Claim explorer / evidence thread
Claim 26366
TRI 1202 • Ashlee • Parts Inquiry • sunset-park
risk 0.75
deadline Overdue / escalation ready
images 1
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
71d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
71d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
71d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
71d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
71d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
25/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • missing_document_support
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Upload Missing Documents
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
3
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 12:32 PM to Jun 14, 2026, 2:55 AM.
Indexed evidence
0 docs / 1 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.75.
Claim Summary
Evidence summary
images=1; damage=0; unit=0; parts=1; doc=0; gaps=missing_unit_id_photo,missing_document_support
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/26366/IMG_1875.JPG
Timeline
First seen Apr 23, 2026, 12:32 PM • last seen Jun 14, 2026, 2:55 AM
Evidence flags
missing unit id photo • missing document support
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Jan 14, 2026, 1:16 PM • dealer_or_external • @Cole P @Chris L REPLACEMENT AWNING ARM HERE IN BAY
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Nov 14, 2025, 3:26 PM
HEY i need a price and part numbers for awning arms please and set of solid 2 step steps
Tessa Coffey
dealer_or_external • Nov 20, 2025, 4:36 PM
@Chris L called LCI and V000643937 $1442.99
its on NTP
they said the motor cover comes with the hardware
case number 6397509 spoke with Tracy
Chris Lehnert
dealer_or_external • Nov 21, 2025, 10:46 AM
@Cole P
Chris Lehnert
dealer_or_external • Dec 9, 2025, 11:38 AM
@Tessa C HEY we got the deposit to order the parts for this customer we are just doing one set of arms
Tessa Coffey
dealer_or_external • Dec 9, 2025, 12:12 PM
@Chris L on order from NTP order 17602
Tessa Coffey
dealer_or_external • Dec 30, 2025, 2:22 PM
@Chris L PARTS HERE (BAY)
Tessa Coffey
dealer_or_external • Jan 2, 2026, 3:26 PM
@Cole P I didn't order it on ntp, got it from lippert. Emailed them the photos of the snapped awning arm
Tessa Coffey
dealer_or_external • Jan 14, 2026, 1:16 PM
@Cole P @Chris L REPLACEMENT AWNING ARM HERE IN BAY
Claim Files
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