2026, 10:59 AM
done
Claim Files
26389,26610,26429 PAID CHECK.pdf
pdf • Mar 9, 2026, 11:42 AM • 395,049 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Keystone 2026/26389,26610,26429 PAID CHECK.pdf